Re: [rt-users] newbiew question
We use this extension and it works great! Sent from my mobile device. On Jun 26, 2012, at 12:04 PM, Kevin Riggle wrote: > Excerpts from Khapare Joshi's message of Tue Jun 26 11:58:21 -0400 2012: >> a very new to RT, just wondering is there a doc on how to configure RT to >> handle tickets via mail. >> >> so that if i say status resolved , status reply it would reflect on the RT >> system. > > See > http://search.cpan.org/dist/RT-Extension-CommandByMail/lib/RT/Extension/CommandByMail.pm > which sounds like what you want. > > - KevinR
Re: [rt-users] newbiew question
Excerpts from Khapare Joshi's message of Tue Jun 26 11:58:21 -0400 2012: > a very new to RT, just wondering is there a doc on how to configure RT to > handle tickets via mail. > > so that if i say status resolved , status reply it would reflect on the RT > system. See http://search.cpan.org/dist/RT-Extension-CommandByMail/lib/RT/Extension/CommandByMail.pm which sounds like what you want. - KevinR
[rt-users] newbiew question
a very new to RT, just wondering is there a doc on how to configure RT to handle tickets via mail. so that if i say status resolved , status reply it would reflect on the RT system. KH