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Hello all On 13/11/2013 16:07, Kevin Falcone wrote: > Either pre-populate it or change it to a freeform field, although that > may act weirdly with the built in reporting. Try it and see. > Tools -> Configuration -> Custom Fields I'll give this a go - Custom Fields shows that there are two 'Customer' fields, one is 'Select multiple values' (for the IR queue) and the other is 'Select one value' (for the Investigations queue). Is it not possible to just have one if I'm going to try and populate a list? Apologies for this - I'll read the workflow document again. The majority of our work here is manual response to IDS alerts from which we throw an Incident and then into an Investigation. - -- Peter Bates Senior Information Security Officer Phone: +44(0)2076792049 Information Services Division Internal Ext: 32049 University College London London WC1E 6BT -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.13 (MingW32) Comment: Using GnuPG with Thunderbird - http://www.enigmail.net/ iQEcBAEBAgAGBQJSg61oAAoJELhVoVpEMS6R9MkH/0T0fTpi4iHpKpBZfe+g04DG ef+0uvlwhhgO4l/EJQkMNBm43hx7nBX4B7STdCWf/CDLE57qR0blXf0T6Yg/uS+c A3QtYnPH9BfkFtsof6mXDFFzClxxhIfdbESJoJwrZ7GpXT9acREj7Z5hoMxDOQSo tmPcGsU6ONAz4N9N+cbQ+fY2E/lW4RxHx06UqdFfwGgwyHhc1LSH2+N8V9mi6HSI d6C+IvECX7Ce8KcUDDV2Qn2+HNdFS8rZIaXuFJp/+9fui9Teu8LsBJeBZWuu0CKA MqJGCtMWP0cIJRNZ9KHJO+yVhmkEVlvB3A6WCmPXTE9o0iWy/fRLxENSJeIrYTw= =HmAW -----END PGP SIGNATURE-----
