Greetings, Having trouble getting a DocketPORT 487 going:
# env SANE_DEBUG_DLL=255 scanimage --resolution 75 >output [sanei_debug] Setting debug level of dll to 255. [dll] sane_init: SANE dll backend version 1.0.13 from sane-backends 1.0.25git [dll] sane_init/read_dlld: attempting to open directory `./dll.d' [dll] sane_init/read_dlld: attempting to open directory `/etc/sane.d/dll.d' [dll] sane_init/read_dlld: using config directory `/etc/sane.d/dll.d' [dll] sane_init/read_dlld: considering /etc/sane.d/dll.d/hplip [dll] sane_init/read_config: reading dll.d/hplip [dll] add_backend: adding backend `hpaio' [dll] sane_init/read_dlld: done. [dll] sane_init/read_config: reading dll.conf [dll] add_backend: adding backend `genesys' [dll] sane_get_devices [dll] load: searching backend `genesys' in `/usr/lib/i386-linux-gnu/sane:/usr/lib/sane' [dll] load: trying to load `/usr/lib/i386-linux-gnu/sane/libsane-genesys.so.1' [dll] load: dlopen()ing `/usr/lib/i386-linux-gnu/sane/libsane-genesys.so.1' [dll] init: initializing backend `genesys' [dll] init: backend `genesys' is version 1.0.2508 [dll] load: searching backend `hpaio' in `/usr/lib/i386-linux-gnu/sane:/usr/lib/sane' [dll] load: trying to load `/usr/lib/i386-linux-gnu/sane/libsane-hpaio.so.1' [dll] load: couldn't open `/usr/lib/i386-linux-gnu/sane/libsane-hpaio.so.1' (No such file or directory) [dll] load: trying to load `/usr/lib/sane/libsane-hpaio.so.1' [dll] load: dlopen()ing `/usr/lib/sane/libsane-hpaio.so.1' [dll] load: dlopen() failed (/usr/lib/sane/libsane-hpaio.so.1: wrong ELF class: ELFCLASS64) [dll] sane_get_devices: found 1 devices [dll] sane_open: trying to open `genesys:libusb:002:086' [genesys] WARNING: Your scanner is not fully supported or at least [genesys] had only limited testing. Please be careful and [genesys] report any failure/success to [genesys] sane-devel@lists.alioth.debian.org. Please provide as many [genesys] details as possible, e.g. the exact name of your [genesys] scanner and what does (not) work. [dll] sane_open: open successful [dll] sane_get_option_descriptor(handle=0x8af33d8,option=0) [dll] sane_control_option(handle=0x8af33d8,option=0,action=0,value=0xffc481d4,info=(nil)) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=0) [dll] sane_control_option(handle=0x8af33d8,option=0,action=0,value=0xffc48108,info=(nil)) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=1) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=2) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=3) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=4) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=5) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=6) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=7) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=8) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=9) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=10) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=11) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=12) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=13) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=14) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=15) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=16) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=17) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=18) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=19) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=20) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=21) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=22) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=23) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=24) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=25) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=26) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=27) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=28) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=29) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=30) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=31) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=32) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=33) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=34) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=35) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=36) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=37) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=38) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=39) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=40) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=41) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=42) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=43) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=44) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=45) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=46) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=47) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=48) [dll] sane_control_option(handle=0x8af33d8,option=10,action=0,value=0x8053350,info=(nil)) [dll] sane_control_option(handle=0x8af33d8,option=8,action=0,value=0xffc4810c,info=(nil)) [dll] sane_control_option(handle=0x8af33d8,option=11,action=0,value=0x8053354,info=(nil)) [dll] sane_control_option(handle=0x8af33d8,option=9,action=0,value=0xffc4810c,info=(nil)) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=6) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=6) [dll] sane_control_option(handle=0x8af33d8,option=6,action=1,value=0x8af6188,info=0xffc480bc) [dll] sane_control_option(handle=0x8af33d8,option=8,action=0,value=0xffc481e0,info=(nil)) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=10) [dll] sane_control_option(handle=0x8af33d8,option=10,action=1,value=0xffc481f4,info=0xffc4810c) [dll] sane_control_option(handle=0x8af33d8,option=9,action=0,value=0xffc481e0,info=(nil)) [dll] sane_get_option_descriptor(handle=0x8af33d8,option=11) [dll] sane_control_option(handle=0x8af33d8,option=11,action=1,value=0xffc481f4,info=0xffc4810c) [dll] sane_start(handle=0x8af33d8) <30-second delay here> scanimage: sane_start: Error during device I/O [dll] sane_cancel(handle=0x8af33d8) [dll] sane_close(handle=0x8af33d8) [dll] sane_exit: exiting [dll] sane_exit: calling backend `genesys's exit function [dll] sane_exit: finished Same problem with versions 1.0.23-3ubuntu3.1 and 1.0.25-git20150811-trusty0 of the SANE packages. I do have the scanner working correctly in Windows (in VirtualBox) with the vendor drivers. Any ideas? Is there anything else I can do to debug it? Would it be helpful to get a USB trace (of the Linux and/or Windows cases)? Thanks, Robert -- sane-devel mailing list: sane-devel@lists.alioth.debian.org http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel Unsubscribe: Send mail with subject "unsubscribe your_password" to sane-devel-requ...@lists.alioth.debian.org