Re: [AFMUG] [WISPA Members] Powercode
So after I sent out this email I got a call probably 20 minutes later, we placed an order and I should have a shipping number today. The person that I spoke to also took down the information regarding the emergency line and is going to determine if there's a breakdown in the IVR somewhere because he said I should have got someone on the line when I went to the emergency section. While I'm happy that someone got back to me it's still frustrating that it took a mass email to get a call back in a reasonable time frame. On Wed, Jun 17, 2015 at 3:31 PM, Ryan Ray ryan...@gmail.com wrote: Guess being a customer for over 8 years means nothing (started using Powercode in 2007) So disappointed. [image: Inline image 1] On Wed, Jun 17, 2015 at 3:24 PM, Ryan Ray ryan...@gmail.com wrote: I'm having some serious flashbacks to 2007 Powercode at the moment. Had a BMU die yesterday after we powered it off to move to a different rack. On boot it only gave two beeps and that's it. Phoned the Emergency line which went to some guy's voicemail, left 3 messages over a 5 hour period (7pm - 12am PST). No response. Phoned into support in the morning it took 30 minutes for the helpdesk guy to track down the asset with multiple times on hold. After the final hold period I am told Our support says it's dead, you will have to buy a new one, I'll have sales phone you Asked if they would please phone me today and get the order placed right away so it can ship as soon as possible. He said he can't make any promises but he's going to talk to the sales person personally. Now 5pm on central time so I assume they've all closed up shop for the day. SO FRUSTRATING! WHY?! Is it really that bad they can't take a sales call so I can hand them money to get this tower running smoothly again? Something needs to change over there. On Sat, May 16, 2015 at 12:02 PM, Mike Hammett af...@ics-il.net wrote: I heard he's great. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com -- *From: *That One Guy /sarcasm thatoneguyst...@gmail.com *To: *af@afmug.com *Sent: *Friday, May 15, 2015 8:52:53 PM *Subject: *Re: [AFMUG] [WISPA Members] Powercode Who the hell is Alexander? On Fri, May 15, 2015 at 12:04 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: well, while we're discussing powercode, the biggest / only issue we have right now is google calendar intregration with our installers. last i read on the forum, it was an outdated api issue. is anyone working with powercode on this currently? thanks :) - Original Message - *From:* Adair Winter ada...@amarillowireless.net *To:* memb...@wispa.org *Sent:* Friday, May 15, 2015 11:51 AM *Subject:* Re: [WISPA Members] Powercode Uh.WTH. On May 15, 2015 11:43 AM, Adrian Folsom afol...@ptera.com wrote: So now Jacob is gone too, and personally I am now becoming worried. For those who did not receive the emails, here they are: On May 4, 2015, at 1:12 PM, Simon Westlake si...@powercode.com wrote: Adrian, I wanted to let you know that today is my last day at Powercode. In my absence, please use Jacob as a point of contact - you can reach him at ja...@powercode.com. I greatly appreciate the opportunity I've had to work with you in my time at Powercode, and I wish you all the best in the future. I am confident that I leave you in good hands with the team at Powercode, and that they will continue to provide you with the same exceptional service and quality product as I hope you agree you've received over the past few years. I wish you all the best and I hope our paths cross again in the future! On May 15, 2015, at 6:05 AM, Jacob Kailing ja...@powercode.com wrote: Hello, I am contacting you to inform you that today will be my last day at Powercode. It has been a pleasure getting to know you during our time working together and I wish you continued success in the future. Zach Curry will be your new point of contact in my absence. Please contact supp...@powercode.com or z...@powercode.com for support or sales inquiries. It was a pleasure getting to know you and building a great relationship. I wish you the best! Adrian Folsom, MBA Director of Sales Marketing *Ptera Inc.* d. 509.464.6941 c. 509.294.0027 ptera.com facebook.com/PteraInc | twitter.com/Ptera On Thu, May 14, 2015 at 4:29 PM, Kameron Blomquist kame...@sightlinewireless.com wrote: or here... first i am hearing about it... Interesting. On Thu, May 14, 2015 at 11:16 AM, CBB - Jay Fuller par...@cyberbroadband.net wrote: No email here Sent from my Verizon 4G LTE Smartphone - Reply message - From: Casey|WISPA airl...@airlinkrb.com To: memb...@wispa.org memb...@wispa.org Subject: [WISPA Members] Powercode Date: Thu, May 14, 2015 9:12 AM I never saw an email. Sent from my iPhone On May 14, 2015, at 8:52 AM, Gino Villarini g
Re: [AFMUG] [WISPA Members] Powercode
I'm having some serious flashbacks to 2007 Powercode at the moment. Had a BMU die yesterday after we powered it off to move to a different rack. On boot it only gave two beeps and that's it. Phoned the Emergency line which went to some guy's voicemail, left 3 messages over a 5 hour period (7pm - 12am PST). No response. Phoned into support in the morning it took 30 minutes for the helpdesk guy to track down the asset with multiple times on hold. After the final hold period I am told Our support says it's dead, you will have to buy a new one, I'll have sales phone you Asked if they would please phone me today and get the order placed right away so it can ship as soon as possible. He said he can't make any promises but he's going to talk to the sales person personally. Now 5pm on central time so I assume they've all closed up shop for the day. SO FRUSTRATING! WHY?! Is it really that bad they can't take a sales call so I can hand them money to get this tower running smoothly again? Something needs to change over there. On Sat, May 16, 2015 at 12:02 PM, Mike Hammett af...@ics-il.net wrote: I heard he's great. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com -- *From: *That One Guy /sarcasm thatoneguyst...@gmail.com *To: *af@afmug.com *Sent: *Friday, May 15, 2015 8:52:53 PM *Subject: *Re: [AFMUG] [WISPA Members] Powercode Who the hell is Alexander? On Fri, May 15, 2015 at 12:04 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: well, while we're discussing powercode, the biggest / only issue we have right now is google calendar intregration with our installers. last i read on the forum, it was an outdated api issue. is anyone working with powercode on this currently? thanks :) - Original Message - *From:* Adair Winter ada...@amarillowireless.net *To:* memb...@wispa.org *Sent:* Friday, May 15, 2015 11:51 AM *Subject:* Re: [WISPA Members] Powercode Uh.WTH. On May 15, 2015 11:43 AM, Adrian Folsom afol...@ptera.com wrote: So now Jacob is gone too, and personally I am now becoming worried. For those who did not receive the emails, here they are: On May 4, 2015, at 1:12 PM, Simon Westlake si...@powercode.com wrote: Adrian, I wanted to let you know that today is my last day at Powercode. In my absence, please use Jacob as a point of contact - you can reach him at ja...@powercode.com. I greatly appreciate the opportunity I've had to work with you in my time at Powercode, and I wish you all the best in the future. I am confident that I leave you in good hands with the team at Powercode, and that they will continue to provide you with the same exceptional service and quality product as I hope you agree you've received over the past few years. I wish you all the best and I hope our paths cross again in the future! On May 15, 2015, at 6:05 AM, Jacob Kailing ja...@powercode.com wrote: Hello, I am contacting you to inform you that today will be my last day at Powercode. It has been a pleasure getting to know you during our time working together and I wish you continued success in the future. Zach Curry will be your new point of contact in my absence. Please contact supp...@powercode.com or z...@powercode.com for support or sales inquiries. It was a pleasure getting to know you and building a great relationship. I wish you the best! Adrian Folsom, MBA Director of Sales Marketing *Ptera Inc.* d. 509.464.6941 c. 509.294.0027 ptera.com facebook.com/PteraInc | twitter.com/Ptera On Thu, May 14, 2015 at 4:29 PM, Kameron Blomquist kame...@sightlinewireless.com wrote: or here... first i am hearing about it... Interesting. On Thu, May 14, 2015 at 11:16 AM, CBB - Jay Fuller par...@cyberbroadband.net wrote: No email here Sent from my Verizon 4G LTE Smartphone - Reply message - From: Casey|WISPA airl...@airlinkrb.com To: memb...@wispa.org memb...@wispa.org Subject: [WISPA Members] Powercode Date: Thu, May 14, 2015 9:12 AM I never saw an email. Sent from my iPhone On May 14, 2015, at 8:52 AM, Gino Villarini g...@aeronetpr.com wrote: Me either, got the news here! I think PC is lacking on PR. They should have someone dealing with this “situation” , No one is here on answering questions … From: Darin Steffl darin.ste...@mnwifi.com Reply-To: memb...@wispa.org memb...@wispa.org Date: Thursday, May 14, 2015 at 9:47 AM To: memb...@wispa.org memb...@wispa..org memb...@wispa.org Subject: Re: [WISPA Members] Powercode I never received an email either and assuming Daniel didn't.. I get all emails. Not in spam either. On Thu, May 14, 2015 at 8:22 AM, Adair Winter ada...@amarillowireless.net wrote: It was and Simon had even admitted about I but I know they were working on it. On May 14, 2015 8:20 AM, Tekwav Lists tekwavli...@gmail.com wrote: And not this Powercode customer. In my opinion, I actually think
Re: [AFMUG] [WISPA Members] Powercode
Guess being a customer for over 8 years means nothing (started using Powercode in 2007) So disappointed. [image: Inline image 1] On Wed, Jun 17, 2015 at 3:24 PM, Ryan Ray ryan...@gmail.com wrote: I'm having some serious flashbacks to 2007 Powercode at the moment. Had a BMU die yesterday after we powered it off to move to a different rack. On boot it only gave two beeps and that's it. Phoned the Emergency line which went to some guy's voicemail, left 3 messages over a 5 hour period (7pm - 12am PST). No response. Phoned into support in the morning it took 30 minutes for the helpdesk guy to track down the asset with multiple times on hold. After the final hold period I am told Our support says it's dead, you will have to buy a new one, I'll have sales phone you Asked if they would please phone me today and get the order placed right away so it can ship as soon as possible. He said he can't make any promises but he's going to talk to the sales person personally. Now 5pm on central time so I assume they've all closed up shop for the day. SO FRUSTRATING! WHY?! Is it really that bad they can't take a sales call so I can hand them money to get this tower running smoothly again? Something needs to change over there. On Sat, May 16, 2015 at 12:02 PM, Mike Hammett af...@ics-il.net wrote: I heard he's great. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com -- *From: *That One Guy /sarcasm thatoneguyst...@gmail.com *To: *af@afmug.com *Sent: *Friday, May 15, 2015 8:52:53 PM *Subject: *Re: [AFMUG] [WISPA Members] Powercode Who the hell is Alexander? On Fri, May 15, 2015 at 12:04 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: well, while we're discussing powercode, the biggest / only issue we have right now is google calendar intregration with our installers. last i read on the forum, it was an outdated api issue. is anyone working with powercode on this currently? thanks :) - Original Message - *From:* Adair Winter ada...@amarillowireless.net *To:* memb...@wispa.org *Sent:* Friday, May 15, 2015 11:51 AM *Subject:* Re: [WISPA Members] Powercode Uh.WTH. On May 15, 2015 11:43 AM, Adrian Folsom afol...@ptera.com wrote: So now Jacob is gone too, and personally I am now becoming worried. For those who did not receive the emails, here they are: On May 4, 2015, at 1:12 PM, Simon Westlake si...@powercode.com wrote: Adrian, I wanted to let you know that today is my last day at Powercode. In my absence, please use Jacob as a point of contact - you can reach him at ja...@powercode.com. I greatly appreciate the opportunity I've had to work with you in my time at Powercode, and I wish you all the best in the future. I am confident that I leave you in good hands with the team at Powercode, and that they will continue to provide you with the same exceptional service and quality product as I hope you agree you've received over the past few years. I wish you all the best and I hope our paths cross again in the future! On May 15, 2015, at 6:05 AM, Jacob Kailing ja...@powercode.com wrote: Hello, I am contacting you to inform you that today will be my last day at Powercode. It has been a pleasure getting to know you during our time working together and I wish you continued success in the future. Zach Curry will be your new point of contact in my absence. Please contact supp...@powercode.com or z...@powercode.com for support or sales inquiries. It was a pleasure getting to know you and building a great relationship. I wish you the best! Adrian Folsom, MBA Director of Sales Marketing *Ptera Inc.* d. 509.464.6941 c. 509.294.0027 ptera.com facebook.com/PteraInc | twitter.com/Ptera On Thu, May 14, 2015 at 4:29 PM, Kameron Blomquist kame...@sightlinewireless.com wrote: or here... first i am hearing about it... Interesting. On Thu, May 14, 2015 at 11:16 AM, CBB - Jay Fuller par...@cyberbroadband.net wrote: No email here Sent from my Verizon 4G LTE Smartphone - Reply message - From: Casey|WISPA airl...@airlinkrb.com To: memb...@wispa.org memb...@wispa.org Subject: [WISPA Members] Powercode Date: Thu, May 14, 2015 9:12 AM I never saw an email. Sent from my iPhone On May 14, 2015, at 8:52 AM, Gino Villarini g...@aeronetpr.com wrote: Me either, got the news here! I think PC is lacking on PR. They should have someone dealing with this “situation” , No one is here on answering questions … From: Darin Steffl darin.ste...@mnwifi.com Reply-To: memb...@wispa.org memb...@wispa.org Date: Thursday, May 14, 2015 at 9:47 AM To: memb...@wispa.org memb...@wispa..org memb...@wispa.org Subject: Re: [WISPA Members] Powercode I never received an email either and assuming Daniel didn't.. I get all emails. Not in spam either. On Thu, May 14, 2015 at 8:22 AM, Adair Winter ada...@amarillowireless.net wrote
Re: [AFMUG] [WISPA Members] Powercode Announcement
i am not sure i'd call these changes minor... - Original Message - From: James Bertram (Powercode) To: af@afmug.com ; memb...@wispa.org Sent: Wednesday, May 27, 2015 4:42 PM Subject: [WISPA Members] Powercode Announcement Wisp Community, I just wanted to send out an email representing Powercode, myself, and the entire team behind Powercode. Neither Powercode nor Bertram Wireless were sold, we are all still here and going strong. Powercode is in wonderful hands with strong intuitive team in developing code, timely resolutions, and increasing the general user experience as a whole. There is an entire team of Strong Developers, Support Staff, and Graphic Designers. Our development and support staff has had some minor structural changes. To better suit our customer's needs, we have hired some new staff members and are looking to add more staff. Many customers may have already noticed a decreased turnaround time to their support calls and trouble tickets. We understand how critical Powercode is to our users and their network and want to assure you we are here to help and are moving forward with the product. Our WISP Bertram Wireless, one of the largest in the region, relies on Powercode in the same way our customers rely on Powercode. We understand the direction we need to take with Powercode to make it benefit your business now and for the future. When Powercode was failing back in 2009, I made the executive decision to purchase Powercode because my Company was so deeply integrated with Powercode that the only option in our eyes was to acquire the company and turn the software around for the better. Many Powercode developments are the result of interactions with our users through feature requests and experiences. We want you to know that we still encourage that type of partnership, with you - our valued users. Over the next few months we will develop and announce a roadmap for Powercode. We intend to bring the very best to Powercode: The Complete ISP Solution. Yours truly, James Bertram President and CEO Powercode and Bertram Wireless -- ___ Members mailing list memb...@wispa.org http://lists.wispa.org/mailman/listinfo/members
Re: [AFMUG] [WISPA Members] Powercode
I heard he's great. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com - Original Message - From: That One Guy /sarcasm thatoneguyst...@gmail.com To: af@afmug.com Sent: Friday, May 15, 2015 8:52:53 PM Subject: Re: [AFMUG] [WISPA Members] Powercode Who the hell is Alexander? On Fri, May 15, 2015 at 12:04 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: well, while we're discussing powercode, the biggest / only issue we have right now is google calendar intregration with our installers. last i read on the forum, it was an outdated api issue. is anyone working with powercode on this currently? thanks :) blockquote - Original Message - From: Adair Winter To: memb...@wispa.org Sent: Friday, May 15, 2015 11:51 AM Subject: Re: [WISPA Members] Powercode Uh.WTH. On May 15, 2015 11:43 AM, Adrian Folsom afol...@ptera.com wrote: blockquote So now Jacob is gone too, and personally I am now becoming worried. For those who did not receive the emails, here they are: On May 4, 2015, at 1:12 PM, Simon Westlake si...@powercode.com wrote: Adrian, I wanted to let you know that today is my last day at Powercode. In my absence, please use Jacob as a point of contact - you can reach him at ja...@powercode.com . I greatly appreciate the opportunity I've had to work with you in my time at Powercode, and I wish you all the best in the future. I am confident that I leave you in good hands with the team at Powercode, and that they will continue to provide you with the same exceptional service and quality product as I hope you agree you've received over the past few years. I wish you all the best and I hope our paths cross again in the future! On May 15, 2015, at 6:05 AM, Jacob Kailing ja...@powercode.com wrote: Hello, I am contacting you to inform you that today will be my last day at Powercode. It has been a pleasure getting to know you during our time working together and I wish you continued success in the future. Zach Curry will be your new point of contact in my absence. Please contact supp...@powercode.com or z...@powercode.com for support or sales inquiries. It was a pleasure getting to know you and building a great relationship. I wish you the best! Adrian Folsom, MBA Director of Sales Marketing Ptera Inc. d. 509.464.6941 c. 509.294.0027 ptera.com facebook.com/PteraInc | twitter.com/Ptera On Thu, May 14, 2015 at 4:29 PM, Kameron Blomquist kame...@sightlinewireless.com wrote: blockquote or here... first i am hearing about it... Interesting. On Thu, May 14, 2015 at 11:16 AM, CBB - Jay Fuller par...@cyberbroadband.net wrote: blockquote No email here Sent from my Verizon 4G LTE Smartphone - Reply message - From: Casey|WISPA airl...@airlinkrb.com To: memb...@wispa.org memb...@wispa.org Subject: [WISPA Members] Powercode Date: Thu, May 14, 2015 9:12 AM I never saw an email. Sent from my iPhone On May 14, 2015, at 8:52 AM, Gino Villarini g...@aeronetpr.com wrote: blockquote Me either, got the news here! I think PC is lacking on PR. They should have someone dealing with this “situation” , No one is here on answering questions … From: Darin Steffl darin.ste...@mnwifi.com Reply-To: memb...@wispa.org memb...@wispa.org Date: Thursday, May 14, 2015 at 9:47 AM To: memb...@wispa.org memb...@wispa.org Subject: Re: [WISPA Members] Powercode I never received an email either and assuming Daniel didn't.. I get all emails. Not in spam either. On Thu, May 14, 2015 at 8:22 AM, Adair Winter ada...@amarillowireless.net wrote: blockquote It was and Simon had even admitted about I but I know they were working on it. On May 14, 2015 8:20 AM, Tekwav Lists tekwavli...@gmail.com wrote: blockquote And not this Powercode customer. In my opinion, I actually think their customer service levels are starting to slip. On Thu, May 14, 2015 at 8:18 AM, Adair Winter ada...@amarillowireless.net wrote: blockquote Not this powercode customer. On May 14, 2015 8:16 AM, Josh Luthman j...@imaginenetworksllc.com wrote: blockquote He sent a message announcing it to all Powercode customers. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On May 14, 2015 3:08 AM, Daniel Moore daniel.mo...@unggoy.net wrote: blockquote Does anyone know the truth behind Simon and Powercode? I have seen emails from AF mailing lists that Simon is no longer with them. I am not a member of AF so do not get those emails, can anyone confirm/deny? If this is true, I wonder how this might affect them… as I understand he is (or was) the driving force behind it. -Daniel ___ Members mailing list memb...@wispa.org http://lists.wispa.org/mailman/listinfo/members
Re: [AFMUG] [WISPA Members] Powercode
LOL. Nine women cannot make a baby in one month. I love it. I wish it didn't apply here, but chances are that you hit the nail on the head for where this project is headed. On Sat, May 16, 2015 at 10:15 AM, Chuck McCown ch...@wbmfg.com wrote: http://en.wikipedia.org/wiki/Brooks%27s_law *From:* Jeremy jeremysmi...@gmail.com *Sent:* Friday, May 15, 2015 7:55 PM *To:* af@afmug.com *Subject:* Re: [AFMUG] [WISPA Members] Powercode I don't know but his email made me feel all warm and fuzzy. It is reassuring that they have a plan, and that plan involves hiring people and developing a roadmap. On Fri, May 15, 2015 at 7:52 PM, That One Guy /sarcasm thatoneguyst...@gmail.com wrote: Who the hell is Alexander? On Fri, May 15, 2015 at 12:04 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: well, while we're discussing powercode, the biggest / only issue we have right now is google calendar intregration with our installers. last i read on the forum, it was an outdated api issue. is anyone working with powercode on this currently? thanks :) - Original Message - *From:* Adair Winter ada...@amarillowireless.net *To:* memb...@wispa.org *Sent:* Friday, May 15, 2015 11:51 AM *Subject:* Re: [WISPA Members] Powercode Uh.WTH. On May 15, 2015 11:43 AM, Adrian Folsom afol...@ptera.com wrote: So now Jacob is gone too, and personally I am now becoming worried. For those who did not receive the emails, here they are: On May 4, 2015, at 1:12 PM, Simon Westlake si...@powercode.com wrote: Adrian, I wanted to let you know that today is my last day at Powercode. In my absence, please use Jacob as a point of contact - you can reach him at ja...@powercode.com. I greatly appreciate the opportunity I've had to work with you in my time at Powercode, and I wish you all the best in the future. I am confident that I leave you in good hands with the team at Powercode, and that they will continue to provide you with the same exceptional service and quality product as I hope you agree you've received over the past few years. I wish you all the best and I hope our paths cross again in the future! On May 15, 2015, at 6:05 AM, Jacob Kailing ja...@powercode.com wrote: Hello, I am contacting you to inform you that today will be my last day at Powercode. It has been a pleasure getting to know you during our time working together and I wish you continued success in the future. Zach Curry will be your new point of contact in my absence. Please contact supp...@powercode.com or z...@powercode.com for support or sales inquiries. It was a pleasure getting to know you and building a great relationship. I wish you the best! Adrian Folsom, MBA Director of Sales Marketing *Ptera Inc.* d. 509.464.6941 c. 509.294.0027 ptera.com facebook.com/PteraInc | twitter.com/Ptera On Thu, May 14, 2015 at 4:29 PM, Kameron Blomquist kame...@sightlinewireless.com wrote: or here... first i am hearing about it... Interesting. On Thu, May 14, 2015 at 11:16 AM, CBB - Jay Fuller par...@cyberbroadband.net wrote: No email here Sent from my Verizon 4G LTE Smartphone - Reply message - From: Casey|WISPA airl...@airlinkrb.com To: memb...@wispa.org memb...@wispa.org Subject: [WISPA Members] Powercode Date: Thu, May 14, 2015 9:12 AM I never saw an email. Sent from my iPhone On May 14, 2015, at 8:52 AM, Gino Villarini g...@aeronetpr.com wrote: Me either, got the news here! I think PC is lacking on PR. They should have someone dealing with this “situation” , No one is here on answering questions … From: Darin Steffl darin.ste...@mnwifi.com Reply-To: memb...@wispa.org memb...@wispa.org Date: Thursday, May 14, 2015 at 9:47 AM To: mailto:memb...@wispa..org memb...@wispa..org memb...@wispa.org Subject: Re: [WISPA Members] Powercode I never received an email either and assuming Daniel didn't.. I get all emails. Not in spam either. On Thu, May 14, 2015 at 8:22 AM, Adair Winter ada...@amarillowireless.net wrote: It was and Simon had even admitted about I but I know they were working on it. On May 14, 2015 8:20 AM, Tekwav Lists tekwavli...@gmail.com wrote: And not this Powercode customer. In my opinion, I actually think their customer service levels are starting to slip. On Thu, May 14, 2015 at 8:18 AM, Adair Winter ada...@amarillowireless.net wrote: Not this powercode customer. On May 14, 2015 8:16 AM, Josh Luthman j...@imaginenetworksllc.com wrote: He sent a message announcing it to all Powercode customers. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On May 14, 2015 3:08 AM, Daniel Moore daniel.mo...@unggoy.net wrote: Does anyone know the truth behind Simon and Powercode? I have seen emails from AF mailing lists that Simon is no longer with them. I am not a member of AF so do not get those emails, can anyone confirm
Re: [AFMUG] [WISPA Members] Powercode
http://en.wikipedia.org/wiki/Brooks%27s_law From: Jeremy Sent: Friday, May 15, 2015 7:55 PM To: af@afmug.com Subject: Re: [AFMUG] [WISPA Members] Powercode I don't know but his email made me feel all warm and fuzzy. It is reassuring that they have a plan, and that plan involves hiring people and developing a roadmap. On Fri, May 15, 2015 at 7:52 PM, That One Guy /sarcasm thatoneguyst...@gmail.com wrote: Who the hell is Alexander? On Fri, May 15, 2015 at 12:04 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: well, while we're discussing powercode, the biggest / only issue we have right now is google calendar intregration with our installers. last i read on the forum, it was an outdated api issue. is anyone working with powercode on this currently? thanks :) - Original Message - From: Adair Winter To: memb...@wispa.org Sent: Friday, May 15, 2015 11:51 AM Subject: Re: [WISPA Members] Powercode Uh.WTH. On May 15, 2015 11:43 AM, Adrian Folsom afol...@ptera.com wrote: So now Jacob is gone too, and personally I am now becoming worried. For those who did not receive the emails, here they are: On May 4, 2015, at 1:12 PM, Simon Westlake si...@powercode.com wrote: Adrian, I wanted to let you know that today is my last day at Powercode. In my absence, please use Jacob as a point of contact - you can reach him at ja...@powercode.com. I greatly appreciate the opportunity I've had to work with you in my time at Powercode, and I wish you all the best in the future. I am confident that I leave you in good hands with the team at Powercode, and that they will continue to provide you with the same exceptional service and quality product as I hope you agree you've received over the past few years. I wish you all the best and I hope our paths cross again in the future! On May 15, 2015, at 6:05 AM, Jacob Kailing ja...@powercode.com wrote: Hello, I am contacting you to inform you that today will be my last day at Powercode. It has been a pleasure getting to know you during our time working together and I wish you continued success in the future. Zach Curry will be your new point of contact in my absence. Please contact supp...@powercode.com or z...@powercode.com for support or sales inquiries. It was a pleasure getting to know you and building a great relationship. I wish you the best! Adrian Folsom, MBA Director of Sales Marketing Ptera Inc. d. 509.464.6941 c. 509.294.0027 ptera.com facebook.com/PteraInc | twitter.com/Ptera On Thu, May 14, 2015 at 4:29 PM, Kameron Blomquist kame...@sightlinewireless.com wrote: or here... first i am hearing about it... Interesting. On Thu, May 14, 2015 at 11:16 AM, CBB - Jay Fuller par...@cyberbroadband.net wrote: No email here Sent from my Verizon 4G LTE Smartphone - Reply message - From: Casey|WISPA airl...@airlinkrb.com To: memb...@wispa.org memb...@wispa.org Subject: [WISPA Members] Powercode Date: Thu, May 14, 2015 9:12 AM I never saw an email. Sent from my iPhone On May 14, 2015, at 8:52 AM, Gino Villarini g...@aeronetpr.com wrote: Me either, got the news here! I think PC is lacking on PR. They should have someone dealing with this “situation” , No one is here on answering questions … From: Darin Steffl darin.ste...@mnwifi.com Reply-To: memb...@wispa.org memb...@wispa.org Date: Thursday, May 14, 2015 at 9:47 AM To: mailto:memb...@wispa..org; memb...@wispa.org Subject: Re: [WISPA Members] Powercode I never received an email either and assuming Daniel didn't.. I get all emails. Not in spam either. On Thu, May 14, 2015 at 8:22 AM, Adair Winter ada...@amarillowireless.net wrote: It was and Simon had even admitted about I but I know they were working on it. On May 14, 2015 8:20 AM, Tekwav Lists tekwavli...@gmail.com wrote: And not this Powercode customer. In my opinion, I actually think their customer service levels are starting to slip. On Thu, May 14, 2015 at 8:18 AM, Adair Winter ada...@amarillowireless.net wrote: Not this powercode customer. On May 14, 2015 8:16 AM, Josh Luthman j...@imaginenetworksllc.com wrote: He sent a message announcing it to all Powercode customers. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100
Re: [AFMUG] [WISPA Members] Powercode
I don't know but his email made me feel all warm and fuzzy. It is reassuring that they have a plan, and that plan involves hiring people and developing a roadmap. On Fri, May 15, 2015 at 7:52 PM, That One Guy /sarcasm thatoneguyst...@gmail.com wrote: Who the hell is Alexander? On Fri, May 15, 2015 at 12:04 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: well, while we're discussing powercode, the biggest / only issue we have right now is google calendar intregration with our installers. last i read on the forum, it was an outdated api issue. is anyone working with powercode on this currently? thanks :) - Original Message - *From:* Adair Winter ada...@amarillowireless.net *To:* memb...@wispa.org *Sent:* Friday, May 15, 2015 11:51 AM *Subject:* Re: [WISPA Members] Powercode Uh.WTH. On May 15, 2015 11:43 AM, Adrian Folsom afol...@ptera.com wrote: So now Jacob is gone too, and personally I am now becoming worried. For those who did not receive the emails, here they are: On May 4, 2015, at 1:12 PM, Simon Westlake si...@powercode.com wrote: Adrian, I wanted to let you know that today is my last day at Powercode. In my absence, please use Jacob as a point of contact - you can reach him at ja...@powercode.com. I greatly appreciate the opportunity I've had to work with you in my time at Powercode, and I wish you all the best in the future. I am confident that I leave you in good hands with the team at Powercode, and that they will continue to provide you with the same exceptional service and quality product as I hope you agree you've received over the past few years. I wish you all the best and I hope our paths cross again in the future! On May 15, 2015, at 6:05 AM, Jacob Kailing ja...@powercode.com wrote: Hello, I am contacting you to inform you that today will be my last day at Powercode. It has been a pleasure getting to know you during our time working together and I wish you continued success in the future. Zach Curry will be your new point of contact in my absence. Please contact supp...@powercode.com or z...@powercode.com for support or sales inquiries. It was a pleasure getting to know you and building a great relationship. I wish you the best! Adrian Folsom, MBA Director of Sales Marketing *Ptera Inc.* d. 509.464.6941 c. 509.294.0027 ptera.com facebook.com/PteraInc | twitter.com/Ptera On Thu, May 14, 2015 at 4:29 PM, Kameron Blomquist kame...@sightlinewireless.com wrote: or here... first i am hearing about it... Interesting. On Thu, May 14, 2015 at 11:16 AM, CBB - Jay Fuller par...@cyberbroadband.net wrote: No email here Sent from my Verizon 4G LTE Smartphone - Reply message - From: Casey|WISPA airl...@airlinkrb.com To: memb...@wispa.org memb...@wispa.org Subject: [WISPA Members] Powercode Date: Thu, May 14, 2015 9:12 AM I never saw an email. Sent from my iPhone On May 14, 2015, at 8:52 AM, Gino Villarini g...@aeronetpr.com wrote: Me either, got the news here! I think PC is lacking on PR. They should have someone dealing with this “situation” , No one is here on answering questions … From: Darin Steffl darin.ste...@mnwifi.com Reply-To: memb...@wispa.org memb...@wispa.org Date: Thursday, May 14, 2015 at 9:47 AM To: memb...@wispa.org memb...@wispa..org memb...@wispa.org Subject: Re: [WISPA Members] Powercode I never received an email either and assuming Daniel didn't.. I get all emails. Not in spam either. On Thu, May 14, 2015 at 8:22 AM, Adair Winter ada...@amarillowireless.net wrote: It was and Simon had even admitted about I but I know they were working on it. On May 14, 2015 8:20 AM, Tekwav Lists tekwavli...@gmail.com wrote: And not this Powercode customer. In my opinion, I actually think their customer service levels are starting to slip. On Thu, May 14, 2015 at 8:18 AM, Adair Winter ada...@amarillowireless.net wrote: Not this powercode customer. On May 14, 2015 8:16 AM, Josh Luthman j...@imaginenetworksllc.com wrote: He sent a message announcing it to all Powercode customers. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On May 14, 2015 3:08 AM, Daniel Moore daniel.mo...@unggoy.net wrote: Does anyone know the truth behind Simon and Powercode? I have seen emails from AF mailing lists that Simon is no longer with them. I am not a member of AF so do not get those emails, can anyone confirm/deny? If this is true, I wonder how this might affect them… as I understand he is (or was) the driving force behind it. -Daniel ___ Members mailing list memb...@wispa.org http://lists.wispa.org/mailman/listinfo/members ___ Members mailing list memb...@wispa.org http://lists.wispa.org/mailman/listinfo/members
Re: [AFMUG] [WISPA Members] Powercode
Who the hell is Alexander? On Fri, May 15, 2015 at 12:04 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: well, while we're discussing powercode, the biggest / only issue we have right now is google calendar intregration with our installers. last i read on the forum, it was an outdated api issue. is anyone working with powercode on this currently? thanks :) - Original Message - *From:* Adair Winter ada...@amarillowireless.net *To:* memb...@wispa.org *Sent:* Friday, May 15, 2015 11:51 AM *Subject:* Re: [WISPA Members] Powercode Uh.WTH. On May 15, 2015 11:43 AM, Adrian Folsom afol...@ptera.com wrote: So now Jacob is gone too, and personally I am now becoming worried. For those who did not receive the emails, here they are: On May 4, 2015, at 1:12 PM, Simon Westlake si...@powercode.com wrote: Adrian, I wanted to let you know that today is my last day at Powercode. In my absence, please use Jacob as a point of contact - you can reach him at ja...@powercode.com. I greatly appreciate the opportunity I've had to work with you in my time at Powercode, and I wish you all the best in the future. I am confident that I leave you in good hands with the team at Powercode, and that they will continue to provide you with the same exceptional service and quality product as I hope you agree you've received over the past few years. I wish you all the best and I hope our paths cross again in the future! On May 15, 2015, at 6:05 AM, Jacob Kailing ja...@powercode.com wrote: Hello, I am contacting you to inform you that today will be my last day at Powercode. It has been a pleasure getting to know you during our time working together and I wish you continued success in the future. Zach Curry will be your new point of contact in my absence. Please contact supp...@powercode.com or z...@powercode.com for support or sales inquiries. It was a pleasure getting to know you and building a great relationship. I wish you the best! Adrian Folsom, MBA Director of Sales Marketing *Ptera Inc.* d. 509.464.6941 c. 509.294.0027 ptera.com facebook.com/PteraInc | twitter.com/Ptera On Thu, May 14, 2015 at 4:29 PM, Kameron Blomquist kame...@sightlinewireless.com wrote: or here... first i am hearing about it... Interesting. On Thu, May 14, 2015 at 11:16 AM, CBB - Jay Fuller par...@cyberbroadband.net wrote: No email here Sent from my Verizon 4G LTE Smartphone - Reply message - From: Casey|WISPA airl...@airlinkrb.com To: memb...@wispa.org memb...@wispa.org Subject: [WISPA Members] Powercode Date: Thu, May 14, 2015 9:12 AM I never saw an email. Sent from my iPhone On May 14, 2015, at 8:52 AM, Gino Villarini g...@aeronetpr.com wrote: Me either, got the news here! I think PC is lacking on PR. They should have someone dealing with this “situation” , No one is here on answering questions … From: Darin Steffl darin.ste...@mnwifi.com Reply-To: memb...@wispa.org memb...@wispa.org Date: Thursday, May 14, 2015 at 9:47 AM To: memb...@wispa.org memb...@wispa..org memb...@wispa.org Subject: Re: [WISPA Members] Powercode I never received an email either and assuming Daniel didn't.. I get all emails. Not in spam either. On Thu, May 14, 2015 at 8:22 AM, Adair Winter ada...@amarillowireless.net wrote: It was and Simon had even admitted about I but I know they were working on it. On May 14, 2015 8:20 AM, Tekwav Lists tekwavli...@gmail.com wrote: And not this Powercode customer. In my opinion, I actually think their customer service levels are starting to slip. On Thu, May 14, 2015 at 8:18 AM, Adair Winter ada...@amarillowireless.net wrote: Not this powercode customer. On May 14, 2015 8:16 AM, Josh Luthman j...@imaginenetworksllc.com wrote: He sent a message announcing it to all Powercode customers. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On May 14, 2015 3:08 AM, Daniel Moore daniel.mo...@unggoy.net wrote: Does anyone know the truth behind Simon and Powercode? I have seen emails from AF mailing lists that Simon is no longer with them. I am not a member of AF so do not get those emails, can anyone confirm/deny? If this is true, I wonder how this might affect them… as I understand he is (or was) the driving force behind it. -Daniel ___ Members mailing list memb...@wispa.org http://lists.wispa.org/mailman/listinfo/members ___ Members mailing list memb...@wispa.org http://lists.wispa.org/mailman/listinfo/members ___ Members mailing list memb...@wispa.org http://lists.wispa.org/mailman/listinfo/members ___ Members mailing list memb...@wispa.org http://lists.wispa.org/mailman/listinfo/members
Re: [AFMUG] [WISPA Members] Powercode
you know, the font used in that email was really prettymade me feel sort of high class... - Original Message - From: That One Guy /sarcasm To: af@afmug.com Sent: Friday, May 15, 2015 8:52 PM Subject: Re: [AFMUG] [WISPA Members] Powercode Who the hell is Alexander? On Fri, May 15, 2015 at 12:04 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: well, while we're discussing powercode, the biggest / only issue we have right now is google calendar intregration with our installers. last i read on the forum, it was an outdated api issue. is anyone working with powercode on this currently? thanks :) - Original Message - From: Adair Winter To: memb...@wispa.org Sent: Friday, May 15, 2015 11:51 AM Subject: Re: [WISPA Members] Powercode Uh.WTH. On May 15, 2015 11:43 AM, Adrian Folsom afol...@ptera.com wrote: So now Jacob is gone too, and personally I am now becoming worried. For those who did not receive the emails, here they are: On May 4, 2015, at 1:12 PM, Simon Westlake si...@powercode.com wrote: Adrian, I wanted to let you know that today is my last day at Powercode. In my absence, please use Jacob as a point of contact - you can reach him at ja...@powercode.com. I greatly appreciate the opportunity I've had to work with you in my time at Powercode, and I wish you all the best in the future. I am confident that I leave you in good hands with the team at Powercode, and that they will continue to provide you with the same exceptional service and quality product as I hope you agree you've received over the past few years. I wish you all the best and I hope our paths cross again in the future! On May 15, 2015, at 6:05 AM, Jacob Kailing ja...@powercode.com wrote: Hello, I am contacting you to inform you that today will be my last day at Powercode. It has been a pleasure getting to know you during our time working together and I wish you continued success in the future. Zach Curry will be your new point of contact in my absence. Please contact supp...@powercode.com or z...@powercode.com for support or sales inquiries. It was a pleasure getting to know you and building a great relationship. I wish you the best! Adrian Folsom, MBA Director of Sales Marketing Ptera Inc. d. 509.464.6941 c. 509.294.0027 ptera.com facebook.com/PteraInc | twitter.com/Ptera On Thu, May 14, 2015 at 4:29 PM, Kameron Blomquist kame...@sightlinewireless.com wrote: or here... first i am hearing about it... Interesting. On Thu, May 14, 2015 at 11:16 AM, CBB - Jay Fuller par...@cyberbroadband.net wrote: No email here Sent from my Verizon 4G LTE Smartphone - Reply message - From: Casey|WISPA airl...@airlinkrb.com To: memb...@wispa.org memb...@wispa.org Subject: [WISPA Members] Powercode Date: Thu, May 14, 2015 9:12 AM I never saw an email. Sent from my iPhone On May 14, 2015, at 8:52 AM, Gino Villarini g...@aeronetpr.com wrote: Me either, got the news here! I think PC is lacking on PR. They should have someone dealing with this “situation” , No one is here on answering questions … From: Darin Steffl darin.ste...@mnwifi.com Reply-To: memb...@wispa.org memb...@wispa.org Date: Thursday, May 14, 2015 at 9:47 AM To: memb...@wispa.org memb...@wispa.org Subject: Re: [WISPA Members] Powercode I never received an email either and assuming Daniel didn't.. I get all emails. Not in spam either. On Thu, May 14, 2015 at 8:22 AM, Adair Winter ada...@amarillowireless.net wrote: It was and Simon had even admitted about I but I know they were working on it. On May 14, 2015 8:20 AM, Tekwav Lists tekwavli...@gmail.com wrote: And not this Powercode customer. In my opinion, I actually think their customer service levels are starting to slip. On Thu, May 14, 2015 at 8:18 AM, Adair Winter ada...@amarillowireless.net wrote: Not this powercode customer. On May 14, 2015 8:16 AM, Josh Luthman j...@imaginenetworksllc.com wrote: He sent a message announcing it to all Powercode customers. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On May 14, 2015 3:08 AM, Daniel Moore
Re: [AFMUG] [WISPA Members] Powercode
well, while we're discussing powercode, the biggest / only issue we have right now is google calendar intregration with our installers. last i read on the forum, it was an outdated api issue. is anyone working with powercode on this currently? thanks :) - Original Message - From: Adair Winter To: memb...@wispa.org Sent: Friday, May 15, 2015 11:51 AM Subject: Re: [WISPA Members] Powercode Uh.WTH. On May 15, 2015 11:43 AM, Adrian Folsom afol...@ptera.com wrote: So now Jacob is gone too, and personally I am now becoming worried. For those who did not receive the emails, here they are: On May 4, 2015, at 1:12 PM, Simon Westlake si...@powercode.com wrote: Adrian, I wanted to let you know that today is my last day at Powercode. In my absence, please use Jacob as a point of contact - you can reach him at ja...@powercode.com. I greatly appreciate the opportunity I've had to work with you in my time at Powercode, and I wish you all the best in the future. I am confident that I leave you in good hands with the team at Powercode, and that they will continue to provide you with the same exceptional service and quality product as I hope you agree you've received over the past few years. I wish you all the best and I hope our paths cross again in the future! On May 15, 2015, at 6:05 AM, Jacob Kailing ja...@powercode.com wrote: Hello, I am contacting you to inform you that today will be my last day at Powercode. It has been a pleasure getting to know you during our time working together and I wish you continued success in the future. Zach Curry will be your new point of contact in my absence. Please contact supp...@powercode.com or z...@powercode.com for support or sales inquiries. It was a pleasure getting to know you and building a great relationship. I wish you the best! Adrian Folsom, MBA Director of Sales Marketing Ptera Inc. d. 509.464.6941 c. 509.294.0027 ptera.com facebook.com/PteraInc | twitter.com/Ptera On Thu, May 14, 2015 at 4:29 PM, Kameron Blomquist kame...@sightlinewireless.com wrote: or here... first i am hearing about it... Interesting. On Thu, May 14, 2015 at 11:16 AM, CBB - Jay Fuller par...@cyberbroadband.net wrote: No email here Sent from my Verizon 4G LTE Smartphone - Reply message - From: Casey|WISPA airl...@airlinkrb.com To: memb...@wispa.org memb...@wispa.org Subject: [WISPA Members] Powercode Date: Thu, May 14, 2015 9:12 AM I never saw an email. Sent from my iPhone On May 14, 2015, at 8:52 AM, Gino Villarini g...@aeronetpr.com wrote: Me either, got the news here! I think PC is lacking on PR. They should have someone dealing with this “situation” , No one is here on answering questions … From: Darin Steffl darin.ste...@mnwifi.com Reply-To: memb...@wispa.org memb...@wispa.org Date: Thursday, May 14, 2015 at 9:47 AM To: memb...@wispa.org memb...@wispa.org Subject: Re: [WISPA Members] Powercode I never received an email either and assuming Daniel didn't.. I get all emails. Not in spam either. On Thu, May 14, 2015 at 8:22 AM, Adair Winter ada...@amarillowireless.net wrote: It was and Simon had even admitted about I but I know they were working on it. On May 14, 2015 8:20 AM, Tekwav Lists tekwavli...@gmail.com wrote: And not this Powercode customer. In my opinion, I actually think their customer service levels are starting to slip. On Thu, May 14, 2015 at 8:18 AM, Adair Winter ada...@amarillowireless.net wrote: Not this powercode customer. On May 14, 2015 8:16 AM, Josh Luthman j...@imaginenetworksllc.com wrote: He sent a message announcing it to all Powercode customers. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On May 14, 2015 3:08 AM, Daniel Moore daniel.mo...@unggoy.net wrote: Does anyone know the truth behind Simon and Powercode? I have seen emails from AF mailing lists that Simon is no longer with them. I am not a member of AF so do not get those emails, can anyone confirm/deny? If this is true, I wonder how this might affect them… as I understand he is (or was) the driving force behind it. -Daniel ___ Members mailing list memb...@wispa.org http://lists.wispa.org/mailman/listinfo/members
