date:20130124





Over the last few days I'm running into FM11 crashing every time I try to use 
the Save Ditamap As  PDF option. It also crashes when I try to save the 
ditamap as a composite document. I've sent a handful of the many error log 
files generated to fmer...@adobe.com so they are aware of the problem. Is 
anybody else seeing this? My co-workers virgin installation of FM11 does the 
same thing when trying to save the same ditamap to PDF. Thanks. Craig   
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Re: Can't import Object styles

2013-01-24 Thread Roger Shuttleworth

Hello Carol

I'm using FM 11.0.1.382 as well.

When I do File Import Formats I see an option for Object Styles at
the bottom right of the list.

All the options are selected initially, and the button says Deselect All.

Not quite sure what you mean by dock the Object Designer. In my
experience the OD only opens when you right-click an object and choose
Object Properties. Then you have to close it before you can do anything
else.

HTH.

Roger Shuttleworth
London, Canada

On 23/01/2013 2:38 PM, Carol J. Elkins wrote:
Framemaker 11.0.1.382 I'm experimenting with the new Object Styles
feature. I've determined that I can create a new object style but I
can't import it into other files as I can do with paragraph and
character styles via File-Import-Formats. Object Styles isn't a
listed option, despite what Adobe says on their Help page at
http://help.adobe.com/en_US/framemaker/using/WS92ce23f8a8bab2f36a80c197137323b2fd7-7ffc.html

Am I doing something wrong? Does anyone know how to do this other than
recreating the style manually in every file?

And speaking of File-Import-Formats, in Frame 9, by default all
formats were selected and you could click the Deselect All button. In
Frame 11, even though all formats are selected by default, the
available button is Select All (although it does seem dependent on
what had been selected when the window was previously used). The only
way to deselect all is to click the button twice. Can anyone else
reproduce this behavior?

Does anyone know how to dock the Object Designer alongside the
Paragraph Design and Character Designer pod/panels? It doesn't seem to
be dockable.

Carol

**
Carol J. Elkins---A Written Word LLC
Making Information Understandable
Phone: 719-948-3773
mailto:celk...@awrittenword.com
http://www.awrittenword.com
***

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RE: Can't import Object styles

I have the same FM version you do, and I see the Object Styles as the last item 
in the second column of the Import Formats dialog.  Mine comes up with all 
formats selected. Craig 
  Date: Wed, 23 Jan 2013 12:38:12 -0700
 To: fram...@omsys.com; framers@lists.frameusers.com
 From: celk...@awrittenword.com
 Subject: Can't import Object styles

 Framemaker 11.0.1.382 I'm experimenting with the new Object Styles 
 feature. I've determined that I can create a new object style but I 
 can't import it into other files as I can do with paragraph and 
 character styles via File-Import-Formats. Object Styles isn't a 
 listed option, despite what Adobe says on their Help page at 
 http://help.adobe.com/en_US/framemaker/using/WS92ce23f8a8bab2f36a80c197137323b2fd7-7ffc.htm

 And speaking of File-Import-Formats, in Frame 9, by default all 
 formats were selected and you could click the Deselect All button. In 
 Frame 11, even though all formats are selected by default, the 
 available button is Select All (although it does seem dependent on 
 what had been selected when the window was previously used). The only 
 way to deselect all is to click the button twice. Can anyone else 
 reproduce this behavior?
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Re: Unavailable Fonts error

2013-01-24 Thread Robert Lauriston

Have you tried saving as .mif and searching for that font?

On Wed, Jan 23, 2013 at 4:06 PM, Karen Robbins karendes...@gmail.com wrote:
 A file (generated file from a plain text source) keeps displaying the
 unavailable fonts error each time it opens.

 I've run Silicoin Prairie's Paragraph Tools on this file, and the only font
 it finds in the file is HelveticaNeueLT Std--exactly as it should be. I've
 checked the master pages (four)--no hidden text boxes; and the reference
 page (one)--nothing else there.

 What could the error be pointing to?
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RE: Unavailable Fonts error

2013-01-24 Thread rebecca officer

Hi Karen
 
The other option is to save the file as MIF, open it in a text editor and look 
for fonts. MIFs are pretty human-readable.
 
Cheers
Rebecca

 Combs, Richard richard.co...@polycom.com 24/01/13 13:54 
Karen Robbins wrote:

 A file (generated file from a plain text source) keeps displaying the
 unavailable fonts error each time it opens.
 
 I've run Silicoin Prairie's Paragraph Tools on this file, and the
 only font it finds in the file is HelveticaNeueLT Std--exactly as it
 should be. I've checked the master pages (four)--no hidden text
 boxes; and the reference page (one)--nothing else there.
 
 What could the error be pointing to?

What version of FM? Which fonts are unavailable (listed in the Console window). 

The most likely suspect is a paragraph in the default instance of a table 
format. For a new file not based on a template you've created, there are 
probably only two: Format A and Format B. 

Insert an instance of each table format (with a heading, body, and footing row) 
and check the paragraphs in those. If you find the problem, change the 
paragraph formats (or redefine them to use the correct font). Then, in the 
Table Designer dialog box, click Update All. That will update the default for 
that table format to use the changed paragraph formats. 

HTH!

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--






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RE: Unavailable Fonts error

At 17:21 -0800 23/1/13, Karen Robbins wrote:

You are correct, that's just what it was--Times instances in the default 
tables. (I did the mif to find this out; there are no tables in the document 
itself.) I already thought I'd have to do what you say... How annoying that I 
have to do this extra work to undo a presumptuous default.

SiliconPrairie's Table Tools plugin can delete any table tags that aren't used 
in a document, including the default tags.

'Unavailable' fonts can also hide on reference and master pages (I think: 
haven't checked this). But these will also show up in a MIF search.

-- 
Steve
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RE: OT: Adobe Illustrator group?

2013-01-24 Thread Ivan David Vaseekaran

Hi Steve,

I believe the Illustrator forum on the Adobe website is one of the most active 
and useful Illustrator forums you could use. It is an open forum, and the 
community caters really well to a pretty diverse bunch of users - starting from 
one-off users, new users, to those who've been power users and are constantly 
learning or exploring new stuff. You can talk about things ranging from How-to 
questions, tips and tricks, to best practices, and plenty of other 
Illustrator-related topics. 

Have a question? You can search the forums and learn from previous discussions 
on the forum. Just type a question into the search bar at the top of the page, 
and check if anyone else has asked the same or similar question before.

1) Adobe Illustrator forum: 
http://forums.adobe.com/community/illustrator/illustrator_general?view=discussions
2) You can browse the forum. To ask questions, you need to sign in with a free 
Adobe account 
(https://www.adobe.com/cfusion/entitlement/index.cfm?returnurl=http%3A%2F%2Fforums.adobe.com%2Fadobe_logine=caloc=en)

I hope this reply helps. I'm one of the moderators on the Adobe Illustrator 
forum, and I hope to see you there :) 

Cheers,
David

-- Forwarded message --
From: Steve Rickaby srick...@wordmongers.demon.co.uk
Date: Wed, Jan 23, 2013 at 9:20 PM
Subject: OT: Adobe Illustrator group?
To: framers@lists.frameusers.com


I've been searching Yahoo groups to find an active and/or moderated Illustrator 
group, but there are too many hits. Can anyone recommend one to me? I seem to 
have to relearn the thing every time I have to do heavy work in it.
--
Steve
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---
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Re: FM 11 crashing consistently on Save Ditamap As PDF

Save your ditamap as FM binary files, then save to PDF. Works every time for me.


-Matt

Matt Sullivan 
technical communication | online training | eLearning

twitter: @mattrsullivan
phone: 714 960-6840 

On Jan 23, 2013, at 8:58 AM, Craig Ede craig...@hotmail.com wrote:

 Over the last few days I'm running into FM11 crashing every time I try to use 
 the Save Ditamap As  PDF option. It also crashes when I try to save the 
 ditamap as a composite document.
  
 I've sent a handful of the many error log files generated to 
 fmer...@adobe.com so they are aware of the problem.
  
 Is anybody else seeing this? My co-workers virgin installation of FM11 does 
 the same thing when trying to save the same ditamap to PDF.
  
 Thanks.
  
 Craig
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RE: Unavailable Fonts error

Karen Robbins wrote:
 
 You are correct, that's just what it was--Times instances in the default
 tables. (I did the mif to find this out; there are no tables in the document
 itself.) 

That's why I said to insert an instance of each table format.

 I already thought I'd have to do what you say... How annoying that I
 have to do this extra work to undo a presumptuous default.

It's not a _presumptuous_ default. When you create a table, each cell has to 
contain _some_ paragraph. And each paragraph has to use _some_ font. So 
defaults have to exist. You can change the default paragraphs and fonts that 
each table format uses as I described. 

Or you can map the unavailable font to the replacement of your choice in the 
maker.ini file (and turn off Remember Missing Font Names in File  Preferences 
 General). 

Or for a comprehensive, permanent solution, you can modify any and all format 
definitions to suit you (as well as which formats exist) in the 
behind-the-scenes template that FM uses when you create a new document without 
selecting a template (Use Blank Paper). It's named shellnew.fm, and it's 
located in the fminit subdirectory of your FM installation directory. Just open 
it, redefine everything as you like (including the defaults for the table 
formats), and save it. From then on, new docs will have exactly the formats, 
fonts, defaults, etc., that you want.

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--






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RE: Unavailable Fonts error


I sure do learn something new every day! :-)

I could also define those formats in a stock document and always 
import them to the working document. I do something similar for 
indexes--a format master imported each time a new one is generated.


I like the idea of using SP's Table Tools to just remove what's not 
being used, too. Somehow seems safer than diving in to program files 
on my own.


Thanks all!

K
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Re: Unavailable Fonts error


On 24/01/2013 11:18 AM, Karen Robbins wrote:

I sure do learn something new every day! :-)

I could also define those formats in a stock document and always
import them to the working document. I do something similar for
indexes--a format master imported each time a new one is generated.

I like the idea of using SP's Table Tools to just remove what's not
being used, too. Somehow seems safer than diving in to program files on
my own.




If you're on FM 10 or later (maybe 9, too?), you can use the Options 
button in each of the pgf, char, and table format catalogs to delete 
unused formats.  No plug-in required.


s.


--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
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Re: FM 11 crashing consistently on Save Ditamap As PDF

Hmm, sounds more like file corruption than DITA-related. Can you make a copy of 
the doc and strip out the images? Perhaps a mifwash?


-Matt

Matt Sullivan 
technical communication | online training | eLearning

twitter: @mattrsullivan
phone: 714 960-6840 

On Jan 24, 2013, at 9:06 AM, Craig Ede craig...@hotmail.com wrote:

 That crashes for me as well.
  
 Craig
  
 Subject: Re: FM 11 crashing consistently on Save Ditamap As  PDF
 From: m...@mattrsullivan.com
 Date: Thu, 24 Jan 2013 07:35:32 -0800
 CC: framers@lists.frameusers.com
 To: craig...@hotmail.com
 
 Save your ditamap as FM binary files, then save to PDF. Works every time for 
 me.
 
 
 -Matt
 
 Matt Sullivan 
 technical communication | online training | eLearning
 
 twitter: @mattrsullivan
 phone: 714 960-6840 

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Re: Unavailable Fonts error


On 24/01/2013 11:05 AM, Combs, Richard wrote:



Or for a comprehensive, permanent solution, you can modify any and
all format definitions to suit you (as well as which formats exist)
in the behind-the-scenes template that FM uses when you create a new
document without selecting a template (Use Blank Paper). It's named
shellnew.fm, and it's located in the fminit subdirectory of your FM
installation directory. Just open it, redefine everything as you like
(including the defaults for the table formats), and save it. From
then on, new docs will have exactly the formats, fonts, defaults,
etc., that you want.


Ah, if only that were true!  I've been stymied trying to find the file 
to change that would result in new Portrait, Landscape, or Custom 
documents that don't have hidden Times New Roman and that DO remember I 
want my ruler in inches.


I just modified shellnew.fm with your suggested changes, and there is no 
effect on a new document.  The table formats still use Times New Roman, 
the ruler is still in cm.


There is another file, custom with no extension, also in the fminit 
directory.  I am able to use your instructions to change the default 
table properties in that file, and happily, the effect is evident in
new Portrait, Landscape, and Custom documents.  The bloody ruler, even 
though in inches in the custom file, and even though Units are set to 
inches in the Custom Blank Paper dialog, resolutely refuses to display 
inches.  It's Adobe's (metric) way or the highway, I guess.


s.


--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
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Re: FM 11 crashing consistently on Save Ditamap As PDF

It sounds like there's something in your topics (or map) that FM doesn't 
like. I'd start by pruning the set of files down to locate the problem.


Have these files been authored in FM or another XML editor? It's 
possible that you're using DITA elements or features in a way that FM 
doesn't support.


Are you applying a ditaval file? Try the build without the filtering to 
see if that works.


You might want to post your question to the framemaker-dita Yahoo group 
as that'll get to an audience who may have more experience with DITA and FM.


Cheers,

...scott


On 1/23/13 8:58 AM, Craig Ede wrote:
Over the last few days I'm running into FM11 crashing every time I try 
to use the Save Ditamap As  PDF option. It also crashes when I try to 
save the ditamap as a composite document.


I've sent a handful of the many error log files generated to 
fmer...@adobe.com mailto:fmer...@adobe.com so they are aware of the 
problem.


Is anybody else seeing this? My co-workers virgin installation of 
FM11 does the same thing when trying to save the same ditamap to PDF.


Thanks.

Craig




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RE: Unavailable Fonts error

Stuart Rogers wrote:

I just modified shellnew.fm with your suggested changes, and there is no
effect on a new document. The table formats still use Times New Roman,
the ruler is still in cm.

There is another file, custom with no extension, also in the fminit
directory. I am able to use your instructions to change the default
table properties in that file, and happily, the effect is evident in
new Portrait, Landscape, and Custom documents. The bloody ruler, even
though in inches in the custom file, and even though Units are set to
inches in the Custom Blank Paper dialog, resolutely refuses to display
inches. It's Adobe's (metric) way or the highway, I guess.

Oops, sorry. I misremembered some information from many years ago. You're
right, it's custom that's used when you create new blank paper documents in FM
(shellnew.fm is used when you create a new FM doc outside of FM; don't ask me
why). Here's some more information on this subject:

http://help.adobe.com/en_US/FrameMaker/8.0/help.html?content=Chap11-Pagelayout-Templates_57.html

(That's in the FM 8 help. The equivalent topic in the FM 10 help is shorter and
less helpful because someone apparently randomly removed chunks of content.)

I don't know what controls the ruler units when you select Portrait or
Landscape in the New dialog. But when you select Custom, what you set Units to
in the Custom Blank Paper dialog is what you should get.

It works for me in both FM 7.2 and 10. If Page Size is set to a US size, Units
defaults to Inch, but I can change it to cm, click Create, and the new doc's
rulers are in centimeters. If Page Size is set to a metric size, Units defaults
to cm, but I can change it to Inch, click Create, and the new doc's rulers are
in inches.

Are you using FM 11? Maybe you've discovered a bug.

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--

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Use Blank Paper ruler units (Was: Unavailable Fonts error)


On 24/01/2013 1:31 PM, Matt Sullivan wrote:

I believe the Document Properties in custom.fm will control units.
(setting custom.fm to use a specific unit of measure should fix this)



Should, but doesn't.  The Custom file (no extension) opens with a ruler 
in inches.  New documents opened with any of the Portrait, Landscape, or 
Custom options (even with Custom options set to US Letter, all margins 
in inches, and Units selected as Inch) open with a ruler in centimetres.






On Jan 24, 2013, at 10:13 AM, Combs, Richard
richard.co...@polycom.com mailto:richard.co...@polycom.com wrote:


I don't know what controls the ruler units when you select Portrait or
Landscape in the New dialog. But when you select Custom, what you set
Units to in the Custom Blank Paper dialog is what you should get.




See above :-(

s.


--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
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RE: Unavailable Fonts error

I wrote: 
 
 Oops, sorry. I misremembered some information from many years ago. You're
 right, it's custom that's used when you create new blank paper documents in FM
 (shellnew.fm is used when you create a new FM doc outside of FM; don't ask me
 why). 

Eating lunch seems to have slightly revived my memory -- enough to recall why I 
was confused. In the [Files] section of maker.ini, there's this entry: 

CustomDoc=fminit\custom 

You can change that to use some other file as the blank paper template -- such 
as shellnew.fm, if you don't see any point in using different templates for 
creating new docs inside and outside FM. :-)

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--






 
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RE: Unavailable Fonts error

For anyone still using FrameMaker 7 on Mac, the 'custom' file that sets the 
defaults for new blank documents seems to be /Adobe FrameMaker 
7.0/Modules/Custom New Document, in whatever root folder you have located your 
Classic apps.
-- 
Steve
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RE: Use Blank Paper ruler units (Was: Unavailable Fonts error)


On 24/01/2013 3:07 PM, Combs, Richard wrote:

Stuart Rogers wrote:


Thanks for the link, Richard.  I tried following the instructions
and overwrote the custom. file; no joy.


Sure sounds like a bug. But IIRC, you're on FM 10, right? It worked
in FM 10 for me.

Here's a thought: In the [Preferences] section of maker.ini, there's
a UseDisplayUnitInTemplate setting, followed by various (English and
metric) defaults. UseDisplayUnitInTemplate is set to Off in both my
maker.ini and the saved original version. You might check yours. Try
it both ways (maybe just toggling it will unstick something in
FM).



Bullseye!  Changing that setting to ON gives me a ruler in inches for 
all three Use-Blank-Paper choices.  (Toggling it back to OFF reverts to 
the metric ruler.)


Thank you, Richard!!

s.


--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
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RE: Unavailable Fonts Error: Save to .ps, but...

Saving to Postscript and distilling does work, 
but I did see a can't open [thisfilename].fm 
message at the bottom of the book window beneath 
the list of pages. The file did open, .ps file 
was created correctly, distilled correctly.


I thought the save as PDF function in FM11 (my 
current version) had evolved beyond being so 
troublesome.


Would still love to know a functional solution.

Unchecking Remember missing font names 
preference had no effect. I believe in older 
versions of FM this had to be done for every 
file; but I don't see that in FM11. In any case, 
only this file as part of the book generated the 
error, and only this file is named in the error 
message. Saving the book to PDF without this file 
does not generate the error. This file DOES 
convert to PDF by itself, no problem at all.


Deleting unused formats in this file from the 
Paragraph Catalog and the Table Catalog does not 
prevent the book error, Could not open 
[thisfilename].fm, because it uses unavailable 
fonts, on saving as PDF.


Doing the same from the Character Catalog still 
leaves a default ¶ font that cannot be removed 
(or modified from the user interface at least). I 
presume that default contains the missing but 
unused Times font.


In a copy of my file, I inserted one of each 
table default format (A and B), changed the fonts 
from Times to what I wanted and clicked update 
all each time, saved the file. Then I opened my 
actual file, imported the formats from the copy, 
saved. Tried to save as PDF--and got the same 
error. Maybe the changes made in the copy don't 
stick, or maybe they won't import to another 
file. Either way I'd be stuck doing this over and 
over--no help to workflow. Note: Times appeared 
in gray in the Paragraph Designer font pull-down, 
so I am fairly confident it is the culprit.


If modifying the custom program file only works 
on new docs, that won't help... this project is 
based on established files and templates.


I have other versions of Times so I have no need 
for the missing one, unless it is essential to 
FM's operation. At least one of those other 
versions appears in reference pages (mapping 
table cells, etc.), but plain Times does not.


--Karen
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Re: FM 11 crashing consistently on Save Ditamap As PDF

2013-01-24 Thread Roger Shuttleworth


Hi Craig

I just tried this and it worked OK. FM11.0.1.382 according to Help, 
About (but who knows?). Strange, since I can crash FM11 in a variety of 
other ways!


Roger

On 23/01/2013 11:58 AM, Craig Ede wrote:
Over the last few days I'm running into FM11 crashing every time I try 
to use the Save Ditamap As  PDF option. It also crashes when I try to 
save the ditamap as a composite document.


I've sent a handful of the many error log files generated to 
fmer...@adobe.com mailto:fmer...@adobe.com so they are aware of the 
problem.


Is anybody else seeing this? My co-workers virgin installation of 
FM11 does the same thing when trying to save the same ditamap to PDF.


Thanks.

Craig


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RE: FM 11 crashing consistently on Save Ditamap As PDF

That crashes for me as well. Craig
 Subject: Re: FM 11 crashing consistently on Save Ditamap As  PDF
From: m...@mattrsullivan.com
Date: Thu, 24 Jan 2013 07:35:32 -0800
CC: framers@lists.frameusers.com
To: craig...@hotmail.com

Save your ditamap as FM binary files, then save to PDF. Works every time for me.

-Matt
Matt Sullivan 
technical communication | online training | eLearning
twitter: @mattrsullivan
phone: 714 960-6840 

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RE: FM 11 crashing consistently on Save Ditamap As PDF


What's weird is I can do these actions without crashing in another document 
(ditamap). In this troublesome document, even trying to save a small ditamap (a 
submap that is included in the larger doc) produces the crash. All docs 
authored in FM. It's almost as if there is something about the directory that 
is causing FM to crash. I can save files, so it's not a file save restriction.
 
It would be nice if FM gave some meaningful error message.
 
Craig
 
Date: Thu, 24 Jan 2013 09:21:17 -0800
From: s...@leximation.com
To: craig...@hotmail.com
CC: framers@lists.frameusers.com
Subject: Re: FM 11 crashing consistently on Save Ditamap As  PDF


  

  
  
It sounds like there's something in
  your topics (or map) that FM doesn't like. I'd start by pruning
  the set of files down to locate the problem.

  

  Have these files been authored in FM or another XML editor? It's
  possible that you're using DITA elements or features in a way that
  FM doesn't support.

  

  Are you applying a ditaval file? Try the build without the
  filtering to see if that works.

  

  You might want to post your question to the framemaker-dita Yahoo
  group as that'll get to an audience who may have more experience
  with DITA and FM.

  

  Cheers,

  

  ...scott

  

  




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Round tripping commented PDF, using DITA

2013-01-24 Thread Steve Nelson


I'm running FM 10, using the DITA 1.2 xml topic templates.

Is there a way to merge comments from a PDF in such a way that they hit the
source xml files/topics? I suspect not, as the documentation seems to only
describe merging into a Framemaker document. A search of this list's
history seems to bear this out as well.

Any info would be appreciated.

Thank you.
Stephen Nelson 
Technical Writer 
Ambrell an Ameritherm Company
39 Main St. 
Scottsville, NY 14546 
snel...@ambrell.com 
585.889.0288 (office)



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RE: FM 11 crashing consistently on Save Ditamap As PDF


The submap was newly made, as were the two files in the map, so they couldn't 
have caused the original issue.  I copied the whole subdirectory containing 
these files to my C: drive and things now work! So there must be a restriction 
within the directory on the network that is causing the FM to crash.  I notice 
that when I just do as Save As PDF on that network drive for a single DITA 
file, it goes through the whole PDF process, tries to open the file and finally 
posts the message There was an error opening this document. The file cannot be 
found. However, if I do a Print to PDF, the PDF file is successfully produced.
 There must be some weird set of permissions on that network directory that 
sees the system writing a PDF as different from the user writing the PDF. Until 
my IT guys get that fixed, I'll be working locally off the C: drive. It still 
seems strange that FM would just crash as a result. CraigDate: Thu, 24 Jan 2013 
09:39:04 -0800
From: s...@leximation.com
To: craig...@hotmail.com
Subject: Re: FM 11 crashing consistently on Save Ditamap As  PDF


  

  
  
Can you move this map and files to another
  directory? That would rule out the directory name issue. I'll bet
  that there's something in that submap that is causing the problem.
  Keep paring it down, and you'll find it.

  

  Yeah .. error messages are tough .. if it could provide a useful
  error message, it would likely not cause an error. It's those
  things that haven't been accounted for that cause this sort of
  problem.  :o

  

  Cheers,

  

  ...scott

  

  


  


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Re: Use Blank Paper ruler units (Was: Unavailable Fonts error)


Could this possibly be a FMinit setting?
Grant
On 1/24/2013 12:19 PM, Stuart Rogers wrote:

On 24/01/2013 1:31 PM, Matt Sullivan wrote:

I believe the Document Properties in custom.fm will control units.
(setting custom.fm to use a specific unit of measure should fix this)


Should, but doesn't.  The Custom file (no extension) opens with a 
ruler in inches.  New documents opened with any of the Portrait, 
Landscape, or Custom options (even with Custom options set to US 
Letter, all margins in inches, and Units selected as Inch) open with a 
ruler in centimetres.



On Jan 24, 2013, at 10:13 AM, Combs, Richard
richard.co...@polycom.com mailto:richard.co...@polycom.com wrote:


I don't know what controls the ruler units when you select Portrait or
Landscape in the New dialog. But when you select Custom, what you set
Units to in the Custom Blank Paper dialog is what you should get.


See above :-(

s 

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Open Office to Frame

2013-01-24 Thread Gillian Flato

Anyone know a good tool for converting Open Office documents to FrameMaker?

Thank You,

Gillian Flato
Senior Content Developer
Skype: Gillian.B.Flato
gillian.fl...@nexenta.com



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Job Ops: Networking technology writers

Hi all! The company I have been contracting for for the past 9 months 
now has some open contract positions that they want to fill 
immediately.  I'm posting here because they are FrameMaker jobs.


Bard (http://www.bardwrite.com/ 
redir.aspx?C=fc7b544926bf43e19dad21c7de1a7103URL=http%3a%2f%2fwww.bardwrite.com%2f) 
is looking immediately to fill a number ofpositions with writers who 
haveXML experience and network security knowledge and experience in at 
least some of the following areas:


 * Cloud/Network security
 * Email/Web security
 * Security policies
 * Intrusion prevention
 * Encryption
 * Authentication
 * Mobile device management
 * VPN management


On a separate requirement, Bard is looking for multiple writers with 
experience doing hardware and software documentation, ideally in 
networking (switching, routing, wireless, or combination), with an 
emphasis on data center switching and network management. XML experience 
will be a definite plus. There is also a desire for at least a couple of 
writers with writing for mobile use or video-creation experience.


Obviously not everyone will have /all/this experience, but a successful 
applicant will have some of it.


The other information I have at this time is that:

 * The writing will be done using FrameMakerand or XML(client-provided).
 * The client will be doing the writer selection (Bard will pass the
   qualified names/resumes to them).
 * The client is a major player in the networking world and is looking
   at this being a long-term contract opportunity, running through at
   least 2013. The usualcontract is six months.
 * There is currently no requirement for the writers to be on-site, so
   non-US applications are welcome, provided they meet the other
   requirements.
 * Writers will start as US 1099 contractors; Bard is examining the
   option of making a W2-contract available later in 2013


Please send resume (word or PDF format) and cover letter to 
ad...@bardnangleann.com 
redir.aspx?C=fc7b544926bf43e19dad21c7de1a7103URL=mailto%3aadmin%40bardnangleann.comASAP.

No agency/recruiter applications please.
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Help? Disappearing Conditional Tag in FrameMaker 9 book file

2013-01-24 Thread Judy Chen

Hello,

 

If someone could please help me, I'm having trouble turning on one
specific conditional tag within my Frame 9 book and files.  The properly
conditionalized text does exist in the file (exists in all the files
within this book), but for some reason, the tag is not showing up in my
Show/Hide Conditional Text work window so I cannot apply it/turn it
on.  I have worked successfully with conditionalized text in several
books and files and this is the first time this has happened.  Help?

 

Thanks.

 

Judy Chen
 
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Re: Round tripping commented PDF, using DITA

Nothing out of the box, that I'm aware of. A process could be developed 
I'd imagine .. might be tricky .. definitely not simple. Contact me 
off-list if this is something that you'd like to explore.


...scott


On 1/24/13 10:24 AM, Steve Nelson wrote:

Round tripping commented PDF, using DITA

I'm running FM 10, using the DITA 1.2 xml topic templates.

Is there a way to merge comments from a PDF in such a way that they 
hit the source xml files/topics? I suspect not, as the documentation 
seems to only describe merging into a Framemaker document. A search 
of this list's history seems to bear this out as well.


Any info would be appreciated.

Thank you.
Stephen Nelson
Technical Writer
Ambrell an Ameritherm Company
39 Main St.
Scottsville, NY 14546
snel...@ambrell.com
585.889.0288 (office)



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Re: Open Office to Frame

2013-01-24 Thread Gary Schnabl

Save the OpenOffice or LibreOffice ODT document as an DOC file and 
simply import into FrameMaker. I have done that numerous times with FM 7.0.


Gary

On 1/24/2013 2:41 PM, Gillian Flato wrote:


Anyone know a good tool for converting Open Office documents to 
FrameMaker?


*Thank You,*

**

*Gillian Flato*

*Senior Content Developer*

*Skype: Gillian.B.Flato*

*gillian.fl...@nexenta.com*





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Finding overrides in Framemaker files

2013-01-24 Thread John Pitt

TVB,

Have you tried using one of eP's other outputs (e.g., WebWorks Help 5) 
and using the Styles report from that to chase your FM overrides?

jjj

On 24/01/2013 4:00 AM, framers-request at lists.frameusers.com wrote:
>
> Framemaker 10, all patched, Win 7, 64 bit.
>
> I have a Framemaker book that contains 8 chapter files. I know that
> overrides to paragraph styles in a file are marked with an asterisk in the
> Information Bar at the bottom of the file. I am producing OLH for a client
> using a 15 year old technology (Sun JavaHelp) and I don't have an option to
> change that right now. In the tool that I use, ePublisher, reports are
> generated including a Styles report that specifically lists all paragraph
> tags that have an override to them. This report, however, is not available
> for a Sun JavaHelp output for many reasons but I still need to be able to
> find overrides in the Framemaker source files. Is there a script that is
> available to do this, or is there a way to use FM's functionality that I am
> not aware of to do this?
>
> Thanks,
>
> TVB

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Unavailable Fonts error

2013-01-24 Thread rebecca officer

Hi Karen

The other option is to save the file as MIF, open it in a text editor and look 
for fonts. MIFs are pretty human-readable.

Cheers
Rebecca

>>> "Combs, Richard"  24/01/13 13:54 >>>
Karen Robbins wrote:

> A file (generated file from a plain text source) keeps displaying the
> "unavailable fonts" error each time it opens.
> 
> I've run Silicoin Prairie's Paragraph Tools on this file, and the
> only font it finds in the file is HelveticaNeueLT Std--exactly as it
> should be. I've checked the master pages (four)--no hidden text
> boxes; and the reference page (one)--nothing else there.
> 
> What could the error be pointing to?

What version of FM? Which fonts are unavailable (listed in the Console window). 

The most likely suspect is a paragraph in the default instance of a table 
format. For a new file not based on a template you've created, there are 
probably only two: Format A and Format B. 

Insert an instance of each table format (with a heading, body, and footing row) 
and check the paragraphs in those. If you find the problem, change the 
paragraph formats (or redefine them to use the correct font). Then, in the 
Table Designer dialog box, click Update All. That will update the default for 
that table format to use the changed paragraph formats. 

HTH!

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--

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Unavailable Fonts error

At 17:21 -0800 23/1/13, Karen Robbins wrote:

>You are correct, that's just what it was--Times instances in the default 
>tables. (I did the mif to find this out; there are no tables in the document 
>itself.) I already thought I'd have to do what you say... How annoying that I 
>have to do this extra work to undo a presumptuous default.

SiliconPrairie's Table Tools plugin can delete any table tags that aren't used 
in a document, including the default tags.

'Unavailable' fonts can also hide on reference and master pages (I think: 
haven't checked this). But these will also show up in a MIF search.

-- 
Steve

OT: Adobe Illustrator group?

2013-01-24 Thread Ivan David Vaseekaran

Hi Steve,

I believe the Illustrator forum on the Adobe website is one of the most active 
and useful Illustrator forums you could use. It is an open forum, and the 
community caters really well to a pretty diverse bunch of users - starting from 
one-off users, new users, to those who've been power users and are constantly 
learning or exploring new stuff. You can talk about things ranging from How-to 
questions, tips and tricks, to best practices, and plenty of other 
Illustrator-related topics. 

Have a question? You can search the forums and learn from previous discussions 
on the forum. Just type a question into the search bar at the top of the page, 
and check if anyone else has asked the same or similar question before.

1) Adobe Illustrator forum: 
http://forums.adobe.com/community/illustrator/illustrator_general?view=discussions
2) You can browse the forum. To ask questions, you need to sign in with a free 
Adobe account 
(https://www.adobe.com/cfusion/entitlement/index.cfm?returnurl=http%3A%2F%2Fforums.adobe.com%2Fadobe_login=ca=en)

I hope this reply helps. I'm one of the moderators on the Adobe Illustrator 
forum, and I hope to see you there :) 

Cheers,
David

-- Forwarded message --
From: Steve Rickaby 
Date: Wed, Jan 23, 2013 at 9:20 PM
Subject: OT: Adobe Illustrator group?
To: framers at lists.frameusers.com


I've been searching Yahoo groups to find an active and/or moderated Illustrator 
group, but there are too many hits. Can anyone recommend one to me? I seem to 
have to relearn the thing every time I have to do heavy work in it.
--
Steve
___


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-- 
Gyanesh Talwar
---
Official blog:?http://blogs.adobe.com/authors?id=868
Twitter: http://twitter.com/#!/gyntlw
LinkedIn: http://www.linkedin.com/profile/view?id=14855135=tab_pro

My views only - not necessarily my employer's too.?

FM 11 crashing consistently on Save Ditamap As > PDF

Save your ditamap as FM binary files, then save to PDF. Works every time for me.


-Matt

Matt Sullivan 
technical communication | online training | eLearning

twitter: @mattrsullivan
phone: 714 960-6840 

On Jan 23, 2013, at 8:58 AM, Craig Ede  wrote:

> Over the last few days I'm running into FM11 crashing every time I try to use 
> the Save Ditamap As > PDF option. It also crashes when I try to save the 
> ditamap as a composite document.
>  
> I've sent a handful of the many error log files generated to fmerror at 
> adobe.com so they are aware of the problem.
>  
> Is anybody else seeing this? My co-workers "virgin" installation of FM11 does 
> the same thing when trying to save the same ditamap to PDF.
>  
> Thanks.
>  
> Craig
> ___
> 
> 
> You are currently subscribed to framers as matt at mattrsullivan.com.
> 
> Send list messages to framers at lists.frameusers.com.
> 
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/matt%40mattrsullivan.com
> 
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Unavailable Fonts error

Karen Robbins wrote:

> You are correct, that's just what it was--Times instances in the default
> tables. (I did the mif to find this out; there are no tables in the document
> itself.) 

That's why I said to insert an instance of each table format.

> I already thought I'd have to do what you say... How annoying that I
> have to do this extra work to undo a presumptuous default.

It's not a _presumptuous_ default. When you create a table, each cell has to 
contain _some_ paragraph. And each paragraph has to use _some_ font. So 
defaults have to exist. You can change the default paragraphs and fonts that 
each table format uses as I described. 

Or you can map the unavailable font to the replacement of your choice in the 
maker.ini file (and turn off Remember Missing Font Names in File > Preferences 
> General). 

Or for a comprehensive, permanent solution, you can modify any and all format 
definitions to suit you (as well as which formats exist) in the 
behind-the-scenes template that FM uses when you create a new document without 
selecting a template ("Use Blank Paper"). It's named shellnew.fm, and it's 
located in the fminit subdirectory of your FM installation directory. Just open 
it, redefine everything as you like (including the defaults for the table 
formats), and save it. From then on, new docs will have exactly the formats, 
fonts, defaults, etc., that you want.

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--

Unavailable Fonts error

I sure do learn something new every day! :-)

I could also define those formats in a "stock" document and always 
import them to the working document. I do something similar for 
indexes--a format master imported each time a new one is generated.

I like the idea of using SP's Table Tools to just remove what's not 
being used, too. Somehow seems safer than diving in to program files 
on my own.

Thanks all!

K

Unavailable Fonts error

On 24/01/2013 11:18 AM, Karen Robbins wrote:
> I sure do learn something new every day! :-)
>
> I could also define those formats in a "stock" document and always
> import them to the working document. I do something similar for
> indexes--a format master imported each time a new one is generated.
>
> I like the idea of using SP's Table Tools to just remove what's not
> being used, too. Somehow seems safer than diving in to program files on
> my own.
>


If you're on FM 10 or later (maybe 9, too?), you can use the Options 
button in each of the pgf, char, and table format catalogs to delete 
unused formats.  No plug-in required.

s.


-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com

FM 11 crashing consistently on Save Ditamap As > PDF

Hmm, sounds more like file corruption than DITA-related. Can you make a copy of 
the doc and strip out the images? Perhaps a mifwash?


-Matt

Matt Sullivan 
technical communication | online training | eLearning

twitter: @mattrsullivan
phone: 714 960-6840 

On Jan 24, 2013, at 9:06 AM, Craig Ede  wrote:

> That crashes for me as well.
>  
> Craig
>  
> Subject: Re: FM 11 crashing consistently on Save Ditamap As > PDF
> From: matt at mattrsullivan.com
> Date: Thu, 24 Jan 2013 07:35:32 -0800
> CC: framers at lists.frameusers.com
> To: craigede at hotmail.com
> 
> Save your ditamap as FM binary files, then save to PDF. Works every time for 
> me.
> 
> 
> -Matt
> 
> Matt Sullivan 
> technical communication | online training | eLearning
> 
> twitter: @mattrsullivan
> phone: 714 960-6840 

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Unavailable Fonts error

On 24/01/2013 11:05 AM, Combs, Richard wrote:

>
> Or for a comprehensive, permanent solution, you can modify any and
> all format definitions to suit you (as well as which formats exist)
> in the behind-the-scenes template that FM uses when you create a new
> document without selecting a template ("Use Blank Paper"). It's named
> shellnew.fm, and it's located in the fminit subdirectory of your FM
> installation directory. Just open it, redefine everything as you like
> (including the defaults for the table formats), and save it. From
> then on, new docs will have exactly the formats, fonts, defaults,
> etc., that you want.

Ah, if only that were true!  I've been stymied trying to find the file 
to change that would result in new Portrait, Landscape, or Custom 
documents that don't have hidden Times New Roman and that DO remember I 
want my ruler in inches.

I just modified shellnew.fm with your suggested changes, and there is no 
effect on a new document.  The table formats still use Times New Roman, 
the ruler is still in cm.

There is another file, "custom" with no extension, also in the fminit 
directory.  I am able to use your instructions to change the default 
table properties in that file, and happily, the effect is evident in
new Portrait, Landscape, and Custom documents.  The bloody ruler, even 
though in inches in the custom file, and even though Units are set to 
inches in the Custom Blank Paper dialog, resolutely refuses to display 
inches.  It's Adobe's (metric) way or the highway, I guess.

s.

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com

FM 11 crashing consistently on Save Ditamap As > PDF

It sounds like there's something in your topics (or map) that FM doesn't 
like. I'd start by pruning the set of files down to locate the problem.

Have these files been authored in FM or another XML editor? It's 
possible that you're using DITA elements or features in a way that FM 
doesn't support.

Are you applying a ditaval file? Try the build without the filtering to 
see if that works.

You might want to post your question to the framemaker-dita Yahoo group 
as that'll get to an audience who may have more experience with DITA and FM.

Cheers,

...scott

On 1/23/13 8:58 AM, Craig Ede wrote:
> Over the last few days I'm running into FM11 crashing every time I try 
> to use the Save Ditamap As > PDF option. It also crashes when I try to 
> save the ditamap as a composite document.
>
> I've sent a handful of the many error log files generated to 
> fmerror at adobe.com <mailto:fmerror at adobe.com> so they are aware of the 
> problem.
>
> Is anybody else seeing this? My co-workers "virgin" installation of 
> FM11 does the same thing when trying to save the same ditamap to PDF.
>
> Thanks.
>
> Craig
>
>

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Unavailable Fonts error

Stuart Rogers wrote:

> I just modified shellnew.fm with your suggested changes, and there is no
> effect on a new document.  The table formats still use Times New Roman,
> the ruler is still in cm.
> 
> There is another file, "custom" with no extension, also in the fminit
> directory.  I am able to use your instructions to change the default
> table properties in that file, and happily, the effect is evident in
> new Portrait, Landscape, and Custom documents.  The bloody ruler, even
> though in inches in the custom file, and even though Units are set to
> inches in the Custom Blank Paper dialog, resolutely refuses to display
> inches.  It's Adobe's (metric) way or the highway, I guess.

Oops, sorry. I misremembered some information from many years ago. You're 
right, it's custom that's used when you create new blank paper documents in FM 
(shellnew.fm is used when you create a new FM doc outside of FM; don't ask me 
why). Here's some more information on this subject: 

http://help.adobe.com/en_US/FrameMaker/8.0/help.html?content=Chap11-Pagelayout-Templates_57.html

(That's in the FM 8 help. The equivalent topic in the FM 10 help is shorter and 
less helpful because someone apparently randomly removed chunks of content.) 

I don't know what controls the ruler units when you select Portrait or 
Landscape in the New dialog. But when you select Custom, what you set Units to 
in the Custom Blank Paper dialog is what you should get. 

It works for me in both FM 7.2 and 10. If Page Size is set to a US size, Units 
defaults to Inch, but I can change it to cm, click Create, and the new doc's 
rulers are in centimeters. If Page Size is set to a metric size, Units defaults 
to cm, but I can change it to Inch, click Create, and the new doc's rulers are 
in inches. 

Are you using FM 11? Maybe you've discovered a bug.

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--

Unavailable Fonts error

I believe the Document Properties in custom.fm will control units. (setting 
custom.fm to use a specific unit of measure should fix this)


-Matt

Matt Sullivan 
technical communication | online training | eLearning

twitter: @mattrsullivan
phone: 714 960-6840 

On Jan 24, 2013, at 10:13 AM, "Combs, Richard"  
wrote:

> I don't know what controls the ruler units when you select Portrait or 
> Landscape in the New dialog. But when you select Custom, what you set Units 
> to in the Custom Blank Paper dialog is what you should get. 

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Use Blank Paper ruler units (Was: Unavailable Fonts error)

On 24/01/2013 1:31 PM, Matt Sullivan wrote:
> I believe the Document Properties in custom.fm will control units.
> (setting custom.fm to use a specific unit of measure should fix this)
>

Should, but doesn't.  The Custom file (no extension) opens with a ruler 
in inches.  New documents opened with any of the Portrait, Landscape, or 
Custom options (even with Custom options set to US Letter, all margins 
in inches, and Units selected as Inch) open with a ruler in centimetres.



>
> On Jan 24, 2013, at 10:13 AM, "Combs, Richard"
> mailto:richard.combs at Polycom.com>> wrote:
>
>> I don't know what controls the ruler units when you select Portrait or
>> Landscape in the New dialog. But when you select Custom, what you set
>> Units to in the Custom Blank Paper dialog is what you should get.
>

See above :-(

s.


-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com

Unavailable Fonts error

I wrote: 

> Oops, sorry. I misremembered some information from many years ago. You're
> right, it's custom that's used when you create new blank paper documents in FM
> (shellnew.fm is used when you create a new FM doc outside of FM; don't ask me
> why). 

Eating lunch seems to have slightly revived my memory -- enough to recall why I 
was confused. In the [Files] section of maker.ini, there's this entry: 

CustomDoc=fminit\custom 

You can change that to use some other file as the blank paper template -- such 
as shellnew.fm, if you don't see any point in using different templates for 
creating new docs inside and outside FM. :-)

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--

Unavailable Fonts error

For anyone still using FrameMaker 7 on Mac, the 'custom' file that sets the 
defaults for new blank documents seems to be /Adobe FrameMaker 
7.0/Modules/Custom New Document, in whatever root folder you have located your 
Classic apps.
-- 
Steve

Use Blank Paper ruler units (Was: Unavailable Fonts error)

On 24/01/2013 3:07 PM, Combs, Richard wrote:
> Stuart Rogers wrote:
>
>> Thanks for the link, Richard.  I tried following the instructions
>> and overwrote the custom. file; no joy.
>
> Sure sounds like a bug. But IIRC, you're on FM 10, right? It worked
> in FM 10 for me.
>
> Here's a thought: In the [Preferences] section of maker.ini, there's
> a UseDisplayUnitInTemplate setting, followed by various (English and
> metric) defaults. UseDisplayUnitInTemplate is set to Off in both my
> maker.ini and the saved original version. You might check yours. Try
> it both ways (maybe just toggling it will "unstick" something in
> FM).


Bullseye!  Changing that setting to ON gives me a ruler in inches for 
all three Use-Blank-Paper choices.  (Toggling it back to OFF reverts to 
the metric ruler.)

Thank you, Richard!!

s.


-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com

Unavailable Fonts Error: Save to .ps, but...

Saving to Postscript and distilling does work, 
but I did see a "can't open [thisfilename].fm" 
message at the bottom of the book window beneath 
the list of pages. The file did open, .ps file 
was created correctly, distilled correctly.

I thought the "save as PDF" function in FM11 (my 
current version) had evolved beyond being so 
troublesome.

Would still love to know a functional solution.

Unchecking "Remember missing font names" 
preference had no effect. I believe in older 
versions of FM this had to be done for every 
file; but I don't see that in FM11. In any case, 
only this file as part of the book generated the 
error, and only this file is named in the error 
message. Saving the book to PDF without this file 
does not generate the error. This file DOES 
convert to PDF by itself, no problem at all.

Deleting unused formats in this file from the 
Paragraph Catalog and the Table Catalog does not 
prevent the book error, "Could not open 
[thisfilename].fm, because it uses unavailable 
fonts," on saving as PDF.

Doing the same from the Character Catalog still 
leaves a "default ? font" that cannot be removed 
(or modified from the user interface at least). I 
presume that default contains the missing but 
unused Times font.

In a copy of my file, I inserted one of each 
table default format (A and B), changed the fonts 
from Times to what I wanted and clicked "update 
all" each time, saved the file. Then I opened my 
actual file, imported the formats from the copy, 
saved. Tried to save as PDF--and got the same 
error. Maybe the changes made in the copy don't 
stick, or maybe they won't import to another 
file. Either way I'd be stuck doing this over and 
over--no help to workflow. Note: Times appeared 
in gray in the Paragraph Designer font pull-down, 
so I am fairly confident it is the culprit.

If modifying the "custom" program file only works 
on new docs, that won't help... this project is 
based on established files and templates.

I have other versions of Times so I have no need 
for the missing one, unless it is essential to 
FM's operation. At least one of those other 
versions appears in reference pages (mapping 
table cells, etc.), but plain Times does not.

--Karen

FM 11 crashing consistently on Save Ditamap As > PDF

2013-01-24 Thread Roger Shuttleworth

Hi Craig

I just tried this and it worked OK. FM11.0.1.382 according to Help, 
About (but who knows?). Strange, since I can crash FM11 in a variety of 
other ways!

Roger

On 23/01/2013 11:58 AM, Craig Ede wrote:
> Over the last few days I'm running into FM11 crashing every time I try 
> to use the Save Ditamap As > PDF option. It also crashes when I try to 
> save the ditamap as a composite document.
>
> I've sent a handful of the many error log files generated to 
> fmerror at adobe.com <mailto:fmerror at adobe.com> so they are aware of the 
> problem.
>
> Is anybody else seeing this? My co-workers "virgin" installation of 
> FM11 does the same thing when trying to save the same ditamap to PDF.
>
> Thanks.
>
> Craig
>
>
> ___
>
>
> You are currently subscribed to framers as shuttie27 at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/shuttie27%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.

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FM 11 crashing consistently on Save Ditamap As > PDF

That crashes for me as well. Craig
 Subject: Re: FM 11 crashing consistently on Save Ditamap As > PDF
From: m...@mattrsullivan.com
Date: Thu, 24 Jan 2013 07:35:32 -0800
CC: framers at lists.frameusers.com
To: craigede at hotmail.com

Save your ditamap as FM binary files, then save to PDF. Works every time for me.

-Matt
Matt Sullivan 
technical communication | online training | eLearning
twitter: @mattrsullivan
phone: 714 960-6840 

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FM 11 crashing consistently on Save Ditamap As > PDF


What's weird is I can do these actions without crashing in another document 
(ditamap). In this troublesome document, even trying to save a small ditamap (a 
submap that is included in the larger doc) produces the crash. All docs 
authored in FM. It's almost as if there is something about the directory that 
is causing FM to crash. I can save files, so it's not a file save restriction.

It would be nice if FM gave some meaningful error message.

Craig

Date: Thu, 24 Jan 2013 09:21:17 -0800
From: s...@leximation.com
To: craigede at hotmail.com
CC: framers at lists.frameusers.com
Subject: Re: FM 11 crashing consistently on Save Ditamap As > PDF






It sounds like there's something in
  your topics (or map) that FM doesn't like. I'd start by pruning
  the set of files down to locate the problem.



  Have these files been authored in FM or another XML editor? It's
  possible that you're using DITA elements or features in a way that
  FM doesn't support.



  Are you applying a ditaval file? Try the build without the
  filtering to see if that works.



  You might want to post your question to the framemaker-dita Yahoo
  group as that'll get to an audience who may have more experience
  with DITA and FM.



  Cheers,



  ...scott








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Round tripping commented PDF, using DITA

2013-01-24 Thread Steve Nelson


I'm running FM 10, using the DITA 1.2 xml topic templates.

Is there a way to merge comments from a PDF in such a way that they hit the
source xml files/topics? I suspect not, as the documentation seems to only
describe merging into a "Framemaker document". A search of this list's
history seems to bear this out as well.

Any info would be appreciated.

Thank you.
Stephen Nelson 
Technical Writer 
Ambrell an Ameritherm Company
39 Main St. 
Scottsville, NY 14546 
snelson at ambrell.com 
585.889.0288 (office)



-
No virus found in this message.
Checked by AVG - www.avg.com
Version: 2012.0.2221 / Virus Database: 2639/5554 - Release Date: 01/24/13
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FM 11 crashing consistently on Save Ditamap As > PDF


The submap was newly made, as were the two files in the map, so they couldn't 
have caused the original issue.  I copied the whole subdirectory containing 
these files to my C: drive and things now work! So there must be a restriction 
within the directory on the network that is causing the FM to crash.  I notice 
that when I just do as Save As PDF on that network drive for a single DITA 
file, it goes through the whole PDF process, tries to open the file and finally 
posts the message "There was an error opening this document. The file cannot be 
found." However, if I do a Print to PDF, the PDF file is successfully produced.
 There must be some weird set of permissions on that network directory that 
sees the system writing a PDF as different from the user writing the PDF. Until 
my IT guys get that fixed, I'll be working locally off the C: drive. It still 
seems strange that FM would just crash as a result. CraigDate: Thu, 24 Jan 2013 
09:39:04 -0800
From: s...@leximation.com
To: craigede at hotmail.com
Subject: Re: FM 11 crashing consistently on Save Ditamap As > PDF






Can you move this map and files to another
  directory? That would rule out the directory name issue. I'll bet
  that there's something in that submap that is causing the problem.
  Keep paring it down, and you'll find it.



  Yeah .. error messages are tough .. if it could provide a useful
  error message, it would likely not cause an error. It's those
  things that haven't been accounted for that cause this sort of
  problem.  :o



  Cheers,



  ...scott










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Use Blank Paper ruler units (Was: Unavailable Fonts error)

Could this possibly be a FMinit setting?
Grant
On 1/24/2013 12:19 PM, Stuart Rogers wrote:
> On 24/01/2013 1:31 PM, Matt Sullivan wrote:
>> I believe the Document Properties in custom.fm will control units.
>> (setting custom.fm to use a specific unit of measure should fix this)
>
> Should, but doesn't.  The Custom file (no extension) opens with a 
> ruler in inches.  New documents opened with any of the Portrait, 
> Landscape, or Custom options (even with Custom options set to US 
> Letter, all margins in inches, and Units selected as Inch) open with a 
> ruler in centimetres.
>
>> On Jan 24, 2013, at 10:13 AM, "Combs, Richard"
>> mailto:richard.combs at Polycom.com>> wrote:
>>
>>> I don't know what controls the ruler units when you select Portrait or
>>> Landscape in the New dialog. But when you select Custom, what you set
>>> Units to in the Custom Blank Paper dialog is what you should get.
>
> See above :-(
>
> s

Open Office to Frame

2013-01-24 Thread Gillian Flato

Anyone know a good tool for converting Open Office documents to FrameMaker?

Thank You,

Gillian Flato
Senior Content Developer
Skype: Gillian.B.Flato
Gillian.Flato at nexenta.com



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Job Ops: Networking technology writers

Hi all! The company I have been contracting for for the past 9 months
now has some open contract positions that they want to fill
immediately. I'm posting here because they are FrameMaker jobs.

Bard (http://www.bardwrite.com/
<redir.aspx?C=fc7b544926bf43e19dad21c7de1a7103=http%3a%2f%2fwww.bardwrite.com%2f>)

is looking immediately to fill a number ofpositions with writers who
haveXML experience and network security knowledge and experience in at
least some of the following areas:

* Cloud/Network security
* Email/Web security
* Security policies
* Intrusion prevention
* Encryption
* Authentication
* Mobile device management
* VPN management

On a separate requirement, Bard is looking for multiple writers with
experience doing hardware and software documentation, ideally in
networking (switching, routing, wireless, or combination), with an
emphasis on data center switching and network management. XML experience
will be a definite plus. There is also a desire for at least a couple of
writers with writing for mobile use or video-creation experience.

Obviously not everyone will have /all/this experience, but a successful
applicant will have some of it.

The other information I have at this time is that:

* The writing will be done using FrameMakerand or XML(client-provided).
* The client will be doing the writer selection (Bard will pass the
qualified names/resumes to them).
* The client is a major player in the networking world and is looking
at this being a long-term contract opportunity, running through at
least 2013. The usualcontract is six months.
* There is currently no requirement for the writers to be on-site, so
non-US applications are welcome, provided they meet the other
requirements.
* Writers will start as US 1099 contractors; Bard is examining the
option of making a W2-contract available later in 2013

Please send resume (word or PDF format) and cover letter to
admin at bardnangleann.com
<redir.aspx?C=fc7b544926bf43e19dad21c7de1a7103=mailto%3aadmin%40bardnangleann.com>ASAP.
No agency/recruiter applications please.
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Help? Disappearing Conditional Tag in FrameMaker 9 book & file

2013-01-24 Thread Judy Chen

Hello,



If someone could please help me, I'm having trouble turning on one
specific conditional tag within my Frame 9 book and files.  The properly
conditionalized text does exist in the file (exists in all the files
within this book), but for some reason, the tag is not showing up in my
"Show/Hide Conditional Text" work window so I cannot apply it/turn it
on.  I have worked successfully with conditionalized text in several
books and files and this is the first time this has happened.  Help?



Thanks.



Judy Chen

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Round tripping commented PDF, using DITA