You hit the nail on the head: you wouldn't stop a "big boy" product just to
make configuration changes, so why stop SA?  I don't understand why people
are restarting SA all the time.

The only time a user should stop SA is when:
 - The machine is rebooted
 - SA is upgraded

Other than that, restarting SA is like restarting my SQL server.  Anybody
does it, I'm going to break their fingers.

I'll give you a real-world example: last weekend, we had a power outage in
the office.  One by one, the UPS's gracefully shut down the servers, and as
I hoped, the SA machine was one of the last ones to die.  When we brought
the machines back up, I brought the SA machine up last, because I needed to
know which boxes weren't responding correctly.  If SA suppressed alerts, I
wouldn't have known which boxes were down - because SA would have thought
everything was supposed to be down, and that it was okay.  A down box is NOT
okay.

I know this sounds like a dodgy answer, but the day I suppress 20-30 alerts
is the day I get a pink slip from my boss.  The last thing I want is SA
suppressing alerts.

Brent




-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of [EMAIL PROTECTED]
Sent: Thursday, September 04, 2003 8:28 AM
To: [EMAIL PROTECTED]
Subject: RE: [5] RE: [SA-list] change in state


That's a good idea, but I don't think the "right" way to fix the problem...
I'm just trying to suggest "big boy" features for the SA product....
Imaging if a Tivoli or Network Node Manager from HP ran like this....

I know SA wasn't designed as a competitor to the big guns... but, I think
it's such a great tool I can't help but offer suggestions to make it
better!


Troy




---
Troy Bruder, Manager - Hosting and Microsoft Services
APT Information Technology Consultants
7540 Windsor Dr. STE 204
Allentown, PA 18195
Phone 610.366.1100 -or- 888.2.GET.APT
http://www.aptconsulting.com


 

                      "Brent Ozar"

                      <[EMAIL PROTECTED]        To:
<[EMAIL PROTECTED]>

                      .com>                    cc:

                      Sent by:                 Subject:  RE: [5] RE:
[SA-list] change in state                                         
                      [EMAIL PROTECTED]

                      stone.nu

 

 

                      09/04/2003 09:20

                      AM

                      Please respond to

                      salive

 





Let me toss out an alternate suggestion: how about a command line switch
that will disregard all errors for the first check cycle?  So if you ran it
with salive /skipfirst, let's say, it wouldn't send any alerts during the
first run of checks?  Would that make people happy?  Then, have an option
where you can start ServersAlive as a service that way by default?



-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf
Of [EMAIL PROTECTED]
Sent: Thursday, September 04, 2003 8:09 AM
To: [EMAIL PROTECTED]
Subject: RE: [5] RE: [SA-list] change in state


But your suggestion is almost impossible when you run as a service....  If
an alert has been generated, the app should assume it was received..



---
Troy Bruder, Manager - Hosting and Microsoft Services
APT Information Technology Consultants
7540 Windsor Dr. STE 204
Allentown, PA 18195
Phone 610.366.1100 -or- 888.2.GET.APT
http://www.aptconsulting.com




                      "Jason Passow"

                      <[EMAIL PROTECTED]        To:
<[EMAIL PROTECTED]>

                      >                        cc:

                      Sent by:                 Subject:  RE: [5] RE:
[SA-list] change in state
                      [EMAIL PROTECTED]

                      stone.nu





                      09/03/2003 04:56

                      PM

                      Please respond to

                      salive



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