Hi!

Below you'll find S-alive log.

I now found a workaround and I'm happy with that. Into Win 2016 "Local 
administrators" group I added that normal AD-user, who is running Servers Alive 
at my Win 10 laptop. Now the S-alive can see running services of that Win 2016 
machine.

So, it looks very strongly like "authenticate before checking" is NOT working 
correctly in S-alive version 9.0.2805



8. huhtikuuta 2022 12:45:52 ERR: Getservice status - OpenSCManager -  5-Käyttö 
estetty.
8. huhtikuuta 2022 12:48:51 ERR: Getservice status - OpenSCManager -  5-Käyttö 
estetty.
8. huhtikuuta 2022 12:51:49 ERR: Getservice status - OpenSCManager -  5-Käyttö 
estetty.
8. huhtikuuta 2022 12:54:54 ERR: Getservice status - OpenSCManager -  5-Käyttö 
estetty.
8. huhtikuuta 2022 12:57:13 ERROR: FILLSERVICES : dll error: 5- error: 0
8. huhtikuuta 2022 13:05:05 Woodstone Servers Alive version 9.0.2805.3
8. huhtikuuta 2022 13:05:05 Running on Windows 10 Enterprise  (6.3.19043) (64 
bits)
8. huhtikuuta 2022 13:05:05 Oracle 
Core40.dll/core35.dll/oracore8.dll/oracore9.dll/oracore10.dll/oracore11.dll 
library not available
8. huhtikuuta 2022 13:05:05 DUN installed and available for SA
8. huhtikuuta 2022 13:05:39 VMWare.VIM libs available
8. huhtikuuta 2022 13:05:40 SQL SMO libs not available (can be installed via 
the SQL Server Feature Pack)
8. huhtikuuta 2022 13:06:46 ERR: Getservice status - OpenSCManager -  5-Käyttö 
estetty.
8. huhtikuuta 2022 13:09:44 ERR: Getservice status - OpenSCManager -  5-Käyttö 
estetty.
8. huhtikuuta 2022 13:12:44 ERR: Getservice status - OpenSCManager -  5-Käyttö 
estetty.
8. huhtikuuta 2022 13:15:45 ERR: Getservice status - OpenSCManager -  5-Käyttö 
estetty.
8. huhtikuuta 2022 13:18:48 ERR: Getservice status - OpenSCManager -  5-Käyttö 
estetty.
8. huhtikuuta 2022 13:19:21 ERROR: FILLSERVICES : dll error: 5- error: 0
8. huhtikuuta 2022 13:19:55 ERROR: FILLSERVICES : dll error: 5- error: 0
8. huhtikuuta 2022 13:21:47 ERR: Getservice status - OpenSCManager -  5-Käyttö 
estetty.
8. huhtikuuta 2022 13:24:15 RR process check 130(EQXSPRINT1-5):  9 (Subscript 
out of range) -  7010
8. huhtikuuta 2022 13:24:30 RR process check 130(EQXSPRINT1-5):  9 (Subscript 
out of range) -  7010
8. huhtikuuta 2022 13:24:44 RR process check 130(EQXSPRINT1-5):  9 (Subscript 
out of range) -  7010


regards,

Asko Ikävalko
ICT-kehityspäällikkö
Carlson-Halonen Tietohallinto Oy

Rikhardinkatu 1, 00130 HELSINKI
www.carlson.fi<http://www.carlson.fi/>
www.halonen.fi<http://www.halonen.fi/>

Lähettäjä: [email protected] <[email protected]>
Lähetetty: perjantai 8. huhtikuuta 2022 12.43
Vastaanottaja: [email protected]
Aihe: RE: [SA-List] VS: Checking Win 2016 services?

Can you check in the Servers Alive logfile if before the error 5 you also get 
another error.....


Dirk Bulinckx

From: [email protected]<mailto:[email protected]> 
<[email protected]<mailto:[email protected]>> On Behalf Of Asko 
Ikävalko HKI
Sent: Friday, 8 April 2022 11:20
To: [email protected]<mailto:[email protected]>
Subject: VS: [SA-List] VS: Checking Win 2016 services?

Hi!

Thanks for quick responses.

S-alive is running as application.

I now tried with several different target server names. From Win 2012 servers I 
am getting a list of running services with S-alive (so I do have correct domain 
admin username and password saved into S-alive check-tab). Also from some of 
the Win 2016 hosts I'm getting service list, but from most of Win 2016 servers 
I only get that error 5.

I don't know which part of eventvwr I should see, to check if S-alive is 
"authenticating before checking" or is it trying to get list of services with 
wrong username. (I'm actually running S-alive in a Win 10 laptop, where I've 
logged in with normal domain user.)

Can someone confirm, do you check Win 2016 NT-services with S-alive and is the 
"authenticate before checking" working?

regards,

Asko Ikävalko
ICT-kehityspäällikkö
Carlson-Halonen Tietohallinto Oy

Rikhardinkatu 1, 00130 HELSINKI
www.carlson.fi<http://www.carlson.fi/>
www.halonen.fi<http://www.halonen.fi/>

Lähettäjä: [email protected]<mailto:[email protected]> 
<[email protected]<mailto:[email protected]>>
Lähetetty: perjantai 8. huhtikuuta 2022 10.50
Vastaanottaja: [email protected]<mailto:[email protected]>
Aihe: RE: [SA-List] VS: Checking Win 2016 services?

Is Servers Alive running as application or as service?
Test it first running as application.  Make sure that the username/password 
combination do have the correct rights.  An access denied (error 5) is what the 
(remote)system is giving and Servers Alive is "just" reporting this.
(it's NOT an authentication failure - it's a right issue)  Can you see in the 
eventlog of the (remote) system that you are checking anything about this 
error?  And if so what user is it showing?


Dirk Bulinckx

From: [email protected]<mailto:[email protected]> 
<[email protected]<mailto:[email protected]>> On Behalf Of Asko 
Ikävalko HKI
Sent: Friday, 8 April 2022 08:40
To: [email protected]<mailto:[email protected]>
Subject: [SA-List] VS: Checking Win 2016 services?

Hi!

Good question. Yes, it is nicely listing the services at the Win 2016 server. 
So the problem is not that Win 2016 server, but in S-Alive.

On the bottom of the check-tab is a pop-up menu "Authentication type" which has 
values: Default, IPC$ and Impresonation. Don't know what they mean, but I tried 
all of those. I was already celebrating, when I chose "impresonation" and it 
checked the status of the NT service nicely. But then I noticed that all other 
checks started to give alerts. Weird that changing just one check, all other 
checks fails!?!

Now I did put it back to "default" and rebooted S-alive PC. After that those 
all other check are ok, but still not able to check that one Win 2016 service.

Tried also to search S-Alive documentation, but cannot find anything about this 
"Authentication type".  :(

regards,

Asko Ikävalko
ICT-kehityspäällikkö
Carlson-Halonen Tietohallinto Oy

Rikhardinkatu 1, 00130 HELSINKI
www.carlson.fi<http://www.carlson.fi/>
www.halonen.fi<http://www.halonen.fi/>

Lähettäjä: [email protected]<mailto:[email protected]> 
<[email protected]<mailto:[email protected]>> Puolesta 
Demeulemeester, Pieter
Lähetetty: perjantai 8. huhtikuuta 2022 9.03
Vastaanottaja: [email protected]<mailto:[email protected]>
Aihe: [SA-List] RE: Checking Win 2016 services?

Hi Asko,

Are you able to check that service with services.msc started on your SA-server 
and with the same credentials as used for the check in SA ?

Kind regards,
Pieter


From: [email protected]<mailto:[email protected]> 
<[email protected]<mailto:[email protected]>> On Behalf Of Asko 
Ikävalko HKI
Sent: vrijdag 8 april 2022 7:45
To: [email protected]<mailto:[email protected]>
Subject: [SA-List] Checking Win 2016 services?

Hi!

Maybe a simple question, but any help is appreciated...

We had an service installed in Win 2012 and were using "NT service checking" in 
S-Alive.

We installed that same service onto Win 2016, which is located in same domain, 
so the same domain admin credentials are ok. I only changed the server name in 
S-Alive check and assumed it would nicely continue checking status of the 
service. But, it is now alerting red and saying:

ERR: Getservice status - OpenSCManager -  5-Käyttö estetty.

...last two words in english is like: Use denied.

I already checked, that I don't have windows firewall running on this Win 2016 
server. What should I do next?

regards,

Asko Ikävalko
ICT-kehityspäällikkö
Carlson-Halonen Tietohallinto Oy

Rikhardinkatu 1, 00130 HELSINKI
www.carlson.fi<https://eur05.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.carlson.fi%2F&data=04%7C01%7Cpieter.demeulemeester%40broedersvanliefde.be%7C8bdc4fc688a941ba2c6408da19230bf8%7Cf24d00c823a548f48d9dffed9b778506%7C0%7C0%7C637849935695163126%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=hbSwObAVRI%2BDGmhSww%2BzVSnx%2BuUgz1k0663%2BkDQSy1M%3D&reserved=0>
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