Job Details:-
| Job Title : | Help Desk Support |
| Location : | Richmond, VA |
| Expected Duration of Project : | 3 Months |
| Start Date : | 10/29/2012 |
| Interview Type : | Personal |
| Duties & Responsibilites : | Maintains, analyzes, troubleshoots, and repairs computersystems, hardware, and computer peripherals. Documents, maintains, upgrades orreplaces hardware and software systems. Supports and maintains user accountinformation including rights, security, and systems groups. Performs basicoperation, monitoring, installation, trouble shooting, relocations, ormaintenance of communications equipment. Identifies and resolves basiccommunications problems. Prepares or assists in the preparation of servicerecord documentation. Shows awareness of standards and regulatory requirementsrelated to assigned tasks. Skill Required / Desired Amount of Experience ExpertiseRating Considerable knowledge of Microsoft Operating systems;Windows XP and Windows 7 Required 3 Years Working knowledge of MS Office, Outlook Required 3 Years Ability to use software tools (dameware etc) to remotelyconnect to workstations. Required 3 Years Ability to perform software installations, configurationsand troubleshooting hardware and software. Required 3 Years Understanding of basic Active Directory functionality suchas account setup, GPO processing, workstations groups, etc. Required 3 Years Demonstrated customer service skills in a large production environmentRequired 3 Years Demonstrated trouble-shooting and analytical skills Required 3 Years Demonstrated ability to work independently or with minimalsuper visions Required 3 Years Must have excellent customer support skills Required |
Click here to see all jobs on jobs.compunnel.com.
--
You received this message because you are subscribed to the Google Groups "American Vendor--IT Consulting" group.
To post to this group, send email to [email protected].
To unsubscribe from this group, send email to [email protected].
For more options, visit this group at http://groups.google.com/group/sap-vendor?hl=en.
