On 7 Nov 2016, at 8:57, Alex Hall wrote:

Hello list,
Some users at work are wondering if they can search ticket contents?
There's no way in the search builder,

Does your search builder page not have "Content" as a choice in the pull-down menu with "Subject" as the default?

RT 4.4 and RTIR training sessions, and a new workshop day! 
* Los Angeles - January 9-11 2017

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