Just a few comments: (1) If your decision to purchase a DCC system was based entirely on one phone call to each of three manufacturers, I would say that you did not explore things very thoroughly. (2) If you have already purchased a Digitrax system, why bother now to ask what other folks prefer? (3) Asking someone to read a manual should not be construed as 'poor service' as long as the topic is clearly explained in the manual -- which it is with NCE (don't know about the others). (4) If you are contemplating a change of DCC systems, merely asking strangers on a Yahoo Group what they prefer is not a very good way to evaluate the various competing DCC systems. Regardless, good luck in your DCC journey. Ed L. =========================================================
--- In [email protected], "Ken Hough " <[EMAIL PROTECTED]> wrote: > > I called Lenz, NCE and Digitrax. > The number one positive item was how the first phone was answered. > Was it a Machine, A talking head or a person who knew answers without > "passing me around to different depts." > I was familiar with receiver programing having downloaded each companies > instruction manuals. > So I posed a question. How to set the starting voltage. the duration of > the pulse and the top voltage. Lenz and NCE said (this was 3 yrs ago) that > I should read the manual better. Digitrax walked me through step by > step. > I did not even have any hardware in front of me. Now I do. > And it is Digitrax. At Train Fest in Milwaukee in Nov. Digitrax spent an > hour with us discussing our clubs power problems and how to fix them. A > week later they called me to see if things were ok. That is service. > Ken > > > > Which system do you DCC users prefer?? > > Ed Kenny > > >--- In [email protected], "Ken Hough " <k4sb@> wrote: > > Digitrax, They give the best phone help. > > Ken > > Hi Ken...Just curious, how did you reach the above conclusions? Ed L.. Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/S-Scale/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/S-Scale/join (Yahoo! ID required) <*> To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
