Re: [SA-list] SA Service local system account and rights

[Randy Fuller]

Title: Message

I have tried that repeatedly with domain\user and just user, and It will only work if SA is not run as a service!   Randy Fuller LIS Coordinator Southeast Missouri Hospital   ----- Original Message ----- From: Jason Passow To: [EMAIL PROTECTED] Sent: Wednesday, October 29, 2003 9:08 AM Subject: RE: [SA-list] SA Service local system account and rights On the alert tab you select properties of the execute command (reboot server) and you check the authentication there.  When you execute a command you cannot set a username and password so by executing cmd.exe you are not proving anything other than that the local system account does not have privileges to reboot the remote server which we already knew.  If you choose reboot NT/2K server and you enter the same authentication information (and check the box that says "authenticate before checking" (which should be changed to "authenticate before executing")) as you are currently logged in with on that machine you should not have any problems.  -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Randy Fuller Sent: Wednesday, October 29, 2003 9:00 AM To: [EMAIL PROTECTED] Subject: Re: [SA-list] SA Service local system account and rights No messages in the remote eventlog.   If I just put an alert to Execute Command and put cmd.exe in the command to execute box and after the cmd prompt is opened, I go to the cmd prompt that was opened by SA running as a service and type SHUTDOWN -R -M \\computername I get a message that says: "A required privilege is not held by the client.   If I open a cmd prompt on the same system by type cmd at the Run menu and then type the above command it works fine.   Another thing I noticed if I enter the command "net localgroup" in the cmd prompt spawned by SA I get this: System error 1312 has occurred. A specified logon session does not exist. It may alread have been terminated.   I know it has something to do with the rights that the SA service has.  I really need to be able to sent REBOOTs from SA, but so far looks like the only way I can get it to work is to NOT run SA as a service!   Any further ideas?   Randy   ----- Original Message ----- From: Dirk Bulinckx To: [EMAIL PROTECTED] Sent: Wednesday, October 29, 2003 2:04 AM Subject: RE: [SA-list] SA Service local system account and rights check the eventlog of the remote system to see what message you get...     dirk. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Randy Fuller Sent: Tue Oct 28 11:27 PM To: [EMAIL PROTECTED] Subject: Re: [SA-list] SA Service local system account and rights There are no errors, just an entry that says Sending reboot command to server name   If I run Servers Alive as an application, it works fine.   Just has the problem with running as a service.   ----- Original Message ----- From: Jason Passow To: [EMAIL PROTECTED] Sent: Tuesday, October 28, 2003 3:55 PM Subject: RE: [SA-list] SA Service local system account and rights Do you have logging enabled under setup?  If so what does the log show?  If not turn on logging please and let us know what the log says.  It should give some error number which will help us debug. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Randy Fuller Sent: Tuesday, October 28, 2003 3:37 PM To: [EMAIL PROTECTED] Subject: Re: [SA-list] SA Service local system account and rights I put in the info in the format domain\user and then password, and it still will not work.     ----- Original Message ----- From: Jason Passow To: [EMAIL PROTECTED] Sent: Tuesday, October 28, 2003 3:24 PM Subject: RE: [SA-list] SA Service local system account and rights there should be a check box to authenticate before issuing the command.  If you put the proper account info in there then SA will execute with the correct permissions. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Randy Fuller Sent: Tuesday, October 28, 2003 3:17 PM To: [EMAIL PROTECTED] Subject: [SA-list] SA Service local system account and rights We have Servers Alive running as a service in XP and have the Local system account checked with the Interact with desktop check.  We have a check that needs to restart a W2000 computer and the Execute command for Restart does not work.    So, we used a batch file that issues the shutdown.exe command.  It will work when you test it from a command prompt, but from SA, it will not work.   We found from further testing, that the issue has to do with the Local System Account not having the rights to issue the command.  If you run SA as a desktop application, both the SA Reboot NT/W2K Server command and the external batch file running the shutdown.exe work perfectly.  Neither will work when SA is running as a service.   My question is, can I give the Local System Account rights to use these commands, and if so, HOW?   Randy Fuller