Re: OT: Setting up a demo environment on LINUX..
Joe, Mine has the same processor and ram total. To keep it separate, I created a vm with Windows 7 Pro, and gave it the use of 4 of the cores and 8gb of the ram. I used the tomcat that comes with the mid-tier, and it all ran like a champ. I did limit the sql server to only use 1.5gb of the ram, and it worked without issues. You don't need to set up a vm, I just did it to keep my remedy instance separate from other processes on the laptop. That way, it was only using the ram when I powered up the vm, rather than all the time. Hope this helps! Kevin > On Feb 12, 2015, at 23:51, Joe D'Souza wrote: > > Kevin, > > Thanks for your response. > > I bought a Dell Inspiron 3847 Desktop that has a Intel(R) Core(TM) i7-4790 > CPU @ 3.60 GHz processor and has 16 GB RAM (I think this is the model > http://www.dell.com/us/p/inspiron-3847-desktop/pd?oc=fdcwrt220h&model_id=ins > piron-3847-desktop). By looking on the performance tab of the task manager, > it appears like it has 2 quad core processors. > > This desktop has come with Windows 7 Professional preloaded on it. > > So from your experience you reckon that already having Windows 7 > Professional preloaded on it, I would not need an alternate VM running a > Windows server OS or LINUX in order to stage a Demo environment? > > What did you use for a web server to support the mid-tier? > > Cheers > > Joe > > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Kevin Morgan > Sent: Thursday, February 12, 2015 7:57 PM > To: arslist@ARSLIST.ORG > Subject: Re: OT: Setting up a demo environment on LINUX.. > > Joe, > > I used a quad core i7 with 8gb ram in a vm on my laptop. Full ITSM and CMDB > ran without issues. I used SQL Server 2008 along with Windows 7 Pro. > > Kevin > >> On Feb 12, 2015, at 18:22, Joe D'Souza wrote: >> >> I also heard from a reliable resource that you can install the AR System >> server (and perhaps even the ITSM apps and Atrium products) on Windows 7 >> Professional as it has the same libraries that are required for the >> installation as a Windows Server. >> >> He was sure of the AR System but has not tried ITSM and Atrium on Windows > 7 >> Professional. I'd like to know if anyone has attempted that. If that is >> possible, I might not even need to install VirtualBox and create a Linux >> virtual instance. >> >> If anyone has successfully installed the whole suite (AR System, Mid-Tier, >> ITSM, Atrium) on Windows 7 Professional, I'd like to know the hardware >> configuration of the machine you used. >> >> Cheers >> >> Joe >> >> -Original Message- >> From: Action Request System discussion list(ARSList) >> [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky >> Sent: Tuesday, February 10, 2015 10:51 AM >> To: arslist@ARSLIST.ORG >> Subject: Re: OT: Setting up a demo environment on LINUX.. >> >> Hi, >> >> I use VirtualBox all the time, and have been doing so for many years. Both >> with Windows and Linux installations of the AR System. >> >> Best Regards - Misi, RRR AB, http://rrr.se >> >>> Very cool! You truly are a Remedy Rockstar! >>> >>> I'll have to give it another try. I was using CentOS on VirtualBox. I >> got >>> as far as getting Oracle installed but ran into some issues with my VM >>> along with navigating Oracle on my own for the first time without a DBA. >>> After that I finally broke down and got a license for VMware Workstation >> to >>> better match what I was wanting to do (lot of snapshots for one) and just >>> went down the Windows/SQL Server path because I can knock that >>> configuration out very quickly. >>> >>> Jason >>> >>>> On Mon, Feb 9, 2015 at 5:11 AM, Misi Mladoniczky wrote: >>>> >>>> Hi, >>>> >>>> Good ide Jason, you will find the "AR Linux install for dummies" > document >>>> here: >>>> https://communities.bmc.com/docs/DOC-34748 >>>> >>>> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) >>>> >>>> Ask the Remedy Licensing Experts (Best R.O.I. Award at > WWRUG10/11/12/13): >>>> * RRR|License - Not enough Remedy licenses? Save money by optimizing. >>>> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy > logs. >>>> Find these products, and many free tools and utilities, at &
Re: OT: Setting up a demo environment on LINUX..
Joe, I used a quad core i7 with 8gb ram in a vm on my laptop. Full ITSM and CMDB ran without issues. I used SQL Server 2008 along with Windows 7 Pro. Kevin > On Feb 12, 2015, at 18:22, Joe D'Souza wrote: > > I also heard from a reliable resource that you can install the AR System > server (and perhaps even the ITSM apps and Atrium products) on Windows 7 > Professional as it has the same libraries that are required for the > installation as a Windows Server. > > He was sure of the AR System but has not tried ITSM and Atrium on Windows 7 > Professional. I'd like to know if anyone has attempted that. If that is > possible, I might not even need to install VirtualBox and create a Linux > virtual instance. > > If anyone has successfully installed the whole suite (AR System, Mid-Tier, > ITSM, Atrium) on Windows 7 Professional, I'd like to know the hardware > configuration of the machine you used. > > Cheers > > Joe > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky > Sent: Tuesday, February 10, 2015 10:51 AM > To: arslist@ARSLIST.ORG > Subject: Re: OT: Setting up a demo environment on LINUX.. > > Hi, > > I use VirtualBox all the time, and have been doing so for many years. Both > with Windows and Linux installations of the AR System. > >Best Regards - Misi, RRR AB, http://rrr.se > >> Very cool! You truly are a Remedy Rockstar! >> >> I'll have to give it another try. I was using CentOS on VirtualBox. I > got >> as far as getting Oracle installed but ran into some issues with my VM >> along with navigating Oracle on my own for the first time without a DBA. >> After that I finally broke down and got a license for VMware Workstation > to >> better match what I was wanting to do (lot of snapshots for one) and just >> went down the Windows/SQL Server path because I can knock that >> configuration out very quickly. >> >> Jason >> >>> On Mon, Feb 9, 2015 at 5:11 AM, Misi Mladoniczky wrote: >>> >>> Hi, >>> >>> Good ide Jason, you will find the "AR Linux install for dummies" document >>> here: >>> https://communities.bmc.com/docs/DOC-34748 >>> >>>Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) >>> >>> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): >>> * RRR|License - Not enough Remedy licenses? Save money by optimizing. >>> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. >>> Find these products, and many free tools and utilities, at http://rrr.se. >>> It would be really cool to post the script along other details from >>> youself and other people that have done this as a BMC Communities document: > https://communities.bmc.com/document/create.jspa?containerType=14&containerI > D=2002 Jason > On Thu, Feb 5, 2015 at 12:41 PM, Misi Mladoniczky wrote: > > Hi, > > It has never been free as far as I know. > > I guess you can request a trial version. > > The best way would probably to do it through one of your clients > Support > Contract IDs, as they typically has no limit on the number of servers. > > I have installed AR 8.1 on Scientific Linux (Red Hat Clone) with > Oracle > without any problem. > > I used Oracle XE which is free for small environments, and the full >>> Oracle > Client to connect through, in order to fool the Remedy installer. > > Mid-Tier + AR runs fine on 2GB memory in my VM, but I do not have ITSM > installed on that machine. > > To run the installer you need X. I typically use Cygwin as X-server, > and > then > do a ssh -X to the Linux server. > > I have a detailed script I follow in order to make everything run > smoothly, so > if anyone is interested, let me know. > >Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP >>> 2011) > > Ask the Remedy Licensing Experts (Best R.O.I. Award at >>> WWRUG10/11/12/13): > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy >>> logs. > Find these products, and many free tools and utilities, at >>> http://rrr.se. > >> Its been a while since I have set up a LINUX demo environment for > use > with >> the AR System >> >> >> >> Is it still a free for non commercial use? >> >> >> >> If so if anyone has recently set this up, I'd like some information > of > what >> I need to download, from where - and any do's and don'ts so. I would >> appreciate this information as it would save me some time. >> >> >> >> Cheers >> >> >> >> Joe > > ___ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where t
Re: VM Image for remedy
Sweety, Yes, you can definitely take it with you on your laptop. I use VMWare on my laptop. Create your VM. You can use Windows 7 Professional or Windows Server 2008 as the OS. They must be 64-bit. You will have to license this OS separately just as if it were on your system. I would dedicate at least 8gb of RAM, and at least a few processors to the VM. Mine is set up with 8gb RAM and 4 cores. While you do not need to have the same configuration as a server, you do need to give it enough resources to run efficiently. Make sure you install the 64-bit JDK (will also install the JRE for you) first, then your db of choice (mine is MS SQL 2008), which will also need a license. If you run the stack installer, it will give you everything you need - tomcat, web, etc. to run Remedy. You will also need a Remedy license for your installation, if you want to do any serious development work. Good luck! Kevin -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sweety Sent: Thursday, May 22, 2014 5:23 PM To: arslist@ARSLIST.ORG Subject: VM Image for remedy Hi List, I want to access remedy 24x7 and to achieve this Carl adviced me to create a VM for remedy. I wonder how to do this and have couple of questions. 1) I want to carry the image with me all the time on my laptop, so do I need to first install everything - database, java, tomcat, remedy on a single server? 2) Which is the best and free tool to create VM image? If it is not free then suggest the best one, my organization is rich enough to pay for it. 3) Do I need to appy license for both Server and my laptop or just one license is enought for remedy? 4) Is it required to have same hardware configuration for my laptop as that of a server on which I created VM image? Please provide your valuable suggestions and inputs. My requirement is I should be able to access remedy 24x7 with the help of my laptop. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Windows 8 and ITSM 8.1
Daniel, I used the preconfigured stack installer, and let it install Tomcat, and I have it working well. Kevin From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Daniel Bloom Sent: Monday, April 29, 2013 11:06 AM To: arslist@ARSLIST.ORG Subject: Windows 8 and ITSM 8.1 ** I am trying to get this running on my Windows 8 laptop. (Windows 8,SQL2008, ARSystem 8.1, ITSM 8.1). I have the ARSystem and ITSM Suite installed and running but I don't seem to be able to get mid-tier installed and working correctly. (install says it is there, but no login.jsp etc. for IIS ). It also doesn't find my IIS as an available option. Has anyone tried this? Any hints? Thanks Daniel _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Modify All in CMDB
Rick, You didn’t mention which class these records were in, but most are in Base Element. If sandbox mode is on, then a mass update of the proper BMC.CORE form is the only way to do it. You can go directly to the specific class e.g. BMC.CORE:BMC_ComputerSystem to do the search and update. This will limit the number of records searched to just that class. You can then do the modify all from there. Kevin *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook *Sent:* Wednesday, March 21, 2012 3:12 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Modify All in CMDB ** So if I am changing a field found in Base Element, I can do it there, but if not, I need to do it in the BMC.CORE forms corresponding to the subclasses, rather than the AST: forms? Rick On Mar 21, 2012 4:06 PM, "Roger Justice" wrote: ** Part of the record is in Base element and part is in the CMDB regular form. The only way to do a modify all when in any dataset other than BMC.Asset is through the underlying forms. -Original Message- From: Rick Cook To: arslist Sent: Wed, Mar 21, 2012 4:01 pm Subject: Re: Modify All in CMDB ** That seems odd, since the records don't live in Base Element. I will give it a shot, though. Rick On Mar 21, 2012 3:47 PM, "Roger Justice" wrote: ** The only way to do a Modify all is to open the Base Element form in the User tool and then you can do it. -Original Message- From: Rick Cook To: arslist Sent: Wed, Mar 21, 2012 3:44 pm Subject: Modify All in CMDB ** I need to make a mass update to the CIs in my CMDB. Just one field, all to the same new value. Just ise Modify All, right? Wrong. In Sandbox mode, Modify All is disabled. So I think what I have to do is create a new Sandbox dataset, pull a copy of the master dataset into it, do the Modify All there, then promote the changes. I miss anything? Rick _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: SRM 2.2 Attachment files
Hugo, That apparently is as designed, since we have seen the same behavior. You will have to create your own workflow to push the attachment over to the Incident work info. Kevin *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Hyunkel v2.0 *Sent:* Monday, January 16, 2012 6:31 PM *To:* arslist@ARSLIST.ORG *Subject:* SRM 2.2 Attachment files ** Hi List; I've found something and I need some clues to get this done. It happens when users attach a file from the Request Entry form (either while creating a New Service Request or updating and existing Service Request) on SRM. The file is seen on the Service Request form, but not in the Incident Management form (Work Info) the text is the same on both entries, but the missing data is the attachment itself. Does anyone had seen this before? Thanks. *Hugo Ruesga* *Software Development Advisor* P Please consider the environment before printing this email *The information contained in and transferred with this electronic message is intended only for the recipient(s) designated above, it is protected by law and it may contain information which is privileged and confidential. If you are not the intended recipient, please do not read, copy, or use it, and do not disclose it to others. Please notify the sender of the delivery error by replying to this message, and then delete it from your system. **Thank you.* _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: Adding Custom Attributes to Base Element
Alejandro, I have added quite a few attributes to BaseElement without issue. It does take time on a slow system to propagate to all the other classes, but should work. Kevin On Fri, Jul 22, 2011 at 10:57 AM, Alejandro Canon wrote: > ** > > Listers, > > ** ** > > ARS 7.6.04 SP1 > > CMDB 7.6.04 > > ITSM 7.6.04 > > ** ** > > I need to add about ten (10) attributes (common to all kind of CIs) to > BaseElement. > > I’ve read some threads (dated about 2009) recommending to NOT ADD > attributes in Base Element Class, because of known errors in Asset – CMDB > Sync process. > > What’s your experience about that? Understanding CDM Model is based in CIM > Model I think there shouldn’t be problems in adding fields to Base Element > class. > > Believe me if I’m telling you I’ve reviewed all BaseElement attributes from > BMC.CORE and BMC.AM namespaces and I have no match for these 10 attributes > required. > > I guess a known issue could be extense time you may have to wait after > saving changes in CDM, because custom attributes in Base Element must be > propagated to all subclasses. > > ** ** > > Regards, > > ** ** > > Alejandro > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
