[android-developers] Re: When can every developer reply to reviews?
> > Yes you can reply to every comment in the playstore. If you have developer > credential then login to google > console https://play.google.com/apps/publish Then you can find the review section and reply in all comments thank you. -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. To post to this group, send email to android-developers@googlegroups.com. Visit this group at https://groups.google.com/group/android-developers. To view this discussion on the web visit https://groups.google.com/d/msgid/android-developers/045cebbf-5a55-4579-bea2-c8901a1f10b2%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
[android-developers] Re: When can every developer reply to reviews?
Hi Everyone, Just a thought. 1. How do you get trust that the reviews are safe for your unique and amazing apps? 2. Are you free to provide you with such own keywords to use in the reviews? 3. How long does it take for reviews to appear? 4. How long does reviews stay? 5. A lot of reviews are deleted recently due to Play Store strict policy, what if my reviews get deleted? 6. How I get notified when the order is done? 7. Do you provide app reviews for iTunes app store? Is these significance? I have something to share, One of the leading experts and the most visited of doing so, is the Appsally - delivering genuine, high quality, keyword focused reviews from real users all around the world, Users are base on their huge, origins from different geographical locations, own unique devices and more. Their support team are always online to help you in the live chat for your queries to monitor and keeping in touch with. If something to ponder for your valuable, amazing, creative ideas in innovating apps from now to the next generation. On Friday, 30 November 2012 17:58:09 UTC+8, qkx wrote: > > Yeah, it's totally irritating - my app has fantastic review, but many > idiots posted 1-star rating with comments like "cant buy it in my country > asshole" or so. It's false, unobjective, and I have nothing to do with that > - I would banned comments like this...Another "slow thinking" people post > 1-star rating like "xyz function dont work after update" even I wrote > expicitely what to do when updating, and if they have problem I expicitely > wrote in 2-3 places in description, that it's better to send mails so I can > help them. I have even button in my app to send me mail with 1 click, but > no - still writing stupid comments. Some people are just stupid :) > > Dňa piatok, 30. novembra 2012 10:44:51 UTC+1 b0b napísal(-a): >> >> >> >> On Friday, 30 November 2012 07:31:00 UTC+1, Techni wrote: >>> >>> I am getting some really STUPID comments and it's infuriating that I can >>> do nothing about them >>> >> >> >> Good question. I hope Developer comments will not stay in perpetual beta, >> with approved developers and second class developers. >> >> I also get a fair share of user comments that prompts a reply: >> >> - user making totally false and misleading claim (and I'm not talking >> about not agreeing with personal opinion of user here) >> - user making support request >> >> >> >> -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. To post to this group, send email to android-developers@googlegroups.com. Visit this group at https://groups.google.com/group/android-developers. To view this discussion on the web visit https://groups.google.com/d/msgid/android-developers/532dd159-4d2a-42f1-90b9-134c2af96483%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
[android-developers] Re: When can every developer reply to reviews?
Hi Everyone, Just a thought. 1. How do you get trust that the reviews are safe for your unique and amazing apps? 2. Are you free to provide you with such own keywords to use in the reviews? 3. How long does it take for reviews to appear? 4. How long does reviews stay? 5. A lot of reviews are deleted recently due to Play Store strict policy, what if my reviews get deleted? 6. How I get notified when the order is done? 7. Do you provide app reviews for iTunes app store? Is these significance? I have something to share, One of the leading experts and the most visited of doing so, is the Appsally - delivering genuine, high quality, keyword focused reviews from real mindful users all around the world, Users are base on their huge, origins from different geographical locations, own unique devices and more. Their support team are always online to help you in the live chat for your queries to monitor and keeping in touch with. If something to ponder for your valuable, amazing, creative ideas in innovating apps from now to the next generation. On Friday, 30 November 2012 14:31:00 UTC+8, Techni wrote: > > I am getting some really STUPID comments and it's infuriating that I can > do nothing about them > -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. To post to this group, send email to android-developers@googlegroups.com. Visit this group at https://groups.google.com/group/android-developers. To view this discussion on the web visit https://groups.google.com/d/msgid/android-developers/94a04302-e0df-420c-bbb9-6710f5277075%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: [android-developers] Re: When can every developer reply to reviews?
Hey all, You're right that Google rarely if ever shares release dates or promises new features, and this post won't be any exception. I can say, though, that we met with the PM in charge of the Play pubsite yesterday, and had a great discussion about how to improve the review and feedback process for everyone. I think you'll be very happy with what they've got planned. Ian On Wednesday, December 5, 2012 12:32:30 AM UTC-8, Brill Pappin wrote: Haha. The list of experience :) Seriously though, sometimes you just need to answer, but I think that if you find you have to do it am lot, something is wrong with your process. It took us a while, but we learned how to handle it. - Brill Keith Wiley kbw...@gmail.com javascript: wrote: On Tuesday, December 4, 2012 4:07:47 PM UTC-8, TreKing wrote: On Tue, Dec 4, 2012 at 4:51 PM, Keith Wiley kbw...@gmail.com wrote: Hmm ... it might be better for my business if I don't get this feature ... :D Don't respond to comments: - Within an hour of first noticing them. - When you're rushed for time. - Late at night. - Buzzed/drunk. - After fighting with your wife about the dish washer and your cat scratched up one of the good chairs and your mother-in-law called to say she'll be dropping in the next day and your boss gave you hard time and your check engine light just turned on. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-d...@googlegroups.comjavascript: To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com javascript: For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: When can every developer reply to reviews?
Haha. The list of experience :) Seriously though, sometimes you just need to answer, but I think that if you find you have to do it am lot, something is wrong with your process. It took us a while, but we learned how to handle it. - Brill Keith Wiley kbwi...@gmail.com wrote: On Tuesday, December 4, 2012 4:07:47 PM UTC-8, TreKing wrote: On Tue, Dec 4, 2012 at 4:51 PM, Keith Wiley kbw...@gmail.com wrote: Hmm ... it might be better for my business if I don't get this feature ... :D Don't respond to comments: Within an hour of first noticing them.When you're rushed for time.Late at night.Buzzed/drunk.After fighting with your wife about the dish washer and your cat scratched up one of the good chairs and your mother-in-law called to say she'll be dropping in the next day and your boss gave you hard time and your check engine light just turned on. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: When can every developer reply to reviews?
I'm a little confused. You posted your question on 11/29. As far as I could tell, this feature went into effect sometime around the end of November for me. I realize all the primo developers got this six months ago, but I assume that when it suddenly clicked on for me last week that it also clicked on for everyone else. Are there still developers who don't have the ability to respond to comments and ratings? Is Google rolling this new feature out slowly over time? When is the date after which all developers will have it. For my part, I have to say I have been very grateful for it. Like I said, I've only had it a a little less than a week now, but I have put it to good use. I must admit, I had to be very careful not to write anything snarky or angry...it was reeeally tempting. Let's all use this new feature as intended and not disappoint the folks at google who have entrusted us with it. *Cheers!* -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: When can every developer reply to reviews?
On Tue, Dec 4, 2012 at 4:51 PM, Keith Wiley kbwi...@gmail.com wrote: Are there still developers who don't have the ability to respond to comments and ratings? Yes. Is Google rolling this new feature out slowly over time? When is the date after which all developers will have it. Like we're getting an answer to those questions. =P I must admit, I had to be very careful not to write anything snarky or angry...it was reeeally tempting. Let's all use this new feature as intended and not disappoint the folks at google who have entrusted us with it. Hmm ... it might be better for my business if I don't get this feature ... :D - TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago transit tracking app for Android-powered devices -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: When can every developer reply to reviews?
On Tuesday, December 4, 2012 4:07:47 PM UTC-8, TreKing wrote: On Tue, Dec 4, 2012 at 4:51 PM, Keith Wiley kbw...@gmail.comjavascript: wrote: Hmm ... it might be better for my business if I don't get this feature ... :D Don't respond to comments: - Within an hour of first noticing them. - When you're rushed for time. - Late at night. - Buzzed/drunk. - After fighting with your wife about the dish washer and your cat scratched up one of the good chairs and your mother-in-law called to say she'll be dropping in the next day and your boss gave you hard time and your check engine light just turned on. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: When can every developer reply to reviews?
Hahahahaha nice bullet list up there! Well i don't have this feature yet, but i think i really need because of the kind of my Apps, i need to reply, let's say immediately, to users! On Wed, Dec 5, 2012 at 2:27 AM, Keith Wiley kbwi...@gmail.com wrote: On Tuesday, December 4, 2012 4:07:47 PM UTC-8, TreKing wrote: On Tue, Dec 4, 2012 at 4:51 PM, Keith Wiley kbw...@gmail.com wrote: Hmm ... it might be better for my business if I don't get this feature ... :D Don't respond to comments: - Within an hour of first noticing them. - When you're rushed for time. - Late at night. - Buzzed/drunk. - After fighting with your wife about the dish washer and your cat scratched up one of the good chairs and your mother-in-law called to say she'll be dropping in the next day and your boss gave you hard time and your check engine light just turned on. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: When can every developer reply to reviews?
You laugh but I am guilty of #4 and #5 and after a couple of those, I got a personal e-mail from a user telling me my responses were a bit negative. I amended them the next day. Good advice! -John Coryat -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: When can every developer reply to reviews?
Join the crowd ;) Actually, when you think about it, it would actually not be a good idea to be able to respond to people in the review comments. You might have the best intentions, but it *would* escalate into something you most definitely don't want in reviews. However, you still have a problem to deal with. This is how we handled it with a lot of success: 1) The people that usually review are those that have a reason to come back to the app in Play and actually write a review. Your happy customers are the ones that don't need to review anything because they forget the app was ever not on their phone. What we did was provide a way for users to get to the reviews in-app and even give them update information and request a review if they are happy with the app. You can only ask once per update *at most* however, or you will again have unhappy customers. The result for us was that the positive reviews so out weighed the negative reviews that the negative became inconsequential. 2) Set up a system for support and actually handle your support requests. People have problems sometimes or they simp;y don't understand how to operate your app. Use those support requests to improve your app and deal with the issues first that you get the most support requests about. You can add the support option to the same place the users has the review option... that way if they have a problem they don't simply review poorly, they instead ask for support. It will take you a little while to work out your support system and it *will* be a burden for a while, but its worth the trouble. Even if you *can't* fix a users issue, you can record the problem in your backlog and let them know you have don that. They may not exactly be happy, but at least they feel that someone cares about the problem. 3)If a negative review is poorly written (erroneous, swearing, raging etc) you can ask Google to remove it and they usually will. Don't abuse the feature, but go ahead and use it. Keep in mind there is not a single app out there with no bad reviews, so don't remove them simply because they are negative. 4) When you get a bad review at the top of the stack, it can be a pain and *will* effect your sales. TO deal with this, simply modify your own review to address the issues, usually by asking them to contact support. When what will happen is that your own review will go to the top of the stack and be seen first. You will find that if you implement steps 1-3 that you will no longer need to do this, so step 4 is a stopgap while you get the rest of those suggestions in place. 5) If your app really does suck or break or look like crap, then fix it. That will help you reduce the need for points 1-4 and in the end costs you less in time wasted dealing with it. Hope that helps, - Brill Pappin On Friday, 30 November 2012 01:31:00 UTC-5, Techni wrote: I am getting some really STUPID comments and it's infuriating that I can do nothing about them -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: When can every developer reply to reviews?
laugh Tre, you are a case in point :) - Brill On Sunday, 2 December 2012 19:25:32 UTC-5, TreKing wrote: On Sun, Dec 2, 2012 at 5:48 PM, b0b pujos@gmail.com javascript:wrote: Did you ever 10 starred a 1 star user comment or 1 starred a 5 star user comment ? =). This 1-star ratinghttps://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-paid/responsetomikegot 7 / 7 stars from me. I don't remember why now as it was one of those hostage ratings. I must've thought it was funny at the time. More middle-of-the road, this 3-star ratinghttps://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-paid/responsetobriangot 10 / 10 stars because he made fun of my response to another commenthttps://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-paid/responsetokevin . And then this 3-star ratinghttps://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-free/responsetotonygot 0 / 10 star for breaking up with me. I'm really going to miss this feature. - TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago transit tracking app for Android-powered devices -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: When can every developer reply to reviews?
2) Set up a system for support and actually handle your support requests I do. There's multiple links to my email address they have to go past/ignore to get to the review process There's a HELP button on the main page of my app that they keep ignoring, and even popups that answer some of their questions, they also ignore. On Monday, 3 December 2012 15:18:59 UTC-5, Brill Pappin wrote: Join the crowd ;) Actually, when you think about it, it would actually not be a good idea to be able to respond to people in the review comments. You might have the best intentions, but it *would* escalate into something you most definitely don't want in reviews. However, you still have a problem to deal with. This is how we handled it with a lot of success: 1) The people that usually review are those that have a reason to come back to the app in Play and actually write a review. Your happy customers are the ones that don't need to review anything because they forget the app was ever not on their phone. What we did was provide a way for users to get to the reviews in-app and even give them update information and request a review if they are happy with the app. You can only ask once per update *at most* however, or you will again have unhappy customers. The result for us was that the positive reviews so out weighed the negative reviews that the negative became inconsequential. 2) Set up a system for support and actually handle your support requests. People have problems sometimes or they simp;y don't understand how to operate your app. Use those support requests to improve your app and deal with the issues first that you get the most support requests about. You can add the support option to the same place the users has the review option... that way if they have a problem they don't simply review poorly, they instead ask for support. It will take you a little while to work out your support system and it *will* be a burden for a while, but its worth the trouble. Even if you *can't* fix a users issue, you can record the problem in your backlog and let them know you have don that. They may not exactly be happy, but at least they feel that someone cares about the problem. 3)If a negative review is poorly written (erroneous, swearing, raging etc) you can ask Google to remove it and they usually will. Don't abuse the feature, but go ahead and use it. Keep in mind there is not a single app out there with no bad reviews, so don't remove them simply because they are negative. 4) When you get a bad review at the top of the stack, it can be a pain and *will* effect your sales. TO deal with this, simply modify your own review to address the issues, usually by asking them to contact support. When what will happen is that your own review will go to the top of the stack and be seen first. You will find that if you implement steps 1-3 that you will no longer need to do this, so step 4 is a stopgap while you get the rest of those suggestions in place. 5) If your app really does suck or break or look like crap, then fix it. That will help you reduce the need for points 1-4 and in the end costs you less in time wasted dealing with it. Hope that helps, - Brill Pappin On Friday, 30 November 2012 01:31:00 UTC-5, Techni wrote: I am getting some really STUPID comments and it's infuriating that I can do nothing about them -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: When can every developer reply to reviews?
I hear you :) Chuckle. I find that usually my users don't read very well ;) Seriously, bury them under good reviews. It actually works. - Brill On Monday, 3 December 2012 15:25:57 UTC-5, Techni wrote: 2) Set up a system for support and actually handle your support requests I do. There's multiple links to my email address they have to go past/ignore to get to the review process There's a HELP button on the main page of my app that they keep ignoring, and even popups that answer some of their questions, they also ignore. On Monday, 3 December 2012 15:18:59 UTC-5, Brill Pappin wrote: Join the crowd ;) Actually, when you think about it, it would actually not be a good idea to be able to respond to people in the review comments. You might have the best intentions, but it *would* escalate into something you most definitely don't want in reviews. However, you still have a problem to deal with. This is how we handled it with a lot of success: 1) The people that usually review are those that have a reason to come back to the app in Play and actually write a review. Your happy customers are the ones that don't need to review anything because they forget the app was ever not on their phone. What we did was provide a way for users to get to the reviews in-app and even give them update information and request a review if they are happy with the app. You can only ask once per update *at most* however, or you will again have unhappy customers. The result for us was that the positive reviews so out weighed the negative reviews that the negative became inconsequential. 2) Set up a system for support and actually handle your support requests. People have problems sometimes or they simp;y don't understand how to operate your app. Use those support requests to improve your app and deal with the issues first that you get the most support requests about. You can add the support option to the same place the users has the review option... that way if they have a problem they don't simply review poorly, they instead ask for support. It will take you a little while to work out your support system and it *will* be a burden for a while, but its worth the trouble. Even if you *can't* fix a users issue, you can record the problem in your backlog and let them know you have don that. They may not exactly be happy, but at least they feel that someone cares about the problem. 3)If a negative review is poorly written (erroneous, swearing, raging etc) you can ask Google to remove it and they usually will. Don't abuse the feature, but go ahead and use it. Keep in mind there is not a single app out there with no bad reviews, so don't remove them simply because they are negative. 4) When you get a bad review at the top of the stack, it can be a pain and *will* effect your sales. TO deal with this, simply modify your own review to address the issues, usually by asking them to contact support. When what will happen is that your own review will go to the top of the stack and be seen first. You will find that if you implement steps 1-3 that you will no longer need to do this, so step 4 is a stopgap while you get the rest of those suggestions in place. 5) If your app really does suck or break or look like crap, then fix it. That will help you reduce the need for points 1-4 and in the end costs you less in time wasted dealing with it. Hope that helps, - Brill Pappin On Friday, 30 November 2012 01:31:00 UTC-5, Techni wrote: I am getting some really STUPID comments and it's infuriating that I can do nothing about them -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: When can every developer reply to reviews?
Actually, when you think about it, it would actually not be a good idea to be able to respond to people in the review comments. You might have the best intentions, but it *would* escalate into something you most definitely don't want in reviews. I've found this not to be the case. Google's posting guidelines state: *Developer Comment Posting Policy* The public developer response feature is intended to help you resolve problems with your application and build relationships with users. Note that your use of Google Play is also governed by the Google Play Business and Program Policieshttp://play.google.com/about/android-developer-policies.html. Please follow these policies when commenting on user reviews: 1. *Make it clear and relevant.* Replies should directly address the user's comment in a clear, valuable and truthful manner. Whenever you can address the user's comment within the text of your reply, you should do so. 2. *Be nice.* These are your users and you want to find resolution, not burn bridges. Do not post content that is abusive, hateful, or threatens or harasses others. Also, do not engage inappropriate user comments through replies. Instead, read our posting guidelineshttps://support.google.com/googleplay/android-developer/bin/answer.py?answer=138329 for users, and how to report inappropriate commentshttps://support.google.com/googleplay/android-developer/bin/answer.py?answer=113417. Note you are bound to follow our posting policies regardless of the nature of the message you are replying to. 3. *Don’t solicit or promote.* Users do not find solicitations and promotions relevant or useful. 4. *Keep it clean.* Don't post content that is sexually explicit or contains profanity. The use of this feature is a privilege, not a right. Failure to observe the above guidelines and any other Google Play terms may result in a suspension of your application or publisher account as outlined in the Google Play terms. Please also note that this feature is currently available to a limited number of developers and we hope to roll it out for broader availability gradually. Google prefers developers not engage the crazies. I think that's a good policy. I've also found that a good percentage of users who post poor reviews will revise them if they were confused, didn't understand a feature or were satisfied by the developer reply. It's very satisfying to see this and something that can only happen if we can reply to these poor lost souls. -John Coryat -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: When can every developer reply to reviews?
On Monday, 3 December 2012 22:52:54 UTC+1, John Coryat wrote: I've also found that a good percentage of users who post poor reviews will revise them if they were confused, didn't understand a feature or were satisfied by the developer reply. It's very satisfying to see this and something that can only happen if we can reply to these poor lost souls. Agreed but that does not tell us when, mere mortal developers, will be able to answer those poor confused souls... It seems that is it going to stay beta forever. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: When can every developer reply to reviews?
Google prefers developers not engage the crazies. I think that's a good policy. That is exactly what I was getting at, I think you misread my comment :) I agree 100% and being able to do so, despite your best efforts, you are likely to get into it with people who are just out to cause someone else a problem. Instead, I think he should develop strategies that help his users help him. - Brill On Monday, December 3, 2012 4:52:54 PM UTC-5, John Coryat wrote: Actually, when you think about it, it would actually not be a good idea to be able to respond to people in the review comments. You might have the best intentions, but it *would* escalate into something you most definitely don't want in reviews. I've found this not to be the case. Google's posting guidelines state: *Developer Comment Posting Policy* The public developer response feature is intended to help you resolve problems with your application and build relationships with users. Note that your use of Google Play is also governed by the Google Play Business and Program Policieshttp://play.google.com/about/android-developer-policies.html. Please follow these policies when commenting on user reviews: 1. *Make it clear and relevant.* Replies should directly address the user's comment in a clear, valuable and truthful manner. Whenever you can address the user's comment within the text of your reply, you should do so. 2. *Be nice.* These are your users and you want to find resolution, not burn bridges. Do not post content that is abusive, hateful, or threatens or harasses others. Also, do not engage inappropriate user comments through replies. Instead, read our posting guidelineshttps://support.google.com/googleplay/android-developer/bin/answer.py?answer=138329 for users, and how to report inappropriate commentshttps://support.google.com/googleplay/android-developer/bin/answer.py?answer=113417. Note you are bound to follow our posting policies regardless of the nature of the message you are replying to. 3. *Don’t solicit or promote.* Users do not find solicitations and promotions relevant or useful. 4. *Keep it clean.* Don't post content that is sexually explicit or contains profanity. The use of this feature is a privilege, not a right. Failure to observe the above guidelines and any other Google Play terms may result in a suspension of your application or publisher account as outlined in the Google Play terms. Please also note that this feature is currently available to a limited number of developers and we hope to roll it out for broader availability gradually. Google prefers developers not engage the crazies. I think that's a good policy. I've also found that a good percentage of users who post poor reviews will revise them if they were confused, didn't understand a feature or were satisfied by the developer reply. It's very satisfying to see this and something that can only happen if we can reply to these poor lost souls. -John Coryat -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: When can every developer reply to reviews?
I agree 100% and being able to do so, despite your best efforts, you are likely to get into it with people who are just out to cause someone else a problem. Instead, I think he should develop strategies that help his users help him. If someone starts to get into it I just reply with something like Please contact us directly to resolve your issue. and leave it at that. They can rant all they want after that. Inevitably, as you suggest, there will be an issue. In my experience, it's fairly rare and eventually they just stop being a PITA and go away. It's impossible to fix crazy. Best to ignore them. -John Coryat -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: When can every developer reply to reviews?
Hello, Am Freitag, 30. November 2012 07:31:00 UTC+1 schrieb Techni: I am getting some really STUPID comments and it's infuriating that I can do nothing about them Now that Comments are attached to the Google+ profile chances are now better that we can answer to unfair comments. Martin -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: When can every developer reply to reviews?
Am Samstag, 1. Dezember 2012 23:03:25 UTC+1 schrieb Paul-Peter Tournaris: Someone should make a blog post with all that faulty users' behaviour!!! you mean like: https://plus.google.com/106913700595933476859 Martin -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: When can every developer reply to reviews?
I'm still getting reviews without names attached On Sunday, 2 December 2012 05:09:00 UTC-5, Martin Krischik wrote: Hello, Am Freitag, 30. November 2012 07:31:00 UTC+1 schrieb Techni: I am getting some really STUPID comments and it's infuriating that I can do nothing about them Now that Comments are attached to the Google+ profile chances are now better that we can answer to unfair comments. Martin -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: When can every developer reply to reviews?
Am Sonntag, 2. Dezember 2012 11:14:04 UTC+1 schrieb Techni: I'm still getting reviews without names attached Updates to old reviews. Sadly reviews are only upgraded when the old review is deleted and new one is created. Martin -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: When can every developer reply to reviews?
Alternatively the developers should be able to rate/comment on the users. This rating would show up on their comments. For example: User Comment This is a POS. Don't buy as I cannot download this to my iPhone! User Rating Stupid (Which means: You can ignore anything from this user as he can't even tell the difference between an iPhone and an Android). :) On Thursday, November 29, 2012 10:31:00 PM UTC-8, Techni wrote: I am getting some really STUPID comments and it's infuriating that I can do nothing about them -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: When can every developer reply to reviews?
I believe TreKing does exactly that on his blog? kris On Sun, Dec 2, 2012 at 12:03 PM, CMWiii kentka...@gmail.com wrote: Alternatively the developers should be able to rate/comment on the users. This rating would show up on their comments. For example: User Comment This is a POS. Don't buy as I cannot download this to my iPhone! User Rating Stupid (Which means: You can ignore anything from this user as he can't even tell the difference between an iPhone and an Android). :) On Thursday, November 29, 2012 10:31:00 PM UTC-8, Techni wrote: I am getting some really STUPID comments and it's infuriating that I can do nothing about them -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: When can every developer reply to reviews?
On Sun, Dec 2, 2012 at 11:39 AM, Kristopher Micinski krismicin...@gmail.com wrote: I believe TreKing does exactly that on his blog? lol, I do. Completely unofficial of course, but rating users on a scale I make up quite satisfying. Nothing like giving a douchebag commenter a 0 / 15 star rating. At least it was until this stupid change. I can't very well respond to A Google User, now can I. *shakes fist* I'm hoping the rest of us get this reply feature soon. - TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago transit tracking app for Android-powered devices -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: When can every developer reply to reviews?
What is the link to your blog TreKing? On Sun, Dec 2, 2012 at 7:48 PM, TreKing treking...@gmail.com wrote: On Sun, Dec 2, 2012 at 11:39 AM, Kristopher Micinski krismicin...@gmail.com wrote: I believe TreKing does exactly that on his blog? lol, I do. Completely unofficial of course, but rating users on a scale I make up quite satisfying. Nothing like giving a douchebag commenter a 0 / 15 star rating. At least it was until this stupid change. I can't very well respond to A Google User, now can I. *shakes fist* I'm hoping the rest of us get this reply feature soon. - TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago transit tracking app for Android-powered devices -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: When can every developer reply to reviews?
On Sun, Dec 2, 2012 at 12:43 PM, Παύλος-Πέτρος Τουρνάρης p.tourna...@gmail.com wrote: What is the link to your blog TreKing? I've got two for the free / paid versions of my app: https://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-paid https://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-free Enjoy :) - TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago transit tracking app for Android-powered devices -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: When can every developer reply to reviews?
On Sunday, 2 December 2012 19:53:18 UTC+1, TreKing wrote: On Sun, Dec 2, 2012 at 12:43 PM, Παύλος-Πέτρος Τουρνάρης p.tou...@gmail.com javascript: wrote: What is the link to your blog TreKing? I've got two for the free / paid versions of my app: https://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-paid https://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-free Enjoy :) Did you ever 10 starred a 1 star user comment or 1 starred a 5 star user comment ? =). -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: When can every developer reply to reviews?
On Sun, Dec 2, 2012 at 5:48 PM, b0b pujos.mich...@gmail.com wrote: Did you ever 10 starred a 1 star user comment or 1 starred a 5 star user comment ? =). This 1-star ratinghttps://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-paid/responsetomikegot 7 / 7 stars from me. I don't remember why now as it was one of those hostage ratings. I must've thought it was funny at the time. More middle-of-the road, this 3-star ratinghttps://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-paid/responsetobriangot 10 / 10 stars because he made fun of my response to another commenthttps://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-paid/responsetokevin . And then this 3-star ratinghttps://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-free/responsetotonygot 0 / 10 star for breaking up with me. I'm really going to miss this feature. - TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago transit tracking app for Android-powered devices -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: When can every developer reply to reviews?
On Friday, 30 November 2012 18:17:52 UTC+1, TreKing wrote: On Fri, Nov 30, 2012 at 8:31 AM, Piren gpi...@gmail.com javascript:wrote: my personal favorites are the i want the app to have feature X, you get 1 star until you add it... bastards lol Even better: feature X already exists. Classic that one. My favorite example is a random user asking for a search function while the app have an in your face magnifying glass icon in every screen. WTF. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: When can every developer reply to reviews?
Someone should make a blog post with all that faulty users' behaviour!!! On Sat, Dec 1, 2012 at 11:02 PM, b0b pujos.mich...@gmail.com wrote: On Friday, 30 November 2012 18:17:52 UTC+1, TreKing wrote: On Fri, Nov 30, 2012 at 8:31 AM, Piren gpi...@gmail.com wrote: my personal favorites are the i want the app to have feature X, you get 1 star until you add it... bastards lol Even better: feature X already exists. Classic that one. My favorite example is a random user asking for a search function while the app have an in your face magnifying glass icon in every screen. WTF. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: When can every developer reply to reviews?
On Friday, 30 November 2012 07:31:00 UTC+1, Techni wrote: I am getting some really STUPID comments and it's infuriating that I can do nothing about them Good question. I hope Developer comments will not stay in perpetual beta, with approved developers and second class developers. I also get a fair share of user comments that prompts a reply: - user making totally false and misleading claim (and I'm not talking about not agreeing with personal opinion of user here) - user making support request -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: When can every developer reply to reviews?
Yeah, it's totally irritating - my app has fantastic review, but many idiots posted 1start rating with comments like cant buy it in my country or so. Its false, unobjective, and I have nothing to do with that - I would banned comments like this...Another idios post 1 start rating like dont work after update also I expicitely wrote in 2-3 places in description, that it's better to send mails if they have problem, so I can help them. People are just stupid :) Dňa piatok, 30. novembra 2012 10:44:51 UTC+1 b0b napísal(-a): On Friday, 30 November 2012 07:31:00 UTC+1, Techni wrote: I am getting some really STUPID comments and it's infuriating that I can do nothing about them Good question. I hope Developer comments will not stay in perpetual beta, with approved developers and second class developers. I also get a fair share of user comments that prompts a reply: - user making totally false and misleading claim (and I'm not talking about not agreeing with personal opinion of user here) - user making support request -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: When can every developer reply to reviews?
Yeah, it's totally irritating - my app has fantastic review, but many idiots posted 1-star rating with comments like cant buy it in my country asshole or so. It's false, unobjective, and I have nothing to do with that - I would banned comments like this...Another slow thinking people post 1-star rating like xyz function dont work after update even I wrote expicitely what to do when updating, and if they have problem I expicitely wrote in 2-3 places in description, that it's better to send mails so I can help them. I have even button in my app to send me mail with 1 click, but no - still writing stupid comments. Some people are just stupid :) Dňa piatok, 30. novembra 2012 10:44:51 UTC+1 b0b napísal(-a): On Friday, 30 November 2012 07:31:00 UTC+1, Techni wrote: I am getting some really STUPID comments and it's infuriating that I can do nothing about them Good question. I hope Developer comments will not stay in perpetual beta, with approved developers and second class developers. I also get a fair share of user comments that prompts a reply: - user making totally false and misleading claim (and I'm not talking about not agreeing with personal opinion of user here) - user making support request -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: When can every developer reply to reviews?
Yup, that's exactly what I'm talking about. I had hoped switching to google plus accounts would help, but they haven't done that. They just hid the names making it even harder to contact them (sometimes you'd get lucky and the name/date would coincide with someone in the purchase history) now they have no reason at all to behave -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: When can every developer reply to reviews?
Sometimes it is vital to answer at comments, because people will check the reviews and might see the stupid comments mentioned above and decide not to download it, which leads in less downloads and money lose in cases. On Fri, Nov 30, 2012 at 12:05 PM, Techni neotec...@gmail.com wrote: Yup, that's exactly what I'm talking about. I had hoped switching to google plus accounts would help, but they haven't done that. They just hid the names making it even harder to contact them (sometimes you'd get lucky and the name/date would coincide with someone in the purchase history) now they have no reason at all to behave -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: When can every developer reply to reviews?
my personal favorites are the i want the app to have feature X, you get 1 star until you add it... bastards lol On Friday, November 30, 2012 4:58:09 AM UTC-5, qkx wrote: Yeah, it's totally irritating - my app has fantastic review, but many idiots posted 1-star rating with comments like cant buy it in my country asshole or so. It's false, unobjective, and I have nothing to do with that - I would banned comments like this...Another slow thinking people post 1-star rating like xyz function dont work after update even I wrote expicitely what to do when updating, and if they have problem I expicitely wrote in 2-3 places in description, that it's better to send mails so I can help them. I have even button in my app to send me mail with 1 click, but no - still writing stupid comments. Some people are just stupid :) Dňa piatok, 30. novembra 2012 10:44:51 UTC+1 b0b napísal(-a): On Friday, 30 November 2012 07:31:00 UTC+1, Techni wrote: I am getting some really STUPID comments and it's infuriating that I can do nothing about them Good question. I hope Developer comments will not stay in perpetual beta, with approved developers and second class developers. I also get a fair share of user comments that prompts a reply: - user making totally false and misleading claim (and I'm not talking about not agreeing with personal opinion of user here) - user making support request -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: When can every developer reply to reviews?
So true. And they stop checking for updates after that. Στις 30 Νοε 2012 4:34 μ.μ., ο χρήστης Piren gpi...@gmail.com έγραψε: my personal favorites are the i want the app to have feature X, you get 1 star until you add it... bastards lol On Friday, November 30, 2012 4:58:09 AM UTC-5, qkx wrote: Yeah, it's totally irritating - my app has fantastic review, but many idiots posted 1-star rating with comments like cant buy it in my country asshole or so. It's false, unobjective, and I have nothing to do with that - I would banned comments like this...Another slow thinking people post 1-star rating like xyz function dont work after update even I wrote expicitely what to do when updating, and if they have problem I expicitely wrote in 2-3 places in description, that it's better to send mails so I can help them. I have even button in my app to send me mail with 1 click, but no - still writing stupid comments. Some people are just stupid :) Dňa piatok, 30. novembra 2012 10:44:51 UTC+1 b0b napísal(-a): On Friday, 30 November 2012 07:31:00 UTC+1, Techni wrote: I am getting some really STUPID comments and it's infuriating that I can do nothing about them Good question. I hope Developer comments will not stay in perpetual beta, with approved developers and second class developers. I also get a fair share of user comments that prompts a reply: - user making totally false and misleading claim (and I'm not talking about not agreeing with personal opinion of user here) - user making support request -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: When can every developer reply to reviews?
On Fri, Nov 30, 2012 at 8:31 AM, Piren gpi...@gmail.com wrote: my personal favorites are the i want the app to have feature X, you get 1 star until you add it... bastards lol Even better: feature X already exists. - TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago transit tracking app for Android-powered devices -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: When can every developer reply to reviews?
I hate those ones. On Friday, 30 November 2012 12:17:52 UTC-5, TreKing wrote: On Fri, Nov 30, 2012 at 8:31 AM, Piren gpi...@gmail.com javascript:wrote: my personal favorites are the i want the app to have feature X, you get 1 star until you add it... bastards lol Even better: feature X already exists. - TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago transit tracking app for Android-powered devices -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: When can every developer reply to reviews?
Dec 12, 6:00pm. On Friday, November 30, 2012 2:31:00 PM UTC+8, Techni wrote: I am getting some really STUPID comments and it's infuriating that I can do nothing about them -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en