That's not an issue, that's how it's supposed to work. Dirk Bulinckx Servers Alive - http://www.woodstone.nu (http://www.woodstone.nu/) StellarDNS (DNS Hosting) - http://www.stellardns.com (http://www.stellardns.com/)
-------------------------------------------------------------------------------- From: Servers Alive Discussion List [mailto:[email protected]] On Behalf Of Hanson, Brett Sent: Wednesday, June 27, 2012 10:46 PM To: Servers Alive Discussion List Subject: RE: [SA-list] Remote agent checks We have similar issues, not with remote checks, but with checks in general. What I’ve found is that if the check goes down, I get the alert. If the check goes into maintenance, then goes to up, no alert is sent. My understanding is that an alert for “and when back up too” is that the alert will be sent only if the original state is DOWN and the new state is UP. Any other starting state (UNCHECKED, UNAVAILABLE, MAINTENANCE, etc.) will not result in an alert being sent. Regards, Brett Hanson Systems Analyst Agrium Inc. From: Servers Alive Discussion List [mailto:[email protected]] On Behalf Of Riki Oshita Sent: Wednesday, June 27, 2012 12:31 PM To: Servers Alive Discussion List Subject: RE: [SA-list] Remote agent checks Although I do edit entries between checks sometimes, these occure even when I am not changing any of the settings. I usually get a down message, check the system that is being monitored and if it is okay I will check SA and SA will show that it is up. It doesn't send a message saying that it came back up but SA will show that it is. I will see what the logs say when it happens again. Let me know about the admin logon though. If it doesn't require it then I might be upgrading and it may take care of this issue. Thanks, Riki Oshita SLK.US (626)440-9905 -------------------------------------------------------------------------------- From: Servers Alive Discussion List [[email protected]] on behalf of Dirk Bulinckx [[email protected]] Sent: Wednesday, June 27, 2012 10:46 AM To: Servers Alive Discussion List Subject: RE: [SA-list] Remote agent checks If you edit the entry when it's down and edit it in such way that the next cycle it's up, then you won't get the up notification. Dirk Bulinckx Servers Alive - http://www.woodstone.nu (http://www.woodstone.nu/) StellarDNS (DNS Hosting) - http://www.stellardns.com (http://www.stellardns.com/) -------------------------------------------------------------------------------- From: Servers Alive Discussion List [mailto:[email protected]] (mailto:[mailto:[email protected]]) On Behalf Of Riki Oshita Sent: Wednesday, June 27, 2012 6:46 PM To: Servers Alive Discussion List Subject: RE: [SA-list] Remote agent checks I do edit entries between checks and the version is 6.2.2279. The only thing listed in the WHEN tab are, when 2 times down and when back up. It sends me UP messages when the system does actually go down and comes back online but when I get the errors mentioned previously and the systems are still up and running I do not get an UP when SA changes back to showing that the check was good. I will start the SA logging today and see what it says. I may be looking into upgrading SA but I was wondering if the latest version still requires an administrator logon to run. Thanks, Riki Oshita SLK.US (626)440-9905 -------------------------------------------------------------------------------- From: Servers Alive Discussion List [[email protected]] on behalf of Dirk Bulinckx [[email protected]] Sent: Tuesday, June 26, 2012 11:15 PM To: Servers Alive Discussion List Subject: RE: [SA-list] Remote agent checks The alerting engine does not make a difference between a ping check or a remote agent check. So if the "back up" isn't working for the Remote agent checks, then it shouldn't work for the pings (and others) either. Do you edit the entries in between the checks? What does the WHEN tab of Servers Alive show? What exact version of SA are you using? Dirk Bulinckx Servers Alive - http://www.woodstone.nu (http://www.woodstone.nu/) StellarDNS (DNS Hosting) - http://www.stellardns.com (http://www.stellardns.com/) -------------------------------------------------------------------------------- From: Servers Alive Discussion List [mailto:[email protected]] (mailto:[mailto:[email protected]]) On Behalf Of Riki Oshita Sent: Wednesday, June 27, 2012 1:31 AM To: Servers Alive Discussion List Subject: [SA-list] Remote agent checks I get Down reports from remote agent checks but I don’t always get a notification that it is back up even though it is set to notify when back up too. It seems to happen when I get the errors listed below and the systems are not actually down. Any thoughts on how to have it report that it is running when the program does catch on. Also, it sends the message on the first check when the reporting is set to send when 2 times down. ERROR: Invalid data received from remote server. Protocol error. ERR: didn't stop within the given timeout Thank you, Riki Oshita SLK.US (626)440-9905 To unsubscribe send a message with UNSUBSCRIBE in the subject line to [email protected] (mailto:[email protected]) If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to [email protected] (mailto:[email protected]) If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to [email protected] (mailto:[email protected]) If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. 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