Hi Alex,

You do not record your transaction in your scrip. That means that the
system does not know that a change has been made and to invalidate the
caches. You will either need to record it or live with the result.


On Mon, Nov 28, 2016 at 11:12:00AM -0500, Alex Hall wrote:
> >> my ($status, $msg) = $self->TicketObj->_Set(Field => 'Owner', Value =>
> >> $Actor, RecordTransaction => 0);

This should be 1, not 0 to record the transaction and that should flush
the cached info.

RT 4.4 and RTIR training sessions, and a new workshop day! 
* Los Angeles - January 9-11 2017

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