Here's the dump: https://www.dropbox.com/s/xse1hscuitb8pbm/ds487.pcap
Let me know if there's anything else I can do. Thanks, Robert On Wed, Aug 19, 2015 at 1:26 PM, Stef <[email protected]> wrote: > On 19/08/2015 02:11, Robert Fleming wrote: > >> Greetings, >> >> Having trouble getting a DocketPORT 487 going: >> >> # env SANE_DEBUG_DLL=255 scanimage --resolution 75 >output >> [sanei_debug] Setting debug level of dll to 255. >> [dll] sane_init: SANE dll backend version 1.0.13 from sane-backends >> 1.0.25git >> .... >> [dll] sane_open: trying to open `genesys:libusb:002:086' >> [genesys] WARNING: Your scanner is not fully supported or at least >> [genesys] had only limited testing. Please be careful and >> [genesys] report any failure/success to >> [genesys] [email protected]. Please provide as >> many >> [genesys] details as possible, e.g. the exact name of your >> [genesys] scanner and what does (not) work. >> [dll] sane_open: open successful >> [dll] sane_get_option_descriptor(handle=0x8af33d8,option=0) >> [dll] >> sane_control_option(handle=0x8af33d8,option=0,action=0,value=0xffc481d4,info=(nil)) >> .... >> >> scanimage: sane_start: Error during device I/O >> [dll] sane_cancel(handle=0x8af33d8) >> [dll] sane_close(handle=0x8af33d8) >> [dll] sane_exit: exiting >> [dll] sane_exit: calling backend `genesys's exit function >> [dll] sane_exit: finished >> >> Same problem with versions 1.0.23-3ubuntu3.1 and >> 1.0.25-git20150811-trusty0 of the SANE packages. >> >> I do have the scanner working correctly in Windows (in VirtualBox) >> with the vendor drivers. >> >> Any ideas? Is there anything else I can do to debug it? Would it be >> helpful to get a USB trace (of the Linux and/or Windows cases)? >> >> Thanks, >> Robert >> >> Hello, > > it is slow and difficult to add support for a scanner just by > exchanging USB log. However, having a log could give us an estimate of the > work to do: > see https://github.com/stefdev49/syseneg/analyze/README.md for a > start. Then post the pcap file in some place where I can grab it. > > Regards, > Ste > >
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