Re: Read timed out error on web services

2013-05-26 Thread Mayuresh Wagh
There was a known issue where Web service API times out after 40 seconds. This was fixed in 7.5. Please collect API/SQL/Filter logging & check if you see the same issue. What's the default time out set for Plug-in? The fix was provided to use Server-Plugin-Default-Timeout values which was earlier

Re: Read Timed out error on web services

2013-05-25 Thread Joe D'Souza
_ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of lisa bumshteyn Sent: Saturday, May 25, 2013 4:23 PM To: arslist@ARSLIST.ORG Subject: Re: Read Timed out error on web services ** Hey Joe, There's already error handling implemented to

Re: Read Timed out error on web services

2013-05-25 Thread lisa bumshteyn
.com/docs/DOC-17166 > > ** ** > > Joe > > ** ** > -- > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *lisa bumshteyn > *Sent:* Friday, May 24, 2013 11:25 AM > *To:* ars

Re: Read Timed out error on web services

2013-05-25 Thread Joe D'Souza
amiliar with the concept. https://communities.bmc.com/docs/DOC-17166 Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of lisa bumshteyn Sent: Friday, May 24, 2013 11:25 AM To: arslist@ARSLIST.ORG Subject: Read Timed out error on web s

Re: Read Timed out error on web services

2013-05-24 Thread Sylvain YVON
Hi, You should also try and use something like Wireshark along with your 3rd party tool, and forward the result of the dump to a network expert when you get this timeout. I bet he will see some incomplete TCP streams or other low level funny things, like packets lost in the wild. On Fri, May 24,

Read Timed out error on web services

2013-05-24 Thread lisa bumshteyn
Hi All, Hoping to get some help here. The client has a web service from an external system that they consume. For the most part it works well but sporadically the response takes a while to come back, which results in the "java.net.SocketTimeoutException: Read timed out" error. When the error occur

Read timed out error on web services

2013-05-24 Thread Yelizaveta Bumshteyn
Hi All, Hoping to get some help here. The client has a web service from an external system that they consume. For the most part it works well but sporadically the response takes a while to come back, which results in the "java.net.SocketTimeoutException: Read timed out" error. When the error o