Hi, John,
The server is not part of a domain.  It is a standalone machine running
Windows 2000 Server as it's OS.  All 4 of the checks (NT Checks) that are
failing are basically self-monitoring checks, i.e. it is monitoring the same
machine that it is running on.

Thanks,
Dan Geiser <[EMAIL PROTECTED]>

----- Original Message -----
From: "Rosiak, John" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, January 07, 2003 3:57 PM
Subject: RE: RE: [SA-list] Running SA As Service


> Dan,
>
> Is the server being checked  part of a domain...if so, then add the domain
> name to the username in the check.
> Example:  yourdomain.com\yourserver
>
> John Rosiak
>
>
> -----Original Message-----
> From: Dan Geiser [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, January 07, 2003 3:42 PM
> To: [EMAIL PROTECTED]
> Subject: Re: RE: [SA-list] Running SA As Service
>
>
> Thanks for the information, Geoff.
>
> OK, so according to the "hostname" command the Netbios name for this
> particular machine is NTGWEB01.  I updated my 2 Disk Space checks to use
the
> Netbios name instead of the IP address.  I then started Servers Alive as a
> service and I am still getting the same errors.  Here is an excerpt from
the
> log...
>
> Tuesday, January 07, 2003 3:31:40 PM Servers Alive version 3.3.1135.1
> Tuesday, January 07, 2003 3:31:40 PM Oracle
> Core40.dll/core35.dll/oracore8.dll/oracore9.dll library not available
> Tuesday, January 07, 2003 3:31:40 PM SQL libs found, by default using v7
> Tuesday, January 07, 2003 3:31:40 PM Netware library's not available
> Tuesday, January 07, 2003 3:31:40 PM DUN installed and available for SA
> Tuesday, January 07, 2003 3:31:41 PM ERR: connect to host failed:  1312
> Tuesday, January 07, 2003 3:31:41 PM Free space on \\ntgweb01\c$ can't be
> checked! Tuesday, January 07, 2003 3:31:41 PM Sending email message (FREE
> DISK SPACE < 10% ON C DRIVE OF NTGWEB01) Tuesday, January 07, 2003 3:31:42
> PM ERR: connect to host failed:  1312 Tuesday, January 07, 2003 3:31:42 PM
> Free space on \\ntgweb01\d$ can't be checked! Tuesday, January 07, 2003
> 3:31:42 PM Sending email message (FREE DISK SPACE < 10% ON D DRIVE OF
> NTGWEB01) Tuesday, January 07, 2003 3:32:18 PM ERR: connect to host
failed:
> 1312 Tuesday, January 07, 2003 3:32:18 PM NTService check of DNS on
> 127.0.0.1 failed Tuesday, January 07, 2003 3:32:18 PM Sending email
message
> (DNS SERVICE ON NTGWEB01 IS DOWN) Tuesday, January 07, 2003 3:32:54 PM
ERR:
> connect to host failed:  1312 Tuesday, January 07, 2003 3:32:54 PM
NTService
> check of SMTPD32 on 127.0.0.1 failed Tuesday, January 07, 2003 3:32:54 PM
> Sending email message (SMTP SERVICE ON NTGWEB01 IS NOT RUNNING) Tuesday,
> January 07, 2003 3:33:30 PM ERR: connect to host failed:  1312
>
> Just to provide some additional information, the machine I have Servers
> Alive installed on is Windows 2000 Server.  The machine is hosted a remote
> datacenter.  I connect to the machine via Terminal Services.
>
> In the check configuration I am using the username "Administrator" and the
> corresponding password for all of the NT-based checks.  I can run
everything
> fine when Servers Alive is a program running from the desktop but when I
try
> to run it as a service all of the NT-based checks fail.  I have to be able
> to run Servers Alive as a service or this solution is not going to work
for
> us.  If Servers Alive is a good solution for us we plan on buying it so
any
> help which we can be given would be greatly beneficial.  Right now this
> "service" issue is preventing me from rolling it out to our other servers.
>
> I would be glad to provide any additional information that would help
> troubleshoot this issue.  Could someone who is running Servers Alive as a
> service please give me some feedback on this issue?  This is becoming
> increasingly frustrating.
>
> Thanks In Advance,
> Dan Geiser [EMAIL PROTECTED]
>
> ----- Original Message -----
> From: "Geoff Weinhold - Mailing Lists" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Monday, January 06, 2003 6:46 PM
> Subject: Re: RE: [SA-list] Running SA As Service
>
>
> > Hi Dan,
> >
> > Try 'hostname' from the command prompt.
> >
> > Geoff
> > ----- Original Message -----
> > From: "Dan Geiser" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Monday, January 06, 2003 3:06 PM
> > Subject: Re: RE: [SA-list] Running SA As Service
> >
> >
> > > Thanks for the feedback Dirk.
> > >
> > > How do I find out the Netbios name of the host?
> > >
> > > Thanks, Much!
> > > Dan Geiser <[EMAIL PROTECTED]>
> > >
> > > ----- Original Message -----
> > > From: "Dirk Bulinckx" <[EMAIL PROTECTED]>
> > > To: <[EMAIL PROTECTED]>
> > > Sent: Friday, January 03, 2003 2:32 PM
> > > Subject: RE: RE: [SA-list] Running SA As Service
> > >
> > >
> > > > Doc page 45 or 41 depending on how you look at page numbers: 1312
> > > > A specified logon session does not exist. It may already be
> > > > terminated.
> > > >
> > > > The OS refused a netbios connection to the 127.0.0.1 IP had
> > > > returns
> this
> > > as
> > > > error.  Instead of using 127.0.0.1 use the netbios name of the
> > > > host.
> > > >
> > > >
> > > >
> > > >
> > > > dirk.
> > > >
> > > >
> > > >
> > > > -----Original Message-----
> > > > From: [EMAIL PROTECTED]
> > > > [mailto:[EMAIL PROTECTED]]On
> > > > Behalf Of Dan Geiser
> > > > Sent: Fri Jan 03 6:22 PM
> > > > To: [EMAIL PROTECTED]
> > > > Subject: Fw: RE: [SA-list] Running SA As Service
> > > >
> > > >
> > > > Hi, Dirk,
> > > >
> > > > Here is the contents of the logfile when it runs as a service...
> > > >
> > > > Friday, January 03, 2003 12:07:12 PM Servers Alive version
> > > > 3.3.1135.1 Friday, January 03, 2003 12:07:12 PM Oracle
> > > > Core40.dll/core35.dll/oracore8.dll/oracore9.dll library not
> > > > available Friday, January 03, 2003 12:07:13 PM SQL libs found, by
> > > > default using
> v7
> > > > Friday, January 03, 2003 12:07:13 PM Netware library's not
> > > > available Friday, January 03, 2003 12:07:13 PM DUN installed and
> > > > available for
> SA
> > > > Friday, January 03, 2003 12:07:34 PM ERR: connect to host failed:
> 1312
> > > > Friday, January 03, 2003 12:07:34 PM Free space on \\127.0.0.1\c$
> can't
> > be
> > > > checked!
> > > > Friday, January 03, 2003 12:07:34 PM Sending email message (FREE
> > > > DISK
> > > SPACE
> > > > < 10% ON C DRIVE OF NTGWEB01)
> > > > Friday, January 03, 2003 12:07:55 PM ERR: connect to host failed:
> 1312
> > > > Friday, January 03, 2003 12:07:55 PM Free space on \\127.0.0.1\d$
> can't
> > be
> > > > checked!
> > > > Friday, January 03, 2003 12:07:55 PM Sending email message (FREE
> > > > DISK
> > > SPACE
> > > > < 10% ON D DRIVE OF NTGWEB01)
> > > > Friday, January 03, 2003 12:08:31 PM ERR: connect to host failed:
> 1312
> > > > Friday, January 03, 2003 12:08:31 PM NTService check of DNS on
> 127.0.0.1
> > > > failed
> > > > Friday, January 03, 2003 12:08:31 PM Sending email message (DNS
> SERVICE
> > ON
> > > > NTGWEB01 IS DOWN)
> > > > Friday, January 03, 2003 12:09:07 PM ERR: connect to host failed:
> 1312
> > > > Friday, January 03, 2003 12:09:07 PM NTService check of SMTPD32 on
> > > 127.0.0.1
> > > > failed
> > > > Friday, January 03, 2003 12:09:07 PM Sending email message (SMTP
> SERVICE
> > > ON
> > > > NTGWEB01 IS NOT RUNNING)
> > > > Friday, January 03, 2003 12:09:43 PM ERR: connect to host failed:
> 1312
> > > > Friday, January 03, 2003 12:09:43 PM NTService check of W3SVC on
> > 127.0.0.1
> > > > failed
> > > > Friday, January 03, 2003 12:09:43 PM Sending email message (WORLD
> > > > WIDE
> > WEB
> > > > SERVICE ON NTGWEB01 IS NOT RUNNING)
> > > >
> > > > I found the error "1312" in the Servers Alive documentation but I
> > > > have
> > no
> > > > idea what the description of the error means...
> > > >
> > > > "A specified logon session does not exist.  It may already be
> > terminated."
> > > >
> > > > Your feedback is appreciated.
> > > >
> > > > Thanks,
> > > > Dan Geiser [EMAIL PROTECTED]
> > > >
> > > > > What does the logfile give you for the failed checks?
> > > > > >
> > > > > >
> > > > > >
> > > > > >dirk.
> > > > > >
> > > > > >
> > > > > >
> > > > > >  -----Original Message-----
> > > > > >  From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]]On
> > > > > >Behalf Of Dan Geiser
> > > > > >  Sent: Thu Jan 02 8:06 PM
> > > > > >  To: [EMAIL PROTECTED]
> > > > > >  Subject: Re: [SA-list] Running SA As Service
> > > > > >
> > > > > >
> > > > > >  Hi, Dirk,
> > > > > >  8 of my 10 checks are checking the local system via the IP
> Address
> > > > > >127.0.0.1.  I have my username set to Administrator with the
> correct
> > > > > >password.  Given that shouldn't it be working?
> > > > > >
> > > > > >  Thanks, Much!
> > > > > >  Dan Geiser <[EMAIL PROTECTED]>
> > > > > >    ----- Original Message -----
> > > > > >    From: Dirk Bulinckx
> > > > > >    To: [EMAIL PROTECTED]
> > > > > >    Sent: Tuesday, December 31, 2002 5:41 PM
> > > > > >    Subject: RE: [SA-list] Running SA As Service
> > > > > >
> > > > > >
> > > > > >    When Servers Alive is running it will do the checks from
> > > > > > within
> > the
> > > > > >security context of the user running Servers Alive.
> > > > > >    So when running it as a service it will use the security
> context
> > of
> > > > the
> > > > > >SYSTEM account.  Which has no rights on remote systems.
> > > > > >Therefore
> > you
> > > > can
> > > > > >set a username/password combination to do the check.
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >    dirk.
> > > > > >
> > > > > >
> > > > > >
> > > > > >      -----Original Message-----
> > > > > >      From: [EMAIL PROTECTED]
> > > > [mailto:[EMAIL PROTECTED]]On
> > > > > >Behalf Of Dan Geiser
> > > > > >      Sent: Tue Dec 31 10:29 PM
> > > > > >      To: [EMAIL PROTECTED]
> > > > > >      Subject: [SA-list] Running SA As Service
> > > > > >
> > > > > >
> > > > > >      Hello, All,
> > > > > >      I've been investigating Servers Alive for a few weeks now
> > > > > > to
> > see
> > > if
> > > > it
> > > > > >meets our monitoring needs.  During this time I've been running
> > > > > >it
> as
> > a
> > > > > >regular program from the desktop.  I would like to stop running
> > > > > >it
> > from
> > > > the
> > > > > >desktop and start running it as a service.  I see that during
> > > > > >the installation Servers Alive configured itself as a service
> > > > > >which is
> > > > currently
> > > > > >set to Manual startup.  When I stop Servers Alive on the
> > > > > >desktop
> and
> > > > start
> > > > > >the appropriate service I start getting all sorts of complaints
> from
> > > > Servers
> > > > > >Alive regarding most/all of the different checks that I have
> > > > > >setup
> > even
> > > > > >though it doesn't seem to flag any of these checks when it's
> running
> > as
> > > a
> > > > > >desktop program.
> > > > > >
> > > > > >      Is there something special that I have to when running
> Servers
> > > > Alive
> > > > > >as a service which I don't have to do when it's running as a
> regular
> > > > > >program?
> > > > > >
> > > > > >      The checks that I am currently using cover an assortment
> > > > > > of
> > > things.
> > > > > >There are 2 Disk Space checks, 4 NT Service checks 1 Ping
> > > > > >check, 2
> > Port
> > > > > >checks and 1 URL check.  They all have no complaints when the
> program
> > > is
> > > > > >running from the desktop and yet all of the checks seem to be
> failing
> > > > when
> > > > > >it runs as a service.
> > > > > >
> > > > > >      Any advice you have would be greatly appreciated.
> > > > > >
> > > > > >      Thanks, Much!
> > > > > >      Dan Geiser <[EMAIL PROTECTED]>
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > ________________________________________________________________
> > > > > Sent via the WebMail from [EMAIL PROTECTED]
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > >
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