Re: export AP:Form, AP:Process, AP:Role From BMC Remedy User
Hey Krishna, The Tools-Manage-Files is used to manage the serach files, macros etc stored in preference server. I assume that you are trying to import / export the definition files. If you wish to import or export the AP:Form, AP:Process, AP:Role, AP:Notification etc (for that matter any form), you will have to use Admin tool (or Dev Studio). You will have to use Tools-Import Definitions or Tools-Export Definitions for importing and exporting def files respectively. Hope this is useful. Thanks, Ashwin On Mon, 29 Jun 2009 18:33 -0700, RKVKRKVK krishn...@ilantus.com wrote: Hi, I got some idea to export AP:Form, AP:Process, AP:Role, AP:Notifications etc from BMC Remedy User, But I gone through the BMC Remedy tool, i didn't see any option to export the FORM, PROCESS, ROLE, NOTIFICATION etc from Remedy User tool. But i found one option to download and upload forms using the following path. Login into the BMC Remedy User tool, then goto Tools -- Manage -- Files -- Download (or) Upload. But these options are disabled by default. Can anyone give me the solution to export and import the AP:Form, AP:Process, AP:Role, AP:Notification etc using BMC Remedy User tool. Best Regards, Krishna B -- View this message in context: http://www.nabble.com/export-AP%3AForm%2C-AP%3AProcess%2C-AP%3ARole-From-BMC-Remedy-User-tp24266376p24266376.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are -- Ashwin ashwinkpa...@fastmail.fm -- http://www.fastmail.fm - Same, same, but different... ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: RIK utility program...
As far as I know, there is no published documentation. But I got started with RIK by looking at the installation logs. In installation log, if you search for RIK, you will be able to see it in action. -AKP. On Tue, 23 Jun 2009 08:23 -0400, copits.rich...@bwc.state.oh.us wrote: ** Where can I get information on “RIK.EXE” – what it is, what it does, what the parameters/switches are,e tc? I looked in the configuration manual and didn’t’ see any mention of it either in the index or with the other utility programs. Thanks! Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ -- Ashwin ashwinkpa...@fastmail.fm -- http://www.fastmail.fm - The way an email service should be ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: ARERR [311] Field ID is not related to this form : 200000020
The explanation for error 311 goes like this: The field ID references a field that is not defined for the current form. You attempted an operation against the wrong form or server, or the structure of the form was changed to eliminate the field ID from the form. Change to the correct form or server, or remove the Field Name from the Field Sort Order list to complete the operation. It means that somewhere in the workflow this field is getting refered. To find out the problematic workflow you can start your workflow log and log both filter and active link messages to the same file. See if you can get any reference to this field in the log. Thanks, Ashwin On Fri, 29 May 2009 15:26 -0400, rem...@arutilities.com wrote: Is any additional workflow being triggered on Display, Window Open, Search etc.. If so, perhaps one of those is referencing that field. Dear List, I have a form (Form A) with 20,000 records. I can open the form in the client User tool, and run an unqualified query and retrieve all records. On Form B and C I have buttons that call Active Links, which are supposed to open particular records in Form A. But instead I get the above error- usually. On Form B there is a character field, and a button that calls a link that opens the single record in Form A that matches the character field. That button/link works. If I click a button that should display 35 records I get the error. But I can display each of the 35 records one at a time by pasting the value in the character field and clicking button that opens the matching record. I checked the BMC Knowledge Base and found an entry about an “embedded query.� 20020 is the “Name� fieldid in the Asset Management module, which we have. So somewhere in our set-up there must be a reference to this “Name� field. But I’ve checked the Database data for every field on the form, as well as the form itself. There is no error or reference to 20020 in the Active Link, Filter, or SQL logs. There are no tables with references to 20020 . Any suggestions? Dwayne Martin James Madison University (ARS 7.1 p 3, RH Linux Server, Oracle 10.2 db) ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are -- Ashwin ashwinkpa...@fastmail.fm -- http://www.fastmail.fm - One of many happy users: http://www.fastmail.fm/docs/quotes.html ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Fw : Log Analyser for ARS 7.1
Can you please share the same? Thanks Ashwin On Mon, 25 May 2009 11:15 +, Frex Popo frexp...@yahoo.fr wrote: ** somone kindly sent me the link :) Thanks --- En date de : Lun 25.5.09, Frex Popo frexp...@yahoo.fr a écrit : De: Frex Popo frexp...@yahoo.fr Objet: Log Analyser for ARS 7.1 À: arslist@ARSLIST.ORG Date: Lundi 25 Mai 2009, 11h46 Dear all, I have some performance issues with our Remedy server (ARS 7.1) and as a starting point I have enabled the SQL/API logs. I need to analyse these, but doing it manually is quite time consuming. so... does anyone have a link to the arwklga.exe utility for download. I checked the Dev Community but could not find it. Many thanks in advance frex _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ -- Ashwin ashwinkpa...@fastmail.fm -- http://www.fastmail.fm - Accessible with your email software or over the web ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: ARS 7.5 Install Issue
Hi Rafeal, Good to hear that you solved your problem. You have written - The worst part about it is the new suite install that only allow you to install it once. As far as I know 7.5 installer still supports upgrade installation and you can run the installer multiple times to either upgrade or over-write the existing installation. Can you please elaborate on your statement that you can install ony once? Thanks Ashwin On Tue, 26 May 2009 08:46 -0400, Rodriguez, Rafael J x23718 rafael.rodrig...@broadridge.com wrote: ** Howard thanks for you reply, actually there were some issues with forms and workflow that did not exists. Funny that 7.0.1 Patch6 never through any exemptions and now on 7.5 there were errors all over the place. The worst part about it is the new suite install that only allow you to install it once. THIS IS A PAIN IN THE BUTT! I got it resolved but had to literally unistall it and clean it out numerous times before it would take. Rafael From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Howard Richter Sent: Friday, May 22, 2009 9:33 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.5 Install Issue ** Rafael, Any issues with the database? Howard On Fri, May 22, 2009 at 3:30 PM, Rodriguez, Rafael J x23718 [1]rafael.rodrig...@broadridge.com wrote: ** Hello list, WIN2003 Server SQL2005 I was attempting to upgrade my current dev environment remedy installation from 7.0.1 patch 6 to 7.5 Patch 1 and I’m getting an error during installation. The error appears in the event log but there is no errors in the install_log: Event Type: Error Event Source: AR System Monitor Event Category: None Event ID: 0 Date: 05/22/2009 Time: 1:45:48 PM User: N/A Computer: REM4DEV Description: 390600 : Failure during SQL operation to the database (ARERR 552) Any ideas? Rafael Rodriguez|Manager Remedy/Mid-Tier Enterprise|Broadridge Financial Solutions 2 Journal Square Plaza|Jersey City, NJ 07306| 201.714.3718 p This message and any attachments are intended only for the use of the add ressee and may contain information that is privileged and confidential. If the reade r of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of thi s communication is strictly prohibited. If you have received this communica tion in error, please notify us immediately by e-mail and delete the message and any attachments from your system. _Platinum Sponsor: [2]rmisoluti...@verizon.net ARSlist: Where the Answer s Are_ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [3]hbr4...@gmail.com LinkedIn Profile = [4]http://www.linkedin.com/in/hbr4270 _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ This message and any attachments are intended only for the use of the add ressee and may contain information that is privileged and confidential. If the reade r of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of thi s communication is strictly prohibited. If you have received this communica tion in error, please notify us immediately by e-mail and delete the message and any attachments from your system. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers A re_ References 1. mailto:rafael.rodrig...@broadridge.com 2. mailto:rmisoluti...@verizon.net 3. mailto:hbr4...@gmail.com 4. http://www.linkedin.com/in/hbr4270 -- Ashwin ashwinkpa...@fastmail.fm -- http://www.fastmail.fm - The professional email service ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
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This message contains information that may be privileged or confidential and is the property of the Capgemini Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
