Hi Doug,
Long shot here... The Scheduled and JobType selection fields have values
right? I have set the Scheduled field to NULL in the past to disable
jobs.
Jason
On Tue, Aug 7, 2012 at 7:02 AM, Doug Blair d...@blairing.com wrote:
**
Hello ARSLISTERS,
We've run into a puzzle at a client site where CMDB Normalization jobs are
visible in the back end forms (NE:JobRunSchedule) but do not appear in the
Normalization Pane in the Atrium Console (web views). Some of the jobs DO
appear, those associated with three specific data sets. Those with the
default import data set BMC.IMPORT.CONFIG, do not appear. A lot of
Googling, searching and yes, digging through the BMC Communities has
yielded one possible clue - a mis-formatted Schedule field - but we have
pretty much ruled that out.
The records in the NE:JobRunSchedule form do not have anything in the
AssigneeGroup field.
AR System 7.5.0 - Solaris
ITSM 7.6.0
CMDB/Atrium 7.6.00 patch 002 - Solaris
CDI 8.2
Db - Oracle 11.2
MidTier - 7.6.4 SP2 on Windows 2003 VM's
Has anyone else run into this symptom, and if so how did you resolve it?
Thanks!
Doug
--
Doug Blair
d...@blairing.com
+1 224-558-5462
200 North Arlington Heights Road
Arlington Heights, Illinois 60004
ITILv3
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