Hello, We have users they have mentioned confidential information in RT. Now I need just to anonymize these information in the Ticket History.
I’ve identified the transaction Id and now I how can I decode et re-encode the Content value located in the Attributes table Example : ConfidentialData --> xxxxxxxxxx Our config : - RT 4.2.12 - MySQL Thanks in advance for your help. Horst ________________________________ Note Importante: Le contenu de ce courriel est uniquement réservé à la personne ou l'organisme à qui il est destiné. Si vous n'êtes pas le destinataire prévu, veuillez nous en informer au plus vite et détruire le présent courriel. Dans ce cas, il ne vous est pas permis de copier ce courriel, de le distribuer ou de l'utiliser de quelque manière que ce soit. ________________________________ Important Notice: The content of this e-mail is intended only and solely for the use of the named recipient or organization. If you are not the named recipient, please inform us immediately and delete the present e-mail. In this case, you are not allowed to copy, distribute or use this e-mail in any way. ________________________________
--------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Los Angeles - January 9-11 2017
