> > That helped a little.
> > Thanks a lot!
> >
> > Is there any chance to determine the agent id (defined in
> agents.conf)
> > of a caller?
>
> If I'm understanding you correctly, you seem to be under the
> impression that you can only use
> RemoveQueueMember/AddQueueMember on agents that
On 11/22/05, Marcus Deluigi (intern) <[EMAIL PROTECTED]> wrote:
> That helped a little.
> Thanks a lot!
>
> Is there any chance to determine the agent id (defined in agents.conf)
> of a caller?
If I'm understanding you correctly, you seem to be under the
impression that you can only use RemoveQue
sers Mailing List - Non-Commercial Discussion
> Subject: Re: [Asterisk-Users] Agent Logoff
>
> Hi Marcus,
>
> Here's what we do:
>
> [agent-login]
> exten => s,1,NoOp(${AgentUser})
> exten => s,2,AddQueueMember(${AgentContext}|${AgentChannel})
> exten => s,3,W
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [Asterisk-Users] Agent Logoff
>
> Hi Marcus,
>
> Here's what we do:
>
> [agent-login]
> exten => s,1,NoOp(${AgentUser})
> exten => s,2,AddQueueMember(${AgentContext}|${AgentChanne
Hi Marcus,
Here's what we do:
[agent-login]
exten => s,1,NoOp(${AgentUser})
exten => s,2,AddQueueMember(${AgentContext}|${AgentChannel})
exten => s,3,Wait(1)
exten => s,4,Playback(agent-loginok)
exten => s,5,Hangup
exten => s,103,RemoveQueueMember(${AgentContext}|${AgentChannel})
exten => s,104,
Hi.
Another agent question: is it possible to put an agentlogoff on an
extension, without dialing a '#' for a password?
Something like:
exten => 702,1,AgentCallbackLogin(,,'#'@interncall)
But it does not work, because asterisk does not except '#' as a valid
extension ...
A perl skript would also
My questions pertain to logging agents in and out of the Asterisk
system. Currently I have these 2 extensions
setup for this purpose.
exten => 27,1,AgentCallbackLogin(|[EMAIL PROTECTED])
exten => 26,1,AgentCallbackLogin(${CALLERIDNUM}|'#')
My first problem is with what happens when a agent
CVS Head 02/02/2005
from the CLI command line, the command
"Agent logoff Agent/agentnum soft"
does log the agent out, but does not generate any manager events. The
AgentLogoff and AgentCallbacklogin apps do generate such events.
Should the command line "agent logoff" also generate a manager event
ssage-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dan
Fernandez
Sent: Sunday, January 30, 2005 10:25 AM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] agent logoff
I am using AgentCallbacklogin to logon agents. I am trying to avoid
agents being logged in more
I am using AgentCallbacklogin to logon agents. I am
trying to avoid agents being logged in more than once in different extensions
(is this a bug?) by passing the callerid to the AgentCallbacklogin funtcion as
an option. The problem is that by doing this, agents are not asked for
an extensi
> > Now, while an agent receives a call from the Queue they cannot logoff
> > using AgentCallbackLogin. Instead the Agent is asked for their agent no
> > and their password and after that they get the agenty-alreadyon
> > message!!!
> > When the call goes away they are able to logoff!!
when the n
Hi!
> Now, while an agent receives a call from the Queue they cannot logoff
> using AgentCallbackLogin. Instead the Agent is asked for their agent no
> and their password and after that they get the agenty-alreadyon
> message!!!
> When the call goes away they are able to logoff!!
I remember hav
Hello everybody,
I have started using Asterisk in a call center with ACD.
I have noticed something and I wonder if anyone knows whether it is a
bug or a feature!
I am using Queue application to ring a number of agents that have logged
on using AgentCallbackLogin.
Now, while an agent receives a
Hello there,
Does anyone know how an agent logged on with AgentCallbackLogin
application can logoff ?
Thanks,
Anna
Anna Panagidou
Technology Department
Hellas On Line
Agiou Konstantinou 59-61
15124, Maroussi
Tel. no: (+30210) 8762309
E-mail address: [EMAIL PROTECTED]
14 matches
Mail list logo
