Sounds like you need to clear the mason cache and restart RT.
https://rt-wiki.bestpractical.com/wiki/CleanMasonCache Best Regards Martin On 2016-11-04 13:10, Stehlík Tomáš wrote:
Hello, I have one stupid question - I am trying modify SelfService portal but i am facing that changes into html files are not affecting on the pages. For example, modifying /opt/rt4/share/html/SelfService/Elements/MyRequests I tried to change my $Query = "( Watcher.id = $id )";__ to my $Query = "( Watcher.id = 2 )"; (to just see what happens) And it's still same (it shows me only my tickets). Even when I change $Rows => 50 To $Rows => 5 There is output with 50 tickets. I think that it can be something about FCGI and caching but still no luck. If I move whole directory SelfService away it works (error 404). Can someone kick me to right direction? Thank you Tomas Stehlik --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Los Angeles - January 9-11 2017
--------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Los Angeles - January 9-11 2017