Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans

No Tom I have talked with more than one support person who could not pronounce English very well and I had a difficult time understanding them. (I lived in Canada and I have heard enough English, Irish, Scottish, Australian and South African accents.) On the citizenship fee, I am well famili

Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans

>Slow down one of the reasons we cannot understand them is that they >cannot speak English well enough to handle support calls. They are speaking English and usually very proper English. The problem is that some people live such insular lives that they boil at the sound of anything that is not

Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans

day, July 30, 2007 1:46:42 AM Subject: Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans all Italians are NOT... sheesh Mike On 7/29/07, mike <[EMAIL PROTECTED]> wrote: > > It's Italian...Jeff was being ironical. > > And no, all Italians are straight from the Go

Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans

, and that could be the causal chain. - Original Message From: Michael Fernando <[EMAIL PROTECTED]> To: COMPUTERGUYS-L@LISTSERV.AOL.COM Sent: Monday, July 30, 2007 7:17:13 AM Subject: Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans On 7/30/07, Rev. Stewart Marshall <[EMAIL

Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans

On 7/30/07, Rev. Stewart Marshall <[EMAIL PROTECTED]> wrote: > Slow down one of the reasons we cannot understand them is that they > cannot speak English well enough to handle support calls. Jeff's comment was about the _accent_. Had it been about the tech support workers not being able to speak

Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans

all Italians are NOT... sheesh Mike On 7/29/07, mike <[EMAIL PROTECTED]> wrote: > > It's Italian...Jeff was being ironical. > > And no, all Italians are straight from the Godfather. > > Mike > > On 7/29/07, Michael Fernando < [EMAIL PROTECTED]> wrote: > > > > > > And, what's with the "Capiche?"

Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans

Slow down one of the reasons we cannot understand them is that they cannot speak English well enough to handle support calls. I myself am an immigrant and I am married to an immigrant (Although mine grew up speaking English, Canadian!) I also minister to a church that has many immigrants from

Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans

It's Italian...Jeff was being ironical. And no, all Italians are straight from the Godfather. Mike On 7/29/07, Michael Fernando <[EMAIL PROTECTED]> wrote: > > > And, what's with the "Capiche?" Is that mafia-speak? > You lecturing me? Whatever ... > > *

Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans

On 7/29/07, Jeff Wright <[EMAIL PROTECTED]> wrote: > I don't think I'm the one who needs to get used to something. Right! They all should get used to you. The typical attitude of _some_ Americans! *sigh* You can't understand them because they speak with a different _accent_. So what chance

Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans

I don't think I'm the one who needs to get used to something. No, I *don't* have a problem with overseas tech support. I clearly said that. What I do have a problem with is not being able to understand the speaker because of a *very* thick accent. I think speaking clearly is a basic job skill f

Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans

On 7/29/07, Jeff Wright <[EMAIL PROTECTED]> wrote:> ... (who was located in Round Rock, TX, BTW) > ... *again,* not located in this country. > Not that I have a problem with that per se, but sometimes, > you can cut the accent with a knife. Looks like you _do_ have a problem with _that_. There a

Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans

Not by choice. They bought Veritas, who used to make Backup Exec. The situation I'm in may be enough to put me onto a different product. I cringed the day I heard about the sale. On the day of the actual merger, the Symantec CEO was quoted as saying "I don't know why we bought them." Head. De

Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans

All this being said, Jeff...why the blank blank blank are you using symantec? Just curious... Mike On 7/29/07, Jeff Wright <[EMAIL PROTECTED]> wrote: > > > So objective. Compare a real response to a hypothetical and sing the > > praises of what the hypothetical vendor might have done in some fan

Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans

> So objective. Compare a real response to a hypothetical and sing the > praises of what the hypothetical vendor might have done in some fantasy > situation. Are you still sniffing the iPhone glue? These are both real situations, neither is hypothetical, so what is your point? > I have read ma

Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans

>Not to their credit, we're without this machine for 2-3 weeks while it's >repaired off-site. Were this a Dell, I'd have the PC fixed by a tech, on >site, at worst the next day, with minimal downtime. The PC user, in this >case, is productive. The Mac user is not. So objective. Compare a real r

Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans

Thanks, Jeff. Here is more grist for you mill, previously posted. The Linux Action Show complains that the biggest pain in terms of "open shop" support is OSX because Apple takes such pains to disallow OSX running in a virtual session (and those boys are have love for MS). Jeff Wright <[EMAIL PRO

Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans

Well stated Paul. > -Original Message- > I think the article is mistaken about the conservatism of IT > departments. > (Surely there is misinformation coming sales reps - eg MS - about other > technologies but I think they take advantage of a certain reality and > don't > create it.) > >

Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans

I decided to google ATS. http://tinyurl.com/388uun Gosh, what an objective source. And a phantom IT manager with no name or ability to confirm the claim. What a story. Here's mine. We lost yet another eMac to a logic board failure, which has to be replaced to fix the problem. To their credit

Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans

Huh? My point was not a "pro-MS" point but I'll bite. Is your point that MS technology so bad diversifing away from it will ultimately pay off? (I can see that.) Or was your point that you can't remain static with an IT strategy? (I can see that). Still, computing is full of examples of pro

Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans

>Adding more configurations and more technologies, tools to support probably >adds to IT resources in a non-linear manner. This is a long-winded way to say "F-E-A-R." Windows punishes anyone who thinks independently and deviates from "the Microsoft way." If you do MS will do its best to break

Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans

I think the article is mistaken about the conservatism of IT departments. (Surely there is misinformation coming sales reps - eg MS - about other technologies but I think they take advantage of a certain reality and don't create it.) That reality is that IT resources, especially user support res

Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans

On Jul 21, 2007, at 6:05 PM, mike wrote: What system are they using where they are tortured or being punished? The folks where I work have to use machines running Windows because of software requirements. They have problems with those computers, and spend a fair amount of downtime fixing

Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans

On Jul 21, 2007, at 6:27 PM, Tom Piwowar wrote: Fear comes from working with a system that constantly punishes its user. I could not agree more. I know that in this case the reluctance to delve into a new type of operating system is predicated upon past experiences which have been fraught

Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans

What system are they using where they are tortured or being punished? On a recent macbreak podcast one of the podcasters said he was basically afraid of windows because he would have no idea how to protect himself from all the bad things out there. I see mac users like this all the time, mac use

Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans

>I think that typical computer users who have long been immersed in >the Windows computing environment, even though they will often freely >admit to having experienced problems that seem to be absent or greatly >mitigated in the Mac world, are just plain afraid to change. Fear comes from workin

Re: [CGUYS] iPhone vs. IT: Clash of the Culture Titans

On Jul 21, 2007, at 6:26 AM, Roger D. Parish wrote: From eWeek.com: I especially liked the end of the article: In my column, I mentioned a report of an IT manager who was lobbying his clients against the iPhone and the Macintosh. He said h

[CGUYS] iPhone vs. IT: Clash of the Culture Titans

Things are quiet; time for a flame war! From eWeek.com: I especially liked the end of the article: In my column, I mentioned a report of an IT manager who was lobbying his clients against the iPhone and the Macintosh. He said he would quit