Re: Data Management Tool for ITSM 7.6

2009-12-01 Thread David Charters
http://m.google.com Regards, David Charters 317-331-8985 -Original Message- From: Barbara Siebert Date: Mon, 30 Nov 2009 14:12:33 To: Subject: Re: Data Management Tool for ITSM 7.6 Thanks, Rick. I was going to do that but from other references I've seen it appears

Re: Data Management Tool for ITSM 7.6

2009-11-30 Thread Barbara Siebert
...@goldstag.demon.co.uk [brian.bis...@goldstag.demon.co.uk] Sent: Monday, November 30, 2009 5:26 PM To: arslist@ARSLIST.ORG Subject: Re: Data Management Tool for ITSM 7.6 No, I am just saying where you can find the spreadsheets which is what Barbara asked. When I used them recently I had to run

Re: Data Management Tool for ITSM 7.6

2009-11-30 Thread brian . bishop
Bishop Goldstag Consultants Ltd +44(0)7973 746832 -Original Message- From: dcharters Date: Mon, 30 Nov 2009 18:00:48 To: Subject: Re: Data Management Tool for ITSM 7.6 Brian, Are saying that when using ITSM 7.6 you should not use the Dataloader tool in the ARS installer?

Re: Data Management Tool for ITSM 7.6

2009-11-30 Thread dcharters
on Request System discussion list(ARSList) > To: arslist@ARSLIST.ORG > ReplyTo: arslist@ARSLIST.ORG > Subject: Data Management Tool for ITSM 7.6 > Sent: Nov 30, 2009 19:04 > > Where can I find the spreadsheets for ITSM 7.6 to load the > foundation data? Patch 9005 is for ITSM 7

Re: Data Management Tool for ITSM 7.6

2009-11-30 Thread brian . bishop
as well. Brian --Original Message-- From: Barbara Siebert Sender: Action Request System discussion list(ARSList) To: arslist@ARSLIST.ORG ReplyTo: arslist@ARSLIST.ORG Subject: Data Management Tool for ITSM 7.6 Sent: Nov 30, 2009 19:04 Where can I find the spreadsheets for ITSM 7.6 to

Re: Data Management Tool for ITSM 7.6

2009-11-30 Thread strauss
stem discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of dcharters Sent: Monday, November 30, 2009 2:31 PM To: arslist@ARSLIST.ORG Subject: Re: Data Management Tool for ITSM 7.6 But is it refering to AR System Patch 3 or ITSM patch 3? On Mon, 30 Nov 2009 13:25:34 -0600, strauss wrote

Re: Data Management Tool for ITSM 7.6

2009-11-30 Thread dcharters
; Senior Consultant > QMX Support Services > cell phone: 949-637-7522 > > From: Action Request System discussion list(ARSList) > [arsl...@arslist.org] On Behalf Of Rick Cook [remedyr...@gmail.com] > Sent: Monday, November 30, 2009 2:10 PM To: arslist@ARSLIST.ORG > Subject: Re:

Re: Data Management Tool for ITSM 7.6

2009-11-30 Thread strauss
list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Barbara Siebert Sent: Monday, November 30, 2009 1:13 PM To: arslist@ARSLIST.ORG Subject: Re: Data Management Tool for ITSM 7.6 ** Thanks, Rick. I was going to do that but from other references I've seen it appears that there is a new v

Re: Data Management Tool for ITSM 7.6

2009-11-30 Thread Barbara Siebert
ssion list(ARSList) [arsl...@arslist.org] On Behalf Of Rick Cook [remedyr...@gmail.com] Sent: Monday, November 30, 2009 2:10 PM To: arslist@ARSLIST.ORG Subject: Re: Data Management Tool for ITSM 7.6 ** Barb, from an architectural level, 7.5 and 7.6 are almost identical, so the processes should work

Re: Data Management Tool for ITSM 7.6

2009-11-30 Thread Rick Cook
Barb, from an architectural level, 7.5 and 7.6 are almost identical, so the processes should work with either one. Perhaps this is one of those places where we need to tweak the SHARE:Application_Properties values to trick AR System into thinking it has something it doesn't? Rick On Mon, Nov 30,

Data Management Tool for ITSM 7.6

2009-11-30 Thread Barbara Siebert
Where can I find the spreadsheets for ITSM 7.6 to load the foundation data? Patch 9005 is for ITSM 7.5 and will not load on a 7.6 system. It says that you must have patch 3 or greater. Well, 7.6 doesn't have a patch 3. Thanks for your assistance, Barb Barbara Siebert Senior Consultant QMX S