RE: [SA-list] SA Service local system account and rights

[Jason Passow]

Title: Message

Did you use the same username as you logged in under in the authentication routine? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Randy Fuller Sent: Tuesday, October 28, 2003 4:27 PM To: [EMAIL PROTECTED] Subject: Re: [SA-list] SA Service local system account and rights There are no errors, just an entry that says Sending reboot command to server name   If I run Servers Alive as an application, it works fine.   Just has the problem with running as a service.   ----- Original Message ----- From: Jason Passow To: [EMAIL PROTECTED] Sent: Tuesday, October 28, 2003 3:55 PM Subject: RE: [SA-list] SA Service local system account and rights Do you have logging enabled under setup?  If so what does the log show?  If not turn on logging please and let us know what the log says.  It should give some error number which will help us debug. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Randy Fuller Sent: Tuesday, October 28, 2003 3:37 PM To: [EMAIL PROTECTED] Subject: Re: [SA-list] SA Service local system account and rights I put in the info in the format domain\user and then password, and it still will not work.     ----- Original Message ----- From: Jason Passow To: [EMAIL PROTECTED] Sent: Tuesday, October 28, 2003 3:24 PM Subject: RE: [SA-list] SA Service local system account and rights there should be a check box to authenticate before issuing the command.  If you put the proper account info in there then SA will execute with the correct permissions. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Randy Fuller Sent: Tuesday, October 28, 2003 3:17 PM To: [EMAIL PROTECTED] Subject: [SA-list] SA Service local system account and rights We have Servers Alive running as a service in XP and have the Local system account checked with the Interact with desktop check.  We have a check that needs to restart a W2000 computer and the Execute command for Restart does not work.    So, we used a batch file that issues the shutdown.exe command.  It will work when you test it from a command prompt, but from SA, it will not work.   We found from further testing, that the issue has to do with the Local System Account not having the rights to issue the command.  If you run SA as a desktop application, both the SA Reboot NT/W2K Server command and the external batch file running the shutdown.exe work perfectly.  Neither will work when SA is running as a service.   My question is, can I give the Local System Account rights to use these commands, and if so, HOW?   Randy Fuller