Re: CMDB/Asset Management Training

[Levi Lippincott]

I'm with you there, the limited discovery we are using right now is LANDesk
for Windows servers. That was for our POC.

On Thu, Oct 5, 2017 at 6:22 PM Rick Cook  wrote:

> **
> Having worked with the CMDB for some years, I can tell you that the
> biggest obstacles to a successful rollout are having access to system data
> and the quality of that data.  That's where 80% of the work will be.
>
>
> Rick Cook
>
> On Oct 5, 2017 16:07, "Jason Miller"  wrote:
>
>> **
>> I think there are two things to look at here. There is the the tool and
>> how to use it, but using an AM system is such an uphill battle if you don't
>> have process and dedicated staff to make AM work. If your organization
>> doesn't have solid AM practices/policy/procedures, that is probably the
>> best place to focus before training on the tool
>>
>> I have seen a number of places that seem to think a AM/CMDB system brings
>> some kind of magic that alleviates all the hard work. I have seen these
>> places fail time and time again.
>>
>> Jason
>>
>> On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott <
>> levi.lippinc...@gmail.com> wrote:
>>
>>> **
>>> Hello All,
>>>
>>> I'm working at a company that is looking to build out and enhance our
>>> Asset Management and CMDB utilization, potentially adding discovery later.
>>>
>>> They are setting aside a training budget and want to train our in house
>>> staff properly.
>>>
>>> What would you all recommend as the best training courses that include
>>> real world application, certifications, etc. that would effectively use
>>> those dollars most effectively?
>>>
>>> Thanks,
>>>
>>> Levi
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_

___
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Re: CMDB/Asset Management Training

[Levi Lippincott]

Jason,

I agree with you.

Unfortunately I'm in a position where I'm not in charge or involved in
developing or providing input on the process side.

I'm just on the configuration/development side and we've done a basic POC
concept and they like it and want to roll out. I just fear I might be
limited or doing things out of a best practice methodology because of a
lack of training.

We are using all Remedy for our stuff. Currently running 8.1.00 and see
upgrading to 9.1.03 or .04 by end of the year. That's ARS, ITSM, CMDB, etc.

That's the focus/training I'm looking for. To properly and effectively use
those tools.

Levi



On Thu, Oct 5, 2017 at 6:07 PM Jason Miller  wrote:

> **
> I think there are two things to look at here. There is the the tool and
> how to use it, but using an AM system is such an uphill battle if you don't
> have process and dedicated staff to make AM work. If your organization
> doesn't have solid AM practices/policy/procedures, that is probably the
> best place to focus before training on the tool
>
> I have seen a number of places that seem to think a AM/CMDB system brings
> some kind of magic that alleviates all the hard work. I have seen these
> places fail time and time again.
>
> Jason
> On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott  > wrote:
>
>> **
>
> Hello All,
>>
>> I'm working at a company that is looking to build out and enhance our
>> Asset Management and CMDB utilization, potentially adding discovery later.
>>
>> They are setting aside a training budget and want to train our in house
>> staff properly.
>>
>> What would you all recommend as the best training courses that include
>> real world application, certifications, etc. that would effectively use
>> those dollars most effectively?
>>
>> Thanks,
>>
>> Levi
>>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: [EXTERNAL] Re: [EXTERNAL] Re: CMDB/Asset Management Training

[Jason Miller]

You are not the only person that is disappointed in the change of
direction. BMC has reassured on the BMC Communities, even after the
Innovation Suite split, that they are committed to continuing to move AR
System forward as a (development) platform. Hopefully they have some big
surprises for us because I am not seeing it. Much of the last few years has
been "use Smart IT if you want modern interface" and "we are not going to
implement Dev Studio enhancements because that is not where our focus is"
(some of that may have been inferred based on actions, lack of action and
tone of interactions with customers). Maybe somebody that is going to T3
will report back some wonderful news?

Jason

On Thu, Oct 5, 2017 at 6:51 PM, Fawver, Dustin <faw...@mail.etsu.edu> wrote:

> **
>
> Ok.  So no “mobile-friendly” version of ARS then?  I was so looking
> forward to converting my forms to where they were actually usable on phones
> and tablets.
>
>
>
> Dustin Fawver
>
> Sr. Help Desk Technician
>
> Information Technology Services
>
>
>
> P: 423-439-4648 <(423)%20439-4648>
>
> itsh...@etsu.edu
>
> [image: itslogo] <http://www.etsu.edu/helpdesk>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Jason Miller
> *Sent:* Thursday, October 05, 2017 7:46 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* [EXTERNAL] Re: [EXTERNAL] Re: CMDB/Asset Management Training
>
>
>
> **
>
> A note on version 9.5...  I don't have insider info or anything but I
> doubt we will ever see 9.5 (unless that number gets reused). 9.5 was going
> to be AR System with Innovation Suite. After the 9.5 beta a year ago it was
> decided that Innovation Suite would be its own product and not available to
> run on a "traditional" Remedy system.
>
>
>
> Jason
>
>
>
> On Thu, Oct 5, 2017 at 6:26 PM, Fawver, Dustin <faw...@mail.etsu.edu>
> wrote:
>
> **
>
> Rick,
>
>
>
> Can you elaborate a little bit on the “system data” bit regarding the
> CMDB?  I’m currently running on just ARS.  I hear that ARS 9.5 is supposed
> to come with CMDB.  I’m not quite sure what I’m going to be able to do with
> it.
>
> Thanks!
>
> Dustin Fawver
>
> Sr. Help Desk Technician
>
> Information Technology Services
>
>
>
> P: 423-439-4648 <(423)%20439-4648>
>
> itsh...@etsu.edu
>
> [image: itslogo] <http://www.etsu.edu/helpdesk>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook
> *Sent:* Thursday, October 05, 2017 7:21 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* [EXTERNAL] Re: CMDB/Asset Management Training
>
>
>
> **
>
> Having worked with the CMDB for some years, I can tell you that the
> biggest obstacles to a successful rollout are having access to system data
> and the quality of that data.  That's where 80% of the work will be.
>
> Rick Cook
>
>
>
> On Oct 5, 2017 16:07, "Jason Miller" <jason.mil...@gmail.com> wrote:
>
> **
>
> I think there are two things to look at here. There is the the tool and
> how to use it, but using an AM system is such an uphill battle if you don't
> have process and dedicated staff to make AM work. If your organization
> doesn't have solid AM practices/policy/procedures, that is probably the
> best place to focus before training on the tool
>
>
>
> I have seen a number of places that seem to think a AM/CMDB system brings
> some kind of magic that alleviates all the hard work. I have seen these
> places fail time and time again.
>
>
>
> Jason
>
>
>
> On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott <levi.lippinc...@gmail.com>
> wrote:
>
> **
>
> Hello All,
>
>
>
> I'm working at a company that is looking to build out and enhance our
> Asset Management and CMDB utilization, potentially adding discovery later.
>
>
>
> They are setting aside a training budget and want to train our in house
> staff properly.
>
>
>
> What would you all recommend as the best training courses that include
> real world application, certifications, etc. that would effectively use
> those dollars most effectively?
>
>
>
> Thanks,
>
>
>
> Levi
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>

___
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Re: [EXTERNAL] Re: [EXTERNAL] Re: CMDB/Asset Management Training

[Fawver, Dustin]

Ok.  So no “mobile-friendly” version of ARS then?  I was so looking forward to 
converting my forms to where they were actually usable on phones and tablets.

Dustin Fawver
Sr. Help Desk Technician
Information Technology Services

P: 423-439-4648
itsh...@etsu.edu
[itslogo]<http://www.etsu.edu/helpdesk>

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Thursday, October 05, 2017 7:46 PM
To: arslist@ARSLIST.ORG
Subject: [EXTERNAL] Re: [EXTERNAL] Re: CMDB/Asset Management Training

**
A note on version 9.5...  I don't have insider info or anything but I doubt we 
will ever see 9.5 (unless that number gets reused). 9.5 was going to be AR 
System with Innovation Suite. After the 9.5 beta a year ago it was decided that 
Innovation Suite would be its own product and not available to run on a 
"traditional" Remedy system.

Jason

On Thu, Oct 5, 2017 at 6:26 PM, Fawver, Dustin 
<faw...@mail.etsu.edu<mailto:faw...@mail.etsu.edu>> wrote:
**
Rick,

Can you elaborate a little bit on the “system data” bit regarding the CMDB?  
I’m currently running on just ARS.  I hear that ARS 9.5 is supposed to come 
with CMDB.  I’m not quite sure what I’m going to be able to do with it.
Thanks!
Dustin Fawver
Sr. Help Desk Technician
Information Technology Services

P: 423-439-4648<tel:(423)%20439-4648>
itsh...@etsu.edu<mailto:itsh...@etsu.edu>
[itslogo]<http://www.etsu.edu/helpdesk>

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Rick Cook
Sent: Thursday, October 05, 2017 7:21 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: [EXTERNAL] Re: CMDB/Asset Management Training

**
Having worked with the CMDB for some years, I can tell you that the biggest 
obstacles to a successful rollout are having access to system data and the 
quality of that data.  That's where 80% of the work will be.
Rick Cook

On Oct 5, 2017 16:07, "Jason Miller" 
<jason.mil...@gmail.com<mailto:jason.mil...@gmail.com>> wrote:
**
I think there are two things to look at here. There is the the tool and how to 
use it, but using an AM system is such an uphill battle if you don't have 
process and dedicated staff to make AM work. If your organization doesn't have 
solid AM practices/policy/procedures, that is probably the best place to focus 
before training on the tool

I have seen a number of places that seem to think a AM/CMDB system brings some 
kind of magic that alleviates all the hard work. I have seen these places fail 
time and time again.

Jason

On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott 
<levi.lippinc...@gmail.com<mailto:levi.lippinc...@gmail.com>> wrote:
**
Hello All,

I'm working at a company that is looking to build out and enhance our Asset 
Management and CMDB utilization, potentially adding discovery later.

They are setting aside a training budget and want to train our in house staff 
properly.

What would you all recommend as the best training courses that include real 
world application, certifications, etc. that would effectively use those 
dollars most effectively?

Thanks,

Levi
_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_

___
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"Where the Answers Are, and have been for 20 years"

Re: [EXTERNAL] Re: CMDB/Asset Management Training

[Jason Miller]

A note on version 9.5...  I don't have insider info or anything but I doubt
we will ever see 9.5 (unless that number gets reused). 9.5 was going to be
AR System with Innovation Suite. After the 9.5 beta a year ago it was
decided that Innovation Suite would be its own product and not available to
run on a "traditional" Remedy system.

Jason

On Thu, Oct 5, 2017 at 6:26 PM, Fawver, Dustin <faw...@mail.etsu.edu> wrote:

> **
>
> Rick,
>
>
>
> Can you elaborate a little bit on the “system data” bit regarding the
> CMDB?  I’m currently running on just ARS.  I hear that ARS 9.5 is supposed
> to come with CMDB.  I’m not quite sure what I’m going to be able to do with
> it.
>
> Thanks!
>
> Dustin Fawver
>
> Sr. Help Desk Technician
>
> Information Technology Services
>
>
>
> P: 423-439-4648 <(423)%20439-4648>
>
> itsh...@etsu.edu
>
> [image: itslogo] <http://www.etsu.edu/helpdesk>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook
> *Sent:* Thursday, October 05, 2017 7:21 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* [EXTERNAL] Re: CMDB/Asset Management Training
>
>
>
> **
>
> Having worked with the CMDB for some years, I can tell you that the
> biggest obstacles to a successful rollout are having access to system data
> and the quality of that data.  That's where 80% of the work will be.
>
> Rick Cook
>
>
>
> On Oct 5, 2017 16:07, "Jason Miller" <jason.mil...@gmail.com> wrote:
>
> **
>
> I think there are two things to look at here. There is the the tool and
> how to use it, but using an AM system is such an uphill battle if you don't
> have process and dedicated staff to make AM work. If your organization
> doesn't have solid AM practices/policy/procedures, that is probably the
> best place to focus before training on the tool
>
>
>
> I have seen a number of places that seem to think a AM/CMDB system brings
> some kind of magic that alleviates all the hard work. I have seen these
> places fail time and time again.
>
>
>
> Jason
>
>
>
> On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott <levi.lippinc...@gmail.com>
> wrote:
>
> **
>
> Hello All,
>
>
>
> I'm working at a company that is looking to build out and enhance our
> Asset Management and CMDB utilization, potentially adding discovery later.
>
>
>
> They are setting aside a training budget and want to train our in house
> staff properly.
>
>
>
> What would you all recommend as the best training courses that include
> real world application, certifications, etc. that would effectively use
> those dollars most effectively?
>
>
>
> Thanks,
>
>
>
> Levi
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Re: [EXTERNAL] Re: CMDB/Asset Management Training

[Rick Cook]

Well, the purpose of a CMDB is to track your system hardware.  Ideally,
that happens through discovery.  Most discovery platforms require root
access to servers and such.  That can be a significant hurdle for some
places.  Alternatively, manual entry of CI data can be done.  Data
consistency can be a real issue there as well.

Rick

On Oct 5, 2017 16:27, "Fawver, Dustin" <faw...@mail.etsu.edu> wrote:

> **
>
> Rick,
>
>
>
> Can you elaborate a little bit on the “system data” bit regarding the
> CMDB?  I’m currently running on just ARS.  I hear that ARS 9.5 is supposed
> to come with CMDB.  I’m not quite sure what I’m going to be able to do with
> it.
>
> Thanks!
>
> Dustin Fawver
>
> Sr. Help Desk Technician
>
> Information Technology Services
>
>
>
> P: 423-439-4648 <(423)%20439-4648>
>
> itsh...@etsu.edu
>
> [image: itslogo] <http://www.etsu.edu/helpdesk>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook
> *Sent:* Thursday, October 05, 2017 7:21 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* [EXTERNAL] Re: CMDB/Asset Management Training
>
>
>
> **
>
> Having worked with the CMDB for some years, I can tell you that the
> biggest obstacles to a successful rollout are having access to system data
> and the quality of that data.  That's where 80% of the work will be.
>
> Rick Cook
>
>
>
> On Oct 5, 2017 16:07, "Jason Miller" <jason.mil...@gmail.com> wrote:
>
> **
>
> I think there are two things to look at here. There is the the tool and
> how to use it, but using an AM system is such an uphill battle if you don't
> have process and dedicated staff to make AM work. If your organization
> doesn't have solid AM practices/policy/procedures, that is probably the
> best place to focus before training on the tool
>
>
>
> I have seen a number of places that seem to think a AM/CMDB system brings
> some kind of magic that alleviates all the hard work. I have seen these
> places fail time and time again.
>
>
>
> Jason
>
>
>
> On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott <levi.lippinc...@gmail.com>
> wrote:
>
> **
>
> Hello All,
>
>
>
> I'm working at a company that is looking to build out and enhance our
> Asset Management and CMDB utilization, potentially adding discovery later.
>
>
>
> They are setting aside a training budget and want to train our in house
> staff properly.
>
>
>
> What would you all recommend as the best training courses that include
> real world application, certifications, etc. that would effectively use
> those dollars most effectively?
>
>
>
> Thanks,
>
>
>
> Levi
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Re: [EXTERNAL] Re: CMDB/Asset Management Training

[Fawver, Dustin]

Rick,

Can you elaborate a little bit on the “system data” bit regarding the CMDB?  
I’m currently running on just ARS.  I hear that ARS 9.5 is supposed to come 
with CMDB.  I’m not quite sure what I’m going to be able to do with it.
Thanks!
Dustin Fawver
Sr. Help Desk Technician
Information Technology Services

P: 423-439-4648
itsh...@etsu.edu
[itslogo]<http://www.etsu.edu/helpdesk>

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Thursday, October 05, 2017 7:21 PM
To: arslist@ARSLIST.ORG
Subject: [EXTERNAL] Re: CMDB/Asset Management Training

**
Having worked with the CMDB for some years, I can tell you that the biggest 
obstacles to a successful rollout are having access to system data and the 
quality of that data.  That's where 80% of the work will be.
Rick Cook

On Oct 5, 2017 16:07, "Jason Miller" 
<jason.mil...@gmail.com<mailto:jason.mil...@gmail.com>> wrote:
**
I think there are two things to look at here. There is the the tool and how to 
use it, but using an AM system is such an uphill battle if you don't have 
process and dedicated staff to make AM work. If your organization doesn't have 
solid AM practices/policy/procedures, that is probably the best place to focus 
before training on the tool

I have seen a number of places that seem to think a AM/CMDB system brings some 
kind of magic that alleviates all the hard work. I have seen these places fail 
time and time again.

Jason

On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott 
<levi.lippinc...@gmail.com<mailto:levi.lippinc...@gmail.com>> wrote:
**
Hello All,

I'm working at a company that is looking to build out and enhance our Asset 
Management and CMDB utilization, potentially adding discovery later.

They are setting aside a training budget and want to train our in house staff 
properly.

What would you all recommend as the best training courses that include real 
world application, certifications, etc. that would effectively use those 
dollars most effectively?

Thanks,

Levi
_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_

___
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"Where the Answers Are, and have been for 20 years"

Re: CMDB/Asset Management Training

[Rick Cook]

Having worked with the CMDB for some years, I can tell you that the biggest
obstacles to a successful rollout are having access to system data and the
quality of that data.  That's where 80% of the work will be.

Rick Cook

On Oct 5, 2017 16:07, "Jason Miller"  wrote:

> **
> I think there are two things to look at here. There is the the tool and
> how to use it, but using an AM system is such an uphill battle if you don't
> have process and dedicated staff to make AM work. If your organization
> doesn't have solid AM practices/policy/procedures, that is probably the
> best place to focus before training on the tool
>
> I have seen a number of places that seem to think a AM/CMDB system brings
> some kind of magic that alleviates all the hard work. I have seen these
> places fail time and time again.
>
> Jason
>
> On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott  > wrote:
>
>> **
>> Hello All,
>>
>> I'm working at a company that is looking to build out and enhance our
>> Asset Management and CMDB utilization, potentially adding discovery later.
>>
>> They are setting aside a training budget and want to train our in house
>> staff properly.
>>
>> What would you all recommend as the best training courses that include
>> real world application, certifications, etc. that would effectively use
>> those dollars most effectively?
>>
>> Thanks,
>>
>> Levi
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Re: CMDB/Asset Management Training

[Jason Miller]

I think there are two things to look at here. There is the the tool and how
to use it, but using an AM system is such an uphill battle if you don't
have process and dedicated staff to make AM work. If your organization
doesn't have solid AM practices/policy/procedures, that is probably the
best place to focus before training on the tool

I have seen a number of places that seem to think a AM/CMDB system brings
some kind of magic that alleviates all the hard work. I have seen these
places fail time and time again.

Jason

On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott 
wrote:

> **
> Hello All,
>
> I'm working at a company that is looking to build out and enhance our
> Asset Management and CMDB utilization, potentially adding discovery later.
>
> They are setting aside a training budget and want to train our in house
> staff properly.
>
> What would you all recommend as the best training courses that include
> real world application, certifications, etc. that would effectively use
> those dollars most effectively?
>
> Thanks,
>
> Levi
> _ARSlist: "Where the Answers Are" and have been for 20 years_

___
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"Where the Answers Are, and have been for 20 years"

Re: CMDB/Asset Management Training

[Dave Shellman]

Victoria and Lenny will be running sessions at the T3:SMAC conference I
Vegas in November.

I believe there are other sessions that may be of interest as well
including the usual Wednesday evening with BMC folks.

Conference schedule can be found at http://tooltechtrain.com/

Full disclosure, I am the volunteer coordinator for the conference.

Dave


On Thu, Oct 5, 2017 at 10:46 AM Lockwood, Teresa (CTR) - OCIO-CTS,
Jacksonville, FL <teresa.lockw...@fl.usda.gov> wrote:

> **
>
> I absolutely recommend Victoria Schmidt and her folks at CyberTrain
> including Lenny Warren at RMI.   I went thru in-house training with them at
> a company I worked for and they did a great job!  See
> http://cybertraininc.com.
>
>
>
> *Terri Lockwood*
>
> Enterprise Applications Test Coordinator
>
> Emagine IT Inc. Working for USDA\OCIO\CTS\GSD\GAMB
>
> United States Department of Agriculture
>
> *Phone:*  (904) 306-6805
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Levi Lippincott
> *Sent:* Thursday, October 5, 2017 10:31 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* CMDB/Asset Management Training
>
>
>
> **
>
> Hello All,
>
>
>
> I'm working at a company that is looking to build out and enhance our
> Asset Management and CMDB utilization, potentially adding discovery later.
>
>
>
> They are setting aside a training budget and want to train our in house
> staff properly.
>
>
>
> What would you all recommend as the best training courses that include
> real world application, certifications, etc. that would effectively use
> those dollars most effectively?
>
>
>
> Thanks,
>
>
>
> Levi
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
>
> This electronic message contains information generated by the USDA solely
> for the intended recipients. Any unauthorized interception of this message
> or the use or disclosure of the information it contains may violate the law
> and subject the violator to civil or criminal penalties. If you believe you
> have received this message in error, please notify the sender and delete
> the email immediately.
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: [Non-DoD Source] CMDB/Asset Management Training

[Nicosia, Ryan J CTR USSOCOM SOCOM J631]

Lenny Warren

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Levi Lippincott
Sent: Thursday, October 5, 2017 10:31 AM
To: arslist@ARSLIST.ORG
Subject: [Non-DoD Source] CMDB/Asset Management Training

** 
Hello All,

I'm working at a company that is looking to build out and enhance our Asset 
Management and CMDB utilization, potentially adding discovery later.

They are setting aside a training budget and want to train our in house staff 
properly.

What would you all recommend as the best training courses that include real 
world application, certifications, etc. that would effectively use those 
dollars most effectively?

Thanks,

Levi
_ARSlist: "Where the Answers Are" and have been for 20 years_ 

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Re: CMDB/Asset Management Training

[Richard Phillips]

I agree, I would contact CyberTrain.

rp

Thanks,

Richard Phillips
Senior Remedy Consultant
NetFIRST, LLC
619 961 9019

On Thu, Oct 5, 2017 at 7:44 AM, Lockwood, Teresa (CTR) - OCIO-CTS,
Jacksonville, FL <teresa.lockw...@fl.usda.gov> wrote:

> **
>
> I absolutely recommend Victoria Schmidt and her folks at CyberTrain
> including Lenny Warren at RMI.   I went thru in-house training with them at
> a company I worked for and they did a great job!  See
> http://cybertraininc.com.
>
>
>
> *Terri Lockwood*
>
> Enterprise Applications Test Coordinator
>
> Emagine IT Inc. Working for USDA\OCIO\CTS\GSD\GAMB
>
> United States Department of Agriculture
>
> *Phone:*  (904) 306-6805
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Levi Lippincott
> *Sent:* Thursday, October 5, 2017 10:31 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* CMDB/Asset Management Training
>
>
>
> **
>
> Hello All,
>
>
>
> I'm working at a company that is looking to build out and enhance our
> Asset Management and CMDB utilization, potentially adding discovery later.
>
>
>
> They are setting aside a training budget and want to train our in house
> staff properly.
>
>
>
> What would you all recommend as the best training courses that include
> real world application, certifications, etc. that would effectively use
> those dollars most effectively?
>
>
>
> Thanks,
>
>
>
> Levi
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
>
> This electronic message contains information generated by the USDA solely
> for the intended recipients. Any unauthorized interception of this message
> or the use or disclosure of the information it contains may violate the law
> and subject the violator to civil or criminal penalties. If you believe you
> have received this message in error, please notify the sender and delete
> the email immediately.
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>

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Re: CMDB/Asset Management Training

[Lockwood, Teresa (CTR) - OCIO-CTS, Jacksonville, FL]

I absolutely recommend Victoria Schmidt and her folks at CyberTrain including 
Lenny Warren at RMI.   I went thru in-house training with them at a company I 
worked for and they did a great job!  See http://cybertraininc.com.

Terri Lockwood
Enterprise Applications Test Coordinator
Emagine IT Inc. Working for USDA\OCIO\CTS\GSD\GAMB
United States Department of Agriculture
Phone:  (904) 306-6805

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Levi Lippincott
Sent: Thursday, October 5, 2017 10:31 AM
To: arslist@ARSLIST.ORG
Subject: CMDB/Asset Management Training

**
Hello All,

I'm working at a company that is looking to build out and enhance our Asset 
Management and CMDB utilization, potentially adding discovery later.

They are setting aside a training budget and want to train our in house staff 
properly.

What would you all recommend as the best training courses that include real 
world application, certifications, etc. that would effectively use those 
dollars most effectively?

Thanks,

Levi
_ARSlist: "Where the Answers Are" and have been for 20 years_




This electronic message contains information generated by the USDA solely for 
the intended recipients. Any unauthorized interception of this message or the 
use or disclosure of the information it contains may violate the law and 
subject the violator to civil or criminal penalties. If you believe you have 
received this message in error, please notify the sender and delete the email 
immediately.

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CMDB/Asset Management Training

[Levi Lippincott]

Hello All,

I'm working at a company that is looking to build out and enhance our Asset
Management and CMDB utilization, potentially adding discovery later.

They are setting aside a training budget and want to train our in house
staff properly.

What would you all recommend as the best training courses that include real
world application, certifications, etc. that would effectively use those
dollars most effectively?

Thanks,

Levi

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