Tom, no we're not running terminal services on this machine.  SA is running as a 
service and we access the server via pcanywhere.

Dirk, here is the log.  It appears that the dial out fails once, but we actually get 2 
pages.

Any ideas?


Thursday, September 30, 2004 7:02:47 AM PAGING : TEXT Router: wf_alii circuit s11 is 
DOWN
Thursday, September 30, 2004 7:02:47 AM PAGING : SMSC 18009464644
Thursday, September 30, 2004 7:02:47 AM PAGING : PROTO  1
Thursday, September 30, 2004 7:02:47 AM Web page generation Server Status
Thursday, September 30, 2004 7:02:47 AM Web page generation template2
Thursday, September 30, 2004 7:02:47 AM ExportStatsLog function started
Thursday, September 30, 2004 7:02:47 AM TAP DEBUG: Starting sending thread. ( 26400)
Thursday, September 30, 2004 7:02:47 AM TAP DEBUG: Sending thread starting up. ( 26400)
Thursday, September 30, 2004 7:02:47 AM TAP DEBUG: Logon procedure started. ( 26101)
Thursday, September 30, 2004 7:03:24 AM TAP ERROR: Disconnected: No answer. ( 26018)
Thursday, September 30, 2004 7:03:24 AM TAP remove #PHONE=1431720#MESSAGE=Router: 
wf_alii circuit s11 is DOWN#REDI=0#(#PHONE=1431720#MESSAGE=Router: wf_alii circuit s11 
is DOWN#REDI=0#)
Thursday, September 30, 2004 7:03:24 AM TAP DEBUG: Logon: failed. ( 26104)
Thursday, September 30, 2004 7:03:24 AM TAP STATUS: Message sending failed. (ID:  43)  
( 26315)
Thursday, September 30, 2004 7:03:24 AM TAP STATUS: The transmission is completed. 
(ID: -1)  ( 26313)
Thursday, September 30, 2004 7:03:34 AM TAP wait (S- 26313)10
Thursday, September 30, 2004 7:03:34 AM PAGING : Comm  1
Thursday, September 30, 2004 7:03:34 AM PAGING : RECIP 1431720
Thursday, September 30, 2004 7:03:34 AM PAGING : REQ F
Thursday, September 30, 2004 7:03:34 AM PAGING : TEXT Router: wf_alii circuit s11 is 
DOWN
Thursday, September 30, 2004 7:03:34 AM PAGING : SMSC 18009464644
Thursday, September 30, 2004 7:03:34 AM PAGING : PROTO  1
Thursday, September 30, 2004 7:03:34 AM TAP DEBUG: Starting sending thread. ( 26400)
Thursday, September 30, 2004 7:03:34 AM TAP DEBUG: Sending thread starting up. ( 26400)
Thursday, September 30, 2004 7:03:34 AM TAP DEBUG: Logon procedure started. ( 26101)
Thursday, September 30, 2004 7:03:34 AM TAP wait (E- 26018)10
Thursday, September 30, 2004 7:03:34 AM PAGING : Comm  1
Thursday, September 30, 2004 7:03:34 AM PAGING : RECIP 1431720
Thursday, September 30, 2004 7:03:34 AM PAGING : REQ F
Thursday, September 30, 2004 7:03:34 AM PAGING : TEXT Router: wf_alii circuit s11 is 
DOWN
Thursday, September 30, 2004 7:03:34 AM PAGING : SMSC 18009464644
Thursday, September 30, 2004 7:03:34 AM PAGING : PROTO  1
Thursday, September 30, 2004 7:03:34 AM TAP ERROR: Sending is already active. ( 26312)
Thursday, September 30, 2004 7:03:44 AM TAP wait (E- 26312)10
Thursday, September 30, 2004 7:04:00 AM TAP DEBUG: Logon: OK. ( 26103)
Thursday, September 30, 2004 7:04:02 AM TAP DEBUG:  ( 26141)
Thursday, September 30, 2004 7:04:02 AM TAP DEBUG: Message was sent. ( 26305)
Thursday, September 30, 2004 7:04:02 AM TAP STATUS: Message was successfully sent. 
(ID:  44)  ( 26314)
Thursday, September 30, 2004 7:04:03 AM TAP DEBUG:  ( 26141)
Thursday, September 30, 2004 7:04:03 AM TAP DEBUG: Message was sent. ( 26305)
Thursday, September 30, 2004 7:04:03 AM TAP STATUS: Message was successfully sent. 
(ID:  45)  ( 26314)
Thursday, September 30, 2004 7:04:03 AM TAP STATUS: All messages sent, queue is 
emptied. (ID: -1)  ( 26310)
Thursday, September 30, 2004 7:04:03 AM TAP DEBUG: Logoff procedure started. ( 26105)
Thursday, September 30, 2004 7:04:05 AM TAP DEBUG: Remote party disconnected ( 26012)
Thursday, September 30, 2004 7:04:05 AM TAP DEBUG: Logoff OK. ( 26107)
Thursday, September 30, 2004 7:04:05 AM TAP STATUS: The transmission is completed. 
(ID: -1)  ( 26313)
Thursday, September 30, 2004 7:04:05 AM TAP remove #PHONE=1431720#MESSAGE=Router: 
wf_alii circuit s11 is DOWN#REDI=1#(#PHONE=1431720#MESSAGE=Router: wf_alii circuit s11 
is DOWN#REDI=1#)

>>> "Vogl, Tom" <[EMAIL PROTECTED]> 9/30/2004 10:21:51 AM >>>
By any chance - do you terminal services to access the server SA is
running on?

We have SA run on startup, and someone logging in via Terminal services
launches a second copy and causes us to get duplicate alerts - since its
running twice.

Just a thought....



-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Lester Salazar
Sent: Thursday, September 30, 2004 3:24 AM
To: [EMAIL PROTECTED]; [EMAIL PROTECTED]
Subject: RE: [SA-list] SA sending double alpha pages

Interesting.  I only have one Team setup with 6 people all defined in
the Team.  I actually send out pages based on the person though, not the
team.

Dirk, from what I can tell, it looks like the dial out fails then tries
again.  I'll pull up the log again tomorrow and post it.

Thanks

>>> "Greg A Weigold" <[EMAIL PROTECTED]> 9/29/2004 10:55:59 AM >>>

That's what happened when I accidentally got my pager into 2 different
teams.... double pages on everything!! 

Greg


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This is a PRIVATE message. If you are not the intended recipient, please
delete without copying and kindly advise us by e-mail of the mistake in
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bind CSC to any order or other contract unless pursuant to explicit
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"Michael D. Shook" <MichaelS
@saddlecrk.com>
Sent by: salive-owner
09/29/2004 16:36
Please respond to salive 
        
        To:        <[EMAIL PROTECTED]> 
        cc:         
        Subject:        RE: [SA-list] SA sending double alpha pages



Yes, I have seen this, but not repeatedly. It acted like a person was in
a team twice. 

Michael D. Shook
Technical Analyst
[EMAIL PROTECTED]
863 668 4477 (work)
863 860 4070 (cell)
863 665 1261 (fax)
www.saddlecrk.com


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Lester Salazar
Sent: Wednesday, September 29, 2004 3:07 PM
To: [EMAIL PROTECTED]
Subject: [SA-list] SA sending double alpha pages

For some unknown reason our SA install started sending two pages for
every alert.  Has anyone seen this anomoly?  I just installed 4.1.1609
and that didn't seem to help.

Thanks,
Lester Salazar
ACS, Inc.
Honolulu, Hawaii




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Tom, no we're not running terminal services on this machine.  SA is running as a service and we access the server via pcanywhere.
 
Dirk, here is the log.  It appears that the dial out fails once, but we actually get 2 pages.
 
Any ideas?
 

Thursday, September 30, 2004 7:02:47 AM PAGING : TEXT Router: wf_alii circuit s11 is DOWN
Thursday, September 30, 2004 7:02:47 AM PAGING : SMSC 18009464644
Thursday, September 30, 2004 7:02:47 AM PAGING : PROTO  1
Thursday, September 30, 2004 7:02:47 AM Web page generation Server Status
Thursday, September 30, 2004 7:02:47 AM Web page generation template2
Thursday, September 30, 2004 7:02:47 AM ExportStatsLog function started
Thursday, September 30, 2004 7:02:47 AM TAP DEBUG: Starting sending thread. ( 26400)
Thursday, September 30, 2004 7:02:47 AM TAP DEBUG: Sending thread starting up. ( 26400)
Thursday, September 30, 2004 7:02:47 AM TAP DEBUG: Logon procedure started. ( 26101)
Thursday, September 30, 2004 7:03:24 AM TAP ERROR: Disconnected: No answer. ( 26018)
Thursday, September 30, 2004 7:03:24 AM TAP remove #PHONE=1431720#MESSAGE=Router: wf_alii circuit s11 is DOWN#REDI=0#(#PHONE=1431720#MESSAGE=Router: wf_alii circuit s11 is DOWN#REDI=0#)
Thursday, September 30, 2004 7:03:24 AM TAP DEBUG: Logon: failed. ( 26104)
Thursday, September 30, 2004 7:03:24 AM TAP STATUS: Message sending failed. (ID:  43)  ( 26315)
Thursday, September 30, 2004 7:03:24 AM TAP STATUS: The transmission is completed. (ID: -1)  ( 26313)
Thursday, September 30, 2004 7:03:34 AM TAP wait (S- 26313)10
Thursday, September 30, 2004 7:03:34 AM PAGING : Comm  1
Thursday, September 30, 2004 7:03:34 AM PAGING : RECIP 1431720
Thursday, September 30, 2004 7:03:34 AM PAGING : REQ F
Thursday, September 30, 2004 7:03:34 AM PAGING : TEXT Router: wf_alii circuit s11 is DOWN
Thursday, September 30, 2004 7:03:34 AM PAGING : SMSC 18009464644
Thursday, September 30, 2004 7:03:34 AM PAGING : PROTO  1
Thursday, September 30, 2004 7:03:34 AM TAP DEBUG: Starting sending thread. ( 26400)
Thursday, September 30, 2004 7:03:34 AM TAP DEBUG: Sending thread starting up. ( 26400)
Thursday, September 30, 2004 7:03:34 AM TAP DEBUG: Logon procedure started. ( 26101)
Thursday, September 30, 2004 7:03:34 AM TAP wait (E- 26018)10
Thursday, September 30, 2004 7:03:34 AM PAGING : Comm  1
Thursday, September 30, 2004 7:03:34 AM PAGING : RECIP 1431720
Thursday, September 30, 2004 7:03:34 AM PAGING : REQ F
Thursday, September 30, 2004 7:03:34 AM PAGING : TEXT Router: wf_alii circuit s11 is DOWN
Thursday, September 30, 2004 7:03:34 AM PAGING : SMSC 18009464644
Thursday, September 30, 2004 7:03:34 AM PAGING : PROTO  1
Thursday, September 30, 2004 7:03:34 AM TAP ERROR: Sending is already active. ( 26312)
Thursday, September 30, 2004 7:03:44 AM TAP wait (E- 26312)10
Thursday, September 30, 2004 7:04:00 AM TAP DEBUG: Logon: OK. ( 26103)
Thursday, September 30, 2004 7:04:02 AM TAP DEBUG:  ( 26141)
Thursday, September 30, 2004 7:04:02 AM TAP DEBUG: Message was sent. ( 26305)
Thursday, September 30, 2004 7:04:02 AM TAP STATUS: Message was successfully sent. (ID:  44)  ( 26314)
Thursday, September 30, 2004 7:04:03 AM TAP DEBUG:  ( 26141)
Thursday, September 30, 2004 7:04:03 AM TAP DEBUG: Message was sent. ( 26305)
Thursday, September 30, 2004 7:04:03 AM TAP STATUS: Message was successfully sent. (ID:  45)  ( 26314)
Thursday, September 30, 2004 7:04:03 AM TAP STATUS: All messages sent, queue is emptied. (ID: -1)  ( 26310)
Thursday, September 30, 2004 7:04:03 AM TAP DEBUG: Logoff procedure started. ( 26105)
Thursday, September 30, 2004 7:04:05 AM TAP DEBUG: Remote party disconnected ( 26012)
Thursday, September 30, 2004 7:04:05 AM TAP DEBUG: Logoff OK. ( 26107)
Thursday, September 30, 2004 7:04:05 AM TAP STATUS: The transmission is completed. (ID: -1)  ( 26313)
Thursday, September 30, 2004 7:04:05 AM TAP remove #PHONE=1431720#MESSAGE=Router: wf_alii circuit s11 is DOWN#REDI=1#(#PHONE=1431720#MESSAGE=Router: wf_alii circuit s11 is DOWN#REDI=1#)

>>> "Vogl, Tom" <[EMAIL PROTECTED]> 9/30/2004 10:21:51 AM >>>
By any chance - do you terminal services to access the server SA is
running on?

We have SA run on startup, and someone logging in via Terminal services
launches a second copy and causes us to get duplicate alerts - since its
running twice.

Just a thought....



-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Lester Salazar
Sent: Thursday, September 30, 2004 3:24 AM
To: [EMAIL PROTECTED]; [EMAIL PROTECTED]
Subject: RE: [SA-list] SA sending double alpha pages

Interesting.  I only have one Team setup with 6 people all defined in
the Team.  I actually send out pages based on the person though, not the
team.

Dirk, from what I can tell, it looks like the dial out fails then tries
again.  I'll pull up the log again tomorrow and post it.

Thanks

>>> "Greg A Weigold" <[EMAIL PROTECTED]> 9/29/2004 10:55:59 AM >>>

That's what happened when I accidentally got my pager into 2 different
teams.... double pages on everything!!

Greg


------------------------------------------------------------------------
----------------
This is a PRIVATE message. If you are not the intended recipient, please
delete without copying and kindly advise us by e-mail of the mistake in
delivery. NOTE: Regardless of content, this e-mail shall not operate to
bind CSC to any order or other contract unless pursuant to explicit
written agreement or government initiative expressly permitting the use
of e-mail for such purpose.
------------------------------------------------------------------------
----------------




"Michael D. Shook" <MichaelS
@saddlecrk.com>
Sent by: salive-owner
09/29/2004 16:36
Please respond to salive
       
        To:        <[EMAIL PROTECTED]>
        cc:        
        Subject:        RE: [SA-list] SA sending double alpha pages



Yes, I have seen this, but not repeatedly. It acted like a person was in
a team twice.

Michael D. Shook
Technical Analyst
[EMAIL PROTECTED]
863 668 4477 (work)
863 860 4070 (cell)
863 665 1261 (fax)
www.saddlecrk.com


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Lester Salazar
Sent: Wednesday, September 29, 2004 3:07 PM
To: [EMAIL PROTECTED]
Subject: [SA-list] SA sending double alpha pages

For some unknown reason our SA install started sending two pages for
every alert.  Has anyone seen this anomoly?  I just installed 4.1.1609
and that didn't seem to help.

Thanks,
Lester Salazar
ACS, Inc.
Honolulu, Hawaii




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