Hi,

Thanks for your reply.
I know this is the easiest way, but it is not acceptable in our case

Regards,
Horst


> -----Message d'origine-----
> De : Kenneth Marshall [mailto:k...@rice.edu]
> Envoyé : lundi 28 novembre 2016 16:33
> À : Kriegers Horst <horst.krieg...@loro.ch>
> Cc : ML - rt-users <rt-users@lists.bestpractical.com>
> Objet : Re: [rt-users] Modifying some contents in History
>
> Hi,
>
> It is easier to just use the Shredder to delete the transaction from the 
> system.
>
> Regards,
> Ken
>
> On Mon, Nov 28, 2016 at 02:32:17PM +0000, Kriegers Horst wrote:
> > Hello,
> >
> > We have users they have mentioned confidential information in RT.
> > Now I need just to anonymize these information in the Ticket History.
> >
> > I’ve identified the transaction Id and now I how can I decode et
> > re-encode the Content value located in the Attributes table
> >
> > Example :
> >
> > ConfidentialData  --> xxxxxxxxxx
> >
> >
> >
> >
> > Our config :
> >
> > -      RT 4.2.12
> >
> > -      MySQL
> >
> >
> >
> > Thanks in advance for your help.
> > Horst
> >
> >
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________________________________
Note Importante: Le contenu de ce courriel est uniquement réservé à la personne 
ou l'organisme à qui il est destiné. Si vous n'êtes pas le destinataire prévu, 
veuillez nous en informer au plus vite et détruire le présent courriel. Dans ce 
cas, il ne vous est pas permis de copier ce courriel, de le distribuer ou de 
l'utiliser de quelque manière que ce soit.

________________________________
Important Notice: The content of this e-mail is intended only and solely for 
the use of the named recipient or organization. If you are not the named 
recipient, please inform us immediately and delete the present e-mail. In this 
case, you are not allowed to copy, distribute or use this e-mail in any way.

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---------
RT 4.4 and RTIR training sessions, and a new workshop day! 
https://bestpractical.com/training
* Los Angeles - January 9-11 2017

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