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Hello all On 13/11/2013 15:03, Tony Arnold wrote: > We use the Constituency field but not its full functionality. We just > assign it appropriately when creating incidents and can report on it > if we need to. (We use it to distinguish between incidents on campus > and those in the halls, for example). > > There is also the Customer field which is used in reports and > investigations but not incidents. We fill this in when sending out > investigations to the various faculties. Ah - I think that's what I'm missing. On 'Incident Reports' and 'Investigations' I have the Customer field but it only has '(no value)' and doesn't allow me to add free text or anything really. Am I missing something again? Do I have to prepopulate this list with likely customers (Departments, faculties in our case) ? - -- Peter Bates Senior Information Security Officer Phone: +44(0)2076792049 Information Services Division Internal Ext: 32049 University College London London WC1E 6BT -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.13 (MingW32) Comment: Using GnuPG with Thunderbird - http://www.enigmail.net/ iQEcBAEBAgAGBQJSg595AAoJELhVoVpEMS6RRJ4H/3E3MQrlGdhOVbcnNrg1uaqD 7tlCr9jE826bXa9EjyUX2zF1Ufgcys1X0/Syt2LzE4FBwAarfQxSNFfOxIv3MZ/Z z2R2JqIWAGi6Z5iVAsWe4f3535ZcCGug4YdXmkgitdPaOwxK1cSkRi/jAKLn7LBo U/cukKO+tZgvkHd6xGusxpsfWlfyK1cMr1sBMqSfe+wytjmKMGINKOCVKDm/o0IY UasRBvZPAwx0OymAYKXZ7tv7u6O4zPM+nr6eToqkfDI4FDUFPdOAFwChCFt6IsSG YqEtQIrogBGOI8FVFrJ8xGNYPkkK5u+rwSmeARUFO1MQ2Xz2wbjiSdn4X22rZyI= =yKUl -----END PGP SIGNATURE-----
