| Duties & Responsibilites : | -The Business Analyst formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements.
-The Analyst devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results.
-The Analyst includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.
-The Analyst is competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment.
- The Analyst operates under general direction.
ESSENTIAL DUTIES AND RESPONSIBILITIES
-Partner with IT Project Managers and Business stakeholders to identify business goals; document current state business/technical processes and data flows; document future state processes and data flows; document gap analysis between current state and future state
-Lead requirements gathering, analysis and verification to write requirement statements that are complete, consistent, concise, accurate, traceable, and verifiable
-Identify impacted business and IT areas, seek appropriate representatives across the teams, and lead discussions to identify issues, impacts, possible solutions and project estimates
-Partner with Tech team to understand and document current system functions and limitations
-Partner with Technical and Architecture resources to design possible, feasible solutions, leveraging current assets as appropriate and consistent with the broader enterprise direction
-Lead discussions and design sessions involving the appropriate resources in decisions concerning UIs, data flows, data integrity, data integration, system integrations, business process reengineering and project phasing
-Ensure clarity between business and IT to ensure that IT knows what needs to be built and the business agrees the solution meets the need
Partner with Technical, QA and Business to verify the solution solves business needs and functions as agreed
QUALIFICATIONS
-To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
-The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-Proficiency in performing the BA role in at least one project methodology with ability to learn and adapt to new methodologies quickly (e.g. waterfall and agile)
-Extensive experience and demonstrated knowledge of at least one relevant business area and one relevant technical area
-Proven experience in requirements gathering tools, processes and procedures
-Proven ability to lead, influence, negotiate and persuade
-Solid interpersonal skills; ability to effectively present information and respond to questions across all levels of the organization; and cultivate relationships with internal and external customers to achieve business objectives
Salesforce.com experience a plus |
