The alerting engine does not make a difference between a ping check or a remote 
agent check.  So if the "back up" isn't working for the Remote agent checks, 
then it shouldn't work for the pings (and others) either.  
Do you edit the entries in between the checks?  What does the WHEN tab of 
Servers Alive show? 
What exact version of SA are you using? 
 

Dirk Bulinckx 
Servers Alive - http://www.woodstone.nu (http://www.woodstone.nu/) 
StellarDNS (DNS Hosting) - http://www.stellardns.com 
(http://www.stellardns.com/)  

--------------------------------------------------------------------------------

From: Servers Alive Discussion List [mailto:[email protected]] On Behalf Of 
Riki Oshita
Sent: Wednesday, June 27, 2012 1:31 AM
To: Servers Alive Discussion List
Subject: [SA-list] Remote agent checks





I get Down reports from remote agent checks but I don’t always get a 
notification that it is back up even though it is set to notify when back up 
too. It seems to happen when I get the errors listed below and the systems are 
not actually down. Any thoughts on how to have it report that it is running 
when the program does catch on. Also, it sends the message on the first check 
when the reporting is set to send when 2 times down. 

 

ERROR: Invalid data received from remote server. Protocol error. 

ERR: didn't stop within the given timeout 

 

 

Thank you, 

Riki Oshita 

SLK.US 

(626)440-9905 

 

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