Re: [AFMUG] Centurylink Bogus Fees

2016-02-09 Thread Josh Luthman 
Comcast gets slammed over the modem rental fee.  Do a web search (assuming
you won't use Google =) for it, it's so common even your bad search engines
will come up with it.  If you look at any DSL/phone (land/cell)/cable bill
the charges are only 3/4 of the actual bill.


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Feb 9, 2016 at 1:40 PM, Travis Johnson  wrote:

> I was just helping my daughter setup Centurylink DSL service at her new
> house. They advertise $29.95/month for the service, but when you call and
> talk to the rep, there is an additional "Internet Recovery Fee" of
> $1.99/month. When I asked for specifics about that fee, all she could say
> was "everyone gets charged that... it's how we keep the network running and
> stuff". I think she even tried to throw something about the FCC into the
> conversation once.
>
> Amazing that they can add all these "fees" on top of the advertised price
> and nobody has an issue with it. I don't understand why they don't just
> advertise $1/month internet and then add $29.99/month for their "Internet
> recovery fee". LOL
>
> Travis
>
>

[AFMUG] Centurylink Bogus Fees

2016-02-09 Thread Travis Johnson 
I was just helping my daughter setup Centurylink DSL service at her new 
house. They advertise $29.95/month for the service, but when you call 
and talk to the rep, there is an additional "Internet Recovery Fee" of 
$1.99/month. When I asked for specifics about that fee, all she could 
say was "everyone gets charged that... it's how we keep the network 
running and stuff". I think she even tried to throw something about the 
FCC into the conversation once.


Amazing that they can add all these "fees" on top of the advertised 
price and nobody has an issue with it. I don't understand why they don't 
just advertise $1/month internet and then add $29.99/month for their 
"Internet recovery fee". LOL


Travis

Re: [AFMUG] Centurylink Bogus Fees

2016-02-09 Thread Josh Luthman 
USF is for phone, not Internet.  Besides it wouldn't be 1.99/29.95 (6.64%).


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Feb 9, 2016 at 1:47 PM, Chuck McCown <ch...@wbmfg.com> wrote:

> USF maybe?
>
> -Original Message- From: Travis Johnson Sent: Tuesday, February
> 09, 2016 11:40 AM To: af@afmug.com Subject: [AFMUG] Centurylink Bogus
> Fees
> I was just helping my daughter setup Centurylink DSL service at her new
> house. They advertise $29.95/month for the service, but when you call and
> talk to the rep, there is an additional "Internet Recovery Fee" of
> $1.99/month. When I asked for specifics about that fee, all she could say
> was "everyone gets charged that... it's how we keep the network running and
> stuff". I think she even tried to throw something about the FCC into the
> conversation once.
>
> Amazing that they can add all these "fees" on top of the advertised price
> and nobody has an issue with it. I don't understand why they don't just
> advertise $1/month internet and then add $29.99/month for their "Internet
> recovery fee". LOL
>
> Travis
>
>

Re: [AFMUG] Centurylink Bogus Fees

2016-02-09 Thread Josh Luthman 
IMO it's a "we need more money" fee


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Feb 9, 2016 at 1:50 PM, Chuck McCown <ch...@wbmfg.com> wrote:

> Franchisee tax???
> Something is getting passed along...
> 477 prep fee?
>
> *From:* Josh Luthman <j...@imaginenetworksllc.com>
> *Sent:* Tuesday, February 09, 2016 11:49 AM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] Centurylink Bogus Fees
>
> USF is for phone, not Internet.  Besides it wouldn't be 1.99/29.95 (6.64%).
>
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> On Tue, Feb 9, 2016 at 1:47 PM, Chuck McCown <ch...@wbmfg.com> wrote:
>
>> USF maybe?
>>
>> -Original Message- From: Travis Johnson Sent: Tuesday, February
>> 09, 2016 11:40 AM To: af@afmug.com Subject: [AFMUG] Centurylink Bogus
>> Fees
>> I was just helping my daughter setup Centurylink DSL service at her new
>> house. They advertise $29.95/month for the service, but when you call and
>> talk to the rep, there is an additional "Internet Recovery Fee" of
>> $1.99/month. When I asked for specifics about that fee, all she could say
>> was "everyone gets charged that... it's how we keep the network running and
>> stuff". I think she even tried to throw something about the FCC into the
>> conversation once.
>>
>> Amazing that they can add all these "fees" on top of the advertised price
>> and nobody has an issue with it. I don't understand why they don't just
>> advertise $1/month internet and then add $29.99/month for their "Internet
>> recovery fee". LOL
>>
>> Travis
>>
>>
>

Re: [AFMUG] Centurylink Bogus Fees

2016-02-09 Thread Super WISP 
Heck, I’m on a 2 year contract with Comcast for $99.99/month and they added 
these silly fees.  Comcast Region Sports fee of $3 up from $1 and Broadcast fee 
of $5 up from $3.  Totally unethical.

Mark Chamerlik
Strategic Account Manager-East Coast
[cid:image001.jpg@01D14A33.56536AF0]
630-818-1004 OFFICE
815-822-4490 CELL
ma...@wavonline.com<mailto:ma...@wavonline.com>
www.wavonline.com<http://www.wavonline.com/>

For additional assistance: email 
tea...@wavonline.com<mailto:tea...@wavonline.com>

NEW: 2016 IMPROVEMENTS TO WAV’S BUSINESS 
MANAGEMENT<http://www.wavonline.com/news/system-improvements.aspx>
[Description: twitter-logo-100x100.png]<http://twitter.com/#!/WAVonline/> 
[Description: fb-logo-100x100.png] 
<http://www.facebook.com/pages/WAV-Inc/290775077620146>

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Glen Waldrop
Sent: Tuesday, February 9, 2016 1:15 PM
To: af@afmug.com
Subject: Re: [AFMUG] Centurylink Bogus Fees

Heh, that sounds like a good idea...

$25 I need a new work truck or Corvette surcharge



From: Josh Luthman<mailto:j...@imaginenetworksllc.com>
Sent: Tuesday, February 09, 2016 12:55 PM
To: af@afmug.com<mailto:af@afmug.com>
Subject: Re: [AFMUG] Centurylink Bogus Fees

IMO it's a "we need more money" fee


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Feb 9, 2016 at 1:50 PM, Chuck McCown 
<ch...@wbmfg.com<mailto:ch...@wbmfg.com>> wrote:
Franchisee tax???
Something is getting passed along...
477 prep fee?

From: Josh Luthman<mailto:j...@imaginenetworksllc.com>
Sent: Tuesday, February 09, 2016 11:49 AM
To: af@afmug.com<mailto:af@afmug.com>
Subject: Re: [AFMUG] Centurylink Bogus Fees

USF is for phone, not Internet.  Besides it wouldn't be 1.99/29.95 (6.64%).


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Feb 9, 2016 at 1:47 PM, Chuck McCown 
<ch...@wbmfg.com<mailto:ch...@wbmfg.com>> wrote:
USF maybe?

-Original Message- From: Travis Johnson Sent: Tuesday, February 09, 
2016 11:40 AM To: af@afmug.com<mailto:af@afmug.com> Subject: [AFMUG] 
Centurylink Bogus Fees
I was just helping my daughter setup Centurylink DSL service at her new house. 
They advertise $29.95/month for the service, but when you call and talk to the 
rep, there is an additional "Internet Recovery Fee" of $1.99/month. When I 
asked for specifics about that fee, all she could say was "everyone gets 
charged that... it's how we keep the network running and stuff". I think she 
even tried to throw something about the FCC into the conversation once.

Amazing that they can add all these "fees" on top of the advertised price and 
nobody has an issue with it. I don't understand why they don't just advertise 
$1/month internet and then add $29.99/month for their "Internet recovery fee". 
LOL

Travis





This message is intended only for the use of the individual or entity to which
it is addressed and may contain information that is privileged, confidential and
exempt from disclosure under applicable law. If the reader of this message is
not the intended recipient, or the employee or agent responsible for delivery of
the message to the intended recipient, you are hereby notified that any
dissemination, distribution or copying of this communication is strictly
prohibited. If you have received this communication in error, please notify us
immediately by telephone at 630-818-1000.

Re: [AFMUG] Centurylink Bogus Fees

2016-02-09 Thread Jaime Solorza 
We are currently fight TWC... had 69.99 plan and now want 99.00 for same
service...
On Feb 9, 2016 12:26 PM, "Super WISP" <superw...@wavonline.com> wrote:

> Heck, I’m on a 2 year contract with Comcast for $99.99/month and they
> added these silly fees.  Comcast Region Sports fee of $3 up from $1 and
> Broadcast fee of $5 up from $3.  Totally unethical.
>
>
>
> *Mark Chamerlik*
>
> Strategic Account Manager-East Coast
>
> [image: cid:image001.jpg@01D14A33.56536AF0]
>
> 630-818-1004 OFFICE
>
> 815-822-4490 CELL
>
> ma...@wavonline.com
>
> www.wavonline.com
>
>
>
> For additional assistance: email tea...@wavonline.com
>
>
>
> *NEW*: 2016 IMPROVEMENTS TO WAV’S BUSINESS MANAGEMENT
> <http://www.wavonline.com/news/system-improvements.aspx>
>
> [image: Description: twitter-logo-100x100.png]
> <http://twitter.com/#!/WAVonline/> [image: Description:
> fb-logo-100x100.png]
> <http://www.facebook.com/pages/WAV-Inc/290775077620146>
>
>
>
> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Glen Waldrop
> *Sent:* Tuesday, February 9, 2016 1:15 PM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] Centurylink Bogus Fees
>
>
>
> Heh, that sounds like a good idea...
>
>
>
> $25 I need a new work truck or Corvette surcharge
>
>
>
>
>
>
>
> *From:* Josh Luthman <j...@imaginenetworksllc.com>
>
> *Sent:* Tuesday, February 09, 2016 12:55 PM
>
> *To:* af@afmug.com
>
> *Subject:* Re: [AFMUG] Centurylink Bogus Fees
>
>
>
> IMO it's a "we need more money" fee
>
>
>
>
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
>
>
> On Tue, Feb 9, 2016 at 1:50 PM, Chuck McCown <ch...@wbmfg.com> wrote:
>
> Franchisee tax???
>
> Something is getting passed along...
>
> 477 prep fee?
>
>
>
> *From:* Josh Luthman <j...@imaginenetworksllc.com>
>
> *Sent:* Tuesday, February 09, 2016 11:49 AM
>
> *To:* af@afmug.com
>
> *Subject:* Re: [AFMUG] Centurylink Bogus Fees
>
>
>
> USF is for phone, not Internet.  Besides it wouldn't be 1.99/29.95 (6.64%).
>
>
>
>
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
>
>
> On Tue, Feb 9, 2016 at 1:47 PM, Chuck McCown <ch...@wbmfg.com> wrote:
>
> USF maybe?
>
> -Original Message- From: Travis Johnson Sent: Tuesday, February
> 09, 2016 11:40 AM To: af@afmug.com Subject: [AFMUG] Centurylink Bogus
> Fees
>
> I was just helping my daughter setup Centurylink DSL service at her new
> house. They advertise $29.95/month for the service, but when you call and
> talk to the rep, there is an additional "Internet Recovery Fee" of
> $1.99/month. When I asked for specifics about that fee, all she could say
> was "everyone gets charged that... it's how we keep the network running and
> stuff". I think she even tried to throw something about the FCC into the
> conversation once.
>
> Amazing that they can add all these "fees" on top of the advertised price
> and nobody has an issue with it. I don't understand why they don't just
> advertise $1/month internet and then add $29.99/month for their "Internet
> recovery fee". LOL
>
> Travis
>
>
>
>
>
>
>
> This message is intended only for the use of the individual or entity to which
> it is addressed and may contain information that is privileged, confidential 
> and
> exempt from disclosure under applicable law. If the reader of this message is
> not the intended recipient, or the employee or agent responsible for delivery 
> of
> the message to the intended recipient, you are hereby notified that any
> dissemination, distribution or copying of this communication is strictly
> prohibited. If you have received this communication in error, please notify us
> immediately by telephone at 630-818-1000.
>
>

Re: [AFMUG] Centurylink Bogus Fees

2016-02-09 Thread Chuck McCown 

USF maybe?

-Original Message- 
From: Travis Johnson 
Sent: Tuesday, February 09, 2016 11:40 AM 
To: af@afmug.com 
Subject: [AFMUG] Centurylink Bogus Fees 

I was just helping my daughter setup Centurylink DSL service at her new 
house. They advertise $29.95/month for the service, but when you call 
and talk to the rep, there is an additional "Internet Recovery Fee" of 
$1.99/month. When I asked for specifics about that fee, all she could 
say was "everyone gets charged that... it's how we keep the network 
running and stuff". I think she even tried to throw something about the 
FCC into the conversation once.


Amazing that they can add all these "fees" on top of the advertised 
price and nobody has an issue with it. I don't understand why they don't 
just advertise $1/month internet and then add $29.99/month for their 
"Internet recovery fee". LOL


Travis

Re: [AFMUG] Centurylink Bogus Fees

2016-02-09 Thread Glen Waldrop 
Heh, that sounds like a good idea...

$25 I need a new work truck or Corvette surcharge



From: Josh Luthman 
Sent: Tuesday, February 09, 2016 12:55 PM
To: af@afmug.com 
Subject: Re: [AFMUG] Centurylink Bogus Fees

IMO it's a "we need more money" fee


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Feb 9, 2016 at 1:50 PM, Chuck McCown <ch...@wbmfg.com> wrote:

  Franchisee tax???
  Something is getting passed along...
  477 prep fee?

  From: Josh Luthman 
  Sent: Tuesday, February 09, 2016 11:49 AM
  To: af@afmug.com 
  Subject: Re: [AFMUG] Centurylink Bogus Fees

  USF is for phone, not Internet.  Besides it wouldn't be 1.99/29.95 (6.64%).


  Josh Luthman
  Office: 937-552-2340
  Direct: 937-552-2343
  1100 Wayne St
  Suite 1337
  Troy, OH 45373

  On Tue, Feb 9, 2016 at 1:47 PM, Chuck McCown <ch...@wbmfg.com> wrote:

USF maybe?

-Original Message- From: Travis Johnson Sent: Tuesday, February 09, 
2016 11:40 AM To: af@afmug.com Subject: [AFMUG] Centurylink Bogus Fees 

I was just helping my daughter setup Centurylink DSL service at her new 
house. They advertise $29.95/month for the service, but when you call and talk 
to the rep, there is an additional "Internet Recovery Fee" of $1.99/month. When 
I asked for specifics about that fee, all she could say was "everyone gets 
charged that... it's how we keep the network running and stuff". I think she 
even tried to throw something about the FCC into the conversation once.

Amazing that they can add all these "fees" on top of the advertised price 
and nobody has an issue with it. I don't understand why they don't just 
advertise $1/month internet and then add $29.99/month for their "Internet 
recovery fee". LOL

Travis

Re: [AFMUG] Centurylink Bogus Fees

2016-02-09 Thread Josh Luthman 
$2 or maybe $5 should be OK.

$10 will piss people off
https://www.google.com/search?num=50=off=2=comcast+modem+rental+fee=1=X=0ahUKEwiQ5smztuvKAhWhmIMKHfGMDmsQvwUIGigA=1600=775


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Feb 9, 2016 at 2:33 PM, Mathew Howard <mhoward...@gmail.com> wrote:

> Yeah, but it probably works well, because most people won't bother
> complaining about fees as long as they're only a couple bucks...
>
> On Tue, Feb 9, 2016 at 1:26 PM, Super WISP <superw...@wavonline.com>
> wrote:
>
>> Heck, I’m on a 2 year contract with Comcast for $99.99/month and they
>> added these silly fees.  Comcast Region Sports fee of $3 up from $1 and
>> Broadcast fee of $5 up from $3.  Totally unethical.
>>
>>
>>
>> *Mark Chamerlik*
>>
>> Strategic Account Manager-East Coast
>>
>> [image: cid:image001.jpg@01D14A33.56536AF0]
>>
>> 630-818-1004 OFFICE
>>
>> 815-822-4490 CELL
>>
>> ma...@wavonline.com
>>
>> www.wavonline.com
>>
>>
>>
>> For additional assistance: email tea...@wavonline.com
>>
>>
>>
>> *NEW*: 2016 IMPROVEMENTS TO WAV’S BUSINESS MANAGEMENT
>> <http://www.wavonline.com/news/system-improvements.aspx>
>>
>> [image: Description: twitter-logo-100x100.png]
>> <http://twitter.com/#!/WAVonline/> [image: Description:
>> fb-logo-100x100.png]
>> <http://www.facebook.com/pages/WAV-Inc/290775077620146>
>>
>>
>>
>> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Glen Waldrop
>> *Sent:* Tuesday, February 9, 2016 1:15 PM
>> *To:* af@afmug.com
>> *Subject:* Re: [AFMUG] Centurylink Bogus Fees
>>
>>
>>
>> Heh, that sounds like a good idea...
>>
>>
>>
>> $25 I need a new work truck or Corvette surcharge
>>
>>
>>
>>
>>
>>
>>
>> *From:* Josh Luthman <j...@imaginenetworksllc.com>
>>
>> *Sent:* Tuesday, February 09, 2016 12:55 PM
>>
>> *To:* af@afmug.com
>>
>> *Subject:* Re: [AFMUG] Centurylink Bogus Fees
>>
>>
>>
>> IMO it's a "we need more money" fee
>>
>>
>>
>>
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>>
>>
>> On Tue, Feb 9, 2016 at 1:50 PM, Chuck McCown <ch...@wbmfg.com> wrote:
>>
>> Franchisee tax???
>>
>> Something is getting passed along...
>>
>> 477 prep fee?
>>
>>
>>
>> *From:* Josh Luthman <j...@imaginenetworksllc.com>
>>
>> *Sent:* Tuesday, February 09, 2016 11:49 AM
>>
>> *To:* af@afmug.com
>>
>> *Subject:* Re: [AFMUG] Centurylink Bogus Fees
>>
>>
>>
>> USF is for phone, not Internet.  Besides it wouldn't be 1.99/29.95
>> (6.64%).
>>
>>
>>
>>
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>>
>>
>> On Tue, Feb 9, 2016 at 1:47 PM, Chuck McCown <ch...@wbmfg.com> wrote:
>>
>> USF maybe?
>>
>> -Original Message- From: Travis Johnson Sent: Tuesday, February
>> 09, 2016 11:40 AM To: af@afmug.com Subject: [AFMUG] Centurylink Bogus
>> Fees
>>
>> I was just helping my daughter setup Centurylink DSL service at her new
>> house. They advertise $29.95/month for the service, but when you call and
>> talk to the rep, there is an additional "Internet Recovery Fee" of
>> $1.99/month. When I asked for specifics about that fee, all she could say
>> was "everyone gets charged that... it's how we keep the network running and
>> stuff". I think she even tried to throw something about the FCC into the
>> conversation once.
>>
>> Amazing that they can add all these "fees" on top of the advertised price
>> and nobody has an issue with it. I don't understand why they don't just
>> advertise $1/month internet and then add $29.99/month for their "Internet
>> recovery fee". LOL
>>
>> Travis
>>
>>
>>
>>
>>
>> This message is intended only for the use of the individual or entity to 
>> which
>> it is addressed and may contain information that is privileged, confidential 
>> and
>> exempt from disclosure under applicable law. If the reader of this message is
>> not the intended recipient, or the employee or agent responsible for 
>> delivery of
>> the message to the intended recipient, you are hereby notified that any
>> dissemination, distribution or copying of this communication is strictly
>> prohibited. If you have received this communication in error, please notify 
>> us
>> immediately by telephone at 630-818-1000.
>>
>>
>

Re: [AFMUG] Centurylink Bogus Fees

2016-02-09 Thread can...@believewireless.net 
A lot of customers only remember the advertised rate though. So when they
compare services to you, they only remember
$49.95 and not the additional $15 in fees and taxes.

On Tue, Feb 9, 2016 at 2:48 PM, Jaime Solorza <losguyswirel...@gmail.com>
wrote:

> We are currently fight TWC... had 69.99 plan and now want 99.00 for same
> service...
> On Feb 9, 2016 12:26 PM, "Super WISP" <superw...@wavonline.com> wrote:
>
>> Heck, I’m on a 2 year contract with Comcast for $99.99/month and they
>> added these silly fees.  Comcast Region Sports fee of $3 up from $1 and
>> Broadcast fee of $5 up from $3.  Totally unethical.
>>
>>
>>
>> *Mark Chamerlik*
>>
>> Strategic Account Manager-East Coast
>>
>> [image: cid:image001.jpg@01D14A33.56536AF0]
>>
>> 630-818-1004 OFFICE
>>
>> 815-822-4490 CELL
>>
>> ma...@wavonline.com
>>
>> www.wavonline.com
>>
>>
>>
>> For additional assistance: email tea...@wavonline.com
>>
>>
>>
>> *NEW*: 2016 IMPROVEMENTS TO WAV’S BUSINESS MANAGEMENT
>> <http://www.wavonline.com/news/system-improvements.aspx>
>>
>> [image: Description: twitter-logo-100x100.png]
>> <http://twitter.com/#!/WAVonline/> [image: Description:
>> fb-logo-100x100.png]
>> <http://www.facebook.com/pages/WAV-Inc/290775077620146>
>>
>>
>>
>> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Glen Waldrop
>> *Sent:* Tuesday, February 9, 2016 1:15 PM
>> *To:* af@afmug.com
>> *Subject:* Re: [AFMUG] Centurylink Bogus Fees
>>
>>
>>
>> Heh, that sounds like a good idea...
>>
>>
>>
>> $25 I need a new work truck or Corvette surcharge
>>
>>
>>
>>
>>
>>
>>
>> *From:* Josh Luthman <j...@imaginenetworksllc.com>
>>
>> *Sent:* Tuesday, February 09, 2016 12:55 PM
>>
>> *To:* af@afmug.com
>>
>> *Subject:* Re: [AFMUG] Centurylink Bogus Fees
>>
>>
>>
>> IMO it's a "we need more money" fee
>>
>>
>>
>>
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>>
>>
>> On Tue, Feb 9, 2016 at 1:50 PM, Chuck McCown <ch...@wbmfg.com> wrote:
>>
>> Franchisee tax???
>>
>> Something is getting passed along...
>>
>> 477 prep fee?
>>
>>
>>
>> *From:* Josh Luthman <j...@imaginenetworksllc.com>
>>
>> *Sent:* Tuesday, February 09, 2016 11:49 AM
>>
>> *To:* af@afmug.com
>>
>> *Subject:* Re: [AFMUG] Centurylink Bogus Fees
>>
>>
>>
>> USF is for phone, not Internet.  Besides it wouldn't be 1.99/29.95
>> (6.64%).
>>
>>
>>
>>
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>>
>>
>> On Tue, Feb 9, 2016 at 1:47 PM, Chuck McCown <ch...@wbmfg.com> wrote:
>>
>> USF maybe?
>>
>> -Original Message- From: Travis Johnson Sent: Tuesday, February
>> 09, 2016 11:40 AM To: af@afmug.com Subject: [AFMUG] Centurylink Bogus
>> Fees
>>
>> I was just helping my daughter setup Centurylink DSL service at her new
>> house. They advertise $29.95/month for the service, but when you call and
>> talk to the rep, there is an additional "Internet Recovery Fee" of
>> $1.99/month. When I asked for specifics about that fee, all she could say
>> was "everyone gets charged that... it's how we keep the network running and
>> stuff". I think she even tried to throw something about the FCC into the
>> conversation once.
>>
>> Amazing that they can add all these "fees" on top of the advertised price
>> and nobody has an issue with it. I don't understand why they don't just
>> advertise $1/month internet and then add $29.99/month for their "Internet
>> recovery fee". LOL
>>
>> Travis
>>
>>
>>
>>
>>
>>
>> This message is intended only for the use of the individual or entity to 
>> which
>> it is addressed and may contain information that is privileged, confidential 
>> and
>> exempt from disclosure under applicable law. If the reader of this message is
>> not the intended recipient, or the employee or agent responsible for 
>> delivery of
>> the message to the intended recipient, you are hereby notified that any
>> dissemination, distribution or copying of this communication is strictly
>> prohibited. If you have received this communication in error, please notify 
>> us
>> immediately by telephone at 630-818-1000.
>>
>>

Re: [AFMUG] Centurylink Bogus Fees

2016-02-09 Thread Eric Kuhnke 
I bet if you polled a hundred random CL customers with their bill, >50%
would think that the "fee" was some sort of government tax being passed
along, not a "screw you our network costs money to operate so we're going
to charge you more than the advertised price" fee.

On Tue, Feb 9, 2016 at 11:33 AM, Mathew Howard <mhoward...@gmail.com> wrote:

> Yeah, but it probably works well, because most people won't bother
> complaining about fees as long as they're only a couple bucks...
>
> On Tue, Feb 9, 2016 at 1:26 PM, Super WISP <superw...@wavonline.com>
> wrote:
>
>> Heck, I’m on a 2 year contract with Comcast for $99.99/month and they
>> added these silly fees.  Comcast Region Sports fee of $3 up from $1 and
>> Broadcast fee of $5 up from $3.  Totally unethical.
>>
>>
>>
>> *Mark Chamerlik*
>>
>> Strategic Account Manager-East Coast
>>
>> [image: cid:image001.jpg@01D14A33.56536AF0]
>>
>> 630-818-1004 OFFICE
>>
>> 815-822-4490 CELL
>>
>> ma...@wavonline.com
>>
>> www.wavonline.com
>>
>>
>>
>> For additional assistance: email tea...@wavonline.com
>>
>>
>>
>> *NEW*: 2016 IMPROVEMENTS TO WAV’S BUSINESS MANAGEMENT
>> <http://www.wavonline.com/news/system-improvements.aspx>
>>
>> [image: Description: twitter-logo-100x100.png]
>> <http://twitter.com/#!/WAVonline/> [image: Description:
>> fb-logo-100x100.png]
>> <http://www.facebook.com/pages/WAV-Inc/290775077620146>
>>
>>
>>
>> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Glen Waldrop
>> *Sent:* Tuesday, February 9, 2016 1:15 PM
>> *To:* af@afmug.com
>> *Subject:* Re: [AFMUG] Centurylink Bogus Fees
>>
>>
>>
>> Heh, that sounds like a good idea...
>>
>>
>>
>> $25 I need a new work truck or Corvette surcharge
>>
>>
>>
>>
>>
>>
>>
>> *From:* Josh Luthman <j...@imaginenetworksllc.com>
>>
>> *Sent:* Tuesday, February 09, 2016 12:55 PM
>>
>> *To:* af@afmug.com
>>
>> *Subject:* Re: [AFMUG] Centurylink Bogus Fees
>>
>>
>>
>> IMO it's a "we need more money" fee
>>
>>
>>
>>
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>>
>>
>> On Tue, Feb 9, 2016 at 1:50 PM, Chuck McCown <ch...@wbmfg.com> wrote:
>>
>> Franchisee tax???
>>
>> Something is getting passed along...
>>
>> 477 prep fee?
>>
>>
>>
>> *From:* Josh Luthman <j...@imaginenetworksllc.com>
>>
>> *Sent:* Tuesday, February 09, 2016 11:49 AM
>>
>> *To:* af@afmug.com
>>
>> *Subject:* Re: [AFMUG] Centurylink Bogus Fees
>>
>>
>>
>> USF is for phone, not Internet.  Besides it wouldn't be 1.99/29.95
>> (6.64%).
>>
>>
>>
>>
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>>
>>
>> On Tue, Feb 9, 2016 at 1:47 PM, Chuck McCown <ch...@wbmfg.com> wrote:
>>
>> USF maybe?
>>
>> -Original Message- From: Travis Johnson Sent: Tuesday, February
>> 09, 2016 11:40 AM To: af@afmug.com Subject: [AFMUG] Centurylink Bogus
>> Fees
>>
>> I was just helping my daughter setup Centurylink DSL service at her new
>> house. They advertise $29.95/month for the service, but when you call and
>> talk to the rep, there is an additional "Internet Recovery Fee" of
>> $1.99/month. When I asked for specifics about that fee, all she could say
>> was "everyone gets charged that... it's how we keep the network running and
>> stuff". I think she even tried to throw something about the FCC into the
>> conversation once.
>>
>> Amazing that they can add all these "fees" on top of the advertised price
>> and nobody has an issue with it. I don't understand why they don't just
>> advertise $1/month internet and then add $29.99/month for their "Internet
>> recovery fee". LOL
>>
>> Travis
>>
>>
>>
>>
>>
>> This message is intended only for the use of the individual or entity to 
>> which
>> it is addressed and may contain information that is privileged, confidential 
>> and
>> exempt from disclosure under applicable law. If the reader of this message is
>> not the intended recipient, or the employee or agent responsible for 
>> delivery of
>> the message to the intended recipient, you are hereby notified that any
>> dissemination, distribution or copying of this communication is strictly
>> prohibited. If you have received this communication in error, please notify 
>> us
>> immediately by telephone at 630-818-1000.
>>
>>
>

Re: [AFMUG] Centurylink Bogus Fees

2016-02-09 Thread Rory Conaway 
+1


From: Af [mailto:af-boun...@afmug.com] On Behalf Of can...@believewireless.net
Sent: Tuesday, February 09, 2016 2:11 PM
To: af@afmug.com
Subject: Re: [AFMUG] Centurylink Bogus Fees

A lot of customers only remember the advertised rate though. So when they 
compare services to you, they only remember
$49.95 and not the additional $15 in fees and taxes.

On Tue, Feb 9, 2016 at 2:48 PM, Jaime Solorza 
<losguyswirel...@gmail.com<mailto:losguyswirel...@gmail.com>> wrote:

We are currently fight TWC... had 69.99 plan and now want 99.00 for same 
service...
On Feb 9, 2016 12:26 PM, "Super WISP" 
<superw...@wavonline.com<mailto:superw...@wavonline.com>> wrote:
Heck, I’m on a 2 year contract with Comcast for $99.99/month and they added 
these silly fees.  Comcast Region Sports fee of $3 up from $1 and Broadcast fee 
of $5 up from $3.  Totally unethical.

Mark Chamerlik
Strategic Account Manager-East Coast
[cid:image001.jpg@01D14A33.56536AF0]
630-818-1004 OFFICE
815-822-4490 CELL
ma...@wavonline.com<mailto:ma...@wavonline.com>
www.wavonline.com<http://www.wavonline.com/>

For additional assistance: email 
tea...@wavonline.com<mailto:tea...@wavonline.com>

NEW: 2016 IMPROVEMENTS TO WAV’S BUSINESS 
MANAGEMENT<http://www.wavonline.com/news/system-improvements.aspx>
[Description: twitter-logo-100x100.png]<http://twitter.com/#!/WAVonline/> 
[Description: fb-logo-100x100.png] 
<http://www.facebook.com/pages/WAV-Inc/290775077620146>

From: Af [mailto:af-boun...@afmug.com<mailto:af-boun...@afmug.com>] On Behalf 
Of Glen Waldrop
Sent: Tuesday, February 9, 2016 1:15 PM
To: af@afmug.com<mailto:af@afmug.com>
Subject: Re: [AFMUG] Centurylink Bogus Fees

Heh, that sounds like a good idea...

$25 I need a new work truck or Corvette surcharge



From: Josh Luthman<mailto:j...@imaginenetworksllc.com>
Sent: Tuesday, February 09, 2016 12:55 PM
To: af@afmug.com<mailto:af@afmug.com>
Subject: Re: [AFMUG] Centurylink Bogus Fees

IMO it's a "we need more money" fee


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Feb 9, 2016 at 1:50 PM, Chuck McCown 
<ch...@wbmfg.com<mailto:ch...@wbmfg.com>> wrote:
Franchisee tax???
Something is getting passed along...
477 prep fee?

From: Josh Luthman<mailto:j...@imaginenetworksllc.com>
Sent: Tuesday, February 09, 2016 11:49 AM
To: af@afmug.com<mailto:af@afmug.com>
Subject: Re: [AFMUG] Centurylink Bogus Fees

USF is for phone, not Internet.  Besides it wouldn't be 1.99/29.95 (6.64%).


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Feb 9, 2016 at 1:47 PM, Chuck McCown 
<ch...@wbmfg.com<mailto:ch...@wbmfg.com>> wrote:
USF maybe?

-Original Message----- From: Travis Johnson Sent: Tuesday, February 09, 
2016 11:40 AM To: af@afmug.com<mailto:af@afmug.com> Subject: [AFMUG] 
Centurylink Bogus Fees
I was just helping my daughter setup Centurylink DSL service at her new house. 
They advertise $29.95/month for the service, but when you call and talk to the 
rep, there is an additional "Internet Recovery Fee" of $1.99/month. When I 
asked for specifics about that fee, all she could say was "everyone gets 
charged that... it's how we keep the network running and stuff". I think she 
even tried to throw something about the FCC into the conversation once.

Amazing that they can add all these "fees" on top of the advertised price and 
nobody has an issue with it. I don't understand why they don't just advertise 
$1/month internet and then add $29.99/month for their "Internet recovery fee". 
LOL

Travis





This message is intended only for the use of the individual or entity to which

it is addressed and may contain information that is privileged, confidential and

exempt from disclosure under applicable law. If the reader of this message is

not the intended recipient, or the employee or agent responsible for delivery of

the message to the intended recipient, you are hereby notified that any

dissemination, distribution or copying of this communication is strictly

prohibited. If you have received this communication in error, please notify us

immediately by telephone at 630-818-1000.

Re: [AFMUG] Centurylink Bogus Fees

2016-02-09 Thread Chuck McCown 
Franchisee tax???
Something is getting passed along...
477 prep fee?

From: Josh Luthman 
Sent: Tuesday, February 09, 2016 11:49 AM
To: af@afmug.com 
Subject: Re: [AFMUG] Centurylink Bogus Fees

USF is for phone, not Internet.  Besides it wouldn't be 1.99/29.95 (6.64%).


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Feb 9, 2016 at 1:47 PM, Chuck McCown <ch...@wbmfg.com> wrote:

  USF maybe?

  -Original Message- From: Travis Johnson Sent: Tuesday, February 09, 
2016 11:40 AM To: af@afmug.com Subject: [AFMUG] Centurylink Bogus Fees 

  I was just helping my daughter setup Centurylink DSL service at her new 
house. They advertise $29.95/month for the service, but when you call and talk 
to the rep, there is an additional "Internet Recovery Fee" of $1.99/month. When 
I asked for specifics about that fee, all she could say was "everyone gets 
charged that... it's how we keep the network running and stuff". I think she 
even tried to throw something about the FCC into the conversation once.

  Amazing that they can add all these "fees" on top of the advertised price and 
nobody has an issue with it. I don't understand why they don't just advertise 
$1/month internet and then add $29.99/month for their "Internet recovery fee". 
LOL

  Travis

Re: [AFMUG] Centurylink Bogus Fees

2016-02-09 Thread Mathew Howard 
yep... it's definitely gotta be under $5... two $2.50 charges would
probably be better :P

On Tue, Feb 9, 2016 at 1:35 PM, Josh Luthman <j...@imaginenetworksllc.com>
wrote:

> $2 or maybe $5 should be OK.
>
> $10 will piss people off
>
> https://www.google.com/search?num=50=off=2=comcast+modem+rental+fee=1=X=0ahUKEwiQ5smztuvKAhWhmIMKHfGMDmsQvwUIGigA=1600=775
>
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> On Tue, Feb 9, 2016 at 2:33 PM, Mathew Howard <mhoward...@gmail.com>
> wrote:
>
>> Yeah, but it probably works well, because most people won't bother
>> complaining about fees as long as they're only a couple bucks...
>>
>> On Tue, Feb 9, 2016 at 1:26 PM, Super WISP <superw...@wavonline.com>
>> wrote:
>>
>>> Heck, I’m on a 2 year contract with Comcast for $99.99/month and they
>>> added these silly fees.  Comcast Region Sports fee of $3 up from $1 and
>>> Broadcast fee of $5 up from $3.  Totally unethical.
>>>
>>>
>>>
>>> *Mark Chamerlik*
>>>
>>> Strategic Account Manager-East Coast
>>>
>>> [image: cid:image001.jpg@01D14A33.56536AF0]
>>>
>>> 630-818-1004 OFFICE
>>>
>>> 815-822-4490 CELL
>>>
>>> ma...@wavonline.com
>>>
>>> www.wavonline.com
>>>
>>>
>>>
>>> For additional assistance: email tea...@wavonline.com
>>>
>>>
>>>
>>> *NEW*: 2016 IMPROVEMENTS TO WAV’S BUSINESS MANAGEMENT
>>> <http://www.wavonline.com/news/system-improvements.aspx>
>>>
>>> [image: Description: twitter-logo-100x100.png]
>>> <http://twitter.com/#!/WAVonline/> [image: Description:
>>> fb-logo-100x100.png]
>>> <http://www.facebook.com/pages/WAV-Inc/290775077620146>
>>>
>>>
>>>
>>> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Glen Waldrop
>>> *Sent:* Tuesday, February 9, 2016 1:15 PM
>>> *To:* af@afmug.com
>>> *Subject:* Re: [AFMUG] Centurylink Bogus Fees
>>>
>>>
>>>
>>> Heh, that sounds like a good idea...
>>>
>>>
>>>
>>> $25 I need a new work truck or Corvette surcharge
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> *From:* Josh Luthman <j...@imaginenetworksllc.com>
>>>
>>> *Sent:* Tuesday, February 09, 2016 12:55 PM
>>>
>>> *To:* af@afmug.com
>>>
>>> *Subject:* Re: [AFMUG] Centurylink Bogus Fees
>>>
>>>
>>>
>>> IMO it's a "we need more money" fee
>>>
>>>
>>>
>>>
>>>
>>> Josh Luthman
>>> Office: 937-552-2340
>>> Direct: 937-552-2343
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>>
>>>
>>>
>>> On Tue, Feb 9, 2016 at 1:50 PM, Chuck McCown <ch...@wbmfg.com> wrote:
>>>
>>> Franchisee tax???
>>>
>>> Something is getting passed along...
>>>
>>> 477 prep fee?
>>>
>>>
>>>
>>> *From:* Josh Luthman <j...@imaginenetworksllc.com>
>>>
>>> *Sent:* Tuesday, February 09, 2016 11:49 AM
>>>
>>> *To:* af@afmug.com
>>>
>>> *Subject:* Re: [AFMUG] Centurylink Bogus Fees
>>>
>>>
>>>
>>> USF is for phone, not Internet.  Besides it wouldn't be 1.99/29.95
>>> (6.64%).
>>>
>>>
>>>
>>>
>>>
>>> Josh Luthman
>>> Office: 937-552-2340
>>> Direct: 937-552-2343
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>>
>>>
>>>
>>> On Tue, Feb 9, 2016 at 1:47 PM, Chuck McCown <ch...@wbmfg.com> wrote:
>>>
>>> USF maybe?
>>>
>>> -Original Message- From: Travis Johnson Sent: Tuesday, February
>>> 09, 2016 11:40 AM To: af@afmug.com Subject: [AFMUG] Centurylink Bogus
>>> Fees
>>>
>>> I was just helping my daughter setup Centurylink DSL service at her new
>>> house. They advertise $29.95/month for the service, but when you call and
>>> talk to the rep, there is an additional "Internet Recovery Fee" of
>>> $1.99/month. When I asked for specifics about that fee, all she could say
>>> was "everyone gets charged that... it's how we keep the network running and
>>> stuff". I think she even tried to throw something about the FCC into the
>>> conversation once.
>>>
>>> Amazing that they can add all these "fees" on top of the advertised
>>> price and nobody has an issue with it. I don't understand why they don't
>>> just advertise $1/month internet and then add $29.99/month for their
>>> "Internet recovery fee". LOL
>>>
>>> Travis
>>>
>>>
>>>
>>>
>>>
>>> This message is intended only for the use of the individual or entity to 
>>> which
>>> it is addressed and may contain information that is privileged, 
>>> confidential and
>>> exempt from disclosure under applicable law. If the reader of this message 
>>> is
>>> not the intended recipient, or the employee or agent responsible for 
>>> delivery of
>>> the message to the intended recipient, you are hereby notified that any
>>> dissemination, distribution or copying of this communication is strictly
>>> prohibited. If you have received this communication in error, please notify 
>>> us
>>> immediately by telephone at 630-818-1000.
>>>
>>>
>>
>

Re: [AFMUG] Centurylink Bogus Fees

2016-02-09 Thread Mathew Howard 
Yeah, but it probably works well, because most people won't bother
complaining about fees as long as they're only a couple bucks...

On Tue, Feb 9, 2016 at 1:26 PM, Super WISP <superw...@wavonline.com> wrote:

> Heck, I’m on a 2 year contract with Comcast for $99.99/month and they
> added these silly fees.  Comcast Region Sports fee of $3 up from $1 and
> Broadcast fee of $5 up from $3.  Totally unethical.
>
>
>
> *Mark Chamerlik*
>
> Strategic Account Manager-East Coast
>
> [image: cid:image001.jpg@01D14A33.56536AF0]
>
> 630-818-1004 OFFICE
>
> 815-822-4490 CELL
>
> ma...@wavonline.com
>
> www.wavonline.com
>
>
>
> For additional assistance: email tea...@wavonline.com
>
>
>
> *NEW*: 2016 IMPROVEMENTS TO WAV’S BUSINESS MANAGEMENT
> <http://www.wavonline.com/news/system-improvements.aspx>
>
> [image: Description: twitter-logo-100x100.png]
> <http://twitter.com/#!/WAVonline/> [image: Description:
> fb-logo-100x100.png]
> <http://www.facebook.com/pages/WAV-Inc/290775077620146>
>
>
>
> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Glen Waldrop
> *Sent:* Tuesday, February 9, 2016 1:15 PM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] Centurylink Bogus Fees
>
>
>
> Heh, that sounds like a good idea...
>
>
>
> $25 I need a new work truck or Corvette surcharge
>
>
>
>
>
>
>
> *From:* Josh Luthman <j...@imaginenetworksllc.com>
>
> *Sent:* Tuesday, February 09, 2016 12:55 PM
>
> *To:* af@afmug.com
>
> *Subject:* Re: [AFMUG] Centurylink Bogus Fees
>
>
>
> IMO it's a "we need more money" fee
>
>
>
>
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
>
>
> On Tue, Feb 9, 2016 at 1:50 PM, Chuck McCown <ch...@wbmfg.com> wrote:
>
> Franchisee tax???
>
> Something is getting passed along...
>
> 477 prep fee?
>
>
>
> *From:* Josh Luthman <j...@imaginenetworksllc.com>
>
> *Sent:* Tuesday, February 09, 2016 11:49 AM
>
> *To:* af@afmug.com
>
> *Subject:* Re: [AFMUG] Centurylink Bogus Fees
>
>
>
> USF is for phone, not Internet.  Besides it wouldn't be 1.99/29.95 (6.64%).
>
>
>
>
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
>
>
> On Tue, Feb 9, 2016 at 1:47 PM, Chuck McCown <ch...@wbmfg.com> wrote:
>
> USF maybe?
>
> -Original Message- From: Travis Johnson Sent: Tuesday, February
> 09, 2016 11:40 AM To: af@afmug.com Subject: [AFMUG] Centurylink Bogus
> Fees
>
> I was just helping my daughter setup Centurylink DSL service at her new
> house. They advertise $29.95/month for the service, but when you call and
> talk to the rep, there is an additional "Internet Recovery Fee" of
> $1.99/month. When I asked for specifics about that fee, all she could say
> was "everyone gets charged that... it's how we keep the network running and
> stuff". I think she even tried to throw something about the FCC into the
> conversation once.
>
> Amazing that they can add all these "fees" on top of the advertised price
> and nobody has an issue with it. I don't understand why they don't just
> advertise $1/month internet and then add $29.99/month for their "Internet
> recovery fee". LOL
>
> Travis
>
>
>
>
>
>
> This message is intended only for the use of the individual or entity to which
> it is addressed and may contain information that is privileged, confidential 
> and
> exempt from disclosure under applicable law. If the reader of this message is
> not the intended recipient, or the employee or agent responsible for delivery 
> of
> the message to the intended recipient, you are hereby notified that any
> dissemination, distribution or copying of this communication is strictly
> prohibited. If you have received this communication in error, please notify us
> immediately by telephone at 630-818-1000.
>
>

Re: [AFMUG] Centurylink Bogus Fees

2016-02-09 Thread Ken Hohhof 
I don’t know if you are literally referring to the modem rental fee, or the 
latest FCC thing which is the Set Top Box rental fee.

I have a sliver of sympathy for the cable companies on the STB, when people 
quote how much the cost has gone up over some time period like the last 10 
years.

I think they’re forgetting how little a STB did 10 years ago compared to today. 
 Most notably incorporating a DVR and a whole bunch of tuners so you can record 
4, 6, 10 shows plus watch TV.  We used to spend something like $200 for an 
external TiVO with much less functionality.


From: Josh Luthman 
Sent: Tuesday, February 09, 2016 12:43 PM
To: af@afmug.com 
Subject: Re: [AFMUG] Centurylink Bogus Fees

Comcast gets slammed over the modem rental fee.  Do a web search (assuming you 
won't use Google =) for it, it's so common even your bad search engines will 
come up with it.  If you look at any DSL/phone (land/cell)/cable bill the 
charges are only 3/4 of the actual bill.


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Feb 9, 2016 at 1:40 PM, Travis Johnson <t...@ida.net> wrote:

  I was just helping my daughter setup Centurylink DSL service at her new 
house. They advertise $29.95/month for the service, but when you call and talk 
to the rep, there is an additional "Internet Recovery Fee" of $1.99/month. When 
I asked for specifics about that fee, all she could say was "everyone gets 
charged that... it's how we keep the network running and stuff". I think she 
even tried to throw something about the FCC into the conversation once.

  Amazing that they can add all these "fees" on top of the advertised price and 
nobody has an issue with it. I don't understand why they don't just advertise 
$1/month internet and then add $29.99/month for their "Internet recovery fee". 
LOL

  Travis

Re: [AFMUG] Centurylink Bogus Fees

2016-02-09 Thread Jeremy 
Rise (the artist formerly known as Digis) has a $2.27 'Carrier Recovery
Fee' on top of all of the USF, e911, and such.  Maybe this is the same
mystery fee?  They also have $1.50 ATA rental and $7.50 radio rentalbut
who needs to put all of that crap in their marketing??  Maybe we are all
supposed to be charging this magical fee.  Maybe someday the 'carrier
recovery' goons are going to stop by with baseball bats looking for their
cut.  You never know

On Tue, Feb 9, 2016 at 5:45 PM, Ken Hohhof <af...@kwisp.com> wrote:

> I don’t know if you are literally referring to the modem rental fee, or
> the latest FCC thing which is the Set Top Box rental fee.
>
> I have a sliver of sympathy for the cable companies on the STB, when
> people quote how much the cost has gone up over some time period like the
> last 10 years.
>
> I think they’re forgetting how little a STB did 10 years ago compared to
> today.  Most notably incorporating a DVR and a whole bunch of tuners so you
> can record 4, 6, 10 shows plus watch TV.  We used to spend something like
> $200 for an external TiVO with much less functionality.
>
>
> *From:* Josh Luthman <j...@imaginenetworksllc.com>
> *Sent:* Tuesday, February 09, 2016 12:43 PM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] Centurylink Bogus Fees
>
> Comcast gets slammed over the modem rental fee.  Do a web search (assuming
> you won't use Google =) for it, it's so common even your bad search engines
> will come up with it.  If you look at any DSL/phone (land/cell)/cable bill
> the charges are only 3/4 of the actual bill.
>
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> On Tue, Feb 9, 2016 at 1:40 PM, Travis Johnson <t...@ida.net> wrote:
>
>> I was just helping my daughter setup Centurylink DSL service at her new
>> house. They advertise $29.95/month for the service, but when you call and
>> talk to the rep, there is an additional "Internet Recovery Fee" of
>> $1.99/month. When I asked for specifics about that fee, all she could say
>> was "everyone gets charged that... it's how we keep the network running and
>> stuff". I think she even tried to throw something about the FCC into the
>> conversation once.
>>
>> Amazing that they can add all these "fees" on top of the advertised price
>> and nobody has an issue with it. I don't understand why they don't just
>> advertise $1/month internet and then add $29.99/month for their "Internet
>> recovery fee". LOL
>>
>> Travis
>>
>>
>

Re: [AFMUG] Centurylink Bogus Fees

2016-02-09 Thread Jason McKemie 
They also have an opt-out computer maintenance program...

On Tuesday, February 9, 2016, Jeremy <jeremysmi...@gmail.com> wrote:

> Rise (the artist formerly known as Digis) has a $2.27 'Carrier Recovery
> Fee' on top of all of the USF, e911, and such.  Maybe this is the same
> mystery fee?  They also have $1.50 ATA rental and $7.50 radio rentalbut
> who needs to put all of that crap in their marketing??  Maybe we are all
> supposed to be charging this magical fee.  Maybe someday the 'carrier
> recovery' goons are going to stop by with baseball bats looking for their
> cut.  You never know
>
> On Tue, Feb 9, 2016 at 5:45 PM, Ken Hohhof <af...@kwisp.com
> <javascript:_e(%7B%7D,'cvml','af...@kwisp.com');>> wrote:
>
>> I don’t know if you are literally referring to the modem rental fee, or
>> the latest FCC thing which is the Set Top Box rental fee.
>>
>> I have a sliver of sympathy for the cable companies on the STB, when
>> people quote how much the cost has gone up over some time period like the
>> last 10 years.
>>
>> I think they’re forgetting how little a STB did 10 years ago compared to
>> today.  Most notably incorporating a DVR and a whole bunch of tuners so you
>> can record 4, 6, 10 shows plus watch TV.  We used to spend something like
>> $200 for an external TiVO with much less functionality.
>>
>>
>> *From:* Josh Luthman
>> <javascript:_e(%7B%7D,'cvml','j...@imaginenetworksllc.com');>
>> *Sent:* Tuesday, February 09, 2016 12:43 PM
>> *To:* af@afmug.com <javascript:_e(%7B%7D,'cvml','af@afmug.com');>
>> *Subject:* Re: [AFMUG] Centurylink Bogus Fees
>>
>> Comcast gets slammed over the modem rental fee.  Do a web search
>> (assuming you won't use Google =) for it, it's so common even your bad
>> search engines will come up with it.  If you look at any DSL/phone
>> (land/cell)/cable bill the charges are only 3/4 of the actual bill.
>>
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>> On Tue, Feb 9, 2016 at 1:40 PM, Travis Johnson <t...@ida.net
>> <javascript:_e(%7B%7D,'cvml','t...@ida.net');>> wrote:
>>
>>> I was just helping my daughter setup Centurylink DSL service at her new
>>> house. They advertise $29.95/month for the service, but when you call and
>>> talk to the rep, there is an additional "Internet Recovery Fee" of
>>> $1.99/month. When I asked for specifics about that fee, all she could say
>>> was "everyone gets charged that... it's how we keep the network running and
>>> stuff". I think she even tried to throw something about the FCC into the
>>> conversation once.
>>>
>>> Amazing that they can add all these "fees" on top of the advertised
>>> price and nobody has an issue with it. I don't understand why they don't
>>> just advertise $1/month internet and then add $29.99/month for their
>>> "Internet recovery fee". LOL
>>>
>>> Travis
>>>
>>>
>>
>
>

Re: [AFMUG] Centurylink Bogus Fees

2016-02-09 Thread George Skorup 

Electron recycling fee.

On 2/10/2016 12:00 AM, Mathew Howard wrote:

Maybe we should all just start charging a "protection" fee... :P

On Tue, Feb 9, 2016 at 8:49 PM, Jeremy <jeremysmi...@gmail.com 
<mailto:jeremysmi...@gmail.com>> wrote:


Rise (the artist formerly known as Digis) has a $2.27 'Carrier
Recovery Fee' on top of all of the USF, e911, and such.  Maybe
this is the same mystery fee?  They also have $1.50 ATA rental and
$7.50 radio rentalbut who needs to put all of that crap in
their marketing?? Maybe we are all supposed to be charging this
magical fee.  Maybe someday the 'carrier recovery' goons are going
to stop by with baseball bats looking for their cut.  You never
know

On Tue, Feb 9, 2016 at 5:45 PM, Ken Hohhof <af...@kwisp.com
<mailto:af...@kwisp.com>> wrote:

I don’t know if you are literally referring to the modem
rental fee, or the latest FCC thing which is the Set Top Box
rental fee.
I have a sliver of sympathy for the cable companies on the
STB, when people quote how much the cost has gone up over some
time period like the last 10 years.
I think they’re forgetting how little a STB did 10 years ago
compared to today. Most notably incorporating a DVR and a
whole bunch of tuners so you can record 4, 6, 10 shows plus
watch TV.  We used to spend something like $200 for an
external TiVO with much less functionality.
*From:* Josh Luthman <mailto:j...@imaginenetworksllc.com>
*Sent:* Tuesday, February 09, 2016 12:43 PM
*To:* af@afmug.com <mailto:af@afmug.com>
    *Subject:* Re: [AFMUG] Centurylink Bogus Fees
Comcast gets slammed over the modem rental fee.  Do a web
search (assuming you won't use Google =) for it, it's so
common even your bad search engines will come up with it. If
you look at any DSL/phone (land/cell)/cable bill the charges
are only 3/4 of the actual bill.
Josh Luthman
Office: 937-552-2340 
Direct: 937-552-2343 
1100 Wayne St
Suite 1337
Troy, OH 45373
On Tue, Feb 9, 2016 at 1:40 PM, Travis Johnson <t...@ida.net
<mailto:t...@ida.net>> wrote:

I was just helping my daughter setup Centurylink DSL
service at her new house. They advertise $29.95/month for
the service, but when you call and talk to the rep, there
is an additional "Internet Recovery Fee" of $1.99/month.
When I asked for specifics about that fee, all she could
say was "everyone gets charged that... it's how we keep
the network running and stuff". I think she even tried to
throw something about the FCC into the conversation once.

Amazing that they can add all these "fees" on top of the
advertised price and nobody has an issue with it. I don't
understand why they don't just advertise $1/month internet
and then add $29.99/month for their "Internet recovery
fee". LOL

Travis

Re: [AFMUG] Centurylink Bogus Fees

2016-02-09 Thread Mathew Howard 
Maybe we should all just start charging a "protection" fee... :P

On Tue, Feb 9, 2016 at 8:49 PM, Jeremy <jeremysmi...@gmail.com> wrote:

> Rise (the artist formerly known as Digis) has a $2.27 'Carrier Recovery
> Fee' on top of all of the USF, e911, and such.  Maybe this is the same
> mystery fee?  They also have $1.50 ATA rental and $7.50 radio rentalbut
> who needs to put all of that crap in their marketing??  Maybe we are all
> supposed to be charging this magical fee.  Maybe someday the 'carrier
> recovery' goons are going to stop by with baseball bats looking for their
> cut.  You never know
>
> On Tue, Feb 9, 2016 at 5:45 PM, Ken Hohhof <af...@kwisp.com> wrote:
>
>> I don’t know if you are literally referring to the modem rental fee, or
>> the latest FCC thing which is the Set Top Box rental fee.
>>
>> I have a sliver of sympathy for the cable companies on the STB, when
>> people quote how much the cost has gone up over some time period like the
>> last 10 years.
>>
>> I think they’re forgetting how little a STB did 10 years ago compared to
>> today.  Most notably incorporating a DVR and a whole bunch of tuners so you
>> can record 4, 6, 10 shows plus watch TV.  We used to spend something like
>> $200 for an external TiVO with much less functionality.
>>
>>
>> *From:* Josh Luthman <j...@imaginenetworksllc.com>
>> *Sent:* Tuesday, February 09, 2016 12:43 PM
>> *To:* af@afmug.com
>> *Subject:* Re: [AFMUG] Centurylink Bogus Fees
>>
>> Comcast gets slammed over the modem rental fee.  Do a web search
>> (assuming you won't use Google =) for it, it's so common even your bad
>> search engines will come up with it.  If you look at any DSL/phone
>> (land/cell)/cable bill the charges are only 3/4 of the actual bill.
>>
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>> On Tue, Feb 9, 2016 at 1:40 PM, Travis Johnson <t...@ida.net> wrote:
>>
>>> I was just helping my daughter setup Centurylink DSL service at her new
>>> house. They advertise $29.95/month for the service, but when you call and
>>> talk to the rep, there is an additional "Internet Recovery Fee" of
>>> $1.99/month. When I asked for specifics about that fee, all she could say
>>> was "everyone gets charged that... it's how we keep the network running and
>>> stuff". I think she even tried to throw something about the FCC into the
>>> conversation once.
>>>
>>> Amazing that they can add all these "fees" on top of the advertised
>>> price and nobody has an issue with it. I don't understand why they don't
>>> just advertise $1/month internet and then add $29.99/month for their
>>> "Internet recovery fee". LOL
>>>
>>> Travis
>>>
>>>
>>
>
>