Yes,

As I run SA on my desktop PC as the app, anytime I need a reboot I will get
the same.

Peter Martin
IT Operations Manager
Initial Electronic Security
t. 01282 473561
f. 01254 267549
e. [EMAIL PROTECTED]
----- Original Message ----- 
From: <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, September 04, 2003 3:08 PM
Subject: RE: [5] RE: [SA-list] change in state


>
> I hear ya...  But who said you would be "suppressing alerts"??  I'm not
> asking for that, I'm asking that duplicate alerts, based on SA being
> stopped for whatever reason (good, bad, ugly, or indifferent), shouldn't
> re-generate alerts that have already been sent.
>
>
> Here was my situation...  Maybe my lack of product experience with SA
> causes some trouble..
>
> A customer of mine is running SA with over 100 alerts.  They have 20-30
> Internet based checks all of which failed during an internet outage.
Their
> firewall is outsourced, so we cannot ping it to check its availability so
> therefore perform bunches of direct internet based checks....  When the
> internet line failed, we got all the alerts for Internet checks.  No
> problem.   In the mean time, I had to change some SQL passwords, and add a
> bunch of new monitors...  Since we run as a service, I like to stop the
> service, run the app, and make my changes..  I find that if the app starts
> running, I need to stop it immediately cause the interface is too slow...
> I like making changes via the app since the interface is very pleasant to
> work with.
>
> Once I made my changes, and restarted the services, I was treated to 20-30
> "duplicate" alerts I had already received...   If SA tracked state
> change/alert status in a file, it would have know that it already alerted
> for the problem, and not sent out a duplicate alert...
>
>
> See my point?
>
> Troy
>
>
>
>
>
>
> ---
> Troy Bruder, Manager - Hosting and Microsoft Services
> APT Information Technology Consultants
> 7540 Windsor Dr. STE 204
> Allentown, PA 18195
> Phone 610.366.1100 -or- 888.2.GET.APT
> http://www.aptconsulting.com
>
>
>
>                       "Brent Ozar"
>                       <[EMAIL PROTECTED]        To:
<[EMAIL PROTECTED]>
>                       .com>                    cc:
>                       Sent by:                 Subject:  RE: [5] RE:
[SA-list] change in state
>                       [EMAIL PROTECTED]
>                       stone.nu
>
>
>                       09/04/2003 09:51
>                       AM
>                       Please respond to
>                       salive
>

>
>
>
>
> You hit the nail on the head: you wouldn't stop a "big boy" product just
to
> make configuration changes, so why stop SA?  I don't understand why people
> are restarting SA all the time.
>
> The only time a user should stop SA is when:
>  - The machine is rebooted
>  - SA is upgraded
>
> Other than that, restarting SA is like restarting my SQL server.  Anybody
> does it, I'm going to break their fingers.
>
> I'll give you a real-world example: last weekend, we had a power outage in
> the office.  One by one, the UPS's gracefully shut down the servers, and
as
> I hoped, the SA machine was one of the last ones to die.  When we brought
> the machines back up, I brought the SA machine up last, because I needed
to
> know which boxes weren't responding correctly.  If SA suppressed alerts, I
> wouldn't have known which boxes were down - because SA would have thought
> everything was supposed to be down, and that it was okay.  A down box is
> NOT
> okay.
>
> I know this sounds like a dodgy answer, but the day I suppress 20-30
alerts
> is the day I get a pink slip from my boss.  The last thing I want is SA
> suppressing alerts.
>
> Brent
>
>
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> Behalf
> Of [EMAIL PROTECTED]
> Sent: Thursday, September 04, 2003 8:28 AM
> To: [EMAIL PROTECTED]
> Subject: RE: [5] RE: [SA-list] change in state
>
>
> That's a good idea, but I don't think the "right" way to fix the
problem...
> I'm just trying to suggest "big boy" features for the SA product....
> Imaging if a Tivoli or Network Node Manager from HP ran like this....
>
> I know SA wasn't designed as a competitor to the big guns... but, I think
> it's such a great tool I can't help but offer suggestions to make it
> better!
>
>
> Troy
>
>
>
>
> ---
> Troy Bruder, Manager - Hosting and Microsoft Services
> APT Information Technology Consultants
> 7540 Windsor Dr. STE 204
> Allentown, PA 18195
> Phone 610.366.1100 -or- 888.2.GET.APT
> http://www.aptconsulting.com
>
>
>
>
>                       "Brent Ozar"
>
>                       <[EMAIL PROTECTED]        To:
> <[EMAIL PROTECTED]>
>
>                       .com>                    cc:
>
>                       Sent by:                 Subject:  RE: [5] RE:
> [SA-list] change in state
>                       [EMAIL PROTECTED]
>
>                       stone.nu
>
>
>
>
>
>                       09/04/2003 09:20
>
>                       AM
>
>                       Please respond to
>
>                       salive
>
>
>
>
>
>
>
> Let me toss out an alternate suggestion: how about a command line switch
> that will disregard all errors for the first check cycle?  So if you ran
it
> with salive /skipfirst, let's say, it wouldn't send any alerts during the
> first run of checks?  Would that make people happy?  Then, have an option
> where you can start ServersAlive as a service that way by default?
>
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> Behalf
> Of [EMAIL PROTECTED]
> Sent: Thursday, September 04, 2003 8:09 AM
> To: [EMAIL PROTECTED]
> Subject: RE: [5] RE: [SA-list] change in state
>
>
> But your suggestion is almost impossible when you run as a service....  If
> an alert has been generated, the app should assume it was received..
>
>
>
> ---
> Troy Bruder, Manager - Hosting and Microsoft Services
> APT Information Technology Consultants
> 7540 Windsor Dr. STE 204
> Allentown, PA 18195
> Phone 610.366.1100 -or- 888.2.GET.APT
> http://www.aptconsulting.com
>
>
>
>
>                       "Jason Passow"
>
>                       <[EMAIL PROTECTED]        To:
> <[EMAIL PROTECTED]>
>
>                       >                        cc:
>
>                       Sent by:                 Subject:  RE: [5] RE:
> [SA-list] change in state
>                       [EMAIL PROTECTED]
>
>                       stone.nu
>
>
>
>
>
>                       09/03/2003 04:56
>
>                       PM
>
>                       Please respond to
>
>                       salive
>
>
>
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