[Coworking] Re: What does everyone use for checking users in?

[Barbara Sprenger]

Hi Mark,
We have a very simple automated wifi checkin system through Deskworks. We 
provide the one piece of hardware, a firewall/router, that's pretty 
inexpensive. Then the cloud-based radius server sees and knows your members 
through the MAC address of their connected devices. The automatic checkin 
does a few things: 1) you can see them on your dashboard (from anywhere! 
While you're in the Bahamas!); 2) if they have day passes, it checks them 
in and deducts the passes from their plan, then can charge them for any 
extra time outside their plan; 3) gives you an access number for the day on 
your dashboard for free passes; 4) sends people with reservations an access 
number that's active for 1/2 hour before til 1/2 hour after reservations 
for their guests. Oh, and the splash page lets walkins buy day passes 
online, so you don't have to sign them in.

You don't have to reinvent the wheel or do a 3rd party integration on your 
own.

Let me know if you want more info on it!

Barbara


On Tuesday, January 31, 2017 at 10:13:11 AM UTC-8, Mark Gordon wrote:
>
> Our property managers arent keen on Kisi (or anything that taps into base 
> building security) so just curious what others have done, short of having 
> someone physically sit there and check people in. This is more of a concern 
> for the day pass users as opposed to full monthly, as it would be great to 
> have an automated system.
>
> Thanks!
>
>
> Mark
>

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[Coworking] Re: What does everyone use for checking users in?

[sarahatworkandplay]

Eric - do you have an automated system for having your members check in on 
Nexudus, or do you do it manually?

On Wednesday, March 29, 2017 at 10:51:07 PM UTC-4, Eric Datanagan wrote:
>
> Nexudus 
>
> On Tuesday, January 31, 2017 at 10:13:11 AM UTC-8, Mark Gordon wrote:
>>
>> Our property managers arent keen on Kisi (or anything that taps into base 
>> building security) so just curious what others have done, short of having 
>> someone physically sit there and check people in. This is more of a concern 
>> for the day pass users as opposed to full monthly, as it would be great to 
>> have an automated system.
>>
>> Thanks!
>>
>>
>> Mark
>>
>

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[Coworking] Re: What does everyone use for checking users in?

[Angel Kwiatkowski]

I use Cobot but had technical problems using the 3rd party netbox 
integration.

On Monday, March 27, 2017 at 10:42:07 AM UTC-6, Kevin Haggerty wrote:
>
> Do none of you use Cobot? I've heard a lot about it and surprised to see 
> no one mention it here.

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[Coworking] Re: What does everyone use for checking users in?

[Eric Datanagan]

Nexudus 

On Tuesday, January 31, 2017 at 10:13:11 AM UTC-8, Mark Gordon wrote:
>
> Our property managers arent keen on Kisi (or anything that taps into base 
> building security) so just curious what others have done, short of having 
> someone physically sit there and check people in. This is more of a concern 
> for the day pass users as opposed to full monthly, as it would be great to 
> have an automated system.
>
> Thanks!
>
>
> Mark
>

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Re: [Coworking] Re: What does everyone use for checking users in?

[Jacob Sayles]

With all things it's about balance and striking the right balance between a
number of different factors.  At Office Nomads we do have members sign in,
using an iPad at the front that's hooked in to Nadine, our management
system.  We tie this with membership packages that don't do hourly, only
daily which means you don't need to sign out.

This creates an important touch point when members arrive.  It funnels
people to the front and slows them down just enough that we can catch them
if there is something we need to talk about.

In general, I'm not a fan of automating everything as it removes
opportunities to talk with members.  But of course it's about balance.
I've seen it work, only because other touch points were introduced and
emphasized such as around the coffee/printing areas, or with better team
mingling practices.

312 Main, up here in Vancouver, is going to be much larger
(understatement), with multiple points of entry/exit.   Scale shifts the
balance so we have a lot of work to do to make adjustments to what we've
learned over the years.

Jacob

On Mon, Mar 27, 2017 at 8:53 AM, Craig Baute - Creative Density Coworking <
baut...@gmail.com> wrote:

> We never use a check-in system because members don't like it. I find it to
> a barrier that reminds them that this is more of a tracation and ruins the
> flow of them just coming in, working, and thinking of it as their own
> space. I know there is a temptation to collect data as much as possible but
> reallly just noting busy day, average day, slow day will give you enough
> data to detect patterns. Don't over complicate it.
>
> If you want a door access system that is different. I'm becoming a fan of
> Proximity Space.
>
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[Coworking] Re: What does everyone use for checking users in?

[Craig Baute - Creative Density Coworking]

We never use a check-in system because members don't like it. I find it to 
a barrier that reminds them that this is more of a tracation and ruins the 
flow of them just coming in, working, and thinking of it as their own 
space. I know there is a temptation to collect data as much as possible but 
reallly just noting busy day, average day, slow day will give you enough 
data to detect patterns. Don't over complicate it.

If you want a door access system that is different. I'm becoming a fan of 
Proximity Space.

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[Coworking] Re: What does everyone use for checking users in?

[Alex Linsker]

Angel, I love how you write that. 

We have "honor system"/community guidelines if anyone asks how it's counted, 
and if anyone makes a face, I say, "you can tally it and if you want it to be 
tallied for you, we can make a Google Spreadsheet for you to add a 1 each time, 
or stick a Post-It note for Robinson Crusoe one-day-at-a-time markings on a 
locker here", and then they relax (or I explain Robinson Crusoe or say 
nevermind about Robinson Crusoe, and then they relax). But yeah, honor system, 
personal responsibility, etc.

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[Coworking] Re: What does everyone use for checking users in?

[Angel Kwiatkowski]

I stopped doing checkin b/c I couldn't even any more. No one reliably used 
any system and unless it's automatic like a retinal scan they don't know is 
happening, I couldn't find a free solution we liked. So we just stopped and 
it doesn't even matter. When I did track users, they never followed any 
pattern or time of day or anything so it seemed pointless to continue to 
collect data where the answer was, "there is no pattern." If it's about 
managing member's use, I don't do that either. I tell all new members, you 
can count. I'm sure you'll figure out if you're using the right amount of 
time here.

Angel

On Tuesday, January 31, 2017 at 11:13:11 AM UTC-7, Mark Gordon wrote:
>
> Our property managers arent keen on Kisi (or anything that taps into base 
> building security) so just curious what others have done, short of having 
> someone physically sit there and check people in. This is more of a concern 
> for the day pass users as opposed to full monthly, as it would be great to 
> have an automated system.
>
> Thanks!
>
>
> Mark
>

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[Coworking] Re: What does everyone use for checking users in?

[Bernhard Mehl]

That's interesting feedback, thanks a lot! We work with a lot of spaces who 
have no issues at all, so maybe that's why we never really get that on the 
radar. 

We'll think of easier ways for landlords to "coworking enable" their 
building door in a way that is less intrusive. 

cheers

On Monday, February 6, 2017 at 4:56:29 PM UTC-5, Mark Gordon wrote:
>
> Hi @Bernard, We are in a nearly 2,000,000sf complex, and the base building 
> managers defintiely need to be involved for approval when asking to tap 
> into base building security, if not for emergency purposes (fire) but also 
> security wise on their side. (Making sure no one can gain access to their 
> system) The head of building security has had multiple phone conversations 
> witth a rep from Kisi and I believe the CEO on our behalf, and they have 
> come to the conclusion that its not a  fit. Their base building sysytem 
> supports similar phone type access, but just doesnt give us the check in 
> capabilities we were looking for.
>
> We have started looking at various wifi check in systems, but teh quotes 
> we have so far are out of our budget. (5k+) 
>
>
>
> On Thursday, February 2, 2017 at 9:49:39 AM UTC-7, Bernhard Mehl wrote:
>>
>>
>>
>> @Mark: Normally coworking spaces don't have to ask property management 
>> companies, they tell them what to do. You guys are the modern facility 
>> managers (from their point of view) and normally they are keen on adopting 
>> new tech that coworking spaces use every day. Now in security that's 
>> sometimes a bit hairy mostly because a) they don't know how SaaS software 
>> works, b) they don't have an IT department and c) they are scared that 
>> anyone finds out how bad their current security system is.
>>
>>
>>

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[Coworking] Re: What does everyone use for checking users in?

[Mark Gordon]

Hi @Bernard, We are in a nearly 2,000,000sf complex, and the base building 
managers defintiely need to be involved for approval when asking to tap 
into base building security, if not for emergency purposes (fire) but also 
security wise on their side. (Making sure no one can gain access to their 
system) The head of building security has had multiple phone conversations 
witth a rep from Kisi and I believe the CEO on our behalf, and they have 
come to the conclusion that its not a  fit. Their base building sysytem 
supports similar phone type access, but just doesnt give us the check in 
capabilities we were looking for.

We have started looking at various wifi check in systems, but teh quotes we 
have so far are out of our budget. (5k+) 



On Thursday, February 2, 2017 at 9:49:39 AM UTC-7, Bernhard Mehl wrote:
>
>
>
> @Mark: Normally coworking spaces don't have to ask property management 
> companies, they tell them what to do. You guys are the modern facility 
> managers (from their point of view) and normally they are keen on adopting 
> new tech that coworking spaces use every day. Now in security that's 
> sometimes a bit hairy mostly because a) they don't know how SaaS software 
> works, b) they don't have an IT department and c) they are scared that 
> anyone finds out how bad their current security system is.
>
>
>

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Re: [Coworking] Re: What does everyone use for checking users in?

[Adrian Palacios]

Mark, there is a few alternatives listed 
here 
http://www.nexudus.com/en/blog/read/292950659/the-art-of-checking-members-in-and-out.
 
Specially network (WiFi/wired) check-in may be a good compromise. It 
obviously doesn't offer any of the security, but it is pretty easy to 
install. unobtrusive and it generally delivers good results and it is 
pretty accurate in telling you who and other members who is in and out of 
the space.


On Thursday, February 2, 2017 at 5:12:12 PM UTC, Alex Hillman wrote:
>
> For what it's worth, I've generally been extremely successful in asking 
> our landlords for all KINDS things, but getting them to be okay with 
> anything tied into building security has been a non-starter. I was pretty 
> keen keen to give KISI a go, and our building's security staff is 
> remarkably modern, but they're not keen on us tying a 3rd party system into 
> their system. 
>
> -Alex
>
>
> --
> *The #1 mistake in community building is doing it by yourself.*
> Better Coworkers: http://indyhall.org
> Weekly Coworking Tips: http://coworkingweekly.com
> My Audiobook: https://theindyhallway.com/ten
>
> On Thu, Feb 2, 2017 at 11:49 AM, Bernhard Mehl  > wrote:
>
>> Hey Tom, 
>>
>> That's amazing! If you are willing to share how you built the tap in/ out 
>> system, we'd love to host it on our commmunity board: 
>> http://community.getkisi.com/
>>
>> I'm sorry to hear that you feel you got too much information from us - 
>> it's just we launched tons of products recently and wanted to update 
>> everyone. Maybe too much in that case.
>>
>> Also in your case, sorry to hear that we missed your email. If you are 
>> still interested would love to get back in touch! January has been crazy in 
>> terms of growth for us as we service worldwide now. If you are still 
>> interested, would love to chat - even if it's just to hear how you like 
>> your check in / check out build. 
>>
>> @Mark: Normally coworking spaces don't have to ask property management 
>> companies, they tell them what to do. You guys are the modern facility 
>> managers (from their point of view) and normally they are keen on adopting 
>> new tech that coworking spaces use every day. Now in security that's 
>> sometimes a bit hairy mostly because a) they don't know how SaaS software 
>> works, b) they don't have an IT department and c) they are scared that 
>> anyone finds out how bad their current security system is.
>>
>>
>> On Wednesday, February 1, 2017 at 8:45:40 AM UTC-5, Tom Lewis wrote:
>>>
>>> We use Nexudus coworking management software and have built a homebrew 
>>> tap in/out system using a couple of cheap 10" wall mounted monitors, stick 
>>> PCs and proximity touch pads that reads our access passes, connected to 
>>> Nexudus via their check in software.
>>>
>>> It works, just.  We have a ton of problems with people not checking in 
>>> or out properly, partly because Nexudus doesn't store any credentials 
>>> locally so there can be a delay in accepting a checkin/out, which confused 
>>> people so they try again.  
>>>
>>> We want to try Kisi, but despite their absolute relentless email 
>>> spamming/marketing, when I actually replied back to them saying we'd like 
>>> to give it a go, they've ignored my email!
>>>
>>> On Tuesday, 31 January 2017 18:13:11 UTC, Mark Gordon wrote:

 Our property managers arent keen on Kisi (or anything that taps into 
 base building security) so just curious what others have done, short of 
 having someone physically sit there and check people in. This is more of a 
 concern for the day pass users as opposed to full monthly, as it would be 
 great to have an automated system.

 Thanks!


 Mark

>>> -- 
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>>
>
>

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Re: [Coworking] Re: What does everyone use for checking users in?

[Alex Hillman]

For what it's worth, I've generally been extremely successful in asking our
landlords for all KINDS things, but getting them to be okay with anything
tied into building security has been a non-starter. I was pretty keen keen
to give KISI a go, and our building's security staff is remarkably modern,
but they're not keen on us tying a 3rd party system into their system.

-Alex


--
*The #1 mistake in community building is doing it by yourself.*
Better Coworkers: http://indyhall.org
Weekly Coworking Tips: http://coworkingweekly.com
My Audiobook: https://theindyhallway.com/ten

On Thu, Feb 2, 2017 at 11:49 AM, Bernhard Mehl  wrote:

> Hey Tom,
>
> That's amazing! If you are willing to share how you built the tap in/ out
> system, we'd love to host it on our commmunity board: http://community.
> getkisi.com/
>
> I'm sorry to hear that you feel you got too much information from us -
> it's just we launched tons of products recently and wanted to update
> everyone. Maybe too much in that case.
>
> Also in your case, sorry to hear that we missed your email. If you are
> still interested would love to get back in touch! January has been crazy in
> terms of growth for us as we service worldwide now. If you are still
> interested, would love to chat - even if it's just to hear how you like
> your check in / check out build.
>
> @Mark: Normally coworking spaces don't have to ask property management
> companies, they tell them what to do. You guys are the modern facility
> managers (from their point of view) and normally they are keen on adopting
> new tech that coworking spaces use every day. Now in security that's
> sometimes a bit hairy mostly because a) they don't know how SaaS software
> works, b) they don't have an IT department and c) they are scared that
> anyone finds out how bad their current security system is.
>
>
> On Wednesday, February 1, 2017 at 8:45:40 AM UTC-5, Tom Lewis wrote:
>>
>> We use Nexudus coworking management software and have built a homebrew
>> tap in/out system using a couple of cheap 10" wall mounted monitors, stick
>> PCs and proximity touch pads that reads our access passes, connected to
>> Nexudus via their check in software.
>>
>> It works, just.  We have a ton of problems with people not checking in or
>> out properly, partly because Nexudus doesn't store any credentials locally
>> so there can be a delay in accepting a checkin/out, which confused people
>> so they try again.
>>
>> We want to try Kisi, but despite their absolute relentless email
>> spamming/marketing, when I actually replied back to them saying we'd like
>> to give it a go, they've ignored my email!
>>
>> On Tuesday, 31 January 2017 18:13:11 UTC, Mark Gordon wrote:
>>>
>>> Our property managers arent keen on Kisi (or anything that taps into
>>> base building security) so just curious what others have done, short of
>>> having someone physically sit there and check people in. This is more of a
>>> concern for the day pass users as opposed to full monthly, as it would be
>>> great to have an automated system.
>>>
>>> Thanks!
>>>
>>>
>>> Mark
>>>
>> --
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[Coworking] Re: What does everyone use for checking users in?

[Bernhard Mehl]

Hey Tom, 

That's amazing! If you are willing to share how you built the tap in/ out 
system, we'd love to host it on our commmunity board: 
http://community.getkisi.com/

I'm sorry to hear that you feel you got too much information from us - it's 
just we launched tons of products recently and wanted to update everyone. 
Maybe too much in that case.

Also in your case, sorry to hear that we missed your email. If you are 
still interested would love to get back in touch! January has been crazy in 
terms of growth for us as we service worldwide now. If you are still 
interested, would love to chat - even if it's just to hear how you like 
your check in / check out build. 

@Mark: Normally coworking spaces don't have to ask property management 
companies, they tell them what to do. You guys are the modern facility 
managers (from their point of view) and normally they are keen on adopting 
new tech that coworking spaces use every day. Now in security that's 
sometimes a bit hairy mostly because a) they don't know how SaaS software 
works, b) they don't have an IT department and c) they are scared that 
anyone finds out how bad their current security system is.


On Wednesday, February 1, 2017 at 8:45:40 AM UTC-5, Tom Lewis wrote:
>
> We use Nexudus coworking management software and have built a homebrew tap 
> in/out system using a couple of cheap 10" wall mounted monitors, stick PCs 
> and proximity touch pads that reads our access passes, connected to Nexudus 
> via their check in software.
>
> It works, just.  We have a ton of problems with people not checking in or 
> out properly, partly because Nexudus doesn't store any credentials locally 
> so there can be a delay in accepting a checkin/out, which confused people 
> so they try again.  
>
> We want to try Kisi, but despite their absolute relentless email 
> spamming/marketing, when I actually replied back to them saying we'd like 
> to give it a go, they've ignored my email!
>
> On Tuesday, 31 January 2017 18:13:11 UTC, Mark Gordon wrote:
>>
>> Our property managers arent keen on Kisi (or anything that taps into base 
>> building security) so just curious what others have done, short of having 
>> someone physically sit there and check people in. This is more of a concern 
>> for the day pass users as opposed to full monthly, as it would be great to 
>> have an automated system.
>>
>> Thanks!
>>
>>
>> Mark
>>
>

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[Coworking] Re: What does everyone use for checking users in?

[Tom Lewis]

We use Nexudus coworking management software and have built a homebrew tap 
in/out system using a couple of cheap 10" wall mounted monitors, stick PCs 
and proximity touch pads that reads our access passes, connected to Nexudus 
via their check in software.

It works, just.  We have a ton of problems with people not checking in or 
out properly, partly because Nexudus doesn't store any credentials locally 
so there can be a delay in accepting a checkin/out, which confused people 
so they try again.  

We want to try Kisi, but despite their absolute relentless email 
spamming/marketing, when I actually replied back to them saying we'd like 
to give it a go, they've ignored my email!

On Tuesday, 31 January 2017 18:13:11 UTC, Mark Gordon wrote:
>
> Our property managers arent keen on Kisi (or anything that taps into base 
> building security) so just curious what others have done, short of having 
> someone physically sit there and check people in. This is more of a concern 
> for the day pass users as opposed to full monthly, as it would be great to 
> have an automated system.
>
> Thanks!
>
>
> Mark
>

-- 
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