IBM WebSphere Cast Iron to Remedy 6.3
Good Afternoon, I have a requirement for my client to send information through IBM WebSphere Cast Iron to a Remedy 6.3 patch 20 server. It looks to me to be a straight XML to the mid-tier and on to the ARS server. Are there any version considerations, potential issues, white papers? I talked to IBM and got only a warm fuzzy and am waiting to hear back from BMC. Any information would be greatly appreciated. Thanks Mark Mark Brittain Remedy Developer NaviSite - A Time Warner Cable Company mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-317-2897 This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: IBM WebSphere Cast Iron to Remedy 6.3
Remedy WebService has limitations, IE you can't send an WebService describing a Java Class or Hashtables. I cannot stress, read, read the integration manual on web service. If you are running AR 6.3 you will be running with an older SOAP protocol, which should be ok. I have done alot of WebServices on my own, I recommend you do the same. That was years ago, I have traded in WebServices for Java Api calls which are more flexible (and way lighter on the network; How would you like to wrap 30 characters of data with more than 250 characters of SOAP tags...GAH ). I wish AR would do JSON. On Jul 26, 1:51 pm, Brittain, Mark mbritt...@navisite.com wrote: Good Afternoon, I have a requirement for my client to send information through IBM WebSphere Cast Iron to a Remedy 6.3 patch 20 server. It looks to me to be a straight XML to the mid-tier and on to the ARS server. Are there any version considerations, potential issues, white papers? I talked to IBM and got only a warm fuzzy and am waiting to hear back from BMC. Any information would be greatly appreciated. Thanks Mark Mark Brittain Remedy Developer NaviSite - A Time Warner Cable Company mbritt...@navisite.com Office:315-453-2912begin_of_the_skype_highlighting 315-453-2912 end_of_the_skype_highlightingx5335 Mobile:315-317-2897begin_of_the_skype_highlighting 315-317-2897 end_of_the_skype_highlighting This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. ___ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org attend wwrug11www.wwrug.comARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: IBM WebSphere Cast Iron to Remedy 6.3
You may want to look into Kinetic Link. Much simpler than webservices -- and NO SETUP required. https://github.com/kineticdata/klink BTW - we launched the original version (5 years ago) Kinetic Link 1.0.0b, 2006-07-13 -John On Jul 26, 2011, at 5:58 PM, Chuck wrote: Remedy WebService has limitations, IE you can't send an WebService describing a Java Class or Hashtables. I cannot stress, read, read the integration manual on web service. If you are running AR 6.3 you will be running with an older SOAP protocol, which should be ok. I have done alot of WebServices on my own, I recommend you do the same. That was years ago, I have traded in WebServices for Java Api calls which are more flexible (and way lighter on the network; How would you like to wrap 30 characters of data with more than 250 characters of SOAP tags...GAH ). I wish AR would do JSON. On Jul 26, 1:51 pm, Brittain, Mark mbritt...@navisite.com wrote: Good Afternoon, I have a requirement for my client to send information through IBM WebSphere Cast Iron to a Remedy 6.3 patch 20 server. It looks to me to be a straight XML to the mid-tier and on to the ARS server. Are there any version considerations, potential issues, white papers? I talked to IBM and got only a warm fuzzy and am waiting to hear back from BMC. Any information would be greatly appreciated. Thanks Mark Mark Brittain Remedy Developer NaviSite - A Time Warner Cable Company mbritt...@navisite.com Office:315-453-2912begin_of_the_skype_highlighting 315-453-2912 end_of_the_skype_highlightingx5335 Mobile:315-317-2897begin_of_the_skype_highlighting 315-317-2897 end_of_the_skype_highlighting This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. ___ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org attend wwrug11www.wwrug.comARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are -- John Sundberg Kinetic Data, Inc. Building a Better Service Experience Recipient of: WWRUG10 Best Customer Service/Support Award WWRUG09 Innovator of the Year Award john.sundb...@kineticdata.com 651.556.0930 I www.kineticdata.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
