Hello,
We have a problem with SAP backups to our Networker backup server.
The problem seems to be related to the TMP/TEMP/USERPROFILE variables on Windows 2000
:
backint tries to write its logfile to a location ...%USERPROFILE%...
As the backup isn't running in a user context, it hasn't the variable USERPROFILE
defined, and the backup is failing.
Because the error message comes from BACKINT, trying to open a faulty directory, we
suppose the problem or solution should be within backint.exe, or in the way it is
called. As the BACKINT.EXE is provided by legato, we suppose that it is up to Legato
to tell us how me must resolve this problem.
Although Legato claims (despite our Premium support contract) that this is an SAP
problem. After 1 month of discussions, they even seem to have no
SAP/Win2000/Networker configuration available to test these things out.
On the other hand, SAP claims it is a Legato problem...
The problem :
The backups are sheduled via SAPDB (DB13), where BRBACKUP immediatly calls Networker's
BACKINT image.
(for Networker specialists : the backups are NOT scheduled via Networker's
nsrsapsv.exe).
In the logfile we can see that BACKINT.EXE is called as
'backint -u S01 -f backup -i D:\oracle\S01\sapbackup\.bdjuoegt.lst -t file -p
D:\oracle\S01\817\DATABASE\initS01on.utl -c'
which fails with an error 'Unable to open
D:\usr\sap\S01\DVEBMGS00\work\%USERPROFILE%\Local Settings\Temp\\backintS01.log'
because it hasn't the variable USERPROFILE defined :
BR315I 'Alter tablespace SYSTEM begin backup' successful
BR280I Time stamp 2003-01-20 14.09.39
BR229I Calling backup utility...
BR278I Command output of 'backint -u S01 -f backup -i
D:\oracle\S01\sapbackup\.bdjuoegt.lst -t file -p
D:\oracle\S01\817\DATABASE\initS01on.utl -c':
Unable to open D:\usr\sap\S01\DVEBMGS00\work\%USERPROFILE%\Local
Settings\Temp\\backintS01.log as log file.
Backint exiting at Jan 20 14:09:39 with fatal error
Open log file: No such file or directory
BR280I Time stamp 2003-01-20 14.09.39
BR279E Return code from 'backint -u S01 -f backup -i
D:\oracle\S01\sapbackup\.bdjuoegt.lst -t file -p
D:\oracle\S01\817\DATABASE\initS01on.utl -c': 2
BR232E 0 of 13 files saved by backup utility
BR280I Time stamp 2003-01-20 14.09.39
BR231E Backup utility call failed
BR280I Time stamp 2003-01-20 14.09.42
BR317I 'Alter tablespace PSAPROLL end backup' successful
If we create the directory "D:\usr\sap\S01\DVEBMGS00\work\%USERPROFILE%\" (thus
exactly with "%USERPROFILE%), the backups are succeeding, but we wish to have a more
transparant solution.
Most probably backint builds the directory using the TMP or TEMP symbols, this is why
it worked perfectly on NT4, but no more on Windows 2000.
In an SAP manual, I found some information on Networker Backups, which might be
related :
- DBMCLI command to define variables (like TMP and TEMP)
- variable NSR_ENV to give more parameters
- backint -o to define the output
However I can't find anything about these in the Networker manuals...
As I don't know anything about SAP, is there anybody who can help me how to resolve
this (stupid) problem...?
Is there anybody using SAPDB DB13 backups successfully on Windows 2000 ?
Thanks for any help,
Bart
PS: we're using Windows 2000
SAP V6.10
Oracle 8.1.7.4.1
Networker V6.2 on Client and V6.0.1 on the server
Networker SAP Module V2.1-001
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