Unfortunately, as a human, I dial a phone number and listen... But, as a human, I also know that it gets forgotten and consequently our IVR was down for quite a few hours today and we didn't know until customers started calling other numbers and complained.
Thanks
Greg
Dirk Bulinckx <[EMAIL PROTECTED]> wrote:
Dirk Bulinckx <[EMAIL PROTECTED]> wrote:
How would YOU as a human see this?-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Greg A Weigold
Sent: Monday, August 09, 2004 4:46 PM
To: [EMAIL PROTECTED]
Subject: [SA-list] I need to check a T1 to see if its answered by our IVR osftware...
Anyone have any thoughts on how I could accomplish that in an automated fashion?
I'd love to do it with SA, but I'll take almost anything right now.
Thanks!
Greg Weigold
CSC Blythewood,SC
Do you Yahoo!?
Yahoo! Mail is new and improved - Check it out!
