Re: Mass delete of Product Catalog
Hi, You can follow below steps to clean everything out more quickly Login with Application Administrator or User having Config Categorization Admin Permission Go to Application Administration Console > Custom Configuration > Foundation > Product/Operational Catalogs > Product > Configuration > Foundation > Catalog In Product Catalog setup form, Search for all Product Catalog entries. Select all product catalog entries in the table and click on Delete button. This will delete the records from below forms: PCT:Product Catalog PCT:ProductKey PCT:ProductCompanyAssociation PCT:Product Alias PCT:Product Model-Version PCT:Product Distribution PCT:Product M-V Utilization PCT:Product Cost Delete functionality works for all the records related to Product Catalog entry. Hence no need to delete records manually from backend forms. HTH -- Regards, ITSM Support Vyom Labs Pvt. Ltd. BSM Solutions & Services || ITIL Consulting & Training Email: i...@vyomlabs.com || Web Site: www.vyomlabs.com Follow Vyom Labs http://twitter.com/#!/vyomlabs || http://www.linkedin.com/company/vyom-labs -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Scott Philben Sent: Monday, July 09, 2012 9:39 PM To: arslist@ARSLIST.ORG Subject: Mass delete of Product Catalog ARS 7.5 p008 ITSM 7.6 p001 Due to the Product Catalog being used incorrectly for a long time, we are now in the position of having to clean it up. One way to go about this would be to delete everything in it and import corret data to refill it. My question is about the deleting part. While there is a button on Product Catalog Console labled Delete, I want to know of there is a way to clean everything out more quickly. We have a lot of junk in this form and I don't want to miss anything. Would going to to the underlying forms (PCT:ProductCompanyAssociation, PCT:Product Alias, PCT:Product Catalog, PCT:ModelVersion Patch, and PCT:ProductCompanyAssociation) and deleting everything work? We would then use the Data Import tool to put the correct data back in. Anyone ever have to do this? Thanks. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: Mass delete of Product Catalog
BMC has directions for clearing the Product Catalog. It includes the forms to clear the records out of as well as a few workflow objects to disable while you delete. Just put in a ticket to Support. Jason On Mon, Jul 9, 2012 at 7:47 PM, Tauf Chowdhury wrote: > You should be OK with this as long as you are prepared to update any > CI's or auto assignment config as well. However, to be safe, it may be > a Good idea if you went to the product company assoc form or the > product catalog form and set the ones in question to an offline status > until you are sure you want to delete. > > Sent from my iPhone > > On Jul 9, 2012, at 12:09 PM, Scott Philben wrote: > > > ARS 7.5 p008 > > ITSM 7.6 p001 > > > > Due to the Product Catalog being used incorrectly for a long time, we > are now in the position of having to clean it up. One way to go about this > would be to delete everything in it and import corret data to refill it. > > > > My question is about the deleting part. While there is a button on > Product Catalog Console labled Delete, I want to know of there is a way to > clean everything out more quickly. We have a lot of junk in this form and I > don't want to miss anything. > > > > Would going to to the underlying forms (PCT:ProductCompanyAssociation, > PCT:Product Alias, PCT:Product Catalog, PCT:ModelVersion Patch, and > PCT:ProductCompanyAssociation) and deleting everything work? We would then > use the Data Import tool to put the correct data back in. > > > > Anyone ever have to do this? > > > > Thanks. > > > > > ___ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: Mass delete of Product Catalog
You should be OK with this as long as you are prepared to update any CI's or auto assignment config as well. However, to be safe, it may be a Good idea if you went to the product company assoc form or the product catalog form and set the ones in question to an offline status until you are sure you want to delete. Sent from my iPhone On Jul 9, 2012, at 12:09 PM, Scott Philben wrote: > ARS 7.5 p008 > ITSM 7.6 p001 > > Due to the Product Catalog being used incorrectly for a long time, we are now > in the position of having to clean it up. One way to go about this would be > to delete everything in it and import corret data to refill it. > > My question is about the deleting part. While there is a button on Product > Catalog Console labled Delete, I want to know of there is a way to clean > everything out more quickly. We have a lot of junk in this form and I don't > want to miss anything. > > Would going to to the underlying forms (PCT:ProductCompanyAssociation, > PCT:Product Alias, PCT:Product Catalog, PCT:ModelVersion Patch, and > PCT:ProductCompanyAssociation) and deleting everything work? We would then > use the Data Import tool to put the correct data back in. > > Anyone ever have to do this? > > Thanks. > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Mass delete of Product Catalog
ARS 7.5 p008 ITSM 7.6 p001 Due to the Product Catalog being used incorrectly for a long time, we are now in the position of having to clean it up. One way to go about this would be to delete everything in it and import corret data to refill it. My question is about the deleting part. While there is a button on Product Catalog Console labled Delete, I want to know of there is a way to clean everything out more quickly. We have a lot of junk in this form and I don't want to miss anything. Would going to to the underlying forms (PCT:ProductCompanyAssociation, PCT:Product Alias, PCT:Product Catalog, PCT:ModelVersion Patch, and PCT:ProductCompanyAssociation) and deleting everything work? We would then use the Data Import tool to put the correct data back in. Anyone ever have to do this? Thanks. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
