-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi Tony,
> I've installed RT 3.8.14 along with RTFM 2.4.4 and RTIR 2.6.1 on a > 64-bit Debian 6.0.6 with perl 5.10.1 and I'm having problems. > > RT seems to work OK, but it does not seem to recognise the RTIR and > RTFM plugins. There are no menu itmes for RTIR and RTFM on the home > page and the view of tickets etc is what you get with vanilla RT > not what you should get with RTIR. > > Has anyone seen this issue and have a solution? Or can someone > suggest where to start debugging this? Has your RT_SiteConfig.pm somehow lost the following include line: Set(@Plugins, 'RT::FM', 'RT::IR'); - -- Jamie Mcloughlin +44 1235 822 383 PGP: FF7746C1 JANET CSIRT 0870 850 2340 (+44 1235 822 340) Lumen House, Library Avenue, Didcot, Oxfordshire, OX11 0SG -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.14 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ iEYEARECAAYFAlCY7KgACgkQk+nTdv93RsGG+QCgwpY7wo4NIHI8fKwG+rM/LvwM E4cAoODkFETXtaP2fU8p8tdpDNqQZRHF =du7U -----END PGP SIGNATURE----- _______________________________________________ Rtir mailing list [email protected] http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir
