Alright. It sounds like what I want to happen is happening, it's just displaying oddly for me. So long as I can keep adjusting rights and saving without having to select the group every time, that's okay. Thanks.
On Tue, Sep 6, 2016 at 3:23 PM, Matt Zagrabelny <[email protected]> wrote: > Hey Alex, > > On Tue, Sep 6, 2016 at 2:11 PM, Alex Hall <[email protected]> wrote: > > That's okay, let me ask it this way. If I give a group rights in a > queue, I > > enter the group's name and select it from the list of matches. > > Correct. > > > When I do > > that, the group appears as a tab, next to CC, Admin CC, Requestor, and > all > > the other tabs. > > Let's stop here and clarify things a bit. When you type a group and > select it, one of two things happen: > > 1. RT knows if that group has been granted rights. If the group typed > in and selected has granted rights, it displays the tab with that > group. Note: there would have already been a tab with that group > loaded in the page. Thus, RT uses JS to display that tab. > > or > > 2. RT knows that the group has not been granted any rights for this > queue and it uses the "Add Group" "tab" to grant rights for the > dynamically loaded group to the statically listed rights. > > > When I toggle the checkboxes and hit 'save', that last tab > > that had the selected group's name on it is gone. > > Correct. > > Is it somewhere else on > > the screen that I'm missing, or do I have to re-select the group after > every > > time I save any changes I've made? > > It is somewhere else on the screen after clicking save and the page > reloads. Its name is placed with the other custom groups that have > rights granted for this queue. The "Add Group" tab is now freed up to > allow additional dynamic groups to be granted rights. > > However, you do not need to (re)select it, the page load already has > it selected as that was the group you were last granting rights to. > > -m > -- Alex Hall Automatic Distributors, IT department [email protected]
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