Re: import Templates?
I have been told if you use the data management tool. You have to be on patch 008/009 of item. Which can be a challenge. Sent from my iPhone On Apr 9, 2009, at 5:20 PM, Julie L Kanakanui JLKANAKA julie_kanaka...@uncg.edu wrote: ** Well, its good to know that it CAN be done, somehow... ! We didn't attempt to use Data Management tool for this (which we have used for Foundation data), just the regular Remedy Import tool. The problem we are seeing is that the template records that were created via import do not show up in the Incident Template Selection form in App Admin, only the templates that were created via App Admin show there. Of course we could have missed mapping a field here or there, but nothing so far is obviously off. Thanks, Julie Rick Cook remedyr...@gmail.com Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 04/09/2009 05:11 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: import Templates? ** Julie, I know that this can be done, because I've done it. Unfortunately, it's been a over a year ago, so I can't remember the specifics of HOW I did it, and I don't have the code. You might check to see if the Data Loader utility does that, and Effective Technologies has a Datalink application that might, too. What kind of problems are you seeing? Rick On Thu, Apr 9, 2009 at 1:59 PM, Julie L Kanakanui JLKANAKA julie_kanaka...@uncg.edu wrote: ** Hello, For the Remedy 7.1 environment we are in process of building, we have a spreadsheet of template data (100+ records) that includes the data to populate Incident Templates. In attempt to avoid manual entry of this info via App Admin Console, we thought we'd try doing an import of this information into HPD:Template.So far, mixed results.. just wondering if anyone else has done this? And/or if anyone knows if this is just something that should NOT be attempted... (needs to be done manually in App Admin). Thanks for any advice! Julie Kanakanui _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Fields referenced in ALs not in form?
Good Morning all. I am looking at AL CHG:CRQ:QuickSelectTemplate_100 (Form: CHG:Infrastructure Change) and it has a Run Process PERFORM-ACTION-ACTIVE-LINK 1 301907900 Problem is, field 301907900 doesn't exist on the CHG:Infrastructure Change form, or at least I cannot see it. I created a new view, and put all fields on it, still not there. Anyone have any idea how I can find the field referenced? I need to look at workflow, and when I get to this point, am stalled. Thanks, Mark Mark Lev Sr. Systems Consultant 703-672-4390 732-859-5827 (cell) mark@rightstarsystems.com --- RightStar Systems, Inc. 100 East Street SE, Suite 202 Vienna, VA 22180 USA --- ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Fields referenced in ALs not in form?
If the field is a menu you won't see it in the list. Try exporting the form and searching for the field ID. Regards, Chuck Baldi On Fri, Apr 10, 2009 at 9:36 AM, Mark Lev mark@rightstarsystems.comwrote: Good Morning all. I am looking at AL CHG:CRQ:QuickSelectTemplate_100 (Form: CHG:Infrastructure Change) and it has a Run Process PERFORM-ACTION-ACTIVE-LINK 1 301907900 Problem is, field 301907900 doesn't exist on the CHG:Infrastructure Change form, or at least I cannot see it. I created a new view, and put all fields on it, still not there. Anyone have any idea how I can find the field referenced? I need to look at workflow, and when I get to this point, am stalled. Thanks, Mark Mark Lev Sr. Systems Consultant 703-672-4390 732-859-5827 (cell) mark@rightstarsystems.com --- RightStar Systems, Inc. 100 East Street SE, Suite 202 Vienna, VA 22180 USA --- ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.netsponsor%3armisoluti...@verizon.netARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Fields referenced in ALs not in form?
That was it, thanks! Mark From: Action Request System discussion list(ARSList) on behalf of Charles Baldi Sent: Fri 4/10/2009 9:43 AM To: arslist@ARSLIST.ORG Subject: Re: Fields referenced in ALs not in form? ** If the field is a menu you won't see it in the list. Try exporting the form and searching for the field ID. Regards, Chuck Baldi On Fri, Apr 10, 2009 at 9:36 AM, Mark Lev mark@rightstarsystems.com wrote: Good Morning all. I am looking at AL CHG:CRQ:QuickSelectTemplate_100 (Form: CHG:Infrastructure Change) and it has a Run Process PERFORM-ACTION-ACTIVE-LINK 1 301907900 Problem is, field 301907900 doesn't exist on the CHG:Infrastructure Change form, or at least I cannot see it. I created a new view, and put all fields on it, still not there. Anyone have any idea how I can find the field referenced? I need to look at workflow, and when I get to this point, am stalled. Thanks, Mark Mark Lev Sr. Systems Consultant 703-672-4390 732-859-5827 (cell) mark@rightstarsystems.com --- RightStar Systems, Inc. 100 East Street SE, Suite 202 Vienna, VA 22180 USA --- ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org http://www.arslist.org/ Platinum Sponsor:rmisoluti...@verizon.net mailto:sponsor%3armisoluti...@verizon.net ARSlist: Where the Answers Are _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
OT: Friday Humor (U)
UNCLASSIFIED AMAZINGLY SIMPLE HOME REMEDIES Avoid cutting yourself when slicing vegetables by getting someone else to hold them while you chop. Avoid arguments with the Mrs. about lifting the toilet seat by using the sink. For high blood pressure sufferers: simply cut yourself and bleed for a few minutes, thus reducing the pressure in your veins. Remember to use a timer. A mouse trap, placed on top of your alarm clock, will prevent you from rolling over and going back to sleep after you hit the snooze button. If you have a bad cough, take a large dose of laxatives; then you'll be afraid to cough. You only need two tools in life - WD-40 and Duct Tape. If it doesn't move and should, use the WD-40. If it shouldn't move and does, use the duct tape. Remember: Everyone seems normal until you get to know them. If you can't fix it with a hammer, you've got an electrical problem. Daily Thought: SOME PEOPLE ARE LIKE SLINKIES; NOT REALLY GOOD FOR ANYTHING BUT THEY BRING A SMILE TO YOUR FACE WHEN PUSHED DOWN THE STAIRS Sandra Hennigan Remedy Developer ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Friday Humor (U)
you miss the DISCLAIMER, that all this is performed by highly trained, skilled professionals and you sould not try to do any of it on your own because of the potencial serious injuries or death, esspecially if you try the skink thing ... Regards, Nicky Madjarov phone: 973-202-4278 Find out how to bust your AR System performance @ http://www.SpeedUpARS.com - Original Message - From: Hennigan, Sandra H CTR OSD-CIO sandra.hennigan@osd.mil Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Sent: Friday, April 10, 2009 10:21 AM Subject: OT: Friday Humor (U) UNCLASSIFIED AMAZINGLY SIMPLE HOME REMEDIES Avoid cutting yourself when slicing vegetables by getting someone else to hold them while you chop. Avoid arguments with the Mrs. about lifting the toilet seat by using the sink. For high blood pressure sufferers: simply cut yourself and bleed for a few minutes, thus reducing the pressure in your veins. Remember to use a timer. A mouse trap, placed on top of your alarm clock, will prevent you from rolling over and going back to sleep after you hit the snooze button. If you have a bad cough, take a large dose of laxatives; then you'll be afraid to cough. You only need two tools in life - WD-40 and Duct Tape. If it doesn't move and should, use the WD-40. If it shouldn't move and does, use the duct tape. Remember: Everyone seems normal until you get to know them. If you can't fix it with a hammer, you've got an electrical problem. Daily Thought: SOME PEOPLE ARE LIKE SLINKIES; NOT REALLY GOOD FOR ANYTHING BUT THEY BRING A SMILE TO YOUR FACE WHEN PUSHED DOWN THE STAIRS Sandra Hennigan Remedy Developer ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Friday Humor (U)
See attached for differences between a skink and a slinky. Darrell Reading Systems Engineer Phone 479.204.5739 dere...@wal-mart.com Wal-Mart Stores, Inc. 805 Moberly Lane, MS-0560-68 Bentonville, AR 72716 Save Money. Live Better -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nicky Madjarov Sent: Friday, April 10, 2009 09:30 To: arslist@ARSLIST.ORG Subject: Re: Friday Humor (U) you miss the DISCLAIMER, that all this is performed by highly trained, skilled professionals and you sould not try to do any of it on your own because of the potencial serious injuries or death, esspecially if you try the skink thing ... Regards, Nicky Madjarov phone: 973-202-4278 Find out how to bust your AR System performance @ http://www.SpeedUpARS.com - Original Message - From: Hennigan, Sandra H CTR OSD-CIO sandra.hennigan@osd.mil Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Sent: Friday, April 10, 2009 10:21 AM Subject: OT: Friday Humor (U) UNCLASSIFIED AMAZINGLY SIMPLE HOME REMEDIES Avoid cutting yourself when slicing vegetables by getting someone else to hold them while you chop. Avoid arguments with the Mrs. about lifting the toilet seat by using the sink. For high blood pressure sufferers: simply cut yourself and bleed for a few minutes, thus reducing the pressure in your veins. Remember to use a timer. A mouse trap, placed on top of your alarm clock, will prevent you from rolling over and going back to sleep after you hit the snooze button. If you have a bad cough, take a large dose of laxatives; then you'll be afraid to cough. You only need two tools in life - WD-40 and Duct Tape. If it doesn't move and should, use the WD-40. If it shouldn't move and does, use the duct tape. Remember: Everyone seems normal until you get to know them. If you can't fix it with a hammer, you've got an electrical problem. Daily Thought: SOME PEOPLE ARE LIKE SLINKIES; NOT REALLY GOOD FOR ANYTHING BUT THEY BRING A SMILE TO YOUR FACE WHEN PUSHED DOWN THE STAIRS Sandra Hennigan Remedy Developer ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are - ** This email and any files transmitted with it are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error destroy it immediately. ** Wal-Mart Confidential ** ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Areattachment: skink.jpgattachment: slinky.jpg
Re: import Templates?
We have been using the Data Management tool version 9005 (9003 was barely usable) on a patch 007 system successfully since last September. We installed it over the 9003 forms and workflow. We primarily use it to restructure companies, groups, and support staff and their related records as organizational changes take place, so we have not tried importing templates. Since it was released June/July 2008 at the same time as ITSM Patch 008, it would have been developed against Patch 007. I haven’t seen anything to indicate a prerequisite of later ITSM patches. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pat Zandi Sent: Friday, April 10, 2009 8:30 AM To: arslist@ARSLIST.ORG Subject: Re: import Templates? ** I have been told if you use the data management tool. You have to be on patch 008/009 of item. Which can be a challenge. Sent from my iPhone On Apr 9, 2009, at 5:20 PM, Julie L Kanakanui JLKANAKA julie_kanaka...@uncg.edumailto:julie_kanaka...@uncg.edu wrote: ** Well, its good to know that it CAN be done, somehow... ! We didn't attempt to use Data Management tool for this (which we have used for Foundation data), just the regular Remedy Import tool. The problem we are seeing is that the template records that were created via import do not show up in the Incident Template Selection form in App Admin, only the templates that were created via App Admin show there. Of course we could have missed mapping a field here or there, but nothing so far is obviously off. Thanks, Julie Rick Cook remedyr...@gmail.commailto:remedyr...@gmail.com Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG 04/09/2009 05:11 PM Please respond to arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG To arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG cc Subject Re: import Templates? ** Julie, I know that this can be done, because I've done it. Unfortunately, it's been a over a year ago, so I can't remember the specifics of HOW I did it, and I don't have the code. You might check to see if the Data Loader utility does that, and Effective Technologies has a Datalink application that might, too. What kind of problems are you seeing? Rick On Thu, Apr 9, 2009 at 1:59 PM, Julie L Kanakanui JLKANAKA julie_kanaka...@uncg.edumailto:julie_kanaka...@uncg.edu wrote: ** Hello, For the Remedy 7.1 environment we are in process of building, we have a spreadsheet of template data (100+ records) that includes the data to populate Incident Templates. In attempt to avoid manual entry of this info via App Admin Console, we thought we'd try doing an import of this information into HPD:Template.So far, mixed results.. just wondering if anyone else has done this? And/or if anyone knows if this is just something that should NOT be attempted... (needs to be done manually in App Admin). Thanks for any advice! Julie Kanakanui _Platinum Sponsor: rmisoluti...@verizon.netmailto:rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.netmailto:rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.netmailto:rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_
Re: Friday Humor (U)
While skinks can be found alone or in pairs, they don't like to use the stairs. They'd rather just walk down the wall... or is that geicos? Happy Friday, Juan On Fri, Apr 10, 2009 at 7:36 AM, Darrell Reading darrell.reading...@wal-mart.com wrote: See attached for differences between a skink and a slinky. Darrell Reading Systems Engineer Phone 479.204.5739 dere...@wal-mart.com Wal-Mart Stores, Inc. 805 Moberly Lane, MS-0560-68 Bentonville, AR 72716 Save Money. Live Better -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nicky Madjarov Sent: Friday, April 10, 2009 09:30 To: arslist@ARSLIST.ORG Subject: Re: Friday Humor (U) you miss the DISCLAIMER, that all this is performed by highly trained, skilled professionals and you sould not try to do any of it on your own because of the potencial serious injuries or death, esspecially if you try the skink thing ... Regards, Nicky Madjarov phone: 973-202-4278 Find out how to bust your AR System performance @ http://www.SpeedUpARS.com - Original Message - From: Hennigan, Sandra H CTR OSD-CIO sandra.hennigan@osd.mil Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Sent: Friday, April 10, 2009 10:21 AM Subject: OT: Friday Humor (U) UNCLASSIFIED AMAZINGLY SIMPLE HOME REMEDIES Avoid cutting yourself when slicing vegetables by getting someone else to hold them while you chop. Avoid arguments with the Mrs. about lifting the toilet seat by using the sink. For high blood pressure sufferers: simply cut yourself and bleed for a few minutes, thus reducing the pressure in your veins. Remember to use a timer. A mouse trap, placed on top of your alarm clock, will prevent you from rolling over and going back to sleep after you hit the snooze button. If you have a bad cough, take a large dose of laxatives; then you'll be afraid to cough. You only need two tools in life - WD-40 and Duct Tape. If it doesn't move and should, use the WD-40. If it shouldn't move and does, use the duct tape. Remember: Everyone seems normal until you get to know them. If you can't fix it with a hammer, you've got an electrical problem. Daily Thought: SOME PEOPLE ARE LIKE SLINKIES; NOT REALLY GOOD FOR ANYTHING BUT THEY BRING A SMILE TO YOUR FACE WHEN PUSHED DOWN THE STAIRS Sandra Hennigan Remedy Developer ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.netsponsor%3armisoluti...@verizon.netARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.netsponsor%3armisoluti...@verizon.netARSlist: Where the Answers Are - ** This email and any files transmitted with it are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error destroy it immediately. ** Wal-Mart Confidential ** ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.netsponsor%3armisoluti...@verizon.netARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Lost Ports and Queues
Hello, Was just in the Admin Console on the Ports and Queues tab and right clicked the table field and hit Clear Table. This has the effect of clearing the table and removing your queues from the table field AND the ar.cfg file. They aren't in the ar.cfg file anymore. Has anyone else seen this?? Anyone know how to get them back?? Is this an Easter egg?? Windows 2003 Server Oracle 10g DB ARS 7.1.0 Patch 6 Bruce Sisk BFS Enterprise PeoplePC Online A better way to Internet http://www.peoplepc.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Upgrading to SQL 2005
FYI, the DBAs ran the upgrade this past week and now we get the following error when starting Remedy Fri Apr 10 18:11:41 2009 390695 : Unable to extract minor version from Java VM version string: 10.0-b23 (ARERR 9130) Fri Apr 10 18:11:41 2009 390600 : Failure during SQL operation to the database (ARERR 552) Fri Apr 10 18:11:41 2009 Login failed for user 'ARAdmin'. (SQL Server 18456) Fri Apr 10 18:11:41 2009 390600 : Failure while trying to connect to the SQL database. Please ensure the SQL database is running or contact the Database Administrator for help (ARERR 550) Fri Apr 10 18:11:41 2009 Login failed for user 'ARAdmin'. (SQL Server 18456) Fri Apr 10 18:11:41 2009 390600 : Cannot initialize contact with SQL database (ARERR 551) Fri Apr 10 18:11:41 2009 Stop server Fri Apr 10 18:11:41 2009 390600 : AR System server terminated -- fatal error encountered (ARNOTE 21) Any idea why? Thanks From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Monday, April 06, 2009 9:06 AM To: arslist@ARSLIST.ORG Subject: Re: Upgrading to SQL 2005 ** Rafael, We are actually undergoing that upgrade at the moment without issue. Remedy doesn't seem to notice a change at all... From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rodriguez, Rafael J x23718 Sent: Saturday, April 04, 2009 9:27 AM To: arslist@ARSLIST.ORG Subject: Upgrading to SQL 2005 ** Hello, just wanted to see if any has encountered any issues upgrading the backend SQL server from SQL 2000 to SQL 2005? My environment is: ARS 7.0.1 Patch 6 in a server group environment. WIN 2003 Server Remote SQL 2000 Clustered Servers Also, does remedy need to be re-installed after the upgrade? Thanks in advance! Rafael Rodriguez|Manager Remedy/Mid-Tier Enterprise|Broadridge Financial Solutions 2 Journal Square Plaza|Jersey City, NJ 07306| 201.714.3718 p This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system. __Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are html___ __Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are html___ This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Areimage001.jpg
Re: Upgrading to SQL 2005
** Check to make sure the DBA's didn't change SQL to Windows only authentication. If they did, you need to change the dbo to the windows account that you use to start the remedy application service. From: "Rodriguez, Rafael J x23718" rafael.rodrig...@broadridge.comTo: arslist@ARSLIST.ORGSent: Saturday, April 11, 2009 1:25:21 AMSubject: Re: Upgrading to SQL 2005** FYI, the DBAs ran the upgrade this past week and now we get the following error when starting Remedy Fri Apr 10 18:11:41 2009 390695 : Unable to extract minor version from Java VM version string: 10.0-b23 (ARERR 9130)Fri Apr 10 18:11:41 2009 390600 : Failure during SQL operation to the database (ARERR 552)Fri Apr 10 18:11:41 2009 Login failed for user 'ARAdmin'. (SQL Server 18456)Fri Apr 10 18:11:41 2009 390600 : Failure while trying to connect to the SQL database.Please ensure the SQL database is running or contact the Database Administrator for help (ARERR 550)Fri Apr 10 18:11:41 2009 Login failed for user 'ARAdmin'. (SQL Server 18456)Fri Apr 10 18:11:41 2009 390600 : Cannot initialize contact with SQL database (ARERR 551)Fri Apr 10 18:11:41 2009 Stop serverFri Apr 10 18:11:41 2009 390600 : AR System server terminated -- fatal error encountered (ARNOTE 21) Any idea why? Thanks From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ LongwingSent: Monday, April 06, 2009 9:06 AMTo: arslist@ARSLIST.ORGSubject: Re: Upgrading to SQL 2005 ** Rafael, We are actually undergoing that upgrade at the moment without issue. Remedy doesn't seem to notice a change at all... From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rodriguez, Rafael J x23718Sent: Saturday, April 04, 2009 9:27 AMTo: arslist@ARSLIST.ORGSubject: Upgrading to SQL 2005 ** Hello, just wanted to see if any has encountered any issues upgrading the backend SQL server from SQL 2000 to SQL 2005? My environment is: ARS 7.0.1 Patch 6 in a server group environment. WIN 2003 Server Remote SQL 2000 Clustered Servers Also, does remedy need to be re-installed after the upgrade? Thanks in advance! Rafael Rodriguez|Manager Remedy/Mid-Tier Enterprise|Broadridge Financial Solutions 2 Journal Square Plaza|Jersey City, NJ 07306|201.714.3718p This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system. __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html_Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_
Re: Lost Ports and Queues
I have increased the max thread counts but the attached GIF should give you the RPC numbers you need. I am running 7.0.1 p6 on Windows. -Rick -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Chris Danaceau Sent: Friday, April 10, 2009 2:55 PM To: arslist@ARSLIST.ORG Subject: Re: Lost Ports and Queues Ouch! Was it a default setup? That's an editable table so I wonder if you could just add the necessary records back in. I'm sure someone could send you a snapshot. I would but I'm home sick today - no Remedy server access. -- Chris Danaceau AttivaSoft Solutions Architect From: Action Request System discussion list(ARSList) on behalf of bruce sisk Sent: Fri 4/10/2009 4:57 PM To: arslist@ARSLIST.ORG Subject: Lost Ports and Queues Hello, Was just in the Admin Console on the Ports and Queues tab and right clicked the table field and hit Clear Table. This has the effect of clearing the table and removing your queues from the table field AND the ar.cfg file. They aren't in the ar.cfg file anymore. Has anyone else seen this?? Anyone know how to get them back?? Is this an Easter egg?? Windows 2003 Server Oracle 10g DB ARS 7.1.0 Patch 6 Bruce Sisk BFS Enterprise PeoplePC Online A better way to Internet http://www.peoplepc.com http://www.peoplepc.com/ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are attachment: ports-queues.gif
