Hey Alex, On Mon, Nov 7, 2016 at 7:57 AM, Alex Hall <ah...@autodist.com> wrote: > Hello list, > Some users at work are wondering if they can search ticket contents? There's > no way in the search builder,
Errrr.... nope. There is. Search -> Tickets -> New Search The second drop down on your left starts with "Subject". Change it to "Content". Do you have fulltext searching enabled? -m --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Los Angeles - January 9-11 2017
