Re: [AI] HDFC Bank denied account opening due to visual impairment (circular required)

[Harshit Lohia]

Hi,
If HDFC Bank doesn't listens, file complaint with RBI at https://cms.rbi.org.in

On 11/9/23, ganesh reddy  wrote:
> Hi AccessIndians; I am Ganesh reddy from Hyderabad, Telangana.
> I think concern person wants to open HDFC account in Hyderabad.
>
> I have good relation with HDFC since 6 years.
> I have savings account opened with thumb impression, I also have
> Personal loan and credit card
> Sammilitha foundation (Current account) also with HDFC
>
> If they are not accepting any documents; still they stand to open joint
> account;
> just give me my following savings account and ask them to check.
>
> How it opened?
>
> account number:
> 50100260651341
>
> 1. The account is savings.
> 2. Account opened single with out any joint.
> 3. Enjoying debit card, netbanking and mobile banking
>
> Still issue is not solved; just give me call; let me speak with their
> higher authorities.
>
> Or message to HDFC on their FB page
> Mostly they will respond with in a day.
>
> their FaceBook page link:
> https://m.facebook.com/HDFC.bank?refid=13&__tn__=%2Cg
>
> Recently another 2 salary accounts also opened with thumb impression.
>
> Hope you will succeed.
>
> Ganesh Reddy:
> 9666147734
>
>
> On 11/8/23, Cauvery Krishna  wrote:
>> Dear all,
>> A friend of mine in Telangana was denied to open an account in HDFC Bank
>> as
>> she uses thumb print as her signature. The employee forced her to open a
>> joint account with someone who can sign.
>> Requesting you to please share any guidelines or circulars which can be
>> showed to them in order to open a new bank account with thumbprint as
>> signature.
>> Thank you.
>> Regards.
>> Cauvery.
>>
>> --
>> Disclaimer:
>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of
>> the
>> person sending the mail and AI in no way relates itself to its veracity;
>>
>> 2. AI cannot be held liable for any commission/omission based on the
>> mails
>> sent through this mailing list..
>>
>>
>> Search for old postings at:
>> http://www.mail-archive.com/accessindia@accessindia.org.in/
>> ---
>> You received this message because you are subscribed to the Google Groups
>> "AccessIndia" group.
>> To unsubscribe from this group and stop receiving emails from it, send an
>> email to accessindia+unsubscr...@accessindia.org.in.
>> To view this discussion on the web visit
>> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAK%3DRgBAbccCdwJxjWev9h-ewpV_V0YXfNhJ19HUzV0UpGSnP6w%40mail.gmail.com.
>>
>
>
> --
> with regards Ganesh reddy:
>
> Mobile:
> 9666147734
>
> Watsapp me on by clicking below URL:
> https://api.whatsapp.com/send?phone=919666147734
>
> Friend me on FaceBook With below link:
> https://www.facebook.com/profile.php?id=100014149961654
>
> connect me on linkdin:
> https://www.Linkdin/profile/GaniGK8
>
> --
> Disclaimer:
> 1. Contents of the mails, factual, or otherwise, reflect the thinking of the
> person sending the mail and AI in no way relates itself to its veracity;
>
> 2. AI cannot be held liable for any commission/omission based on the mails
> sent through this mailing list..
>
>
> Search for old postings at:
> http://www.mail-archive.com/accessindia@accessindia.org.in/
> ---
> You received this message because you are subscribed to the Google Groups
> "AccessIndia" group.
> To unsubscribe from this group and stop receiving emails from it, send an
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>


-- 
Thanks & Regards
Harshit Lohia

-- 
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the 
person sending the mail and AI in no way relates itself to its veracity;

2. AI cannot be held liable for any commission/omission based on the mails sent 
through this mailing list..


Search for old postings at:
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Re: [AI] HDFC Bank denied account opening due to visual impairment (circular required)

[ganesh reddy]

Hi AccessIndians; I am Ganesh reddy from Hyderabad, Telangana.
I think concern person wants to open HDFC account in Hyderabad.

I have good relation with HDFC since 6 years.
I have savings account opened with thumb impression, I also have
Personal loan and credit card
Sammilitha foundation (Current account) also with HDFC

If they are not accepting any documents; still they stand to open joint account;
just give me my following savings account and ask them to check.

How it opened?

account number:
50100260651341

1. The account is savings.
2. Account opened single with out any joint.
3. Enjoying debit card, netbanking and mobile banking

Still issue is not solved; just give me call; let me speak with their
higher authorities.

Or message to HDFC on their FB page
Mostly they will respond with in a day.

their FaceBook page link:
https://m.facebook.com/HDFC.bank?refid=13&__tn__=%2Cg

Recently another 2 salary accounts also opened with thumb impression.

Hope you will succeed.

Ganesh Reddy:
9666147734


On 11/8/23, Cauvery Krishna  wrote:
> Dear all,
> A friend of mine in Telangana was denied to open an account in HDFC Bank as
> she uses thumb print as her signature. The employee forced her to open a
> joint account with someone who can sign.
> Requesting you to please share any guidelines or circulars which can be
> showed to them in order to open a new bank account with thumbprint as
> signature.
> Thank you.
> Regards.
> Cauvery.
>
> --
> Disclaimer:
> 1. Contents of the mails, factual, or otherwise, reflect the thinking of the
> person sending the mail and AI in no way relates itself to its veracity;
>
> 2. AI cannot be held liable for any commission/omission based on the mails
> sent through this mailing list..
>
>
> Search for old postings at:
> http://www.mail-archive.com/accessindia@accessindia.org.in/
> ---
> You received this message because you are subscribed to the Google Groups
> "AccessIndia" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to accessindia+unsubscr...@accessindia.org.in.
> To view this discussion on the web visit
> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAK%3DRgBAbccCdwJxjWev9h-ewpV_V0YXfNhJ19HUzV0UpGSnP6w%40mail.gmail.com.
>


-- 
with regards Ganesh reddy:

Mobile:
9666147734

Watsapp me on by clicking below URL:
https://api.whatsapp.com/send?phone=919666147734

Friend me on FaceBook With below link:
https://www.facebook.com/profile.php?id=100014149961654

connect me on linkdin:
https://www.Linkdin/profile/GaniGK8

-- 
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the 
person sending the mail and AI in no way relates itself to its veracity;

2. AI cannot be held liable for any commission/omission based on the mails sent 
through this mailing list..


Search for old postings at:
http://www.mail-archive.com/accessindia@accessindia.org.in/
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You received this message because you are subscribed to the Google Groups 
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Re: [AI] HDFC Bank denied account opening due to visual impairment (circular required)

[Shahzada Saleem]

dear cauvery,
two years back i had faced same problem with hdfc.
i had tried multiple ways to make them understand even i have shoen
them RBI guidelines but unfortunately they were not ready to except
that as well!
i had tried four branches of hdfc near by me but almost same
experience from everywerre.
conclusion of all four BMS was "you are not able to sign that is why
we consider you not literate and we have our own set of guidelines and
we are bound to follow that only not RBI's"
finally i had dropped a mail here in access india and i've got few of
the working solutions let me suggest you if in case may it work for
you?
1 try registering a complain in hdfc complain portal
https://leads.hdfcbank.com/applications/webforms/apply/grievance_redressal_form.asp
what was work in my case send an email explaining all the things to
supp...@hdfc.com
there may be some changes into email address so you can check at there
portal for this on contac us page.
i had sended them a long with complete details including managing
director at managingdirec...@hdfc.com again you have to check for this
email address it is there in there portal.
after sending the email within three days i have got call from all
four branches asking that when you will visit to open account and they
were apologizing for there mistakes do analyze what will suit to you
and go forward.
i hope this will surely help your friend.
thanks shahzada

On 11/8/23, pavan kallem  wrote:
> Hey Cauvery, tried sending via this mail many RBI master circulars,
> judgements, guide to access services for persons with special needs
> and 2016 RPWD rules but it is strangely saying that This page isn’t
> working
> mail.google.com is currently unable to handle this request.
>
> do send your what sap where I hopefully can attach there to my number
> specified in previous mail. apologies for not helping you urgently!
>
> On 11/8/23, Cauvery Krishna  wrote:
>> Dear Pavan,
>> Thank you so much for your message. Due to the urgency of the matter, it
>> would be great if you could attach the documents that you mentioned as
>> PDF
>> to this email.
>> Tregards.
>> Cauvery.
>>
>> On Wed, 8 Nov 2023, 15:13 pavan kallem, 
>> wrote:
>>
>>> Varun,
>>>
>>> I wholeheartedly empathize with your experience at HDFC Bank in 2016.
>>> It is disheartening to hear that you encountered such disinterest and
>>> unwillingness to assist you, despite providing all the necessary
>>> documentation and following the bank's own guidelines.
>>> As a disability activist, I am particularly concerned about the
>>> implications of this incident for individuals with disabilities.
>>> People with disabilities often face additional barriers when accessing
>>> services, and it is crucial that financial institutions like HDFC Bank
>>> take proactive steps to ensure that their practices are inclusive and
>>> accessible to all.
>>> I applaud your decision to escalate the matter to the bank's Nodal
>>> Officer and bring this issue to light. It is only through such actions
>>> that we can hold institutions accountable and advocate for positive
>>> change.
>>> I am hopeful that your experience has prompted HDFC Bank to review its
>>> customer service practices and take steps to improve accessibility for
>>> all. I believe that all individuals, regardless of their abilities,
>>> should have equal access to financial services and the opportunity to
>>> participate fully in society.
>>> Thank you for sharing your story. Your experience serves as a reminder
>>> of the importance of advocating for disability rights and ensuring
>>> that our society is truly inclusive.
>>> Sincerely,
>>>
>>> On 11/8/23, varun mehato  wrote:
>>> > My Unfortunate Experience with HDFC Bank in 2016
>>> >
>>> > Dear All,
>>> > My Name is Varun
>>> > I hope this message finds you well. I would like to recount an
>>> > incident that occurred in 2016 when I tried to open an account with
>>> > HDFC Bank. Although this incident is from the past, it remains a
>>> > glaring example of the importance of customer service and the role
>>> > that banking institutions play in ensuring a positive customer
>>> > experience.
>>> >
>>> > In 2016, I embarked on the journey to open an account with HDFC Bank.
>>> > I initially had high hopes for a smooth and efficient process.
>>> > However, what should have been a straightforward task turned into a
>>> > frustrating ordeal. Despite providing all the necessary documents and
>>> > even referencing their own circular, the bank staff appeared
>>> > disinterested and unwilling to assist me.
>>> >
>>> > After exhausting all available avenues, I felt compelled to escalate
>>> > the matter by contacting the bank's Nodal Officer. Only then did I
>>> > receive any substantial attention. My experience with HDFC Bank serves
>>> > as a stark reminder of the essential nature of customer-centric
>>> > practices in the banking sector and the duty of financial institutions
>>> > to take customer complaints seriously.
>>> >
>>> > 

Re: [AI] HDFC Bank denied account opening due to visual impairment (circular required)

[pavan kallem]

Hey Cauvery, tried sending via this mail many RBI master circulars,
judgements, guide to access services for persons with special needs
and 2016 RPWD rules but it is strangely saying that This page isn’t
working
mail.google.com is currently unable to handle this request.

do send your what sap where I hopefully can attach there to my number
specified in previous mail. apologies for not helping you urgently!

On 11/8/23, Cauvery Krishna  wrote:
> Dear Pavan,
> Thank you so much for your message. Due to the urgency of the matter, it
> would be great if you could attach the documents that you mentioned as PDF
> to this email.
> Tregards.
> Cauvery.
>
> On Wed, 8 Nov 2023, 15:13 pavan kallem,  wrote:
>
>> Varun,
>>
>> I wholeheartedly empathize with your experience at HDFC Bank in 2016.
>> It is disheartening to hear that you encountered such disinterest and
>> unwillingness to assist you, despite providing all the necessary
>> documentation and following the bank's own guidelines.
>> As a disability activist, I am particularly concerned about the
>> implications of this incident for individuals with disabilities.
>> People with disabilities often face additional barriers when accessing
>> services, and it is crucial that financial institutions like HDFC Bank
>> take proactive steps to ensure that their practices are inclusive and
>> accessible to all.
>> I applaud your decision to escalate the matter to the bank's Nodal
>> Officer and bring this issue to light. It is only through such actions
>> that we can hold institutions accountable and advocate for positive
>> change.
>> I am hopeful that your experience has prompted HDFC Bank to review its
>> customer service practices and take steps to improve accessibility for
>> all. I believe that all individuals, regardless of their abilities,
>> should have equal access to financial services and the opportunity to
>> participate fully in society.
>> Thank you for sharing your story. Your experience serves as a reminder
>> of the importance of advocating for disability rights and ensuring
>> that our society is truly inclusive.
>> Sincerely,
>>
>> On 11/8/23, varun mehato  wrote:
>> > My Unfortunate Experience with HDFC Bank in 2016
>> >
>> > Dear All,
>> > My Name is Varun
>> > I hope this message finds you well. I would like to recount an
>> > incident that occurred in 2016 when I tried to open an account with
>> > HDFC Bank. Although this incident is from the past, it remains a
>> > glaring example of the importance of customer service and the role
>> > that banking institutions play in ensuring a positive customer
>> > experience.
>> >
>> > In 2016, I embarked on the journey to open an account with HDFC Bank.
>> > I initially had high hopes for a smooth and efficient process.
>> > However, what should have been a straightforward task turned into a
>> > frustrating ordeal. Despite providing all the necessary documents and
>> > even referencing their own circular, the bank staff appeared
>> > disinterested and unwilling to assist me.
>> >
>> > After exhausting all available avenues, I felt compelled to escalate
>> > the matter by contacting the bank's Nodal Officer. Only then did I
>> > receive any substantial attention. My experience with HDFC Bank serves
>> > as a stark reminder of the essential nature of customer-centric
>> > practices in the banking sector and the duty of financial institutions
>> > to take customer complaints seriously.
>> >
>> > I feel it is necessary to offer a constructive critique of HDFC Bank,
>> > as this experience from 2016 underscores the need for continuous
>> > improvement in customer service practices. Banks and other financial
>> > institutions are integral to the lives of their customers, and as
>> > such, they should consistently uphold the highest standards of service
>> > and attentiveness.
>> >
>> > --
>> > Disclaimer:
>> > 1. Contents of the mails, factual, or otherwise, reflect the thinking
>> > of
>> the
>> > person sending the mail and AI in no way relates itself to its
>> > veracity;
>> >
>> > 2. AI cannot be held liable for any commission/omission based on the
>> mails
>> > sent through this mailing list..
>> >
>> >
>> > Search for old postings at:
>> > http://www.mail-archive.com/accessindia@accessindia.org.in/
>> > ---
>> > You received this message because you are subscribed to the Google
>> > Groups
>> > "AccessIndia" group.
>> > To unsubscribe from this group and stop receiving emails from it, send
>> > an
>> > email to accessindia+unsubscr...@accessindia.org.in.
>> > To view this discussion on the web visit
>> >
>> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAJtur8A2_W-vP8EsibzF2uQ9rFNGJ85sq23Y1kqAB9jAAcGZHw%40mail.gmail.com
>> .
>> >
>>
>>
>> --
>> Thanks and regards,
>> Pavan Kallem
>>
>> --
>> Disclaimer:
>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of
>> the person sending the mail and AI in no way relates itself to its
>> veracity;
>>
>> 2. AI cannot be 

Re: [AI] HDFC Bank denied account opening due to visual impairment (circular required)

[Cauvery Krishna]

Dear Pavan,
Thank you so much for your message. Due to the urgency of the matter, it
would be great if you could attach the documents that you mentioned as PDF
to this email.
Tregards.
Cauvery.

On Wed, 8 Nov 2023, 15:13 pavan kallem,  wrote:

> Varun,
>
> I wholeheartedly empathize with your experience at HDFC Bank in 2016.
> It is disheartening to hear that you encountered such disinterest and
> unwillingness to assist you, despite providing all the necessary
> documentation and following the bank's own guidelines.
> As a disability activist, I am particularly concerned about the
> implications of this incident for individuals with disabilities.
> People with disabilities often face additional barriers when accessing
> services, and it is crucial that financial institutions like HDFC Bank
> take proactive steps to ensure that their practices are inclusive and
> accessible to all.
> I applaud your decision to escalate the matter to the bank's Nodal
> Officer and bring this issue to light. It is only through such actions
> that we can hold institutions accountable and advocate for positive
> change.
> I am hopeful that your experience has prompted HDFC Bank to review its
> customer service practices and take steps to improve accessibility for
> all. I believe that all individuals, regardless of their abilities,
> should have equal access to financial services and the opportunity to
> participate fully in society.
> Thank you for sharing your story. Your experience serves as a reminder
> of the importance of advocating for disability rights and ensuring
> that our society is truly inclusive.
> Sincerely,
>
> On 11/8/23, varun mehato  wrote:
> > My Unfortunate Experience with HDFC Bank in 2016
> >
> > Dear All,
> > My Name is Varun
> > I hope this message finds you well. I would like to recount an
> > incident that occurred in 2016 when I tried to open an account with
> > HDFC Bank. Although this incident is from the past, it remains a
> > glaring example of the importance of customer service and the role
> > that banking institutions play in ensuring a positive customer
> > experience.
> >
> > In 2016, I embarked on the journey to open an account with HDFC Bank.
> > I initially had high hopes for a smooth and efficient process.
> > However, what should have been a straightforward task turned into a
> > frustrating ordeal. Despite providing all the necessary documents and
> > even referencing their own circular, the bank staff appeared
> > disinterested and unwilling to assist me.
> >
> > After exhausting all available avenues, I felt compelled to escalate
> > the matter by contacting the bank's Nodal Officer. Only then did I
> > receive any substantial attention. My experience with HDFC Bank serves
> > as a stark reminder of the essential nature of customer-centric
> > practices in the banking sector and the duty of financial institutions
> > to take customer complaints seriously.
> >
> > I feel it is necessary to offer a constructive critique of HDFC Bank,
> > as this experience from 2016 underscores the need for continuous
> > improvement in customer service practices. Banks and other financial
> > institutions are integral to the lives of their customers, and as
> > such, they should consistently uphold the highest standards of service
> > and attentiveness.
> >
> > --
> > Disclaimer:
> > 1. Contents of the mails, factual, or otherwise, reflect the thinking of
> the
> > person sending the mail and AI in no way relates itself to its veracity;
> >
> > 2. AI cannot be held liable for any commission/omission based on the
> mails
> > sent through this mailing list..
> >
> >
> > Search for old postings at:
> > http://www.mail-archive.com/accessindia@accessindia.org.in/
> > ---
> > You received this message because you are subscribed to the Google Groups
> > "AccessIndia" group.
> > To unsubscribe from this group and stop receiving emails from it, send an
> > email to accessindia+unsubscr...@accessindia.org.in.
> > To view this discussion on the web visit
> >
> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAJtur8A2_W-vP8EsibzF2uQ9rFNGJ85sq23Y1kqAB9jAAcGZHw%40mail.gmail.com
> .
> >
>
>
> --
> Thanks and regards,
> Pavan Kallem
>
> --
> Disclaimer:
> 1. Contents of the mails, factual, or otherwise, reflect the thinking of
> the person sending the mail and AI in no way relates itself to its veracity;
>
> 2. AI cannot be held liable for any commission/omission based on the mails
> sent through this mailing list..
>
>
> Search for old postings at:
> http://www.mail-archive.com/accessindia@accessindia.org.in/
> ---
> You received this message because you are subscribed to the Google Groups
> "AccessIndia" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to accessindia+unsubscr...@accessindia.org.in.
> To view this discussion on the web visit
> 

Re: [AI] HDFC Bank denied account opening due to visual impairment (circular required)

[pavan kallem]

Varun,

I wholeheartedly empathize with your experience at HDFC Bank in 2016.
It is disheartening to hear that you encountered such disinterest and
unwillingness to assist you, despite providing all the necessary
documentation and following the bank's own guidelines.
As a disability activist, I am particularly concerned about the
implications of this incident for individuals with disabilities.
People with disabilities often face additional barriers when accessing
services, and it is crucial that financial institutions like HDFC Bank
take proactive steps to ensure that their practices are inclusive and
accessible to all.
I applaud your decision to escalate the matter to the bank's Nodal
Officer and bring this issue to light. It is only through such actions
that we can hold institutions accountable and advocate for positive
change.
I am hopeful that your experience has prompted HDFC Bank to review its
customer service practices and take steps to improve accessibility for
all. I believe that all individuals, regardless of their abilities,
should have equal access to financial services and the opportunity to
participate fully in society.
Thank you for sharing your story. Your experience serves as a reminder
of the importance of advocating for disability rights and ensuring
that our society is truly inclusive.
Sincerely,

On 11/8/23, varun mehato  wrote:
> My Unfortunate Experience with HDFC Bank in 2016
>
> Dear All,
> My Name is Varun
> I hope this message finds you well. I would like to recount an
> incident that occurred in 2016 when I tried to open an account with
> HDFC Bank. Although this incident is from the past, it remains a
> glaring example of the importance of customer service and the role
> that banking institutions play in ensuring a positive customer
> experience.
>
> In 2016, I embarked on the journey to open an account with HDFC Bank.
> I initially had high hopes for a smooth and efficient process.
> However, what should have been a straightforward task turned into a
> frustrating ordeal. Despite providing all the necessary documents and
> even referencing their own circular, the bank staff appeared
> disinterested and unwilling to assist me.
>
> After exhausting all available avenues, I felt compelled to escalate
> the matter by contacting the bank's Nodal Officer. Only then did I
> receive any substantial attention. My experience with HDFC Bank serves
> as a stark reminder of the essential nature of customer-centric
> practices in the banking sector and the duty of financial institutions
> to take customer complaints seriously.
>
> I feel it is necessary to offer a constructive critique of HDFC Bank,
> as this experience from 2016 underscores the need for continuous
> improvement in customer service practices. Banks and other financial
> institutions are integral to the lives of their customers, and as
> such, they should consistently uphold the highest standards of service
> and attentiveness.
>
> --
> Disclaimer:
> 1. Contents of the mails, factual, or otherwise, reflect the thinking of the
> person sending the mail and AI in no way relates itself to its veracity;
>
> 2. AI cannot be held liable for any commission/omission based on the mails
> sent through this mailing list..
>
>
> Search for old postings at:
> http://www.mail-archive.com/accessindia@accessindia.org.in/
> ---
> You received this message because you are subscribed to the Google Groups
> "AccessIndia" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to accessindia+unsubscr...@accessindia.org.in.
> To view this discussion on the web visit
> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAJtur8A2_W-vP8EsibzF2uQ9rFNGJ85sq23Y1kqAB9jAAcGZHw%40mail.gmail.com.
>


-- 
Thanks and regards,
Pavan Kallem

-- 
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the 
person sending the mail and AI in no way relates itself to its veracity;

2. AI cannot be held liable for any commission/omission based on the mails sent 
through this mailing list..


Search for old postings at:
http://www.mail-archive.com/accessindia@accessindia.org.in/
--- 
You received this message because you are subscribed to the Google Groups 
"AccessIndia" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to accessindia+unsubscr...@accessindia.org.in.
To view this discussion on the web visit 
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Re: [AI] HDFC Bank denied account opening due to visual impairment (circular required)

[varun mehato]

My Unfortunate Experience with HDFC Bank in 2016

Dear All,
My Name is Varun
I hope this message finds you well. I would like to recount an
incident that occurred in 2016 when I tried to open an account with
HDFC Bank. Although this incident is from the past, it remains a
glaring example of the importance of customer service and the role
that banking institutions play in ensuring a positive customer
experience.

In 2016, I embarked on the journey to open an account with HDFC Bank.
I initially had high hopes for a smooth and efficient process.
However, what should have been a straightforward task turned into a
frustrating ordeal. Despite providing all the necessary documents and
even referencing their own circular, the bank staff appeared
disinterested and unwilling to assist me.

After exhausting all available avenues, I felt compelled to escalate
the matter by contacting the bank's Nodal Officer. Only then did I
receive any substantial attention. My experience with HDFC Bank serves
as a stark reminder of the essential nature of customer-centric
practices in the banking sector and the duty of financial institutions
to take customer complaints seriously.

I feel it is necessary to offer a constructive critique of HDFC Bank,
as this experience from 2016 underscores the need for continuous
improvement in customer service practices. Banks and other financial
institutions are integral to the lives of their customers, and as
such, they should consistently uphold the highest standards of service
and attentiveness.

-- 
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person sending the mail and AI in no way relates itself to its veracity;

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Re: [AI] HDFC Bank denied account opening due to visual impairment (circular required)

[pavan kallem]

Dear Cauvery,
I hope this email finds you well.
I'm writing to you today because I understand that your friend in
Telangana was denied an opportunity to open an account at HDFC Bank
solely due to her reliance on thumbprint as a signature. This incident
highlights the ongoing discrimination faced by individuals with
disabilities and the need for greater accessibility within banking
services.
As a lawyer and disability activist based in Telangana, I am committed
to advocating for the rights of persons with disabilities and ensuring
their equal access to all essential services. I would be honored to
assist your friend in obtaining the necessary accommodations to open a
bank account. I can liaise with bank representatives on her behalf and
provide them with the relevant documentation to support her request.
Here are some guidelines and circulars that can be shared with the
bank representatives to advocate for your friend's right to open a
bank account:
•
The Banking Codes and Practices guidelines issued by the Reserve Bank
of India (RBI) mandate that banks provide "reasonable accommodations"
to persons with disabilities to enable them to access banking
services.
•
The Rights of Persons with Disabilities Act, 2016 recognizes the
fundamental right of individuals with disabilities to equal access to
banking services, including account opening and operation.
•
The Persons with Disabilities (Equal Opportunities, Protection of
Rights and Full Participation) Rules, 2016 stipulate that banks must
provide "assistive devices" and "alternate modes of operation" to
persons with disabilities to facilitate their access to banking
services.
In addition to these guidelines and circulars, I can also provide the
bank representatives with a detailed explanation of your friend's
disability and the specific accommodations she requires.
Please encourage your friend to contact me at my official number at
9908541321 if she is open to discussing her situation further. I am
determined to assist her in securing the necessary accommodations to
open a bank account and exercise her right to financial inclusion.
On a concluding note, I would like to share a thought-provoking quote
by disability rights activist Judith Huemann: "If I have to feel
thankful about an accessible bathroom, when am I ever gonna be equal
in the community?" This quote underscores the importance of
accessibility not as a privilege but as a fundamental right that
individuals with disabilities deserve to enjoy.
Thank you for your time and consideration.
Sincerely, Pavan Kallem.

On 11/8/23, Shankar C  wrote:
> since long time, people are complaining about banking denials and time
> to time, people are helping accordingly in getting the sirculars, but,
> my concern is, when would a blind person get the servicess without the
> sirculars/documentsc
>
> On 11/8/23, Kishore Kumar Koka  wrote:
>> On Wed, 8 Nov 2023 at 12:42 PM, Cauvery Krishna
>> 
>> wrote:
>>
>>> Dear all,
>>> A friend of mine in Telangana was denied to open an account in HDFC Bank
>>> as she uses thumb print as her signature. The employee forced her to
>>> open
>>> a
>>> joint account with someone who can sign.
>>> Requesting you to please share any guidelines or circulars which can be
>>> showed to them in order to open a new bank account with thumbprint as
>>> signature.
>>> Thank you.
>>> Regards.
>>> Cauvery.
>>>
>>> --
>>> Disclaimer:
>>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of
>>> the person sending the mail and AI in no way relates itself to its
>>> veracity;
>>>
>>> 2. AI cannot be held liable for any commission/omission based on the
>>> mails
>>> sent through this mailing list..
>>>
>>>
>>> Search for old postings at:
>>> http://www.mail-archive.com/accessindia@accessindia.org.in/
>>> ---
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>>> Groups
>>> "AccessIndia" group.
>>> To unsubscribe from this group and stop receiving emails from it, send
>>> an
>>> email to accessindia+unsubscr...@accessindia.org.in.
>>> To view this discussion on the web visit
>>> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAK%3DRgBAbccCdwJxjWev9h-ewpV_V0YXfNhJ19HUzV0UpGSnP6w%40mail.gmail.com
>>> 
>>> .
>>>
>> Call me on8096543241 I will guide gyou
>>
>> --
>> Disclaimer:
>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of
>> the
>> person sending the mail and AI in no way relates itself to its veracity;
>>
>> 2. AI cannot be held liable for any commission/omission based on the
>> mails
>> sent through this mailing list..
>>
>>
>> Search for old postings at:
>> http://www.mail-archive.com/accessindia@accessindia.org.in/
>> ---
>> You received this message because you are subscribed to the Google Groups
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>> To unsubscribe from this 

Re: [AI] HDFC Bank denied account opening due to visual impairment (circular required)

[Shankar C]

since long time, people are complaining about banking denials and time
to time, people are helping accordingly in getting the sirculars, but,
my concern is, when would a blind person get the servicess without the
sirculars/documentsc

On 11/8/23, Kishore Kumar Koka  wrote:
> On Wed, 8 Nov 2023 at 12:42 PM, Cauvery Krishna
> 
> wrote:
>
>> Dear all,
>> A friend of mine in Telangana was denied to open an account in HDFC Bank
>> as she uses thumb print as her signature. The employee forced her to open
>> a
>> joint account with someone who can sign.
>> Requesting you to please share any guidelines or circulars which can be
>> showed to them in order to open a new bank account with thumbprint as
>> signature.
>> Thank you.
>> Regards.
>> Cauvery.
>>
>> --
>> Disclaimer:
>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of
>> the person sending the mail and AI in no way relates itself to its
>> veracity;
>>
>> 2. AI cannot be held liable for any commission/omission based on the
>> mails
>> sent through this mailing list..
>>
>>
>> Search for old postings at:
>> http://www.mail-archive.com/accessindia@accessindia.org.in/
>> ---
>> You received this message because you are subscribed to the Google Groups
>> "AccessIndia" group.
>> To unsubscribe from this group and stop receiving emails from it, send an
>> email to accessindia+unsubscr...@accessindia.org.in.
>> To view this discussion on the web visit
>> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAK%3DRgBAbccCdwJxjWev9h-ewpV_V0YXfNhJ19HUzV0UpGSnP6w%40mail.gmail.com
>> 
>> .
>>
> Call me on8096543241 I will guide gyou
>
> --
> Disclaimer:
> 1. Contents of the mails, factual, or otherwise, reflect the thinking of the
> person sending the mail and AI in no way relates itself to its veracity;
>
> 2. AI cannot be held liable for any commission/omission based on the mails
> sent through this mailing list..
>
>
> Search for old postings at:
> http://www.mail-archive.com/accessindia@accessindia.org.in/
> ---
> You received this message because you are subscribed to the Google Groups
> "AccessIndia" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to accessindia+unsubscr...@accessindia.org.in.
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>

-- 
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the 
person sending the mail and AI in no way relates itself to its veracity;

2. AI cannot be held liable for any commission/omission based on the mails sent 
through this mailing list..


Search for old postings at:
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Re: [AI] HDFC Bank denied account opening due to visual impairment (circular required)

[Kishore Kumar Koka]

On Wed, 8 Nov 2023 at 12:42 PM, Cauvery Krishna 
wrote:

> Dear all,
> A friend of mine in Telangana was denied to open an account in HDFC Bank
> as she uses thumb print as her signature. The employee forced her to open a
> joint account with someone who can sign.
> Requesting you to please share any guidelines or circulars which can be
> showed to them in order to open a new bank account with thumbprint as
> signature.
> Thank you.
> Regards.
> Cauvery.
>
> --
> Disclaimer:
> 1. Contents of the mails, factual, or otherwise, reflect the thinking of
> the person sending the mail and AI in no way relates itself to its veracity;
>
> 2. AI cannot be held liable for any commission/omission based on the mails
> sent through this mailing list..
>
>
> Search for old postings at:
> http://www.mail-archive.com/accessindia@accessindia.org.in/
> ---
> You received this message because you are subscribed to the Google Groups
> "AccessIndia" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to accessindia+unsubscr...@accessindia.org.in.
> To view this discussion on the web visit
> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAK%3DRgBAbccCdwJxjWev9h-ewpV_V0YXfNhJ19HUzV0UpGSnP6w%40mail.gmail.com
> 
> .
>
Call me on8096543241 I will guide gyou

-- 
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the 
person sending the mail and AI in no way relates itself to its veracity;

2. AI cannot be held liable for any commission/omission based on the mails sent 
through this mailing list..


Search for old postings at:
http://www.mail-archive.com/accessindia@accessindia.org.in/
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[AI] HDFC Bank denied account opening due to visual impairment (circular required)

[Cauvery Krishna]

Dear all,
A friend of mine in Telangana was denied to open an account in HDFC Bank as
she uses thumb print as her signature. The employee forced her to open a
joint account with someone who can sign.
Requesting you to please share any guidelines or circulars which can be
showed to them in order to open a new bank account with thumbprint as
signature.
Thank you.
Regards.
Cauvery.

-- 
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the 
person sending the mail and AI in no way relates itself to its veracity;

2. AI cannot be held liable for any commission/omission based on the mails sent 
through this mailing list..


Search for old postings at:
http://www.mail-archive.com/accessindia@accessindia.org.in/
--- 
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