| Duties & Responsibilites : | Summary:-
Writes a variety of technical articles, reports, brochures, and manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document. Requires a bachelor's degree in a related area and at least 4 years or equivalent experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of Contractor staff. A wide degree of creativity and latitude is expected.
Description:-
The purpose of this request is to procure a Technical Writer for multiple Business/IT projects within Technical Services. The contractor will facilitate business interviewing of system subject matter experts and system administrators in order to produce system support documentation, per system identified, such as operational system support guide, quick guide, end user training material, system support matrix, system scorecards, "swim lane" work flow, etc... This position will be responsible for setup and population of the documentation repository created under this initiative. This position will make recommendations to the SSDM manager for documentation standards and creation of templates.
Skills Required
- Strong technical writing, editing, and proofreading experience
- Print and online indexing, metadata, SEO, and information architecture expertise
- Editorial management within the publishing industry
- Usability assessment and information management
- Excellent communicator with an ability to work cross functionally
- Adept at eliciting information from users to create thoughtful, accurate documentation
- Focused on clear, effective, end-user language, while upholding best practices and style guidelines |
