I agree with Daniel, I would much rather see the db stay free and a
collaborative environment of DBAs/"do-it-yourself'ers" evolve and let those
that have the money to pay for premium support shell out their cash if they
don't want to bother with the details that DBAs are payed well (well most
anyways..but not me) to deal with.

I am in the process of converting my company to 100% SAPDB, Java and Linux
from M$ products so ... Stay the course and long live open, high-quality
software.

Kev

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Dittmar,
Daniel
Sent: Monday, February 03, 2003 11:52 AM
To: 'Martin Cordova S.'; [EMAIL PROTECTED]
Subject: RE: Question about premium support


> Is there any less expensive alternative to the $60.000+ per
> year premium
> support?

No, for two reasons:
- the support structure of SAP isn't geared toward anything but 7x24 support
- it is prized somewhat prohibitively because we hope that a market for SAP
DB DBAs will develop. But this won't happen if we undercut the prices.

> formal support, the Premium may look a bit expensive,
> considering that SAPDB
> is free.

We *could* charge you for SAP DB, if that would make the support fee more
appropriate ;-)

Daniel Dittmar

--
Daniel Dittmar
SAP DB, SAP Labs Berlin
[EMAIL PROTECTED]
http://www.sapdb.org/
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