Re: Creating a AP:Notification entry within Approval Admin Console does not create a AP:Notify filter
Carl, Yes, the Business Rules Engine and Administration is ranked 1 on the same server. I found that issue earlier this year when my service targets weren't being created. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: Funny
Spelling is important, isn't it? Rick On Jun 9, 2015 9:08 AM, Shafqat Ayaz shafq...@yahoo.com wrote: ** while looking at the Remedy website came across this... - - BMC Atrium Integrator Server is not detected | BMC Communities https://communities.bmc.com/thread/105058 Apr 15, 2014 ... Getting the error message BMC Atrium integrator Server is not ... You need to install atrium integrator which is a desperate download on the ... desperate download indeed!! - - *Shafqat Ayaz* -- *From:* Grooms, Frederick W frederick.w.gro...@xo.com *To:* arslist@ARSLIST.ORG *Sent:* Monday, June 8, 2015 5:24 PM *Subject:* Re: Set field SQL statement correction You should be able to search the forms AR System Metadata: actlink_sql and AR System Metadata: filter_sql looking for the double quotes. From those forms you can take the Actlink ID or Filter ID to the Actlink or filter metadata forms to find the workflow to update Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of MalviyaSaurabh Sent: Friday, June 05, 2015 10:07 AM To: arslist@ARSLIST.ORG Subject: Set field SQL statement correction Hi All, We have migrated our custom (non-ITSM) ARS application from 7.1 (Solaris-Sybase) to 8.1 (Linux-Oracle). Currently facing issues with Set Field SQL action in various workflows due to difference in SQL statments in Sybase and Oracle. For instance in one of the activelinks, on sybase select Install_History from CM_Change_Mgmt where Change_Request__ = $Change_RequetID$ which gets error on Oracle, to rectify it I made the below change select Install_History from AOL_CM_Change_Mgmt where Change_Request__ = '$Change_RequetID$' single-quote Since I don't know for the presence of double-quotes in the workflows for similar actions, what would be the best way to rectify the set-fields actions,push field, direct sql?? Regards, Saurabh ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
OT: Funny
while looking at the Remedy website came across this... - - BMC Atrium Integrator Server is not detected | BMC CommunitiesApr 15, 2014 ... Getting the error message BMC Atrium integrator Server is not ... You need to install atrium integrator which is a desperate download on the ...desperate download indeed!! - - Shafqat Ayaz From: Grooms, Frederick W frederick.w.gro...@xo.com To: arslist@ARSLIST.ORG Sent: Monday, June 8, 2015 5:24 PM Subject: Re: Set field SQL statement correction You should be able to search the forms AR System Metadata: actlink_sql and AR System Metadata: filter_sql looking for the double quotes. From those forms you can take the Actlink ID or Filter ID to the Actlink or filter metadata forms to find the workflow to update Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of MalviyaSaurabh Sent: Friday, June 05, 2015 10:07 AM To: arslist@ARSLIST.ORG Subject: Set field SQL statement correction Hi All, We have migrated our custom (non-ITSM) ARS application from 7.1 (Solaris-Sybase) to 8.1 (Linux-Oracle). Currently facing issues with Set Field SQL action in various workflows due to difference in SQL statments in Sybase and Oracle. For instance in one of the activelinks, on sybase select Install_History from CM_Change_Mgmt where Change_Request__ = $Change_RequetID$ which gets error on Oracle, to rectify it I made the below change select Install_History from AOL_CM_Change_Mgmt where Change_Request__ = '$Change_RequetID$' single-quote Since I don't know for the presence of double-quotes in the workflows for similar actions, what would be the best way to rectify the set-fields actions,push field, direct sql?? Regards, Saurabh ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Help out a fellow lister...
Here's some more information now that it's later in the day. We've been on SuSe Linux for a couple of years and we've been asked to evaluate the upgrade to Remedy 9. Imagine our surprise when Remedy 9 no longer supports SuSe. We are under strict guidelines - one of which is using a supported configuration for any/all software. Having to switch our entire system to new hardware/OS/unknown configuration problems etc X 7 environments would be thousands of hours of work. At a time when other solutions have made their way in door at this customer there's simply no way we are going to get funding for that. The entire conversation will be something like Well, if we have to switch everything anyway.why not just go with product B? William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 From: William Rentfrow Sent: Tuesday, June 09, 2015 7:46 AM To: arslist@ARSLIST.ORG Subject: Help out a fellow lister... Hi listers - SuSe Linux has been dropped from the compatibility matrix for version 9. We are in talks with BMC to have it re-added but at this point it's up in the air. It would help us out if you could up-vote the idea on the BMC Communities. Here's the page: https://communities.bmc.com/ideas/10430 Thanks ahead of time! William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Rocky Mountain RUG Meeting June 23rd - Denver, Colorado, USA
The next Rocky Mountain Remedy User Group (RMRUG) meeting is scheduled for Tuesday, June 23rd, from 8:00am – 11:30am at the Inverness Hotel in Englewood, Colorado. Please join us for complimentary breakfast and these topics: * BMC Remedy v9 - what’s new * Integrating Remedy AR System with Plugins * Northcraft Analytics - top 5 reports from Remedy that you wished you had * BMC MyIT, SmartIT - the new face of Remedy Here are the meeting details for reference: Date: June 23rd (8:00am – 11:30am) Cost: FREE Location: The Inverness Hotel and Conference Center, 200 Inverness Drive West, Englewood, CO 80112 (Inverness Hotel http://sendy.raptek.com/l/dZMTaKMgBvRE12VUkwKAOQ/RTL45SfW0QSaWaUEc6ITow/bPvNjJQ2SVMFLwaaiQKqwg) To Register: Click to register http://sendy.raptek.com/l/dZMTaKMgBvRE12VUkwKAOQ/6GJfDpEEVdGDFgGUWFbPbA/bPvNjJQ2SVMFLwaaiQKqwg As always, space will be limited so please RSVP as soon as possible! Special thanks to Northcraft Analytics http://sendy.raptek.com/l/dZMTaKMgBvRE12VUkwKAOQ/6awHZgL7638fcea16W5DObew/bPvNjJQ2SVMFLwaaiQKqwg for helping us sponsor this event! Davin Lindner-Green Software Engineer, Rapid Technologies Inc. * BMC Level 1 Support Partner * BMC Software Solutions Partner * BMC Education Partner * Remedy On Demand - Hosted ITSM Solutions ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Help out a fellow lister...
William, Countless thousands (my own personal estimate) of Remedy systems are running in 'unsupported configurations'...including many that people on this list support daily. I know this is something that some customers will not like, but others happily go down un-maintained roadsUnsupported doesn't mean doesn't work by any means...now, mind you that the change from 8.x to 9.x is unlike any other version change I have ever supported because they are going from C based server to Java based server...so...some of the 'I'm sure it'll be ok' types of rules are out the window...but, the fact that 9.x lists both RHEL and CentOS as being on the support matrix, I'm not seeing SuSe as being all that 'out there' and not working at all...it may just require a bit more effort On Tue, Jun 9, 2015 at 2:59 PM, William Rentfrow wrentf...@stratacominc.com wrote: ** Here's some more information now that it's later in the day. We've been on SuSe Linux for a couple of years and we've been asked to evaluate the upgrade to Remedy 9. Imagine our surprise when Remedy 9 no longer supports SuSe. We are under strict guidelines - one of which is using a supported configuration for any/all software. Having to switch our entire system to new hardware/OS/unknown configuration problems etc X 7 environments would be thousands of hours of work. At a time when other solutions have made their way in door at this customer there's simply no way we are going to get funding for that. The entire conversation will be something like Well, if we have to switch everything anyway.why not just go with product B? William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 *From:* William Rentfrow *Sent:* Tuesday, June 09, 2015 7:46 AM *To:* arslist@ARSLIST.ORG *Subject:* Help out a fellow lister... Hi listers - SuSe Linux has been dropped from the compatibility matrix for version 9. We are in talks with BMC to have it re-added but at this point it's up in the air. It would help us out if you could up-vote the idea on the BMC Communities. Here's the page: https://communities.bmc.com/ideas/10430 Thanks ahead of time! William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Help out a fellow lister...
Hi listers - SuSe Linux has been dropped from the compatibility matrix for version 9. We are in talks with BMC to have it re-added but at this point it's up in the air. It would help us out if you could up-vote the idea on the BMC Communities. Here's the page: https://communities.bmc.com/ideas/10430 Thanks ahead of time! William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Does remedy 8.1 have or support a Croom PostgreSQL plugin
We have an application on PostgreSQL, Does remedy 8,1 support any plugin which would be able to retrieve data from this external PostgreSQL db. Environment : Linux/Oracle/ARS8.1 Regards, Saurabh -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Does-remedy-8-1-have-or-support-a-Croom-PostgreSQL-plugin-tp7601596.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Does remedy 8.1 have or support a Croom PostgreSQL plugin
https://dbaspot.wordpress.com/2013/05/29/how-to-access-postgresql-from-oracle-database/ Follow instructions to create a dblink and then build a view form in Dev studio that refers to the remote db. On Jun 9, 2015 10:40 PM, MalviyaSaurabh malviya.saurab...@gmail.com wrote: We have an application on PostgreSQL, Does remedy 8,1 support any plugin which would be able to retrieve data from this external PostgreSQL db. Environment : Linux/Oracle/ARS8.1 Regards, Saurabh -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Does-remedy-8-1-have-or-support-a-Croom-PostgreSQL-plugin-tp7601596.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
