RE: [SA-list] I need to check a T1 to see if its answered by our IVR osftware...

[Jason Passow]

How is the T1 terminate?  Can you use SNMP to determine if the T1 is up or down?  How do you determine that it is the CSU?    From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Greg Weigold Sent: Monday, August 09, 2004 1:05 PM To: [EMAIL PROTECTED] Subject: RE: [SA-list] I need to check a T1 to see if its answered by our IVR osftware...   Jason, That's part of the problem... often the T1 itself is the culprit, sometimes its the CSU, only about 10% of the time is it the server. The processes are often running, but not responding, on the server... If a process is running, but not responding, SA won't alert on it....  right?   This is one of the most "jerry rigged" systems I've ever seen... and trying to get a handle on what's right or wrong on it is always a challenge.   Thanks Greg Jason Passow <[EMAIL PROTECTED]> wrote: How did you fix it?   Reboot the server?  If so what kind of Server?  Were there any processes not running that should have been?    From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Greg Weigold Sent: Monday, August 09, 2004 12:26 PM To: [EMAIL PROTECTED] Subject: RE: [SA-list] I need to check a T1 to see if its answered by our IVR osftware...   Unfortunately, as a human, I dial a phone number and listen...  But, as a human, I also know that it gets forgotten and consequently our IVR was down for quite a few hours today and we didn't know until customers started calling other numbers and complained.   Thanks Greg Dirk Bulinckx <[EMAIL PROTECTED]> wrote: How would YOU as a human see this? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Greg A Weigold Sent: Monday, August 09, 2004 4:46 PM To: [EMAIL PROTECTED] Subject: [SA-list] I need to check a T1 to see if its answered by our IVR osftware... Anyone have any thoughts on how I could accomplish that in an automated fashion? I'd love to do it with SA, but I'll take almost anything right now. Thanks! Greg Weigold CSC Blythewood,SC Do you Yahoo!? Yahoo! Mail is new and improved - Check it out! Do you Yahoo!? New and Improved Yahoo! Mail - 100MB free storage!