I've installed RT 3.8.14 along with RTFM 2.4.4 and RTIR 2.6.1 on a 64-bit Debian 6.0.6 with perl 5.10.1 and I'm having problems.
RT seems to work OK, but it does not seem to recognise the RTIR and RTFM plugins. There are no menu itmes for RTIR and RTFM on the home page and the view of tickets etc is what you get with vanilla RT not what you should get with RTIR. Has anyone seen this issue and have a solution? Or can someone suggest where to start debugging this? Any help would be much appreciated. Regards, Tony. -- Tony Arnold, Tel: +44 (0) 161 275 6093 Head of IT Security, Fax: +44 (0) 705 344 3082 University of Manchester, Mob: +44 (0) 773 330 0039 Manchester M13 9PL. Email: [email protected] _______________________________________________ Rtir mailing list [email protected] http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir
