[android-developers] Follow up for the active install count problem
Just received this from the Market support: We wanted to follow-up. By now, you should have noticed that the installs metrics for your applications have been restored. We identified the problem as occurring with application updates only, have made some changes recently that should resolve and prevent this problem. Please let us know if this error persists. If we can assist you further, please let us know. In my case, things have not changed at all. Downloads are increasing (1550) and active installs stabilized at 29% (the value before the drop was 44/45%). So, indeed active installs are increasing again - 29% is stable since three weeks - but the original percentage was not restored. Now, I don't know what to think... Maybe the problem is not solved, maybe in my specific case the active installs really dropped for a while (but it's curious that it only happened for a while...). BTW, I didn't release any new upgrade since then (I have a new one almost ready, but I'm beyond schedule because of personal problems) - and maybe the count would fix itself with new upgrades... What would you do now? Is there anybody else for which the problem was not solved? -- Fabrizio Giudici - Java Architect, Project Manager Tidalwave s.a.s. - We make Java work. Everywhere. java.net/blog/fabriziogiudici - www.tidalwave.it/people fabrizio.giud...@tidalwave.it -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Follow up for the active install count problem
My count had dropped to the point where it looked like an abandoned app (about 33% at the lowest, I think). It started to stabilize and then go up again, and after I did a release a few days ago it jumped from 37% to 45%, so I think releasing an update will get things back to normal more quickly than waiting it out. --SJ On Fri, Oct 8, 2010 at 12:13 PM, Fabrizio Giudici fabrizio.giud...@tidalwave.it wrote: Just received this from the Market support: We wanted to follow-up. By now, you should have noticed that the installs metrics for your applications have been restored. We identified the problem as occurring with application updates only, have made some changes recently that should resolve and prevent this problem. Please let us know if this error persists. If we can assist you further, please let us know. In my case, things have not changed at all. Downloads are increasing (1550) and active installs stabilized at 29% (the value before the drop was 44/45%). So, indeed active installs are increasing again - 29% is stable since three weeks - but the original percentage was not restored. Now, I don't know what to think... Maybe the problem is not solved, maybe in my specific case the active installs really dropped for a while (but it's curious that it only happened for a while...). BTW, I didn't release any new upgrade since then (I have a new one almost ready, but I'm beyond schedule because of personal problems) - and maybe the count would fix itself with new upgrades... What would you do now? Is there anybody else for which the problem was not solved? -- Fabrizio Giudici - Java Architect, Project Manager Tidalwave s.a.s. - We make Java work. Everywhere. java.net/blog/fabriziogiudici - www.tidalwave.it/people fabrizio.giud...@tidalwave.it -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Follow up for the active install count problem
On Fri, Oct 8, 2010 at 11:13 AM, Fabrizio Giudici fabrizio.giud...@tidalwave.it wrote: and maybe the count would fix itself with new upgrades... No. It gets better, but it's not fixed by any means. I pumped out an update shortly after the supposed fix - I've gone up 20% from the lowest point but have another 20% to go if it's to go back to normal. I've also dropped like 4 spots in my category since this fiasco but of course there's no way of knowing for sure if it's related. What would you do now? Accept this as part of working with the Android Market, focus on the Google Checkout number, and move on with your life? - TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago transit tracking app for Android-powered devices -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
